Pontiac, IL · On-site
$55K - $65K/yr
Guest Service Manager Leadership Role at Wally's | Bonus Eligible | Full Benefits Wally's is seeking a confident and hospitality-driven Guest Service Manager to lead our front-end operations and ...
Quick apply
Pontiac, IL · On-site
$55K - $65K/yr
Guest Service Manager Leadership Role at Wally's | Bonus Eligible | Full Benefits Wally's is seeking a confident and hospitality-driven Guest Service Manager to lead our front-end operations and ...
Columbus, OH · On-site
Manages Guest Service issues professionally and with a guest centric mindset * Champion the Puttshack brand by ensuring a consistent and exceptional guest experience Compliance and Safety: * Maintain ...
Quick apply
Columbus, OH · On-site
Manages Guest Service issues professionally and with a guest centric mindset * Champion the Puttshack brand by ensuring a consistent and exceptional guest experience Compliance and Safety: * Maintain ...
The Puttshack experience is really all about having fun - and doing something fun - together ... Troubleshoot small issues on the course and escalate any problems to Management * Maintain a pace ...
The Puttshack experience is really all about having fun - and doing something fun - together ... Troubleshoot small issues on the course and escalate any problems to Management * Maintain a pace ...
The Puttshack experience is really all about having fun - and doing something fun - together ... Troubleshoot small issues on the course and escalate any problems to Management * Maintain a pace ...
Quick apply
The Puttshack experience is really all about having fun - and doing something fun - together ... Troubleshoot small issues on the course and escalate any problems to Management * Maintain a pace ...
The Puttshack experience is really all about having fun - and doing something fun - together ... Troubleshoot small issues on the course and escalate any problems to Management * Maintain a pace ...
The Puttshack experience is really all about having fun - and doing something fun - together ... Troubleshoot small issues on the course and escalate any problems to Management * Maintain a pace ...
The Puttshack experience is really all about having fun - and doing something fun - together ... Troubleshoot small issues on the course and escalate any problems to Management * Maintain a pace ...
The Puttshack experience is really all about having fun - and doing something fun - together ... Troubleshoot small issues on the course and escalate any problems to Management * Maintain a pace ...
Melbourne, FL · On-site
$20 - $24/hr
The Guest Service Manager is responsible for overseeing the daily operations of the hotel, ensuring high standards of service, and maintaining guest satisfaction and ensuring that service standards ...
Quick apply
Melbourne, FL · On-site
$20 - $24/hr
The Guest Service Manager is responsible for overseeing the daily operations of the hotel, ensuring high standards of service, and maintaining guest satisfaction and ensuring that service standards ...
The Puttshack experience is really all about having fun - and doing something fun - together ... Troubleshoot small issues on the course and escalate any problems to Management * Maintain a pace ...
The Puttshack experience is really all about having fun - and doing something fun - together ... Troubleshoot small issues on the course and escalate any problems to Management * Maintain a pace ...
The Puttshack experience is really all about having fun - and doing something fun - together ... Troubleshoot small issues on the course and escalate any problems to Management * Maintain a pace ...
The Puttshack experience is really all about having fun - and doing something fun - together ... Troubleshoot small issues on the course and escalate any problems to Management * Maintain a pace ...
The Puttshack experience is really all about having fun - and doing something fun - together ... Troubleshoot small issues on the course and escalate any problems to Management * Maintain a pace ...
The Puttshack experience is really all about having fun - and doing something fun - together ... Troubleshoot small issues on the course and escalate any problems to Management * Maintain a pace ...
The Puttshack experience is really all about having fun - and doing something fun - together ... Troubleshoot small issues on the course and escalate any problems to Management * Maintain a pace ...
The Puttshack experience is really all about having fun - and doing something fun - together ... Troubleshoot small issues on the course and escalate any problems to Management * Maintain a pace ...
Guest Service Manager Manage front desk operations according to brand/hotel and sustainability standards, ensuring a guest friendly atmosphere and effective supervision of associates. Potential ...
Guest Service Manager Manage front desk operations according to brand/hotel and sustainability standards, ensuring a guest friendly atmosphere and effective supervision of associates. Potential ...
Gatlinburg, TN · On-site
Description The Guest Services Manager is responsible for leading the Guest Services team and ensuring exceptional experience for every guest of Stony Brook Cabins. This position oversees the daily ...
Gatlinburg, TN · On-site
Description The Guest Services Manager is responsible for leading the Guest Services team and ensuring exceptional experience for every guest of Stony Brook Cabins. This position oversees the daily ...
The Puttshack experience is really all about having fun - and doing something fun - together ... Troubleshoot small issues on the course and escalate any problems to Management * Maintain a pace ...
Quick apply
The Puttshack experience is really all about having fun - and doing something fun - together ... Troubleshoot small issues on the course and escalate any problems to Management * Maintain a pace ...
The Puttshack experience is really all about having fun - and doing something fun - together ... Troubleshoot small issues on the course and escalate any problems to Management * Maintain a pace ...
The Puttshack experience is really all about having fun - and doing something fun - together ... Troubleshoot small issues on the course and escalate any problems to Management * Maintain a pace ...
The Puttshack experience is really all about having fun - and doing something fun - together ... Troubleshoot small issues on the course and escalate any problems to Management * Maintain a pace ...
Quick apply
The Puttshack experience is really all about having fun - and doing something fun - together ... Troubleshoot small issues on the course and escalate any problems to Management * Maintain a pace ...
Gatlinburg, TN · On-site
Description The Guest Services Manager is responsible for leading the Guest Services team and ensuring exceptional experience for every guest of Stony Brook Cabins. This position oversees the daily ...
Gatlinburg, TN · On-site
Description The Guest Services Manager is responsible for leading the Guest Services team and ensuring exceptional experience for every guest of Stony Brook Cabins. This position oversees the daily ...
The Puttshack experience is really all about having fun - and doing something fun - together ... Troubleshoot small issues on the course and escalate any problems to Management * Maintain a pace ...
Quick apply
The Puttshack experience is really all about having fun - and doing something fun - together ... Troubleshoot small issues on the course and escalate any problems to Management * Maintain a pace ...
The Puttshack experience is really all about having fun - and doing something fun - together ... Troubleshoot small issues on the course and escalate any problems to Management * Maintain a pace ...
Quick apply
The Puttshack experience is really all about having fun - and doing something fun - together ... Troubleshoot small issues on the course and escalate any problems to Management * Maintain a pace ...
The Puttshack experience is really all about having fun - and doing something fun - together ... Troubleshoot small issues on the course and escalate any problems to Management * Maintain a pace ...
Quick apply
The Puttshack experience is really all about having fun - and doing something fun - together ... Troubleshoot small issues on the course and escalate any problems to Management * Maintain a pace ...
Do workers at Puttshack get paid breaks?
Does Puttshack pay people when they’re sick?
Do people get paid time off at Puttshack?
How far ahead of time do people find out their work schedule?
Do workers at Puttshack worry about hours?
Do Puttshack workers get to choose the shifts they work?
How easy is it for Puttshack workers to change shifts?
How easy is it to get time off at Puttshack?
Do Puttshack managers change schedules at the last minute?
Do jobs at Puttshack spill into time workers aren’t paid for?
How easy is it to take sick days at Puttshack?
Do people at Puttshack feel treated with respect by their managers?
Is it stressful to work at Puttshack?
Do people at Puttshack enjoy their jobs?
Do people at Puttshack recommend working with their team?
Do people get enough training when they start at Puttshack?
Do people get support to advance at Puttshack?
Do people think Puttshack’s headquarters understands what’s happening where they work?
Do workers feel well informed about how Puttshack is doing?
$55K - $65K/yr
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 2 days ago
Leadership Role at Wally’s | Bonus Eligible | Full Benefits
Wally’s is seeking a confident and hospitality-driven Guest Service Manager to lead our front-end operations and Guest Service Team. This role is responsible for setting the tone for the guest experience, developing strong service leaders, and ensuring daily execution aligns with Wally’s brand standards.
The Guest Service Manager plays a critical role in building a culture where guests feel welcomed, team members feel supported, and operations run smoothly. If you are energized by leading people, resolving challenges in real time, and driving service excellence in a high-volume environment, this is an opportunity to grow your leadership career with Wally’s.
Compensation & Benefits at Wally’sQuarterly performance bonus opportunity
401(k) with 5% company match
Company-paid medical option
Dental & Vision coverage
Company-paid Life Insurance
PTO
Short-Term & Long-Term Disability
AD&D coverage
Health Savings Account (HSA)
Flexible Spending Account (FSA)
Guest Service leadership at Wally’s is about presence, accountability, and energy. You will oversee Guest Service Leads and cashiers while ensuring every guest interaction reflects professionalism and “Aggressive Hospitality.”
You will guide scheduling, training, performance conversations, and service standards while supporting cash handling accuracy and operational compliance. This role leads escalated guest situations using Wally’s BLAST service approach and works closely with Store Leadership and Loss Prevention to protect the guest experience.
Strong Guest Service Managers anticipate issues before they escalate, coach in the moment, and maintain a positive, high-accountability culture. You will collaborate across departments to ensure seamless operations during peak business periods and help develop the next generation of service leaders.
What We’re Looking ForWe are seeking a leader with retail or food service management experience who is comfortable supervising larger teams in a fast-paced environment.
The ideal candidate demonstrates strong communication skills, confident decision-making, and the ability to balance guest satisfaction with operational discipline. Prior experience with scheduling, training, and performance management is strongly preferred.
This position requires flexibility, including availability for nights, weekends, and holidays.
Physical RequirementsExtended periods of standing and walking (8–12 hours)
Ability to lift and move up to 25 pounds
Ability to perform essential job functions with or without reasonable accommodation
The Guest Service Team defines the first and last impression of the store. Strong leadership in this role directly impacts guest loyalty, team morale, and overall store performance.
If you are ready to lead from the front, build a culture of service excellence, and contribute to Wally’s continued growth, we encourage you to apply.
