Maven is hiring for Remote IT Service Desk Analysts that will provide Tier 1 IT support to inquiries made through the Service Desk. Production support includes: network, security, internally ...
Maven is hiring for Remote IT Service Desk Analysts that will provide Tier 1 IT support to inquiries made through the Service Desk. Production support includes: network, security, internally ...
This role serves as an IT generalist responsible for maintaining network stability, managing ... Proficiency in managing remote access solutions and mobile device management (MDM). * Strong ...
This role serves as an IT generalist responsible for maintaining network stability, managing ... Proficiency in managing remote access solutions and mobile device management (MDM). * Strong ...
IT Specialist
Columbus, OH · On-site
$50K - $60K/yr
Title : IT Specialist Reports to : IT Manager Location : Hybrid, primarily onsite at company ... Experience with remote support tools and ticketing systems. * Basic knowledge of cybersecurity best ...
IT Specialist
Columbus, OH · On-site
$50K - $60K/yr
Title : IT Specialist Reports to : IT Manager Location : Hybrid, primarily onsite at company ... Experience with remote support tools and ticketing systems. * Basic knowledge of cybersecurity best ...
IT Specialist
$50K - $60K/yr
Title : IT Specialist Reports to : IT Manager Location : Hybrid, primarily onsite at company ... Experience with remote support tools and ticketing systems. * Basic knowledge of cybersecurity best ...
IT Specialist
$50K - $60K/yr
Title : IT Specialist Reports to : IT Manager Location : Hybrid, primarily onsite at company ... Experience with remote support tools and ticketing systems. * Basic knowledge of cybersecurity best ...
IT Specialist
Columbus, OH · On-site
$50K - $60K/yr
Title : IT Specialist Reports to : IT Manager Location : Hybrid, primarily onsite at company ... Experience with remote support tools and ticketing systems. * Basic knowledge of cybersecurity best ...
IT Specialist
Columbus, OH · On-site
$50K - $60K/yr
Title : IT Specialist Reports to : IT Manager Location : Hybrid, primarily onsite at company ... Experience with remote support tools and ticketing systems. * Basic knowledge of cybersecurity best ...
Provide technical support via phone, remote desktop, and in person. * Conduct new associate technology orientation. * Assist with additional IT projects as needed. * Support technologies such as ...
Provide technical support via phone, remote desktop, and in person. * Conduct new associate technology orientation. * Assist with additional IT projects as needed. * Support technologies such as ...
IT Manager
Columbus, OH · On-site
$80K/hr
Join PalAmerican as a talented IT Manager and lead the delivery and support of cutting-edge technology services across multiple US locations. This full-time, on-site position offers a fun ...
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IT Manager
Columbus, OH · On-site
$80K/hr
Join PalAmerican as a talented IT Manager and lead the delivery and support of cutting-edge technology services across multiple US locations. This full-time, on-site position offers a fun ...
Administration & Facilities Job Schedule: Full time Remote: No EDUCATION / WORK EXPERIENCE * 2-year ... We don't just accept difference-we celebrate it, we support it, and we thrive on it for the benefit ...
Administration & Facilities Job Schedule: Full time Remote: No EDUCATION / WORK EXPERIENCE * 2-year ... We don't just accept difference-we celebrate it, we support it, and we thrive on it for the benefit ...
The IT Field Technician will provide IT field support for restaurants, regional office, and ... Performing preventative maintenance services through field visits and remote access * Providing ...
The IT Field Technician will provide IT field support for restaurants, regional office, and ... Performing preventative maintenance services through field visits and remote access * Providing ...
IT Technician
Sunbury, OH · On-site
Administration & Facilities Job Schedule: Full time Remote: No EDUCATION / WORK EXPERIENCE * 2-year ... We don't just accept difference-we celebrate it, we support it, and we thrive on it for the benefit ...
IT Technician
Sunbury, OH · On-site
Administration & Facilities Job Schedule: Full time Remote: No EDUCATION / WORK EXPERIENCE * 2-year ... We don't just accept difference-we celebrate it, we support it, and we thrive on it for the benefit ...
IT Manager
Columbus, OH · On-site
$80K/hr
Join PalAmerican as a talented IT Manager and lead the delivery and support of cutting-edge technology services across multiple US locations. This full-time, on-site position offers a fun ...
IT Manager
Columbus, OH · On-site
$80K/hr
Join PalAmerican as a talented IT Manager and lead the delivery and support of cutting-edge technology services across multiple US locations. This full-time, on-site position offers a fun ...
The IT Field Technician will provide IT field support for restaurants, regional office, and ... Performing preventative maintenance services through field visits and remote access * Providing ...
The IT Field Technician will provide IT field support for restaurants, regional office, and ... Performing preventative maintenance services through field visits and remote access * Providing ...
IT Manager
Columbus, OH · On-site
$91K - $112K/yr
MA Design is hiring an IT Manager to join our IT team in our Columbus office. In this role, you will be responsible for for the daily operation, support, security, and administration of the firm ...
IT Manager
Columbus, OH · On-site
$91K - $112K/yr
MA Design is hiring an IT Manager to join our IT team in our Columbus office. In this role, you will be responsible for for the daily operation, support, security, and administration of the firm ...
IT Manager
Columbus, OH · On-site
$91K - $112K/yr
MA Design is hiring an IT Manager to join our IT team in our Columbus office. In this role, you will be responsible for for the daily operation, support, security, and administration of the firm ...
IT Manager
Columbus, OH · On-site
$91K - $112K/yr
MA Design is hiring an IT Manager to join our IT team in our Columbus office. In this role, you will be responsible for for the daily operation, support, security, and administration of the firm ...
IT Manager
$91K - $112K/yr
MA Design is hiring an IT Manager to join our IT team in our Columbus office. In this role, you will be responsible for for the daily operation, support, security, and administration of the firm ...
IT Manager
$91K - $112K/yr
MA Design is hiring an IT Manager to join our IT team in our Columbus office. In this role, you will be responsible for for the daily operation, support, security, and administration of the firm ...
IT Specialist
Columbus, OH · On-site
Automated Health Systems is seeking an IT Specialist to support technology infrastructure, system operations, and IT initiatives. Benefits * Health, dental, and vision insurance * 401(k) * Employee ...
IT Specialist
Columbus, OH · On-site
Automated Health Systems is seeking an IT Specialist to support technology infrastructure, system operations, and IT initiatives. Benefits * Health, dental, and vision insurance * 401(k) * Employee ...
IT Manager
Columbus, OH · On-site
$91K - $112K/yr
MA Design is hiring an IT Manager to join our IT team in our Columbus office. In this role, you will be responsible for for the daily operation, support, security, and administration of the firm ...
IT Manager
Columbus, OH · On-site
$91K - $112K/yr
MA Design is hiring an IT Manager to join our IT team in our Columbus office. In this role, you will be responsible for for the daily operation, support, security, and administration of the firm ...
This role supports the eCommerce Business Unit Director IT Would you like to join the Logistics Company for the World?Have you often wondered how products get from point A to point B? DHL Supply ...
This role supports the eCommerce Business Unit Director IT Would you like to join the Logistics Company for the World?Have you often wondered how products get from point A to point B? DHL Supply ...
Information Technology Specialist
Columbus, OH · On-site
$125K/yr
WHAT IS INFORMATION TECHNOLOGY ? A description of the business units can be found at: * Position(s) are to be filled in following area(s): * IT - Infrastructure Services REVIEW THE ADDITIONAL ...
Information Technology Specialist
Columbus, OH · On-site
$125K/yr
WHAT IS INFORMATION TECHNOLOGY ? A description of the business units can be found at: * Position(s) are to be filled in following area(s): * IT - Infrastructure Services REVIEW THE ADDITIONAL ...
Director IT
Westerville, OH · On-site
This role supports the eCommerce Business Unit Director IT Would you like to join the Logistics Company for the World? Have you often wondered how products get from point A to point B? DHL Supply ...
Director IT
Westerville, OH · On-site
This role supports the eCommerce Business Unit Director IT Would you like to join the Logistics Company for the World? Have you often wondered how products get from point A to point B? DHL Supply ...
Remote It Tech information
See salary details
$29K - $33.5K
4% of jobs
$37.4K is the 25th percentile. Wages below this are outliers.
$33.5K - $37.9K
23% of jobs
The median wage is $41.4K / yr.
$37.9K - $42.4K
29% of jobs
$42.4K - $46.8K
10% of jobs
$46.8K - $51.3K
9% of jobs
$51.6K is the 75th percentile. Wages above this are outliers.
$51.3K - $55.7K
6% of jobs
$55.7K - $60.2K
5% of jobs
$60.2K - $64.6K
4% of jobs
$64.6K - $69.1K
4% of jobs
$69.1K - $73.5K
3% of jobs
$73.5K - $78K
2% of jobs
$29K
$48K
$78K
How much do remote it tech jobs pay per year?

Job description
Maven is hiring for Remote IT Service Desk Analysts that will provide Tier 1 IT support to inquiries made through the Service Desk. Production support includes: network, security, internally developed applications, and corporate systems and employees.
Job Responsibilities:
      Providing exceptional service and solutions through to users of our customers IT Service Desk; working directly with users in a friendly, helpful way, including reaching out to them for resolution, building trust, and educating them in a way that addresses trends; and regional users are completely satisfied with IT support services
      Answering inbound help desk calls, tickets and emails from corporate users, and resolving the majority of technical issues from the playbook
      Supporting enterprise production support process for reporting, evaluating, resolving incidents
      Leveraging Salesforce as a ticketing tool
      Reviewing tools, calls, and reports to define trends of issues that can be resolved with people, process or systems
      Reporting on metrics like call volume, call types, technical talk time
      Contributing to improving the help desk process, and reducing trends to drive down overall incident volume
      Serving as liaison to various departments within to provide assistance and access to information, or systems, when issues arise
      Complete daily help desk checklist summarizing handoff tickets, policies and settlements
      Lead specialists may also act as manager on call.
Requirements:
      Strong customer service, organization, and communication skills
      Strong process management skills
      Ability to understand software, hardware, telephony and connectivity
      Ability to acquire data
      Ability to multi-task
      Ability to focus on objectives while being detail-oriented
      Ability to work independently
      Strong problem-solving skills
      Ability to work effectively with colleagues
      Ability to listen effectively and communicate with candor and honesty
      1-2 years in IT Support (Service Desk preferred and/or Deskside experience
      Experience in supporting multi-site and/or supporting or deploying systems preferred
      Experience using Service Desk ticketing system to track incidents/requests
      Experience win Medium/large support environments
      Certifications such as A+, HDI, ITIL, Network +, Microsoft certs helpful but required
     Experience supporting: Windows OS, MacOS, VOIP Support, Hardware Troubleshooting/Support (Laptop, Desktop Peripherals), MFA, Active Directory, MS Office/Office 365 Support, Smartphone OS, Corporate LAN/WIFI Support