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Dealership Service Advisor Jobs in Columbus, OH (NOW HIRING)

Toyota Direct

Service Advisor

Columbus, OH · On-site

In the role of Service Advisor , you will always strive to make our customers feel valued and heard ... Previous automotive service department or dealership experience highly preferred * Strong listening ...

Performance CJDR Delaware

Service Advisor

Delaware, OH · On-site

Description: In the role of Service Advisor , you will always strive to make our customers feel ... Previous automotive service department or dealership experience highly preferred * Strong listening ...

Honda Marysville

Service Advisor

Marysville, OH · On-site

In the role of Service Advisor , you will always strive to make our customers feel valued and heard ... Previous automotive service department or dealership experience highly preferred * Strong listening ...

Honda Motorsports

Service Advisor

Marysville, OH · On-site

Description: In the role of Service Advisor , you will always strive to make our customers feel ... Previous automotive service department or dealership experience highly preferred * Strong listening ...

Drive Direct

Service Advisor

Columbus, OH · On-site

Description: In the role of Service Advisor , you will always strive to make our customers feel ... Previous automotive service department or dealership experience highly preferred * Strong listening ...

Honda Marysville

Service Advisor

Marysville, OH · On-site

Description: In the role of Service Advisor , you will always strive to make our customers feel ... Previous automotive service department or dealership experience highly preferred * Strong listening ...

Auto Direct LLC

Service Advisor

Columbus, OH · On-site

Description In the role of Service Advisor , you will always strive to make our customers feel ... Previous automotive service department or dealership experience highly preferred * Strong listening ...

Toyota Direct

Service Advisor

Columbus, OH · On-site

Description: In the role of Service Advisor , you will always strive to make our customers feel ... Previous automotive service department or dealership experience highly preferred * Strong listening ...

HMAR Automotive LLC

Service Advisor

Marysville, OH

Description In the role of Service Advisor , you will always strive to make our customers feel ... Previous automotive service department or dealership experience highly preferred * Strong listening ...

Buckeye Toyota

SERVICE ADVISOR

Lancaster, OH · On-site

Our Ohio dealerships have been proudly serving the Lancaster & Columbus areas for many years. Our ... As a Service Advisor, you will own our customer's experience in the service lane. You are the first ...

Byers Toyota

Service Advsior

Delaware, OH

... dealership through the years. Benefits * Multiple Medical plans, Dental & Vision * Flexible ... Service Advisor experience a plus but not recommended * Organized and friendly personality

Byers Toyota

Service Advsior

Delaware, OH

... dealership through the years. Benefits * Multiple Medical plans, Dental & Vision * Flexible ... Service Advisor experience a plus but not recommended * Organized and friendly personality

Byers Toyota

Service Advsior

Delaware, OH

... dealership through the years. Benefits * Multiple Medical plans, Dental & Vision * Flexible ... Service Advisor experience a plus but not recommended * Organized and friendly personality

Byers Auto

Service Advsior

Delaware, OH

... dealership through the years. Byers is an Equal Opportunity Employer conducting business in a drug ... Service Advisor experience a plus but not recommended * Organized and friendly personality

Byers Toyota

Service Advsior

Delaware, OH · On-site

... dealership through the years. Benefits * Multiple Medical plans, Dental & Vision * Flexible ... Service Advisor experience a plus but not recommended * Organized and friendly personality

Ricart Automotive

Service Advisor

Groveport, OH · On-site

Join a Team That Drives Excellence Ricart Automotive, a family-owned dealership since 1953, is looking for a customer-focused Service Advisor to join our team. If you enjoy working in a fast-paced ...

Ricart Automotive

Service Advisor

Groveport, OH · On-site

$60K - $110K/yr

Join a Team That Drives Excellence Ricart Automotive, a family-owned dealership since 1953, is looking for a customer-focused Service Advisor to join our team. If you enjoy working in a fast-paced ...

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Dealership Service Advisor information

See Columbus, OH salary details

$11

$25

$43

How much do dealership service advisor jobs pay per hour?

As of May 28, 2026, the average hourly pay for dealership service advisor in Columbus, OH is $25.05, according to ZipRecruiter salary data. Most workers in this role earn between $17.88 and $28.80 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Dealership Service Advisor, and why are they important?

To thrive as a Dealership Service Advisor, you need a solid understanding of automotive systems, customer service expertise, and typically a high school diploma or equivalent, though additional technical training is beneficial. Familiarity with dealership management systems (DMS), repair order software, and scheduling tools is often required. Strong interpersonal communication, problem-solving, and organizational skills help build customer trust and efficiently manage service workflows. These competencies ensure accurate service recommendations, customer satisfaction, and smooth operations in a fast-paced automotive environment.

What are some common challenges faced by Dealership Service Advisors, and how can they be overcome?

Dealership Service Advisors often face challenges such as managing high customer expectations, coordinating between technicians and customers, and handling a fast-paced work environment. Clear communication, strong organizational skills, and staying updated on repair processes help advisors provide excellent customer service while maintaining workflow efficiency. Building rapport with customers and collaborating closely with the service team are essential for resolving issues quickly and ensuring customer satisfaction.

What are Dealership Service Advisors?

Dealership Service Advisors are professionals who act as the main point of contact between customers and the service department at an automotive dealership. They help customers understand their vehicle's maintenance and repair needs, schedule service appointments, and relay information between customers and technicians. Service Advisors also prepare cost estimates, explain recommended services, and ensure customers have a positive experience throughout the process. Their role requires excellent communication, technical knowledge, and customer service skills.

Can you make a lot of money as a Service Advisor?

Dealership Service Advisors can earn a substantial income, often combining a base salary with commissions or bonuses based on sales and service performance. Experienced advisors with strong customer service skills and product knowledge can increase their earning potential significantly, especially in high-volume dealerships or those with incentive programs.

What is the difference between Dealership Service Advisor vs Automotive Service Writer?

AspectDealership Service AdvisorAutomotive Service Writer
CredentialsHigh school diploma; certifications like ASE often preferredHigh school diploma; certifications like ASE often preferred
Work EnvironmentDealership service department, interacting directly with customers and techniciansDealership service department, focusing on customer communication and documentation
Employer & IndustryAutomotive dealerships, service centersAutomotive dealerships, service centers
Common Search & ComparisonYesYes

Both Dealership Service Advisors and Automotive Service Writers work in dealership service departments, requiring similar credentials and working closely with customers and technicians. The main difference lies in terminology; 'Service Advisor' is more common in North America, while 'Service Writer' may be used interchangeably. Both roles focus on communicating vehicle issues, estimating repairs, and ensuring customer satisfaction.

What are popular job titles related to Dealership Service Advisor jobs in Columbus, OH? For Dealership Service Advisor jobs in Columbus, OH, the most frequently searched job titles are:
What job categories do people searching Dealership Service Advisor jobs in Columbus, OH look for? The top searched job categories for Dealership Service Advisor jobs in Columbus, OH are:
What cities near Columbus, OH are hiring for Dealership Service Advisor jobs? Cities near Columbus, OH with the most Dealership Service Advisor job openings:
Dealership Service Advisor jobs near you
Infographic showing various Dealership Service Advisor job openings in Columbus, OH as of May 2026, with employment types broken down into 4% As Needed, 71% Full Time, 17% Part Time, 4% Temporary, and 4% Contract. Highlights an 77% Physical, 21% Hybrid, and 2% Remote job distribution, with an average salary of $52,102 per year, or $25 per hour.

Service Advisor

Performance Chrysler Jeep Dodge Ram

Columbus, OH • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted yesterday

Job description

Description:

In the role of Service Advisor, you will always strive to make our customers feel valued and heard. You will take pride in being the point person for resolving customers’ complaints and concerns. Because you have an innate ability to efficiently manage multiple projects while regularly completing tasks on time, you will excel in this role. You will have real career growth opportunities, and work with great people and feel valued. Performance is currently looking for talented, service-centric people like you to apply for our Service Advisor role.


Why you’ll love working with us:

  • Associate recognition occurs daily through In-Store programs along with our monthly “Feed the Machine” incentive program. This along with TOP Performer opportunities in our Drive for Success programs provide a financial benefit as well as a personal enjoyment for the associates and their families.

Employee Benefits Package:

  • TOP Level Compensation
  • HSA / FSA Health Plan
  • Dental / Vision Plan
  • Short / Long Term Disability
  • Life Insurance
  • Company Match Retirement
  • Paid Time Off
  • Employee Purchase program
The Performance ImpactExceptional · Team · Passion · CommunityRemember...a smile changes the delivery of everything. If you’re ready for a new and exciting career, take the first step and reach out to us today!Requirements:

What you’ll do as the Service Advisor:

  • Proactively greet all customers promptly with a professional and friendly attitude
  • Establish and maintain strong customer relationships that encourage repeat and referral business
  • Document and deliver fair, competitive, and transparent price quotes with the customer and dealership’s best interests in mind
  • Listen to customers to determine their primary concern and review additional maintenance needs
  • Provide all customers a full explanation of the action plan with a market price analysis of area competition to justify Performance price

What you’ll need to be our Service Advisor:

  • Casual, uninhibited, and persuasive extrovert with a tendency for informality
  • Persuasive, risk-taker; quick to connect and a strong drive for results
  • Friendly, understanding, willing and patient team player
  • Prior experience in account management, customer service, or retail sales required
  • Previous automotive service department or dealership experience highly preferred
  • Strong listening and problem-solving skills
  • High school diploma or equivalent
  • Valid driver’s license without restrictions

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