Role: ServicePoint has a customer seeking a Services Technician for a 3-6 month 100% onsite position located in Chicago, IL. The position will be working 8AM-5PM Monday-Friday and there is a ...
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Role: ServicePoint has a customer seeking a Services Technician for a 3-6 month 100% onsite position located in Chicago, IL. The position will be working 8AM-5PM Monday-Friday and there is a ...
Inno4 information
What is inno4?
Inno4 is a technology consulting and solutions company that specializes in providing IT services such as network infrastructure, unified communications, security, and digital transformation for businesses. They help organizations design, implement, and manage advanced technology solutions tailored to their unique needs. Inno4 partners with leading technology vendors to deliver reliable and scalable systems, with a focus on improving operational efficiency and supporting digital growth.
What types of projects and innovation initiatives might an inno4 team member typically work on?
As an Inno4 team member, you can expect to be involved in a variety of innovation-driven projects that focus on developing and implementing new technologies, processes, or business models for clients. The work often involves collaborating closely with cross-functional teams, engaging in brainstorming sessions, and conducting research to identify emerging trends and opportunities. You may also assist in piloting solutions, gathering stakeholder feedback, and iterating on concepts to ensure successful project outcomes. This role requires adaptability, creativity, and strong communication skills to effectively contribute to a fast-paced, collaborative environment.
What are the key skills and qualifications needed to thrive as an innovation manager, and why are they important?
To thrive as an Innovation Manager, you need a strong background in business development, project management, and creative problem-solving, often supported by a degree in business, engineering, or a related field. Familiarity with innovation frameworks, design thinking tools, and project management software is commonly required. Exceptional communication, adaptability, and leadership skills help drive cross-functional collaboration and inspire teams. These competencies are crucial for successfully guiding organizations through change and fostering a culture of continuous improvement.
What is the difference between Inno4 vs Data Analyst?
| Aspect | Inno4 | Data Analyst |
|---|---|---|
| Required Credentials | Typically requires a degree in innovation, business, or related fields; certifications in project management or innovation methodologies are common | Requires a degree in statistics, mathematics, or related fields; certifications like CAP, Microsoft Excel, or SQL are often preferred |
| Work Environment | Innovative teams, project-based settings, often in tech or consulting firms | Office-based, data-driven environments, in finance, marketing, or tech companies |
| Employer & Industry Usage | Used by companies focusing on innovation, product development, or process improvement | Used across industries for data analysis, reporting, and decision support |
While both roles involve analytical skills, Inno4 focuses on innovation and process improvement, often in creative or strategic contexts. Data Analysts primarily handle data collection, analysis, and reporting. Understanding these differences helps in choosing the right career path or job search focus.
What are popular job titles related to Inno4 jobs in Chicago, IL?
For Inno4 jobs in Chicago, IL, the most frequently searched job titles are:
What job categories do people searching Inno4 jobs in Chicago, IL look for?
The top searched job categories for Inno4 jobs in Chicago, IL are:
What cities near Chicago, IL are hiring for Inno4 jobs?
Cities near Chicago, IL with the most Inno4 job openings:
Full-time
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Job description
Role: ServicePoint has a customer seeking a Services Technician for a 3-6 month 100% onsite position located in Chicago, IL. The position will be working 8AM-5PM Monday-Friday and there is a possibility of extensions or perm employment based on performance.
Operational Responsibilities:
- Imaging of laptop and desktop devices
- Perform break-fix repair as needed.
- Ticket queue managements - Technicians are expected to manage their ticket queue and coordinate work accordingly, and close tickets on a timely manner with proper notes.
- Ticket notation - Technicians are expected to note their tickets utilizing the note template provided.
- Ticket Assignment - IF a ticket needs re-assignment, technicians are to enter notes accordingly and/or reason for re-assignment.
- Escalation - Technicians are to use escalation paths set by Insight and client.
- Stockroom Repair - Technicians are responsible for the Stockroom Repair service level agreement (SLA). Repairs are completed once the machine is in full operational order and has a valid base image.
- Asset Management - Technicians are responsible for following Asset Management protocols and deliverables. Failure to comply will result in client penalties and performance evaluations.
- Updating Asset - Asset dispositions are to be updated the day the equipment is being processed.
- Data Certification - Technicians will complete data certifications, and any discrepancies will be reviewed and will apply actions to mitigate discrepancies and the reason for such discrepancies.
- Parts Ordering - Technicians are responsible for ordering parts and return of warranty parts accordingly. Failure to return parts on time will result in performance evaluation.
- Disposal - Technicians are responsible for coordinating and providing accurate data of disposal items.
- Make routine technical decisions independently
- Able to respond to effectively to client inquiries and complaints
- Possess excellent verbal and written communication skills
- Effective time management for assigned work and administrative responsibilities
Required Skills:
- Minimum 3 years' experience
- Service Now experience
- Able to repair laptop and desktop units.
- Including: batteries, screen repair, motherboards, etc.
- Ability to work independently.
- General PC troubleshooting skills.
- Ability to lift 50 pounds without restrictions
- Excellent communication and customer service skills required
- Able to train for a week in Columbus, Ohio.
ServicePoint is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. ServicePoint is committed to providing accommodations to individuals with disabilities. If you require accommodations during the application or interview process, please communicate the specific accommodations needed as soon as possible so they can be provided for you.
About INNO4
Sourced by ZipRecruiter
Industry
It services
Company size
51 - 200 Employees
Headquarters location
Boston, MA, US
Year founded
2010