ZipRecruiter

Log In

1

Inno4 Jobs Near Me

INNO4

STAFF AUG -- OER Technician

Columbus, OH ยท On-site

$24 - $25/hr

ServicePoint has an immediate need an OER Technician to assist on a 6+ month possible temp to hire opportunity located in the Easton area of Columbus, OH. This will be working 8-5 Monday-Friday and ...

INNO4

STAFF AUG - Jr. Coordinator

Columbus, OH ยท Remote

$21 - $22/hr

ServicePoint has a customer seeking a Jr. Coordinator for a 9-month remote position but must be local to Columbus, OH. This will be an 8AM-5PM Monday-Friday schedule; however will be asked to go into ...

New

INNO4

Lead Technician - OH

Columbus, OH ยท On-site

$31 - $41/hr

ServicePoint IT is a leading enterprise-scale IT services provider specializing in delivering advanced technology solutions and scalable infrastructure that enable AI and digital transformation from ...

INNO4

Construction Manager - Columbus OH

Columbus, OH ยท On-site

$100K - $110K/yr

ServicePoint IT is a North American technology services provider specializing in mission-critical infrastructure environments, including data centers, enterprise facilities, and high-availability ...

All JobsInno4 JobsInno4 Jobs Near Me

Inno4 information

What are popular job titles related to Inno4 jobs?

For Inno4 jobs, the most frequently searched job titles are:

What job categories do people searching Inno4 jobs look for?

The top searched job categories for Inno4 jobs are:

What cities are hiring for Inno4 jobs?

Cities with the most Inno4 job openings:

What states have the most Inno4 jobs?

States with the most job openings for Inno4 jobs include:

Inno4 jobs near you
A map of the United States highlighting the number of Inno4 job openings by state according to ZipRecruiter. The image is accompanied by a detailed chart listing the number of Inno4 job openings in each state, with California having the most at 2 and Alaska the least at 0.

STAFF AUG - Services Technician - Columbus, OH

INNO4

Columbus, OH

$26 - $27/hr

Full-time

Posted yesterday

New

Job description


ServicePoint has a customer seeking a Services Technician for a 3-month 100% onsite position located in the Easton area of Columbus, OH. The position will be working 8AM-5PM Monday-Friday, and there is a possibility of extensions or permanent employment based on performance.
Operational Responsibilities:
  • Imaging of laptop and desktop devices
  • Perform break-fix repair as needed.
  • Ticket queue management - Technicians are expected to manage their ticket queue and coordinate work accordingly, and close tickets on a timely manner with proper notes.
  • Ticket notation - Technicians are expected to note their tickets utilizing the note template provided.
  • Ticket Assignment - IF a ticket needs re-assignment, technicians are to enter notes accordingly and/or reason for re-assignment.
  • Escalation - Technicians are to use escalation paths set by Insight and client.
  • Stockroom Repair - Technicians are responsible for the Stockroom Repair service level agreement (SLA). Repairs are completed once the machine is in full operational order and has a valid base image.
  • Asset Management - Technicians are responsible for following Asset Management protocols and deliverables. Failure to comply will result in client penalties and performance evaluations.
    • Updating Asset - Asset dispositions are to be updated the day the equipment is being processed.
    • Data Certification - Technicians will complete data certifications, and any discrepancies will be reviewed and will apply actions to mitigate discrepancies and the reason for such discrepancies.
    • Parts Ordering - Technicians are responsible for ordering parts and return of warranty parts accordingly. Failure to return parts on time will result in performance evaluation.
    • Disposal - Technicians are responsible for coordinating and providing accurate data of disposal items.
Competency:
  • Make routine technical decisions independently
  • Able to respond to effectively to client inquiries and complaints
  • Possess excellent verbal and written communication skills
  • Effective time management for assigned work and administrative responsibilities

Required Skills:
  • Minimum 3 years' experience
  • ServiceNow experience
  • Able to repair laptop and desktop units.
    • Including: batteries, screen repair, motherboards, etc.
  • Ability to work independently.
  • General PC troubleshooting skills.
  • Ability to lift 50 pounds without restrictions
  • Excellent communication and customer service skills required

This job description is only a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible responsibilities, tasks, and duties.
ServicePoint is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
ServicePoint is committed to providing accommodations to individuals with disabilities. If you require accommodations during the application or interview process, please communicate the specific accommodations needed as soon as possible so they can be provided for you.