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Entry Level Desktop Support Jobs in Akron, OH (NOW HIRING)

Help Desk Services Associate

Brooklyn, OH · On-site

$17.25 - $23.50/hr

This is an entry level position, requiring proficient computer skills, previous help desk position ... Responsible for providing technical support, laptop, desktop, printer, ATM and network connectivity ...

IT Infrastructure Intern

Strongsville, OH · On-site

$13.75 - $18.50/hr

The IT Infrastructure Intern is an entry level position designed to provide professional experience ... Provide second level support for incident escalations * Monitor assigned incidents to ensure ...

Entry Level Desktop Support information

See Akron, OH salary details

$9

$25

$43

How much do entry level desktop support jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for entry level desktop support in Akron, OH is $25.83, according to ZipRecruiter salary data. Most workers in this role earn between $19.76 and $29.42 per hour, depending on experience, location, and employer.

What is an entry level desktop support?

An Entry Level Desktop Support job involves assisting users with technical issues related to computers, software, and network systems. Responsibilities typically include troubleshooting hardware and software problems, setting up workstations, installing updates, and providing basic IT support. This role requires strong problem-solving skills, customer service abilities, and a fundamental understanding of operating systems and networking. It is a great starting point for a career in IT, offering hands-on experience and opportunities for skill development.

What does an entry level desktop support do?

A typical day for Entry Level Desktop Support professionals involves responding to user support requests, diagnosing and resolving routine hardware or software issues, and documenting solutions in the help desk system. You may set up new computers or accounts for employees, assist with basic network connectivity problems, and guide users through common troubleshooting steps. The role is usually fast-paced, requiring frequent interaction with other IT team members and employees in need of support. Being adaptable and able to prioritize tasks is key, as requests can range from printer issues to password resets.

What are the key skills and qualifications needed to thrive in entry level desktop support?

To thrive as an Entry Level Desktop Support professional, a basic understanding of computer hardware, operating systems, and troubleshooting is typically required, often supported by a relevant associate's degree or certification like CompTIA A+. Familiarity with help desk ticketing systems, remote desktop tools, and Microsoft Office Suite is common in this role. Strong communication, patience, and problem-solving skills help you effectively assist users and collaborate with teammates. These abilities are crucial for resolving technical issues efficiently and maintaining positive experiences for end users.

What are the most commonly searched types of Desktop Support jobs in Akron, OH?

The most popular types of Desktop Support jobs in Akron, OH are:

What are popular job titles related to Entry Level Desktop Support jobs in Akron, OH?

For Entry Level Desktop Support jobs in Akron, OH, the most frequently searched job titles are:

What job categories do people searching Entry Level Desktop Support jobs in Akron, OH look for?

The top searched job categories for Entry Level Desktop Support jobs in Akron, OH are:

What cities near Akron, OH are hiring for Entry Level Desktop Support jobs?

Cities near Akron, OH with the most Entry Level Desktop Support job openings:

Infographic showing various Entry Level Desktop Support job openings in Akron, OH as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $53,719 per year, or $25.8 per hour.

Help Desk Services Associate

Collabera

Brooklyn, OH • On-site

$17.25 - $23.50/hr

Contractor

Re-posted 22 days ago


Job description

Company Description

Are you passionate about conceptualizing, nurturing, developing and proving new ideas and developing them into new solutions? Would you like to help create the next major innovation in and around the payment landscape pioneering and leveraging the most advanced devices, hardware and software in the world, anything and everything in and around world's largest payment ecosystem?
Smart phones, connected devices, Internet of things, future of payment, smart POS, iBeacons, are you passionate about any of these. Are you looking to join a start-up or an incubator so that you could convert your ideas into real products? Come join us.
We will provide the tools, the environment, the eco-system and the support you need. You will find an informal, innovation friendly environment at 1 Market St in the middle of San Francisco downtown, overlooking some sweeping views of the Bay and Bay Bridge.

Job Description

Job Description:
This is an entry level position, requiring proficient computer skills, previous help desk position experience is not required but useful. Candidates recently graduated with IT backgrounds are also desired.
Responsible for providing technical support, laptop, desktop, printer, ATM and network connectivity issues as well as applications throughout the Corporate and Retail Bank Enterprise. The position's focus is on technical phone support to our internal Workforce. The Technology Service Desk hours of operations range from Monday through Friday 24 hour support. And Saturdays and Sundays from 8:00am to 10:30pm. Individuals for this position may work second shift and weekends.

Qualifications

Mandatory:
IT Associates, Bachelor's degree or IT Certification
    1 to 3 years' experience in a Helpdesk or Customer Service environment
    Effective telephone skills
    Effective communication skills
    Strong knowledge of standard PC hardware/software/operating systems used by Corp and its subsidiaries
    Ability to make sound decision based on logical reasoning
    Commitment to team concept
    Effective problem determination skills
    Effective listening skills
    Ability to work in a fast paced & high volume environment


Collabera logo

About Collabera

Sourced by ZipRecruiter

Collabera is a Global Digital Solutions Company providing Software Engineering Solutions for the world's most tech-forward organizations in the areas of Engineering, Cloud and Data/AI. With its roots serving the engineering needs of the world's most recognized businesses in Technology, Financial Services, Telecom and Healthcare, Collabera today operates across 60 locations in 11 countries, serves 30% of the Fortune 500, and has exceeded the industry growth rate by 3-4x for several years.

Industry

It services

Company size

5,001 - 10,000 Employees

Headquarters location

Morristown, NJ, US

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