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Entry Level Desktop Support Jobs in Columbus, OH

RedHelm

Service Desk Analyst I (Columbus)

Columbus, OH · On-site

$19.75 - $27/hr

Ability to support common business applications, VPN clients, and virtual desktop environments ... Industry-recognized entry-level IT certifications (e.g., CompTIA A+) * Experience working in a ...

RedHelm

Service Desk Analyst I (Columbus)

Columbus, OH · On-site

$19.75 - $27/hr

Ability to support common business applications, VPN clients, and virtual desktop environments ... Industry-recognized entry-level IT certifications (e.g., CompTIA A+) * Experience working in a ...

TRC Companies, Inc.

Distribution Designer I

Gahanna, OH · On-site

$21 - $26/hr

... • Perform desktop-based technical support for distribution system planning and analysis ... Entry level with an Associate's degree in Engineering or Technical field • 1+ years Electric ...

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Entry Level Desktop Support information

See Columbus, OH salary details

$9

$26

$44

How much do entry level desktop support jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for entry level desktop support in Columbus, OH is $26.08, according to ZipRecruiter salary data. Most workers in this role earn between $19.95 and $29.71 per hour, depending on experience, location, and employer.

What is an entry level desktop support?

An Entry Level Desktop Support job involves assisting users with technical issues related to computers, software, and network systems. Responsibilities typically include troubleshooting hardware and software problems, setting up workstations, installing updates, and providing basic IT support. This role requires strong problem-solving skills, customer service abilities, and a fundamental understanding of operating systems and networking. It is a great starting point for a career in IT, offering hands-on experience and opportunities for skill development.

What does an entry level desktop support do?

A typical day for Entry Level Desktop Support professionals involves responding to user support requests, diagnosing and resolving routine hardware or software issues, and documenting solutions in the help desk system. You may set up new computers or accounts for employees, assist with basic network connectivity problems, and guide users through common troubleshooting steps. The role is usually fast-paced, requiring frequent interaction with other IT team members and employees in need of support. Being adaptable and able to prioritize tasks is key, as requests can range from printer issues to password resets.

What are the key skills and qualifications needed to thrive in entry level desktop support?

To thrive as an Entry Level Desktop Support professional, a basic understanding of computer hardware, operating systems, and troubleshooting is typically required, often supported by a relevant associate's degree or certification like CompTIA A+. Familiarity with help desk ticketing systems, remote desktop tools, and Microsoft Office Suite is common in this role. Strong communication, patience, and problem-solving skills help you effectively assist users and collaborate with teammates. These abilities are crucial for resolving technical issues efficiently and maintaining positive experiences for end users.

What are the most commonly searched types of Desktop Support jobs in Columbus, OH?

The most popular types of Desktop Support jobs in Columbus, OH are:

What are popular job titles related to Entry Level Desktop Support jobs in Columbus, OH?

For Entry Level Desktop Support jobs in Columbus, OH, the most frequently searched job titles are:

What job categories do people searching Entry Level Desktop Support jobs in Columbus, OH look for?

The top searched job categories for Entry Level Desktop Support jobs in Columbus, OH are:

What cities near Columbus, OH are hiring for Entry Level Desktop Support jobs?

Cities near Columbus, OH with the most Entry Level Desktop Support job openings:

Entry Level Desktop Support jobs near you
Infographic showing various Entry Level Desktop Support job openings in Columbus, OH as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $54,236 per year, or $26.1 per hour.

Analyst, Associate Technology Support (Columbus)

Victoria's Secret

Reynoldsburg, OH • On-site

$59K - $77K/yr

Full-time

Re-posted 23 days ago

Victoria's Secret rating

6.3

Company rating: 6.3 out of 10

Based on 400 frontline employees who took The Breakroom Quiz

44th of 105 rated fashion retailers

Job description

  • Level 1 support during peak periods
  • Level 2 support - defined as: anything needing in person & remote support
  • Analyze software/hardware performance issues
  • Create, properly document, categorize, and close interactions
  • Appropriately escalate interactions as needed
  • Partner with other business groups in VS&Co. to resolve multi-layer problems
  • On call support: after hours and weekends as per rotation schedule
  • Meet or exceed 95% on Service Level Agreement (SLA)
  • Stay knowledgeable and keep current in the incident space
  • Possess general technology knowledge in the following areas:
    • Windows 11
    • Mac OS 26
    • Microsoft Office 365
    • Printer
    • Audio/Visual
    • VMWare View
    • VPN
    • ServiceNow
    • Associate Desktop
    • Hardware knowledge (ex. hard drive, RAM, CPU)
  • Level 2 support: in person & remote support
    • Deploy hardware
    • Install customized software
  • Project related tasks within building
  • Awareness and escalation of compliance and security related issues
  • Continue to remain educated through knowledgebase
  • Ability to work and build relationships at individual contributor to VP level
  • Influence entry level specialists
  • Business partnership/conduit with brands
  • Observations based on daily tasks
  • Core projects with lower complexity
  • Execute with direction
  • Make decisions to obtain SLA

Click here for benefit details related to this position.
  • Ability to continuously sit, stand, or walk
  • Ability to bend, squat, climb stairs and lift frequently
  • Ability to lift and/or push up to 20 pounds frequently
  • Must be able to view/focus on a computer monitor for multiple hours at a time
  • Must be able to clearly communicate in English
  • May require occasional travel
  • Regular and punctual attendance
  • 2-4 years related experience
  • High school diploma or equivalent

We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance
An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.

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