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48 Call center analyst jobs in Columbus, OH

5 of the Best Types of Call Center Analyst Jobs in 2026

Discover some great types of Call Center Analyst jobs that are hiring now.

To become a call center analyst, you typically need a bachelor’s degree in business, management, or a similar field and relevant experience. Since a significant portion of the career involves interviewing and engaging with employees, you must have strong interpersonal and communication skills. You should also be able to translate the information you gather from employees into useful data that you can present to management. Additional qualifications include computer proficiency, analytical ability, and keen attention to detail.

If you are interested in a Call Center Analystjob, here are some kinds of positions to explore for this type of work with open positions on ZipRecruiter.

High Paying Call Center Analyst Jobs

List of the top 5 highest paying Call Center Analyst positions in 2026, with salary ranges, according to ZipRecruiter.

  • Senior Call Center Analyst

    Salary range: $88,000 - $116,500

    Senior Call Center Analyst is a more unusual job search query but still may give you interesting job results. Most salaries for Senior Call Center Analyst jobs pay between $88,000 (25th percentile) and $116,500 (75th percentile) annually. Currently, there are not many open positions nationwide for Senior Call Center Analyst job searches hiring now on ZipRecruiter. You can take a look at what is available and find similar job searches in this list.

  • Entry Level Call Center Analyst

    Salary range: $45,000 - $83,000

    Entry-level jobs are positions that do not require any previous experience in the role. Most entry-level jobs are aimed at high school or college graduates as a starting point for a future career goal. A college student may have majored in their ideal career field, but will still need to start in an entry-level position to train in a real-world environment. Some students move from internships into entry-level jobs, but most entry-level jobs do not expect a candidate to have any prior employment or on-site training.

  • From Home Call Center Analyst

    Salary range: $45,000 - $83,000

    From Home Call Center Analyst is a more unusual job search query but still may give you interesting job results. Most salaries for From Home Call Center Analyst jobs pay between $45,000 (25th percentile) and $83,000 (75th percentile) annually. Currently, there are not many open positions nationwide for From Home Call Center Analyst job searches hiring now on ZipRecruiter. You can take a look at what is available and find similar job searches in this list.

  • Temporary Call Center Analyst

    Salary range: $45,000 - $83,000

    A Temporary job is an employment arrangement in which both parties, the employee and employer, agree in advance that the position will be filled for a set period. Temporary jobs often are based on employers’ seasonal or specific project needs. Occasionally, Temporary employees will be offered ongoing, full-time positions if their performance is excellent and a position is available. However, you should not assume this will be the case.

  • Trainee Call Center Analyst

    Salary range: $45,000 - $83,000

    The requirements to get a trainee job vary by industry. In some, such as architecture or accounting, you must graduate from an accredited college program before you can begin work. Other industries, such as retail, manufacturing, or telemarketing, may require only a high school diploma or a GED certificate to begin a training program. No matter what profession you are interested in, you should have strong verbal and written communication and an interest in continuing the career.

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