Maintain functionality of all Desktop/Laptop related activities ... Provide support in relation to the specific responsibilities listed below. Reasonable ...
Maintain functionality of all Desktop/Laptop related activities ... Provide support in relation to the specific responsibilities listed below. Reasonable ...
Maintain functionality of all Desktop/Laptop related activities ... Provide support in relation to the specific responsibilities listed below. Reasonable ...
Maintain functionality of all Desktop/Laptop related activities ... Provide support in relation to the specific responsibilities listed below. Reasonable ...
Maintain functionality of all Desktop/Laptop related activities ... Provide support in relation to the specific responsibilities listed below. Reasonable ...
Maintain functionality of all Desktop/Laptop related activities ... Provide support in relation to the specific responsibilities listed below. Reasonable ...
Provide high-quality desktop support with a strong focus on customer service and satisfaction. * Assist users in effectively utilizing hardware, software, and other technology resources. * Receive ...
Provide high-quality desktop support with a strong focus on customer service and satisfaction. * Assist users in effectively utilizing hardware, software, and other technology resources. * Receive ...
Help Desk Technician / Analyst 2
Pataskala, OH · On-site
$19.75 - $27/hr
In addition, the Desktop Support candidate will serve as the initial point of contact for troubleshooting all IT related problems. The ability to communicate effectively and professionally with ...
Help Desk Technician / Analyst 2
Pataskala, OH · On-site
$19.75 - $27/hr
In addition, the Desktop Support candidate will serve as the initial point of contact for troubleshooting all IT related problems. The ability to communicate effectively and professionally with ...
Our end-to-end Business Process as a Service (BPaaS) solutions support complex, high-value ... You need to take the Dell certifications training (Online) and complete the certifications.- free ...
Our end-to-end Business Process as a Service (BPaaS) solutions support complex, high-value ... You need to take the Dell certifications training (Online) and complete the certifications.- free ...
Help Desk Technician/Analyst II
Pataskala, OH · On-site
$19.75 - $27/hr
Provide comprehensive application and desktop support services. * Troubleshoot hardware and software for PCs, networks, phones, printers, mobile devices, and handhelds. * Participate in technology ...
Help Desk Technician/Analyst II
Pataskala, OH · On-site
$19.75 - $27/hr
Provide comprehensive application and desktop support services. * Troubleshoot hardware and software for PCs, networks, phones, printers, mobile devices, and handhelds. * Participate in technology ...
Relevant IT certifications such as CompTIA A+, Network+, or similar preferred * 2-4 years of experience in IT support, help desk, or desktop support roles * Ability to perform repeated bending ...
Relevant IT certifications such as CompTIA A+, Network+, or similar preferred * 2-4 years of experience in IT support, help desk, or desktop support roles * Ability to perform repeated bending ...
Relevant IT certifications such as CompTIA A+, Network+, or similar preferred * 2-4 years of experience in IT support, help desk, or desktop support roles * Ability to perform repeated bending ...
Relevant IT certifications such as CompTIA A+, Network+, or similar preferred * 2-4 years of experience in IT support, help desk, or desktop support roles * Ability to perform repeated bending ...
Relevant IT certifications such as CompTIA A+, Network+, or similar preferred * 2-4 years of experience in IT support, help desk, or desktop support roles * Ability to perform repeated bending ...
Relevant IT certifications such as CompTIA A+, Network+, or similar preferred * 2-4 years of experience in IT support, help desk, or desktop support roles * Ability to perform repeated bending ...
Pc Refresh Technician
$18 - $20/hr
... support in troubleshooting of advanced IT related problems including in-house and 3rd party software applications to IT hardware. Essential Functions: • Image and assist in deployment of desktops ...
Pc Refresh Technician
$18 - $20/hr
... support in troubleshooting of advanced IT related problems including in-house and 3rd party software applications to IT hardware. Essential Functions: • Image and assist in deployment of desktops ...
Pc Refresh Technician
$18 - $20/hr
... support in troubleshooting of advanced IT related problems including in-house and 3rd party software applications to IT hardware. Essential Functions: • Image and assist in deployment of desktops ...
Quick apply
Pc Refresh Technician
$18 - $20/hr
... support in troubleshooting of advanced IT related problems including in-house and 3rd party software applications to IT hardware. Essential Functions: • Image and assist in deployment of desktops ...
Cities (Local, Onsite Support) * Job Type: Independent Contractor (1099) * Pay: $35 per hour (on-site) * Schedule: Flexible - You accept jobs based on your availability Important Note This is an ...
Cities (Local, Onsite Support) * Job Type: Independent Contractor (1099) * Pay: $35 per hour (on-site) * Schedule: Flexible - You accept jobs based on your availability Important Note This is an ...
Help Desk Analyst 2/HDA2 (39574)
$19.75 - $27/hr
Client is looking for an individual that can provide Desktop Support functions at the Department of Public Utilities to work approximately 40/hr per week in 2016. There may be travel required within ...
Help Desk Analyst 2/HDA2 (39574)
$19.75 - $27/hr
Client is looking for an individual that can provide Desktop Support functions at the Department of Public Utilities to work approximately 40/hr per week in 2016. There may be travel required within ...
Help Desk Analyst 2/HDA2 (39574)
Columbus, OH · On-site
$19.25 - $26.25/hr
Client is looking for an individual that can provide desktop support functions at the Department of Public Utilities to work approximately 40/hr per week in 2016. There may be travel required within ...
Help Desk Analyst 2/HDA2 (39574)
Columbus, OH · On-site
$19.25 - $26.25/hr
Client is looking for an individual that can provide desktop support functions at the Department of Public Utilities to work approximately 40/hr per week in 2016. There may be travel required within ...
Cities (Local, Onsite Support) * Job Type: Independent Contractor (1099) * Pay: $35 per hour (on-site) * Schedule: Flexible - You accept jobs based on your availability Important Note This is an ...
Quick apply
Cities (Local, Onsite Support) * Job Type: Independent Contractor (1099) * Pay: $35 per hour (on-site) * Schedule: Flexible - You accept jobs based on your availability Important Note This is an ...
Cities (Local, Onsite Support) * Job Type: Independent Contractor (1099) * Pay: $35 per hour (on-site) * Schedule: Flexible - You accept jobs based on your availability Important Note This is an ...
Cities (Local, Onsite Support) * Job Type: Independent Contractor (1099) * Pay: $35 per hour (on-site) * Schedule: Flexible - You accept jobs based on your availability Important Note This is an ...
Help Desk Technician
New Albany, OH · On-site
$18 - $24/hr
Overview This is a field-based desktop support role supporting Williams' Power & Field Operations construction sites. The consultant will serve as local IT support across active and ramping ...
Quick apply
Help Desk Technician
New Albany, OH · On-site
$18 - $24/hr
Overview This is a field-based desktop support role supporting Williams' Power & Field Operations construction sites. The consultant will serve as local IT support across active and ramping ...
Help Desk Analyst
Columbus, OH · On-site
$19.25 - $26.25/hr
Understanding of Desktop Support and Software Licensing Services. * Ability to image machines and install complicated software. * Uses creativity and innovation to automate and streamline processes ...
Help Desk Analyst
Columbus, OH · On-site
$19.25 - $26.25/hr
Understanding of Desktop Support and Software Licensing Services. * Ability to image machines and install complicated software. * Uses creativity and innovation to automate and streamline processes ...
Help Desk Analyst
Columbus, OH · On-site
$19.75 - $27/hr
Understanding of Desktop Support and Software Licensing Services. * Ability to image machines and install complicated software. * Uses creativity and innovation to automate and streamline processes ...
Help Desk Analyst
Columbus, OH · On-site
$19.75 - $27/hr
Understanding of Desktop Support and Software Licensing Services. * Ability to image machines and install complicated software. * Uses creativity and innovation to automate and streamline processes ...
Online Desktop Support information
See Columbus, OH salary details
$13.47 - $15.13
1% of jobs
$15.13 - $16.80
5% of jobs
$16.80 - $18.47
15% of jobs
$18.80 is the 25th percentile. Wages below this are outliers.
$18.47 - $20.14
20% of jobs
The median wage is $20.97 / hr.
$20.14 - $21.80
18% of jobs
$23.39 is the 75th percentile. Wages above this are outliers.
$21.80 - $23.47
17% of jobs
$23.47 - $25.14
9% of jobs
$25.14 - $26.81
6% of jobs
$26.81 - $28.47
5% of jobs
$28.47 - $30.14
2% of jobs
$30.14 - $31.81
1% of jobs
$13
$22
$31
How much do online desktop support jobs pay per hour?
As of May 28, 2026, the average hourly pay for online desktop support in Columbus, OH is $22.18, according to ZipRecruiter salary data. Most workers in this role earn between $18.80 and $23.89 per hour, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive as an Online Desktop Support professional, and why are they important?
To thrive as an Online Desktop Support professional, you need strong troubleshooting skills, knowledge of operating systems, and a background in IT, often supported by a relevant degree or certifications like CompTIA A+. Familiarity with remote support tools, ticketing systems, and diagnostic software is typically required. Excellent communication, patience, and problem-solving abilities are crucial soft skills for effectively assisting users. These competencies ensure efficient technical support, minimize downtime, and enhance user satisfaction in a remote environment.
What are some typical challenges faced by Online Desktop Support professionals, and how can they be managed effectively?
Online Desktop Support professionals often encounter challenges such as troubleshooting complex technical issues remotely, managing high volumes of support requests, and communicating clearly with users who have varying levels of technical knowledge. Effective time management, strong problem-solving skills, and the ability to explain technical concepts in simple terms are crucial for success in this role. Additionally, regularly updating technical knowledge and using remote support tools efficiently can help in resolving issues promptly and maintaining user satisfaction.
What is an Online Desktop Support specialist?
An Online Desktop Support specialist is an IT professional who provides remote assistance to users experiencing issues with their computers, software, or network connections. They troubleshoot problems, install and configure software, and guide users through solutions via chat, phone, or remote desktop tools. This role is essential for organizations that want to minimize downtime and ensure their employees can work efficiently. Online Desktop Support specialists often work for IT service providers or within dedicated support teams in larger companies.
What is the difference between Online Desktop Support vs Help Desk Technician?
| Aspect | Online Desktop Support | Help Desk Technician |
|---|---|---|
| Certifications | CompTIA A+, Microsoft Certified | CompTIA A+, HDI Support Center Analyst |
| Work Environment | Remote, client-site support via online tools | Help desk, call centers, on-site support |
| Industry Usage | IT service providers, tech companies | Corporate IT departments, MSPs |
| Common Tasks | Remote troubleshooting, software installation | Ticket management, user support, issue resolution |
Online Desktop Support and Help Desk Technician roles share similar certifications and work environments, focusing on troubleshooting and user support. However, Online Desktop Support emphasizes remote, online assistance, while Help Desk Technicians often work in call centers or on-site. Both roles are vital in IT support, with overlapping skills but different operational settings.
What are the most commonly searched types of Desktop Support jobs in Columbus, OH? The most popular types of Desktop Support jobs in Columbus, OH are:
What are popular job titles related to Online Desktop Support jobs in Columbus, OH? For Online Desktop Support jobs in Columbus, OH, the most frequently searched job titles are:
What job categories do people searching Online Desktop Support jobs in Columbus, OH look for? The top searched job categories for Online Desktop Support jobs in Columbus, OH are:
What cities near Columbus, OH are hiring for Online Desktop Support jobs? Cities near Columbus, OH with the most Online Desktop Support job openings:
Yusa Corporation rating
5.9
Based on 7 frontline employees who took The Breakroom Quiz
Job description
Description
POSITION SUMMARY
Maintain Help Desk Activities. Maintain functionality of all Desktop/Laptop related activities. Provide
support in relation to the specific responsibilities listed below.
Reasonable Accommodations Statement
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
Essential Functions Statement(s)
Support all desktop applications including Word, Excel, Outlook, PowerPoint, Microsoft Teams, etc.
Configure/Install all new computers (desktop and laptop)
Support Associates thru Helpdesk activities.
Support video conference activities.
Support panaboard activities.
User creation and maintenance
Basic network connectivity
Support all Desktop/Laptop hardware issues.
Maintain accurate records of all hardware and software license agreements.
Conduct new hire orientation training for all new/promoted associates that will be accessing the computer network for the first time and continuing education for all associates.
Support emerging specialty systems (Novar eclectic monitoring, MTS test works, CNC, wastewater treatment monitoring, etc.)
Able to perform limited after-hours and remote work. On call one week per month.
POSITION QUALIFICATIONS
Competency Statement(s)
Accountability - Ability to accept responsibility and account for his/her actions.
Accuracy - Ability to perform work accurately and thoroughly.
Applied Learning - Ability to participate in needed learning activities in a way that makes the most of the learning experience.
Detail Oriented - Ability to pay attention to the minute details of a project or task.
Ethical - Ability to demonstrate conduct conforming to a set of values and accepted standards.
Organized - Possessing the trait of being organized or following a systematic method of performing a task.
Reliability - The trait of being dependable and trustworthy.
Responsible - Ability to be held accountable or answerable for one's conduct.
Technical Aptitude - Ability to comprehend complex technical topics and specialized information.
Decision Making - Ability to make critical decisions while following company procedures.
Problem Solving - Ability to find a solution for or to deal proactively with work-related problems.
Conceptual Thinking - Ability to think in terms of abstract ideas.
Judgment - The ability to formulate a sound decision using the available information.
Requirements
Education: Associate degree (two-year college or technical school) preferred
Experience: At least five years related experience
Computer Skills: 2 years Office 365 (administration a plus), Windows Migration (10 to 11 a plus), Active Directory and group policies, VMWare and server experience a plus, experienced with imaging solutions (prefer Microsoft Intune or MDT)
Certificates & Licenses: CompTIA A+ or similar certifications preferred
About YUSA
Sourced by ZipRecruiter
Company size
1,001 - 5,000 Employees
Headquarters location
Washington Court House, OH, US