Dublin, OH · On-site
$16 - $16.50/hr
Resolve all guest concerns with first call resolution. * Maintain a professional appearance at all times and display a positive and enthusiastic approach to all assignments * Have the ability to ...
Quick apply
Dublin, OH · On-site
$16 - $16.50/hr
Resolve all guest concerns with first call resolution. * Maintain a professional appearance at all times and display a positive and enthusiastic approach to all assignments * Have the ability to ...
Dublin, OH · On-site
$16 - $16.50/hr
Resolve all guest concerns with first call resolution. * Maintain a professional appearance at all times and display a positive and enthusiastic approach to all assignments * Have the ability to ...
Quick apply
Dublin, OH · On-site
$16 - $16.50/hr
Resolve all guest concerns with first call resolution. * Maintain a professional appearance at all times and display a positive and enthusiastic approach to all assignments * Have the ability to ...
$15.50 - $19.25/hr
Resolve all guest concerns with first call resolution. * Maintain a professional appearance at all times and display a positive and enthusiastic approach to all assignments * Have the ability to ...
$15.50 - $19.25/hr
Resolve all guest concerns with first call resolution. * Maintain a professional appearance at all times and display a positive and enthusiastic approach to all assignments * Have the ability to ...
$15.50 - $19.25/hr
Resolve all guest concerns with first call resolution. * Maintain a professional appearance at all times and display a positive and enthusiastic approach to all assignments * Have the ability to ...
$15.50 - $19.25/hr
Resolve all guest concerns with first call resolution. * Maintain a professional appearance at all times and display a positive and enthusiastic approach to all assignments * Have the ability to ...
Resolve all guest concerns with first call resolution. * Maintain a professional appearance at all times and display a positive and enthusiastic approach to all assignments * Have the ability to ...
Resolve all guest concerns with first call resolution. * Maintain a professional appearance at all times and display a positive and enthusiastic approach to all assignments * Have the ability to ...
Dublin, OH · On-site
$16.50/hr
Resolve all guest concerns with first call resolution. * Maintain a professional appearance at all times and display a positive and enthusiastic approach to all assignments * Have the ability to ...
Quick apply
Dublin, OH · On-site
$16.50/hr
Resolve all guest concerns with first call resolution. * Maintain a professional appearance at all times and display a positive and enthusiastic approach to all assignments * Have the ability to ...
Resolve all guest concerns with first call resolution. * Maintain a professional appearance at all times and display a positive and enthusiastic approach to all assignments * Have the ability to ...
Resolve all guest concerns with first call resolution. * Maintain a professional appearance at all times and display a positive and enthusiastic approach to all assignments * Have the ability to ...
... first call resolution, and client escalations.
... first call resolution, and client escalations.
Lancaster, OH · Remote
$50K/yr
Develop, maintain, and manage Key Performance Indicators (KPIs) including: o Average Handle Time (AHT) o First Call Resolution (FCR) o Customer Satisfaction Score (CSAT) o Service Level Agreements ...
Lancaster, OH · Remote
$50K/yr
Develop, maintain, and manage Key Performance Indicators (KPIs) including: o Average Handle Time (AHT) o First Call Resolution (FCR) o Customer Satisfaction Score (CSAT) o Service Level Agreements ...
Grove City, OH · Remote
$50K/yr
Develop, maintain, and manage Key Performance Indicators (KPIs) including: o Average Handle Time (AHT) o First Call Resolution (FCR) o Customer Satisfaction Score (CSAT) o Service Level Agreements ...
Grove City, OH · Remote
$50K/yr
Develop, maintain, and manage Key Performance Indicators (KPIs) including: o Average Handle Time (AHT) o First Call Resolution (FCR) o Customer Satisfaction Score (CSAT) o Service Level Agreements ...
The Service Desk Agent is focused on providing best in class customer service, achieving high levels of first call resolution, and identifying opportunities to streamline/automate agent process.
The Service Desk Agent is focused on providing best in class customer service, achieving high levels of first call resolution, and identifying opportunities to streamline/automate agent process.
Monitor and achieve Contact Center KPIs, including call handling, first call resolution, and member retention. * Compliance and Ethics: * Consistently uphold company compliance standards and Code of ...
Monitor and achieve Contact Center KPIs, including call handling, first call resolution, and member retention. * Compliance and Ethics: * Consistently uphold company compliance standards and Code of ...
Dublin, OH · On-site
$16.50 - $21.25/hr
... first call resolution. • Product Support includes but not limited too - Password Resets, Messaging Providers, Dependent Management, Locating Health Records Primary skills requested: Tracking Health ...
Dublin, OH · On-site
$16.50 - $21.25/hr
... first call resolution. • Product Support includes but not limited too - Password Resets, Messaging Providers, Dependent Management, Locating Health Records Primary skills requested: Tracking Health ...
Columbus, OH · On-site
$50K - $55K/yr
... to increase first call resolution rates by identifying trends • Excellent interpersonal skills and team co-ordination • Hands-on experience in supporting IT Service Desk • Proactive ...
Columbus, OH · On-site
$50K - $55K/yr
... to increase first call resolution rates by identifying trends • Excellent interpersonal skills and team co-ordination • Hands-on experience in supporting IT Service Desk • Proactive ...
Columbus, OH · On-site
$13.50 - $18.75/hr
The ideal candidate will enjoy assisting customers with first-call resolution, de-escalating caller situations, adapting quickly to change, and working in a team environment. Schedule: * Monday ...
Columbus, OH · On-site
$13.50 - $18.75/hr
The ideal candidate will enjoy assisting customers with first-call resolution, de-escalating caller situations, adapting quickly to change, and working in a team environment. Schedule: * Monday ...
Columbus, OH · On-site
$22 - $24/hr
The Service Desk Agent is committed to achieving high levels of first-call resolution and identifying opportunities to streamline and automate processes. Key Responsibilities: * Demonstrate strong ...
Quick apply
Columbus, OH · On-site
$22 - $24/hr
The Service Desk Agent is committed to achieving high levels of first-call resolution and identifying opportunities to streamline and automate processes. Key Responsibilities: * Demonstrate strong ...
$16.50 - $19.50/hr
Provide first call resolution through issue documentation and resolution with appropriate internal resource, follow-up and ensure closure with the contact who initiated the inquiry * Respond ...
$16.50 - $19.50/hr
Provide first call resolution through issue documentation and resolution with appropriate internal resource, follow-up and ensure closure with the contact who initiated the inquiry * Respond ...
Provide first call resolution through issue documentation and resolution with appropriate internal resource, follow-up and ensure closure with the contact who initiated the inquiry * Respond ...
Provide first call resolution through issue documentation and resolution with appropriate internal resource, follow-up and ensure closure with the contact who initiated the inquiry * Respond ...
Columbus, OH · On-site
$20 - $21/hr
The Service Desk Agent is focused on providing best-in-class customer service, achieving high levels of first-call resolution, and identifying opportunities to streamline/automate the agent process.
Quick apply
Columbus, OH · On-site
$20 - $21/hr
The Service Desk Agent is focused on providing best-in-class customer service, achieving high levels of first-call resolution, and identifying opportunities to streamline/automate the agent process.
The Service Desk Agent is focused on providing best-in-class customer service, achieving high levels of first-call resolution, and identifying opportunities to streamline/automate the agent process.
Quick apply
The Service Desk Agent is focused on providing best-in-class customer service, achieving high levels of first-call resolution, and identifying opportunities to streamline/automate the agent process.
$13.46 - $17.31
20% of jobs
$18.22 is the 25th percentile. Wages below this are outliers.
$17.31 - $21.15
20% of jobs
The median wage is $22.80 / hr.
$21.15 - $25
22% of jobs
$25 - $28.85
10% of jobs
$30.77 is the 75th percentile. Wages above this are outliers.
$28.85 - $32.69
5% of jobs
$32.69 - $36.54
5% of jobs
$36.54 - $40.38
4% of jobs
$40.38 - $44.23
2% of jobs
$44.23 - $48.08
0% of jobs
$48.08 - $51.92
5% of jobs
$51.92 - $55.77
5% of jobs
$13
$28
$55
$16 - $16.50/hr
Full-time
Posted 7 days ago
5.3
Based on 13 frontline employees who took The Breakroom Quiz
HOURLY pay + Commission! We are searching for a Full Time Guest Recovery Rep. The schedule is Wed/Thurs/Fri/Sat/Mon 1:15 PM – 8:30 PM
This position contributes to City Barbeque success by serving our joints and guests by helping our guests find the perfect meal for their occasion, answering general questions about our menu, handling 86 Requests, handling guest complaints over the phone & email.
SUMMARY OF KEY RESPONSIBILITIES:
Responsibilities and essential job functions include but are not limited to the following:
JOB DUTIES:
Job Duties include but are not limited to the following:
PHYSICAL JOB REQUIREMENTS:
Work is performed in an office environment and requires the ability to operate standard office equipment, computers, and keyboards. Sedentary work.
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Restaurants
1,001 - 5,000 Employees
Dublin, OH, US
1999
