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Remote It Tech Jobs in Edmonton, AB (NOW HIRING)

Advisor IT Application Services

Edmonton, AB · On-site +1

CA$85K - CA$110K/yr

University degree in a related discipline or a two-year technical diploma in Information Systems, Computer Science, or a related field. * 4+ years of experience in IT support, systems analysis ...

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Aspire IT Systems delivers enterprise networking, network security, cloud infrastructure, and AV ... Remote, growth-focused, quota-carrying. Must be authorized to work in Canada without sponsorship.

... IT transformation for our clients. Our Client Services team has an exciting opportunity for driven ... This remote role welcomes candidates anywhere in Canada and the US. Travel is required as needed ...

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Remote It Tech information

What is the difference between Remote It Tech vs Network Support Specialist?

AspectRemote It TechNetwork Support Specialist
CertificationsCompTIA A+, Network+, Cisco CCNA (optional)CompTIA Network+, Cisco CCNA, or similar
Work EnvironmentRemote, home office setupPrimarily on-site or hybrid, some remote options
Industry UsageIT services, tech support, help deskNetwork infrastructure, enterprise support
Job FocusGeneral IT support, troubleshooting, hardware/softwareNetwork configuration, troubleshooting, security

Remote It Tech and Network Support Specialist roles share certifications and industry usage but differ mainly in focus. Remote It Techs handle broad IT support remotely, while Network Support Specialists focus specifically on network infrastructure, often on-site. Both roles are essential in IT, but their daily tasks and environments vary.

What is a Remote IT Tech?

A Remote IT Tech, or Remote Information Technology Technician, is a professional who provides technical support and troubleshooting services to clients or organizations from a remote location. They handle issues such as software installation, hardware troubleshooting, network connectivity, and cybersecurity concerns using remote access tools. This role allows companies to resolve technical problems quickly without needing on-site visits, making IT support more efficient and accessible. Remote IT Techs often communicate with users via phone, email, or chat to diagnose and resolve technical problems.

What are some common challenges faced by remote IT techs, and how can they be addressed?

Remote IT Techs often encounter challenges such as troubleshooting issues without physical access to devices, managing communication across different time zones, and maintaining security for remote connections. To address these, it's important to become proficient with remote desktop tools, establish clear communication channels with users and team members, and stay updated on cybersecurity best practices. Building strong documentation habits and fostering a proactive support approach also help ensure smooth operations and effective problem-solving in a remote environment.

What are the key skills and qualifications needed to thrive as a remote IT tech?

To thrive as a Remote IT Tech, you need strong problem-solving abilities, a solid understanding of networking, hardware, and software troubleshooting, and typically an associate degree or relevant certifications like CompTIA A+ or Network+. Familiarity with remote support tools, ticketing systems, and VPNs is often required for efficient issue resolution. Excellent communication skills, patience, and the ability to work independently help set top performers apart in this role. These skills and qualities are crucial for providing timely, effective tech support and maintaining productivity in a remote work environment.
What cities near Edmonton, AB are hiring for Remote It Tech jobs? Cities near Edmonton, AB with the most Remote It Tech job openings:
Infographic showing various Remote It Tech job openings in Edmonton, AB as of August 2026, with employment types broken down into 90% Full Time, 5% Part Time, and 5% Contract. Highlights an 100% Remote job distribution.

Advisor IT Application Services

Enbridge

Edmonton, AB • On-site, Remote

CA$85K - CA$110K/yr

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 13 days ago


Enbridge rating

8.4

Company rating: 8.4 out of 10

Based on 47 frontline employees who took The Breakroom Quiz

20th of 53 rated energy and utility


Job description

Posting End Date:

August 07, 2026

Employee Type:

Regular-Full time

Union/Non:

This is a non-union position

At Enbridge, we are committed to delivering safe, reliable energy while driving financial excellence and innovation. As an Advisor TIS Application Services, you will play a key role in supporting and enhancing our Asset and Work Management Systems, with a primary focus on IBM Maximo Application Suite (MAS 9). This position combines business analysis and technical expertise to optimize asset and work management processes across the organization. You'll work closely with business stakeholders, technical teams, and vendors to deliver innovative solutions that support operational excellence and continuous improvement.

We'd love to hear from you! Apply today for this exciting opportunity with Enbridge.

What You Will Do:

  • Serve as the subject matter expert and administrator for IBM Maximo/MAS, including system configuration, workflow management, security administration, automation scripting, and reporting.

  • Partner with business stakeholders to gather, analyze, and translate requirements into effective functional and technical solutions.

  • Support integrations between Maximo and enterprise applications, including Oracle ERP (Finance and Supply Chain) and GIS systems

  • Design, test, implement, and support system enhancements and new functionality aligned with business and operational needs.

  • Provide second- and third-level application support for Maximo and related field mobility platforms, troubleshooting issues and ensuring timely resolution.

  • Lead or contribute to projects involving system upgrades, enhancements, and process improvement initiatives.

  • Develop and maintain system documentation, user guides, and training materials while delivering training sessions to end users and support teams.

  • Collaborate with vendors and internal teams to ensure high system availability and performance.

Who You Are:

  • University degree in a related discipline or a two-year technical diploma in Information Systems, Computer Science, or a related field.

  • 4+ years of experience in IT support, systems analysis, business analysis, or application support environments.

  • Experience working with Maximo or other Enterprise Work & Asset Management (EAM) platforms.

  • Understanding of asset management and work management business processes and related technologies.

  • Strong analytical and problem-solving skills with the ability to translate business requirements into practical system solutions.

  • Excellent verbal and written communication skills, with the ability to collaborate effectively across technical and business teams.

  • Strong problem-solving skills and the ability to translate business needs into system solutions.

  • Proven ability to manage multiple priorities, work independently, and contribute to cross-functional projects.

Preferred:

  • Knowledge of field mobility solutions such as Maximo Anywhere or other technician mobile applications.

  • Exposure to Oracle ERP (Finance/Supply Chain) and integration middleware platforms like OIC

  • Familiarity with SQL, BIRT, or other reporting and data analysis tools.

  • ITIL awareness or certification.

Working Conditions:

  • Office environment with limited travel required.

Salary Ranges from $85,000.00 - $110,000.00 CAD for Ontario locations based upon candidate's experience, skills, and internal equity. Applicable compensation policies and guidelines apply to internal candidates.

Benefits:

  • A flexible benefits program that allows each employee to select the level of coverage needed for their family in the areas of health, dental, insurance and disability.

  • A paid maternity and parental leave benefit that offers up to 20 weeks of paid leave for birth-giving parents and up to 12 weeks for other eligible parents, providing flexibility and support during this important life event.

  • Valuable retirement savings plans, including a savings plan with company stock as an investment option.

  • Paid time off/vacation/sick, plus paid personal days off (depending on location), and paid holidays.

  • An Employee and Family Assistance Program.

  • A Wellness Program, which focuses on supporting healthier employees by providing tools, resources, and opportunities to improve physical, mental, social, and financial well-being.

  • Enbridge's FlexWork (hybrid work model) offers eligible employees (Manager and below) the option to work from home on Wednesdays and Fridays, opt for a compressed work week schedule, or have flexible start and end times. Role requirements determine your eligibility for each option.

At Enbridge, we are dedicated to our core value of Inclusion.We are proud to bean Equal Opportunity Employer. We are committed to providing employment opportunities to all qualified individuals, without regard to age, race, color, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, marital status, family status, veteran status, Indigenous status, disability, or any other reason protected by federal, state, or local law.Applicants with disabilities can request accessible formats, communication supports, or other accessibility assistance by contacting careers@enbridge.com.

Information For Applicants:

  • Applications can be submitted via our online recruiting system only.

  • We appreciate your interest in working with us; however, only those applicants selected for interviews will be contacted.

  • Final candidates for this position may be required to undergo a security screening, including a criminal records check.

To learn more about us, visit www.enbridge.com


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