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Remote It Tech Jobs Near Me

Maven is hiring for Remote IT Service Desk Analysts that will provide Tier 1 IT support to inquiries made through the Service Desk. Production support includes: network, security, internally ...

IT Specialist

Columbus, OH · On-site

$50K - $60K/yr

Title : IT Specialist Reports to : IT Manager Location : Hybrid, primarily onsite at company ... Experience with remote support tools and ticketing systems. * Basic knowledge of cybersecurity best ...

Title : IT Specialist Reports to : IT Manager Location : Hybrid, primarily onsite at company ... Experience with remote support tools and ticketing systems. * Basic knowledge of cybersecurity best ...

IT Specialist

Columbus, OH · On-site

$50K - $60K/yr

Title : IT Specialist Reports to : IT Manager Location : Hybrid, primarily onsite at company ... Experience with remote support tools and ticketing systems. * Basic knowledge of cybersecurity best ...

IT Manager

Columbus, OH · On-site

$80K/hr

Join PalAmerican as a talented IT Manager and lead the delivery and support of cutting-edge technology services across multiple US locations. This full-time, on-site position offers a fun ...

Administration & Facilities Job Schedule: Full time Remote: No EDUCATION / WORK EXPERIENCE * 2-year ... We don't just accept difference-we celebrate it, we support it, and we thrive on it for the benefit ...

The IT Field Technician will provide IT field support for restaurants, regional office, and ... Performing preventative maintenance services through field visits and remote access * Providing ...

Administration & Facilities Job Schedule: Full time Remote: No EDUCATION / WORK EXPERIENCE * 2-year ... We don't just accept difference-we celebrate it, we support it, and we thrive on it for the benefit ...

IT Manager

Columbus, OH · On-site

$80K/hr

Join PalAmerican as a talented IT Manager and lead the delivery and support of cutting-edge technology services across multiple US locations. This full-time, on-site position offers a fun ...

The IT Field Technician will provide IT field support for restaurants, regional office, and ... Performing preventative maintenance services through field visits and remote access * Providing ...

IT Manager

Columbus, OH · On-site

$91K - $112K/yr

MA Design is hiring an IT Manager to join our IT team in our Columbus office. In this role, you will be responsible for for the daily operation, support, security, and administration of the firm ...

IT Manager

Columbus, OH · On-site

$91K - $112K/yr

MA Design is hiring an IT Manager to join our IT team in our Columbus office. In this role, you will be responsible for for the daily operation, support, security, and administration of the firm ...

IT Manager

Columbus, OH

$91K - $112K/yr

MA Design is hiring an IT Manager to join our IT team in our Columbus office. In this role, you will be responsible for for the daily operation, support, security, and administration of the firm ...

IT Manager

Columbus, OH · On-site

$91K - $112K/yr

MA Design is hiring an IT Manager to join our IT team in our Columbus office. In this role, you will be responsible for for the daily operation, support, security, and administration of the firm ...

This role supports the eCommerce Business Unit Director IT Would you like to join the Logistics Company for the World?Have you often wondered how products get from point A to point B? DHL Supply ...

This role supports the eCommerce Business Unit Director IT Would you like to join the Logistics Company for the World? Have you often wondered how products get from point A to point B? DHL Supply ...

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Showing results 1-20

Remote It Tech information

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$48K

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How much do remote it tech jobs pay per year?

As of Jul 26, 2026, the average yearly pay for remote it tech in the United States is $47,997.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $55,000.00 per year, depending on experience, location, and employer.
What cities are hiring for Remote It Tech jobs? Cities with the most Remote It Tech job openings:
What states have the most Remote It Tech jobs? States with the most job openings for Remote It Tech jobs include:
What are the most commonly searched types of It Tech jobs? The most popular types of It Tech jobs are:
A map of the United States highlighting the number of Remote It Tech job openings by state according to ZipRecruiter. The image is accompanied by a detailed chart listing the number of Remote It Tech job openings in each state, with California having the most at 2 and Hawaii the least at 0.
IT Service Desk Analysts

IT Service Desk Analysts

Maven LLC

Columbus, OH

Full-time

Posted 3 days ago


Job description

Maven is hiring for Remote IT Service Desk Analysts that will provide Tier 1 IT support to inquiries made through the Service Desk. Production support includes: network, security, internally developed applications, and corporate systems and employees.

Job Responsibilities:

      Providing exceptional service and solutions through to users of our customers IT Service Desk; working directly with users in a friendly, helpful way, including reaching out to them for resolution, building trust, and educating them in a way that addresses trends; and regional users are completely satisfied with IT support services

      Answering inbound help desk calls, tickets and emails from corporate users, and resolving the majority of technical issues from the playbook

      Supporting enterprise production support process for reporting, evaluating, resolving incidents

      Leveraging Salesforce as a ticketing tool

      Reviewing tools, calls, and reports to define trends of issues that can be resolved with people, process or systems

      Reporting on metrics like call volume, call types, technical talk time

      Contributing to improving the help desk process, and reducing trends to drive down overall incident volume

      Serving as liaison to various departments within to provide assistance and access to information, or systems, when issues arise

      Complete daily help desk checklist summarizing handoff tickets, policies and settlements

      Lead specialists may also act as manager on call.

Requirements:

      Strong customer service, organization, and communication skills

      Strong process management skills

      Ability to understand software, hardware, telephony and connectivity

      Ability to acquire data

      Ability to multi-task

      Ability to focus on objectives while being detail-oriented

      Ability to work independently

      Strong problem-solving skills

      Ability to work effectively with colleagues

      Ability to listen effectively and communicate with candor and honesty

      1-2 years in IT Support (Service Desk preferred and/or Deskside experience

      Experience in supporting multi-site and/or supporting or deploying systems preferred

      Experience using Service Desk ticketing system to track incidents/requests

      Experience win Medium/large support environments

      Certifications such as A+, HDI, ITIL, Network +, Microsoft certs helpful but required

     Experience supporting: Windows OS, MacOS, VOIP Support, Hardware Troubleshooting/Support (Laptop, Desktop Peripherals), MFA, Active Directory, MS Office/Office 365 Support, Smartphone OS, Corporate LAN/WIFI Support