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Level 1 Tech Support Jobs Near Me

Required Skills & Experience * 3-5 years of IT support experience (Level 1 and Level 2). * Familiarity with Microsoft 365, Entra ID / Azure AD, and Intune (required) . * Experience supporting ...

Required Skills & Experience * 3-5 years of IT support experience (Level 1 and Level 2). * Familiarity with Microsoft 365, Entra ID / Azure AD, and Intune (required) * Experience supporting Microsoft ...

Position Summary The IT Support Specialist is responsible for providing comprehensive technical ... Escalate tickets in the current call-tracking database (when problem lies outside of Level 1 ...

Position Summary The IT Support Specialist is responsible for providing comprehensive technical ... Escalate tickets in the current call-tracking database (when problem lies outside of Level 1 ...

Tech Support

Columbus, OH · On-site

$20 - $21/hr

Title: IT Customer Support Location: Columbus, OH Duration: 6-12 Months The Service Desk Agent is ... While providing the highest level of customer service, the Service Desk Agent answers incoming ...

Be Seen First

We are seeking an IT Help Desk Technician - Level 1 to join our team! You will resolve computer-related issues for your clients. This position is full-time, in-house (not remote) and is located at ...

Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ... advanced technology, AI, and the latest in learning science to create personalized learning ...

Technician - Level 1

Blacklick, OH · On-site

$18.99 - $26.11/hr

... to support our growth. If you are interested in pursuing a rewarding career, we invite you to ... * 1 volunteer day Gear up for an exciting career! Sunbelt Rentals supports service members.

Architect -- Level 1

Columbus, OH · On-site

$65K - $79K/yr

THE ROLE As an Architect - Level 1, you will participate in architectural work across projects of ... Research and record information in support of assigned project work WHAT YOU BRING * Professional ...

IT Support

Columbus, OH · On-site

$20 - $22/hr

Title: IT Customer Support Location: Columbus, OH Duration: 6-12 Months Executive Summary: The ... While providing the highest level of customer service, the Service Desk Chat Agent answers incoming ...

IT Support Analyst

Columbus, OH · On-site

$22 - $25/hr

About the job Russell Tobin is seeking a highly organized and proactive IT Support Analyst professional with a minimum of 3 years of experience to provide high-level technical support to end users ...

Optician Level 1

Dublin, OH · On-site

$16.25 - $21/hr

... focus on supporting customers in the eye care center. They assist with verifying prescription ... For information about benefits and eligibility, see One.Walmart.com. Walmart is committed to ...

Technician - Level 1

Blacklick, OH · On-site

$18.99 - $26.11/hr

... support our growth. If you are interested in pursuing a rewardingcareer, we invite you to review ... * 1 volunteer day Gear up for an exciting career! Sunbelt Rentals supports service members.

Technician - Level 1

Blacklick, OH · On-site

$18.99 - $26.11/hr

... support our growth. If you are interested in pursuing a rewardingcareer, we invite you to review ... * 1 volunteer day Gear up for an exciting career! Sunbelt Rentals supports service members.

Technician - Level 1

Blacklick, OH · On-site

$18.99 - $26.11/hr

... support our growth. If you are interested in pursuing a rewardingcareer, we invite you to review ... * 1 volunteer day Gear up for an exciting career! Sunbelt Rentals supports service members.

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Level 1 Tech Support information

See salary details

$27K

$43.5K

$66K

How much do level 1 tech support jobs pay per year?

As of Sep 10, 2026, the average yearly pay for level 1 tech support in the United States is $43,480.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $47,000.00 per year, depending on experience, location, and employer.

What cities are hiring for Level 1 Tech Support jobs?

Cities with the most Level 1 Tech Support job openings:

What states have the most Level 1 Tech Support jobs?

States with the most job openings for Level 1 Tech Support jobs include:

A map of the United States highlighting the number of Level 1 Tech Support job openings by state according to ZipRecruiter. The image is accompanied by a detailed chart listing the number of Level 1 Tech Support job openings in each state, with California having the most at 2 and Hawaii the least at 0.

IT Support Specialist

Dublin, OH

Full-time

Re-posted 4 days ago


Job description

IT Support Specialist

We are seeking a detailoriented, customerfocused IT Support Specialist to provide technical support across our Microsoft 365 environment. This role is ideal for someone who enjoys solving technical problems, supporting end users, and working with modern cloudbased tools. 

This position is based out of our Dublin, OH location with some travel to job sites.

Key Responsibilities

Support & Troubleshooting

  • Serve as the first and second point of contact for IT support via phone, email, and ticketing system.
  • Provide handson and remote support for Windows desktops, laptops, mobile devices, and peripherals.
  • Provide setup and ongoing support for Microsoft Teams Rooms, video conferencing, and AV equipment.
  • Handle user onboarding/offboarding, including account setup and hardware provisioning.
  • Troubleshoot Microsoft 365 applications, printers, and file access (Egnyte).
  • Deliver highquality, customerfocused support.

Advanced Support (Level 2)

  • Manage identity, security groups, and device access in Entra ID / Azure AD.
  • Administer and troubleshoot Microsoft Intune for device configuration, compliance, and policies.
  • Support Egnyte file management, permissions, and sync issues.
  • Resolve networking issues (DNS, DHCP, IP configuration, switches, WiFi).
  • Support cybersecurity practices including MFA, encryption, patching, and endpoint compliance monitoring.
Required Skills & Experience
  • 3–5 years of IT support experience (Level 1 and Level 2).
  • Familiarity with Microsoft 365, Entra ID / Azure AD, and Intune (required).
  • Experience supporting Microsoft Teams, video conferencing platforms, Microsoft Teams Rooms, or AV technology. Direct Microsoft Teams Rooms experience is preferred.
  • Strong customer service and communication skills.
  • Understanding of networking basics (IP, DNS, DHCP).
  • Experience with cloud filesharing platforms (Egnyte preferred).
  • Knowledge of cybersecurity fundamentals (MFA, endpoint protection, secure access).
  • Experience with printer/peripheral troubleshooting and remote support tools.
  • Certifications such as CompTIA A+, Network+, or Microsoft MD100/MD102 are a plus.
  • Ability to document processes and contribute to knowledge bases.
Soft Skills
  • Strong customer service orientation
  • Clear communicator able to explain technical solutions
  • Organized, detailoriented, and able to manage multiple priorities
  • Selfstarter with a collaborative mindset and willingness to learn