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Auto Service Advisor Jobs in Columbus, OH (NOW HIRING)

Auto Direct LLC

Service Advisor

Columbus, OH · On-site

Description In the role of Service Advisor , you will always strive to make our customers feel valued and heard. You will take pride in being the point person for resolving customers' complaints and ...

Byers Auto

Service Advsior

Delaware, OH

Byers Toyota Service Advisor At Byers Toyota, we strive to make every customer a customer for life. As a family owned and operated business since 1897, we know happy employees make happy customers ...

AutoNation Mobile Service

SERVICE ADVISOR

Columbus, OH · On-site

Service Advisor As a Service Advisor, you'll be part of a nationwide team servicing 20,000 cars a day and building customer loyalty that spans generations. Along with your communication skills and ...

Krieger Ford

Automotive Service Advisor

Columbus, OH

This is a great opportunity for someone with automotive service advisor, service writer, dealership customer service, or auto repair customer support experience who wants to grow with a family-owned ...

Krieger Ford

Automotive Service Advisor

Columbus, OH

This is a great opportunity for someone with automotive service advisor, service writer, dealership customer service, or auto repair customer support experience who wants to grow with a family-owned ...

Toyota Direct

Service Advisor

Columbus, OH · On-site

In the role of Service Advisor , you will always strive to make our customers feel valued and heard. You will take pride in being the point person for resolving customers' complaints and concerns.

Performance CJDR Delaware

Service Advisor

Delaware, OH · On-site

In the role of Service Advisor , you will always strive to make our customers feel valued and heard. You will take pride in being the point person for resolving customers complaints and concerns.

Honda Marysville

Service Advisor

Marysville, OH · On-site

In the role of Service Advisor , you will always strive to make our customers feel valued and heard. You will take pride in being the point person for resolving customers' complaints and concerns.

Honda Motorsports

Service Advisor

Marysville, OH · On-site

In the role of Service Advisor , you will always strive to make our customers feel valued and heard. You will take pride in being the point person for resolving customers' complaints and concerns.

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Auto Service Advisor information

See Columbus, OH salary details

$11

$25

$43

How much do auto service advisor jobs pay per hour?

As of May 28, 2026, the average hourly pay for auto service advisor in Columbus, OH is $25.05, according to ZipRecruiter salary data. Most workers in this role earn between $17.88 and $28.80 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Auto Service Advisor, and why are they important?

To thrive as an Auto Service Advisor, you need strong automotive knowledge, customer service skills, and typically a high school diploma or equivalent, with some employers preferring postsecondary training or ASE certification. Familiarity with dealership management systems (DMS), repair order software, and manufacturer diagnostic tools is essential. Excellent communication, active listening, and problem-solving abilities help build trust and effectively mediate between technicians and customers. These skills are crucial for ensuring customer satisfaction, accurate service recommendations, and efficient workflow in a busy automotive service environment.

What are some common challenges faced by Auto Service Advisors, and how can they be managed effectively?

Auto Service Advisors often juggle high customer expectations, tight schedules, and coordination between technicians and customers. Managing unexpected delays, clearly communicating repair needs and costs, and handling dissatisfied clients are typical challenges. To succeed, advisors benefit from strong organizational skills, proactive communication, and a customer-focused approach. Building trust with both customers and the service team helps smooth out daily operations and fosters a positive work environment.

What are Auto Service Advisors?

Auto Service Advisors act as the main point of contact between customers and automotive service technicians at car dealerships or repair shops. They assess customer vehicle issues, recommend necessary services or repairs, and provide cost estimates. Service Advisors also communicate with the repair team to ensure work is completed correctly and on time, and they often help with scheduling and customer follow-up. Their goal is to ensure customer satisfaction while maximizing efficiency in the service department.

What does an auto service advisor do?

An auto service advisor acts as a liaison between customers and the auto repair shop, explaining repair needs, estimating costs, and scheduling services. They assess vehicle issues, communicate with technicians, and ensure customer satisfaction, often using diagnostic tools and maintaining detailed service records.

What is the difference between Auto Service Advisor vs Auto Technician?

AspectAuto Service AdvisorAuto Technician
CredentialsCustomer service skills, sometimes certifications in automotive or salesASE certifications, technical training
Work EnvironmentCustomer-facing, office and service bayGarage, repair shop, service bay
Employer & Industry UsageAuto repair shops, dealerships, service centersAuto repair shops, dealerships, service centers
Primary FocusCustomer communication, service sales, schedulingDiagnosing, repairing, maintaining vehicles

Auto Service Advisors focus on customer communication, explaining repairs, and selling services, while Auto Technicians perform the actual vehicle repairs and maintenance. Both roles are essential in auto service environments and often work closely together to ensure customer satisfaction and vehicle performance.

What are popular job titles related to Auto Service Advisor jobs in Columbus, OH? For Auto Service Advisor jobs in Columbus, OH, the most frequently searched job titles are:
What job categories do people searching Auto Service Advisor jobs in Columbus, OH look for? The top searched job categories for Auto Service Advisor jobs in Columbus, OH are:
What cities near Columbus, OH are hiring for Auto Service Advisor jobs? Cities near Columbus, OH with the most Auto Service Advisor job openings:
Auto Service Advisor jobs near you
Infographic showing various Auto Service Advisor job openings in Columbus, OH as of May 2026, with employment types broken down into 3% As Needed, 65% Full Time, 16% Part Time, 3% Temporary, and 13% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $52,102 per year, or $25 per hour.
Auto Service Advisor / Auto Service Writer

Auto Service Advisor / Auto Service Writer

Delaware Automotive Service

Delaware, OH

Full-time

Medical, Retirement, PTO

Posted yesterday

Job description

Looking for an experienced Service Writer. Amazing pay plan with no ceiling on commissions, excellent benefits and health insurance. Amazing support structure with the best technicians in the area. Looking for someone who wants to move up. We are growing rapidly and we need someone who has management goals. This position is for a very busy location, so we must hire someone with experience. Only serious inquiries please.

Auto Service Advisor / Auto Service Writer Needed! Great Benefits! No Weekends!

We are a very busy automotive repair shop in Delaware, OH. We have a large customer base from being in business for 11 years.

We are in need of an experienced Service Writer/Advisor who can sell service and repair. We are a hard working fast paced team that is looking for someone that is honest, positive, dedicated, well groomed, has great customer service and is ready to be part of a fantastic team.

We offer many Benefits!

* No WEEKEND work!

* No LATE NIGHTS!

* Very competitive pay

* Health Insurance

* Simple IRA

* Paid vacation, holidays, and sick time.

* Great work environment!

* Team friendly atmosphere

* And more!

If you're a Service Writer/ Advisor looking for a great opportunity, send your resume or call/text me: owner Matt Holland at 937.232.5441

Click here to apply

https://rolesynx.com/hire/delaware-automotive-service


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