ZipRecruiter

Log In

1

Auto Service Advisor Jobs in Columbus, OH (NOW HIRING)

Byers Toyota

Service Advsior

Delaware, OH

Byers Toyota Service Advisor At Byers Toyota, we strive to make every customer a customer for life. As a family owned and operated business since 1897, we know happy employees make happy customers ...

Byers Toyota

Service Advsior

Delaware, OH

Byers Toyota Service Advisor At Byers Toyota, we strive to make every customer a customer for life. As a family owned and operated business since 1897, we know happy employees make happy customers ...

Byers Toyota

Service Advsior

Delaware, OH

Byers Toyota Service Advisor At Byers Toyota, we strive to make every customer a customer for life. As a family owned and operated business since 1897, we know happy employees make happy customers ...

Byers Toyota

Service Advsior

Delaware, OH · On-site

Byers Toyota Service Advisor At Byers Toyota, we strive to make every customer a customer for life. As a family owned and operated business since 1897, we know happy employees make happy customers ...

RCD RV

Service Advisor

Heath, OH · On-site

Our Service Advisor team is expanding its front lines and we're looking for energetic and competitive individuals to join our efforts in providing the very best in customer service in the RV industry!

Buckeye Toyota

SERVICE ADVISOR

Lancaster, OH · On-site

As a Service Advisor, you will own our customer's experience in the service lane. You are the first point of contact with our customers and will be well-versed in product offerings, inventory needs ...

Camping World Holdings

Service Advisor

Sunbury, OH · On-site

$50K - $75K/yr

As a Service Advisor you will primarily be responsible for initiating and processing requests for repair services and providing administrative support to the Service Department as well as keep ...

Camping World

Service Advisor

Sunbury, OH

$50K - $75K/yr

As a Service Advisor you will primarily be responsible for initiating and processing requests for repair services and providing administrative support to the Service Department as well as keep ...

Camping World Holdings, Inc.

Service Advisor

Sunbury, OH · On-site

$50K - $75K/yr

As a Service Advisor you will primarily be responsible for initiating and processing requests for repair services and providing administrative support to the Service Department as well as keep ...

Valley Truck Centers

Service Advisor

Columbus, OH

Job Purpose: - The Service Advisor acts as the primary point of contact between the automotive service department and the customer. This role is responsible for ensuring customer satisfaction by ...

Feldman Automotive Group

Service Advisor

Columbus, OH · On-site

Job Type Full-time Description At Feldman Automotive & Mark Wahlberg Automotive, we are seeking a proactive, customer-oriented Service Advisor to join our team. Our rapid growth and fast-paced ...

next page

Showing results 1-20

People also search for

All JobsAuto Service Advisor JobsAuto Service Advisor Jobs in Columbus, OH

Auto Service Advisor information

See Columbus, OH salary details

$11

$25

$43

How much do auto service advisor jobs pay per hour?

As of May 28, 2026, the average hourly pay for auto service advisor in Columbus, OH is $25.05, according to ZipRecruiter salary data. Most workers in this role earn between $17.88 and $28.80 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Auto Service Advisor, and why are they important?

To thrive as an Auto Service Advisor, you need strong automotive knowledge, customer service skills, and typically a high school diploma or equivalent, with some employers preferring postsecondary training or ASE certification. Familiarity with dealership management systems (DMS), repair order software, and manufacturer diagnostic tools is essential. Excellent communication, active listening, and problem-solving abilities help build trust and effectively mediate between technicians and customers. These skills are crucial for ensuring customer satisfaction, accurate service recommendations, and efficient workflow in a busy automotive service environment.

What are some common challenges faced by Auto Service Advisors, and how can they be managed effectively?

Auto Service Advisors often juggle high customer expectations, tight schedules, and coordination between technicians and customers. Managing unexpected delays, clearly communicating repair needs and costs, and handling dissatisfied clients are typical challenges. To succeed, advisors benefit from strong organizational skills, proactive communication, and a customer-focused approach. Building trust with both customers and the service team helps smooth out daily operations and fosters a positive work environment.

What are Auto Service Advisors?

Auto Service Advisors act as the main point of contact between customers and automotive service technicians at car dealerships or repair shops. They assess customer vehicle issues, recommend necessary services or repairs, and provide cost estimates. Service Advisors also communicate with the repair team to ensure work is completed correctly and on time, and they often help with scheduling and customer follow-up. Their goal is to ensure customer satisfaction while maximizing efficiency in the service department.

What does an auto service advisor do?

An auto service advisor acts as a liaison between customers and the auto repair shop, explaining repair needs, estimating costs, and scheduling services. They assess vehicle issues, communicate with technicians, and ensure customer satisfaction, often using diagnostic tools and maintaining detailed service records.

What is the difference between Auto Service Advisor vs Auto Technician?

AspectAuto Service AdvisorAuto Technician
CredentialsCustomer service skills, sometimes certifications in automotive or salesASE certifications, technical training
Work EnvironmentCustomer-facing, office and service bayGarage, repair shop, service bay
Employer & Industry UsageAuto repair shops, dealerships, service centersAuto repair shops, dealerships, service centers
Primary FocusCustomer communication, service sales, schedulingDiagnosing, repairing, maintaining vehicles

Auto Service Advisors focus on customer communication, explaining repairs, and selling services, while Auto Technicians perform the actual vehicle repairs and maintenance. Both roles are essential in auto service environments and often work closely together to ensure customer satisfaction and vehicle performance.

What are popular job titles related to Auto Service Advisor jobs in Columbus, OH? For Auto Service Advisor jobs in Columbus, OH, the most frequently searched job titles are:
What job categories do people searching Auto Service Advisor jobs in Columbus, OH look for? The top searched job categories for Auto Service Advisor jobs in Columbus, OH are:
What cities near Columbus, OH are hiring for Auto Service Advisor jobs? Cities near Columbus, OH with the most Auto Service Advisor job openings:
Auto Service Advisor jobs near you
Infographic showing various Auto Service Advisor job openings in Columbus, OH as of May 2026, with employment types broken down into 3% As Needed, 65% Full Time, 16% Part Time, 3% Temporary, and 13% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $52,102 per year, or $25 per hour.
Service Advsior

Service Advsior

Byers Toyota

Delaware, OH

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 29 days ago

Job description

Byers Toyota Service Advisor

At Byers Toyota, we strive to make every customer a customer for life. As a family owned and operated business since 1897, we know happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Byers Automotive is absolutely critical to its success. Our promise is to keep delivering the same award winning service and value that our community has come to expect from our dealership through the years.  

Benefits

  • Multiple Medical plans, Dental & Vision
  • Flexible Spending Accounts
  • Short & Long Term Disability 
  • Life Insurance 
  • 401K/Roth Plan + Company Match 
  • PTO
  • Paid Holidays
  • Growth opportunities
  • Paid Training
  • Employee vehicle purchase plans
  • Family owned and operated
  • Long term job security
  • Health and wellness
  • Flexible Work Schedule
  • Discounts on products and services

Byers is an Equal Opportunity Employer conducting business in a drug free work environment.

Responsibilities

  • Oversee flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service.

  • Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.

  • Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled

  • Ensures that the daily inventory of technicians' time is consistently sold to service customers.

  • Distribute work between technicians efficiently

Qualifications

  • Service Advisor experience a plus but not recommended

  • Organized and friendly personality

  • Demonstrated ability to manage others

  • Time management skills

  • Fantastic communication skills with your customers

  • Professional, well-groomed personal appearance.

  • Clean driving record

  • Willing to submit to a pre-employment background check & drug screen

Apply