ZipRecruiter

Log In

1

Guest Service Manager Jobs Near Me

Drury Hotels

Guest Service Supervisor

Columbus, OH · On-site

Under general supervision, assists management team with supervising the front desk / guest service positions of the hotel. Ensures Drury Hotels' policies and procedures are consistently communicated ...

Drury Hotels

Guest Service Supervisor

Columbus, OH · On-site

Under general supervision, assists management team with supervising the front desk / guest service positions of the hotel. Ensures Drury Hotels' policies and procedures are consistently communicated ...

cumberlandfarmsinc

Guest Service Leader

Hebron, OH

Guest Service Leaders are crucial to the success of our stores, creating stability with store ... This role supports the Store Manager and other team members in delivering an exceptional guest ...

Certified Oil

Guest Service Leader

Hebron, OH · On-site

$17.10 - $19.10/hr

Guest Service Leaders are crucial to the success of our stores, creating stability with store ... This role supports the Store Manager and other team members in delivering an exceptional guest ...

Holiday Inn Express

Guest Service Representative

New Albany, OH · On-site

$13 - $15.75/hr

Guest Service Representative The Holiday Inn Express & Suites is seeking a full-time Guest Service ... Manage room availability, create reservations, and answer phone calls. * Possess general knowledge ...

sonesta

Guest Service Representative

Columbus, OH · On-site

$12.50 - $15.50/hr

Guest Services Agent The Guest Services Agent (GSA) is responsible for consistently delivering ... for the Operations Manager. The GSA serves as the point person with regard to the Front Desk ...

Tharaldson Hospitality

Guest Service Agent

Columbus, OH · On-site

$14 - $17.75/hr

... Manager • Offers and properly handles requests for wake-up calls • Records pertinent guest ... service experience * Passionate about hospitality and creating an exceptional guest experience.

next page

Showing results 1-20

All JobsGuest Service Manager JobsGuest Service Manager Jobs Near Me

Guest Service Manager information

See salary details

$12

$21

$31

How much do guest service manager jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for guest service manager in the United States is $21.30, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $24.76 per hour, depending on experience, location, and employer.

What cities are hiring for Guest Service Manager jobs?

Cities with the most Guest Service Manager job openings:

What states have the most Guest Service Manager jobs?

States with the most job openings for Guest Service Manager jobs include:

What are the most commonly searched types of Guest Service jobs?

The most popular types of Guest Service jobs are:

Who are the top companies hiring for Guest Service Manager jobs?

The top 10 employers for Guest Service Manager jobs are:

Guest Service Manager jobs near you
A map of the United States highlighting the number of Guest Service Manager job openings by state according to ZipRecruiter. The image is accompanied by a detailed chart listing the number of Guest Service Manager job openings in each state, with California having the most at 2 and Alaska the least at 0.

Guest Service Supervisor

Drury Hotels Company, LLC

Columbus, OH • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 20 days ago

Drury Hotels rating

6.9

Company rating: 6.9 out of 10

Based on 96 frontline employees who took The Breakroom Quiz

34th of 108 rated hotels

Job description

Property Location:
Drury Inn & Suites - 8805 Orion Place , Columbus, Ohio 43240
You belong at Drury Hotels.
Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow.
WHAT YOU CAN EXPECT FROM US
So. Much. More.
Just as our guests deserve more, so do you deserve more. Be valued for what you do and who you are ... and well compensated for all you accomplish.
  • Incentives - Quarterly bonus opportunity of up to $3,200 annually (bonus is separate from base salary)
  • Work-life-balance - Flexible scheduling, paid time off, hotel discounts and free room nights
  • Career growth - Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this year
  • Health and well-being - Medical, dental, vision, prescription, life, disability and Team Member Assistance Program
  • Retirement - Company-matched 401(k)
  • Award-winning - Ranked among Newsweek's America's Greatest Workplaces 2025

BASIC FUNCTION & JOB DUTIES:
Under general supervision, assists management team with supervising the front desk / guest service positions of the hotel.
Ensures Drury Hotels' policies and procedures are consistently communicated and followed at all times. Always maintains a high standard of integrity, provides motivation and demonstrates positive leadership characteristics which inspire team members to exceed expectations through superior customer service standards. Assists with training guest service team members.
Ensures an exceptional guest experience by providing courteous, efficient, friendly service to all guests and potential guests in a professional manner. Responds promptly and efficiently to inquiries, requests and complaints with a +1 Service Attitude. Contributes to maintaining a positive work environment at all times for our diverse team and guests.
GENERAL KNOWLEDGE, SKILL AND ABILITY:
Requires ability to give and take written and oral direction. Requires the ability to communicate clearly in English to relate to guests and team members. Requires thorough knowledge of Drury Hotels' policies and procedures. Requires ability to train, motivate and inspire team members to perform at and above Company expectations. Requires thorough knowledge of marketing and sales programs. Performs duties of guest service agent, night audit or other positions as needed. Requires ability to handle money, make change and utilize office machines in normal day-to-day activities. Monitors hotel facilities and team member work habits to ensure a safe / secure environment for team members and guests; observes and corrects unsafe conditions. Requires ability to give attention to detail. May require some travel.
Rise. Shine. Work Happy.
Hiring Immediately!

What Drury Hotels employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Drury Hotels logo

About Drury Hotels

Sourced by ZipRecruiter

Drury Hotels is a prominent player in the hospitality industry, based in Saint Louis, MO, US. The company was established in 1973 by the Drury brothers — Lambert, Charles, and Robert. Notably, the founders came from a family that had long been engaged in the construction business, which allowed them to apply their knowledge to build superior quality hotels. Offering a range of services, the company operates a network of upper-midscale, full-service hotels under several brands, including Drury Inn and Suites, Drury Inn, Drury Plaza Hotel, and Pear Tree Inn. The company is renowned for its distinctive blend of friendly service, clean rooms, and stunning value.

Industry

Hospitality services

Company size

5,001 - 10,000 Employees

Headquarters location

Saint Louis, MO, US

Year founded

1973

View All Drury Hotels Jobs

Apply