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Escalation Associate Jobs Near Me

Lifepoint Health

Safety Associate

Dublin, OH

As a Safety Associate joining our team, you're embracing a vital mission dedicated to making ... De-escalation certification is required within 30 days of employment and prior to any patient ...

Lifepoint Health

Safety Associate

Dublin, OH · On-site

... escalation utilizing least restrictive interventions in accordance with policy and training ... Associate's degree preferred. • Two years of experience in a psychiatric or mental health setting ...

Sanoh America, Inc

Maintenance Associate

Mount Vernon, OH · On-site

$13.25 - $18.25/hr

... Escalation Procedures REQUIRED EDUCATION and/or EXPERIENCE (These are the traditional minimum, or required, bona-fide occupational qualifications and other requirements of most people in this job ...

PacSun

Sales Associate

Columbus, OH · On-site

$13.25 - $17.75/hr

... escalated issues * Completes all assigned tasks in a timely and efficient manner * Executes all ... Generous associate discount of 30-50% off merchandise online and in-stores * Immediate 100% vested ...

Nationwide

AVP, Associate Relations

Columbus, OH · On-site

$38K - $48K/yr

Serve as the primary escalation point for the AR consulting team, owning and resolving complex or ... Must have strong associate relations background and experience interacting with executive-level ...

PacSun

Seasonal Sales Associate

Columbus, OH · On-site

$12.75 - $15/hr

... escalated issues * Completes all assigned tasks in a timely and efficient manner * Executes all ... Generous associate discount of 30-50% off merchandise online and in-stores * Immediate 100% vested ...

Curaleaf

Lead Store Associate

New Albany, OH · On-site

$17.50 - $19.25/hr

Lead Store Associate Type of Work: Full-Time Shift Availability: The candidate must have open ... Strong de-escalation skills and the ability to redirect upset customers to result in a positive ...

Curaleaf

Lead Store Associate

Westerville, OH · On-site

$17.50 - $19.25/hr

Lead Store Associate Type of Work: Full-Time Shift Availability: The candidate must have open ... Strong de-escalation skills and the ability to redirect upset customers to result in a positive ...

Curaleaf

Lead Store Associate

Westerville, OH · On-site

$17.50 - $19.25/hr

Lead Store Associate Type of Work: Full-Time Shift Availability: The candidate must have open ... Strong de-escalation skills and the ability to redirect upset customers to result in a positive ...

PacSun

Seasonal Sales Associate - Polaris

Columbus, OH · On-site

$12.75 - $15/hr

... escalated issues * Completes all assigned tasks in a timely and efficient manner * Executes all ... The associate must frequently sit/stand for long periods of time and climb ladders as needed.

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As of Aug 21, 2026, the average hourly pay for escalation associate in the United States is $19.01, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $20.19 per hour, depending on experience, location, and employer.

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Escalation Associate jobs near you
A map of the United States highlighting the number of Escalation Associate job openings by state according to ZipRecruiter. The image is accompanied by a detailed chart listing the number of Escalation Associate job openings in each state, with California having the most at 2 and Hawaii the least at 0.

Associate Director of Clinical Services and Escalation

The Village Network

Columbus, OH • On-site

$71K - $76K/yr

Full-time

PTO

Re-posted 8 days ago

Job description

Who We Are:
Since 1946, we've been providing compassionate treatment to support the behavioral, physical and emotional health of children and families, where the needs of each child are individually assessed and dynamic treatment plans are specifically designed to properly transition them from disruptive to permanent, stable environments. Our services include community-based services, residential treatment, and treatment foster care programs throughout our locations in central and northeast Ohio and West Virginia.
Why Work at The Village Network:
  • The Village Network prides itself on a Culture of Care: Come be a part of the mission and a member of a team that has a passion for what they do and the people they serve.
  • Excellent safety record and training program. The Village Network utilizes Collaborative Problem Solving along with The Neurosequential Model of Therapeutics to addresses the individual needs of youth and their families.
  • Tuition and Licensure reimbursement offered for employees looking to advance their knowledge and skills. Get help earning an advanced degree or get the Supervised Hours necessary to earn your independent licensure.
  • Great benefits, competitive salaries, and 272 hours (34 DAYS!) of PTO offered in the first year in addition to 6 paid holidays for fulltime employees with potential for PTO buy back for unused time.
  • 12-year history of providing annual bonuses, as well as offering PTO Buybacks.
  • Advancement Opportunities: The village network is a growing organization and we aim to promote from within.

Job Title: Associate Director of Clinical Services and Escalation
Reports To: OhioRISE Clinical Director
Direct Reports: OhioRISE Supervisors
FLSA: Exempt
Summary:
Utilizing high fidelity wraparound services, OhioRISE child and family teams provide moderate and intensive care coordination for Ohio's most behaviorally complex children. This position oversees the delivery of clinical support that is provided to care coordinators who facilitate the planning of complex clinical services for TVN and its subdelegates.
Trauma-Informed Workplace Note:
The Village Network wants to be a great place to work, and we are committed to being a trauma-informed and responsive workplace, believing the practices that help people heal and thrive in our services should also guide how we treat and interact with each other.
As an employee of TVN, you will endeavor to learn and practice:
  • Making physical and psychological safety a priority
  • Being open and honest, especially when things are hard, without fear of retribution
  • Supporting each other
  • Ensuring clarity of responsibilities and accountability of self and others
  • Working together collaboratively
  • Actively listening and creating space for giving or receiving feedback, recognizing it may or may not be applied
  • Treating people with dignity and respect

Essential Tasks, Duties, and Responsibilities:
  • Provide in person clinical and direct supervision for up to 6 OhioRISE Care Coordination Teams;
  • Facilitates the process for clinical management and escalation for members who demonstrate high acuity needs; This includes but is not limited to identifying complex members with emergent needs, serving as a consultant for child and family teams to explore and expand options for supporting members with high needs in the community, and determining timing for escalating supports to Aetna/ODM
  • Conduct internal reviews and ensure care/safety plans are in place to support members with complex needs; Assure clear action plans are created to support Youth with High Acuity Needs; Work directly with supervisor and care coordinator to support updates and to create back up plans when treatment options are not immediately available; Oversee transition and discharge planning
  • Represent leadership for the TVN CME in various meetings including but not limited to: in person child and family team meetings, in person clinical escalation meetings, in person PRTF Collaboration meetings, Inpatient Clinical Reviews, MSY Operational Meetings, community stakeholder meetings, etc.
  • Monitoring: Collect, analyze and report data related to Youth with High Acuity in alignment with contractual requirements for monthly metrics. Assure documentation standards are met in alignment with program requirements;
  • Facilitate in person weekly meetings with OhioRISE supervisors for training, consultation, and feedback; Provide in person direct supervision for unit supervisors;
  • Other duties as assigned

Knowledge, Skills, and Abilities:
  • LSW or PC licensure required; Independent licensure preferred
  • Must complete the high-fidelity wraparound training program provided by the Center of Excellence, an entity recognized by ODM.
  • A minimum of 2 years of supervisory experience in the OhioRISE Program or at minimum of 5 years clinical supervisory experience in a related field.
  • Be culturally competent or responsive with training and experience necessary to manage complex cases.
  • Ability to use a computer; proficiency in Word and Electronic Health Record (EHR).
  • Valid Ohio Driver's License and maintains a driving record that allows that individual to be insurable with the insurance company providing The Village Network with vehicle insurance.
  • Willingness to travel for various reasons, mainly during the day but occasionally overnight. Ability to visit clients' homes (may or may not be handicapped accessible).
  • Must work in office and community locations
  • Excellent verbal and written communication skills; strong teamwork and organization/time management skills.
  • Maintain a HIPPA compliant office space

Physical Demands:
  • Occasionally move about inside the office to access file cabinets, office machinery, etc.
  • Constantly operates a computer and other office productivity machinery, such as a copy machine, computer printer, etc.
  • Ability to effectively communicate (orally and written) with all levels of personnel, internal and external to the company
  • Ability to handle bending, stooping, lifting, pushing, reaching, and walking for periods of time.
  • Must be able to lift 20 pounds independently

Check out our website to learn more about The Village Network https://thevillagenetwork.org/ and visit the Careers page to explore additional opportunities and take a look at our benefits brochure.

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