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Guest Service Manager Jobs in Colorado (NOW HIRING)

Pizza Ranch

Guest Service Manager

Colorado Springs, CO · On-site

$19 - $22/hr

Our Guest Service Manager Position has been filled... BUT, now we are looking for several FOH Floaters who will learn a specific job role in Pueblo for a few shifts before crew training starts. These ...

OCI Hospitality

Guest Services Manager

Aurora, CO · On-site

Job Summary The Guest Services Manager oversees guest services operations and team members. The ... Demonstrates and provides exceptional guest service to all hotel guests * Maintains personal ...

Sushi Den

Guest Service Experience Manager

Denver, CO · On-site

$65K - $70K/yr

Manage guest flow and seating using the reservation system to minimize wait times. 3. Staff Training & Development * Train new hires on service standards, menu knowledge, and guest engagement.

Sushi Den

Guest Service Experience Manager

Denver, CO · On-site

$65K - $70K/yr

Manage guest flow and seating using the reservation system to minimize wait times. 3. Staff Training & Development * Train new hires on service standards, menu knowledge, and guest engagement.

HHM Hotels

Guest Service Supervisor

Lone Tree, CO · On-site

$21 - $23/hr

Guest Service Supervisor Supervise front desk staff ensuring brand/hotel guest and sustainability ... Potential Career Path Front Desk Manager - Assistant General Manager or Sales Manager - General ...

Hersha Hospitality Management

Guest Service Agent

Denver, CO · On-site

$15.50 - $19.50/hr

Opportunity: Guest Service Agent Greet, register and service guests in a friendly and courteous ... Your Growth Path Front Desk Supervisor or Sales Coordinator - Front Office Manager or Sales Manager ...

Hersha Hospitality Management LP

Guest Service Agent

Denver, CO · On-site

$15.25 - $19.25/hr

Opportunity: Guest Service Agent Greet, register and service guests in a friendly and courteous ... Your Growth Path Front Desk Supervisor or Sales Coordinator - Front Office Manager or Sales Manager ...

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Guest Service Manager information

See Colorado salary details

$12

$22

$33

How much do guest service manager jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for guest service manager in Colorado is $22.40, according to ZipRecruiter salary data. Most workers in this role earn between $18.22 and $26.06 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a guest service manager?

To thrive as a Guest Service Manager, you need expertise in hospitality management, customer service, and conflict resolution, often supported by a degree in hospitality or related experience. Familiarity with property management systems, reservation software, and point-of-sale tools is typically required. Outstanding interpersonal skills, leadership, and the ability to remain calm under pressure make someone stand out in this role. These skills ensure exceptional guest experiences, efficient operations, and the effective handling of guest concerns in a hospitality environment.

How does a guest service manager typically handle guest complaints and ensure high satisfaction levels?

A Guest Service Manager is often the primary point of contact for resolving guest concerns and complaints. This involves actively listening to guests, quickly assessing the situation, and implementing effective solutions while maintaining a calm and professional demeanor. Successful managers also follow up to ensure the issue was resolved to the guest’s satisfaction, and they may coordinate with other departments—such as housekeeping or maintenance—to address root causes. Consistently delivering excellent service helps build strong guest relationships and upholds the establishment’s reputation.

What does a guest service manager do?

A Guest Service Manager oversees the customer service operations in hospitality settings such as hotels, resorts, or event venues. Their primary responsibilities include ensuring guests have a positive experience, handling complaints or special requests, supervising front desk staff, and coordinating with other departments to maintain high service standards. They also manage reservations, monitor guest feedback, and implement strategies to improve overall satisfaction. Strong communication, problem-solving, and leadership skills are essential for success in this role.

What is the difference between Guest Service Manager vs Front Desk Supervisor?

AspectGuest Service ManagerFront Desk Supervisor
ResponsibilitiesOversees guest experience, manages staff, handles complaints, and ensures service qualitySupervises front desk staff, manages check-in/out, and handles guest inquiries
CredentialsCustomer service experience, hospitality knowledge, leadership skillsCustomer service skills, hospitality experience, often some supervisory training
Work EnvironmentHotel lobby, management office, guest areasFront desk, reception area, hotel lobby
Industry UsageCommonly used in hotels, resorts, and hospitality establishmentsCommonly used in hotels, motels, and hospitality settings

The Guest Service Manager focuses on overall guest satisfaction and team leadership, while the Front Desk Supervisor manages daily front desk operations and guest interactions. Both roles require customer service skills and hospitality knowledge, but the Guest Service Manager has broader responsibilities including staff management and service quality oversight.

What are the most commonly searched types of Guest Service jobs in Colorado? The most popular types of Guest Service jobs in Colorado are:
What cities in Colorado are hiring for Guest Service Manager jobs? Cities in Colorado with the most Guest Service Manager job openings:
Guest Service Manager jobs near you
Infographic showing various Guest Service Manager job openings in Colorado as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $46,590 per year, or $22.4 per hour.

Guest Service Manager

Isaiah 54:10 Pizza Ranch LLC

Colorado Springs, CO • On-site

$19 - $22/hr

Full-time

Re-posted 26 days ago

Job description

Our Guest Service Manager Position has been filled... BUT, now we are looking for several FOH Floaters who will learn a specific job role in Pueblo for a few shifts before crew training starts.  These positions pay $16-$19 per hour depending on experience.  If you are interested in these positions please apply to the Shift Manager Position.


Who We Are

Pizza Ranch Inc., started as a single location in Hull, Iowa in 1981. Pizza Ranch is a fast-casual restaurant that specializes in signature pizzas & The Country's Best Chicken, fresh salads, desserts, and convenient delivery and take-out options. In 2006, we leveled up the experience by introducing FunZone Arcades-in-restaurant entertainment featuring the latest games and prize redemption. Since then, we've been on a rapid expansion path with more than 220 locations across 15 states, and many of them now feature FunZone Arcades.

Our Vision is "To glorify God by positively impacting the world" and our Mission is "To give every guest a legendary experience". At Pizza Ranch, we believe that we have a unique opportunity to establish every Pizza Ranch as a business ministry opportunity where our guests receive a legendary experience through focused hospitality with legendary food and family fun; and where we take a positive leadership position in the communities we serve. We are proud of our Vision and Mission, and it is woven into all aspects of our organization.

Pizza Ranch is committed to making a positive impact no matter how big or small so that each person leaves a little better off, because of the genuine care and concern we give to our guests, team members and communities. If this sounds like an environment where you would like to work, we are always looking for enthusiastic, guest-oriented people who love to be of service to others.

Responsibilities:

At Pizza Ranch, we view our management team as a vital part of making our business so successful. As a Guest Services Manager, you will be challenged to lead a team to give every guest a legendary experience. You will be expected to assist the management team in leading daily operations and set an example for the team by following the Pizza Ranch Way. Most importantly, you will have the opportunity to provide genuine care for all our staff and guests and to create a legendary impact on those you encounter.

Key Accountabilities:

  • Maintain high-quality guest service standards
  • Assist with the training and development of new and existing front of house team members
  • Provide Legendary guest service and lead staff to do the same
  • Build Community Engagement by partnering with other organizations and businesses
  • Respond to guest complaints quickly and resolve them effectively
  • Reports to the General Manager

Qualifications, Skills, and/or Competencies:

  • High school diploma or GED
  • Restaurant or customer service experience required
  • Restaurant management preferred
  • Passion for guest service
  • Passion for leading and developing people
  • Strong multi-tasking skills and the ability to prioritize multiple situations
  • Effective communicator and listener with good oral and written communication skills
  • Proficient in basic computer skills
  • Ability to be mobile and/or on your feet for extended periods of time during the entire shift

Pay Range:  $19.00 - $22.00 / hour

You are applying for work with a franchisee of Pizza Ranch, not Pizza Ranch Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.

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