60 Zelis Customer Manager Jobs Hiring Near You

At Zelis, we Get Stuff Done. So, let's get to it!

A Little About Us

Zelis is modernizing the healthcare financial experience across payers, providers, and healthcare consumers. We serve more than 750 payers, including the top five national health plans, regional health plans, TPAs and millions of healthcare providers and consumers across our platform of solutions. Zelis sees across the system to identify, optimize, and solve problems holistically with technology built by healthcare experts - driving real, measurable results for clients.

At Zelis, AI is woven into the fabric of how we work. Every associate is expected - and empowered - to partner with AI to challenge the status quo, accelerate innovation, and amplify their impact. This is a place for builders with a growth mindset who act with agility, embrace change, and use modern technology to shape smarter solutions, exceptional experiences, and the future of our industry for our clients, customers, and our culture.

A Little About You

You bring a unique blend of personality and professional expertise to your work, inspiring others with your passion and dedication. Your career is a testament to your diverse experiences, community involvement, and the valuable lessons you've learned along the way. You are more than just your resume; you are a reflection of your achievements, the knowledge you've gained, and the personal interests that shape who you are.

Position Overview

The Senior Manager, Executive Compensation & Equity is a senior individual contributor and process owner responsible for the design, administration, governance, and ongoing management of Zelis' executive compensation and equity programs.
This role serves as a subject-matter expert and trusted advisor on executive compensation practices across private and public company environments. The Senior Manager will lead the day-to-day work associated with executive compensation offers, internal equity evaluations, annual and long-term incentive programs, equity plan administration, platform ownership, and executive compensation reporting.
This role is known for strong judgment, technical credibility, attention to detail, and the ability to answer the question, "How do we make this work?"

The Senior Manager, Executive Compensation & Equity is a senior individual contributor and process owner responsible for the design, administration, governance, and ongoing management of Zelis' executive compensation and equity programs.

This role serves as a subject-matter expert and trusted advisor on executive compensation practices across private and public company environments. The Senior Manager will lead the day-to-day work associated with executive compensation offers, internal equity evaluations, annual and long-term incentive programs, equity plan administration, platform ownership, and executive compensation reporting.

This role is known for strong judgment, technical credibility, attention to detail, and the ability to answer the question, "How do we make this work?"

What You'll Do

Executive Compensation

Develop executive compensation offers, including base salary, annual incentives, equity, sign-on awards, and other compensation elements.

Evaluate offers and compensation decisions for market competitiveness, internal equity, affordability, and alignment with Zelis' compensation philosophy.

Conduct executive compensation benchmarking and prepare clear, decision-ready recommendations.

Inform and contribute to the design, administration, and ongoing improvement of executive compensation programs, policies, and governance practices.

Prepare executive-ready Compensation Committee and Board materials, including analyses, presentations, exhibits, and supporting documentation.

Coordinate with internal stakeholders and external consultants to validate and present executive compensation information.

Equity & Long-Term Incentives

Serve as the process owner and subject-matter expert for Zelis' equity and long-term incentive programs.

Manage the equity award lifecycle, including approvals, grants, agreements, acceptance, vesting, settlement, cancellation, and reporting.

Oversee award agreements, participant communications, plan documentation, and record retention.

Support equity plan design, IPO readiness, public company transition activities, and ongoing governance requirements.

Own the equity administration platform and equity-related processes and data in Workday, including configuration, testing, reporting, data integrity, upgrades, and vendor coordination.

Analytics & Process Ownership

Perform quantitative analysis and financial modeling related to executive pay, equity value, vesting, dilution, share usage, plan expense, and incentive outcomes.

Translate complex data into clear insights and recommendations for senior stakeholders.

Prepare Compensation Committee and Board materials, including analyses, presentations, exhibits, and supporting documentation.

Lead ad hoc compensation projects and other strategic Total Rewards initiatives.

Build trusted partnerships across People & Culture and with Legal, Finance, Accounting, Payroll, Tax, HR Technology, and executive leadership.

What You'll Bring to Zelis

Bachelor's degree or equivalent relevant experience.

Typically 8+ years of experience in compensation, executive compensation, equity administration, finance, or a related field.

Strong expertise in executive compensation, equity programs, and long-term incentives.

Experience supporting private, pre-IPO, IPO-readiness, or public company compensation programs.

Experience developing executive offers, including base salary, annual incentives, and equity.

Knowledge of equity plan design, administration, award agreements, and participant acceptance.

Experience managing an equity administration platform and equity-related processes in Workday.

Strong understanding of compensation philosophy, internal equity, market benchmarking, and incentive plan practices.

Advanced analytical, financial modeling, Excel, and presentation skills.

Strong attention to detail, communication, organization, and judgment when handling confidential information.

Ability to manage multiple priorities and work independently.

Proficiency using AI tools to improve analysis, reporting, documentation, and process efficiency.

Preferred Qualifications

Experience working with compensation consultants, equity administrators, legal counsel, and auditors.

Experience with a leading equity administration platform.

Relevant professional certification or advanced degree, CCP, CEP, CECP

Please note at this time we are unable to proceed with candidates who require visa sponsorship now or in the future.

Location and Workplace Flexibility

Zelis is headquartered in the U.S., with multiple locations across the country and in Hyderabad, India. Check out our locations to learn more about our offices. All employee work locations are based on the needs of the position and are determined by the Leadership team. In-office work and activities vary based on work and team objectives in accordance with Company policies.

While location expectations vary by role, candidates within approximately 50 miles of a U.S. office are generally preferred to support collaboration when needed. Our hybrid approach is flexible, and in-office presence is guided by team and business needs rather than a fixed weekly schedule.

Base Salary Range

$127,000.00 - $160,550.00

At Zelis we are committed to providing fair and equitable compensation packages. The base salary range allows us to make an offer that considers multiple individualized factors, including experience, education, qualifications, as well as job-related and industry-related knowledge and skills, etc. Base pay is just one part of our Total Rewards package, which may also include discretionary bonus plans, commissions, or other incentives depending on the role.

Zelis' full-time associates are eligible for a highly competitive benefits package as well, which demonstrates our commitment to our employees' health, well-being, and financial protection. The US-based benefits include a 401k plan with employer match, flexible paid time off, holidays, parental leaves, life and disability insurance, and health benefits including medical, dental, vision, and prescription drug coverage.

Equal Employment Opportunity
Zelis is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
We welcome applicants from all backgrounds and encourage you to apply even if you don't meet 100% of the qualifications for the role. We believe in the value of diverse perspectives and experiences and are committed to building an inclusive workplace for all.

Accessibility Support
We are dedicated to ensuring our application process is accessible to all candidates. If you are a qualified individual with a disability or a disabled veteran and require a reasonable accommodation with any part of the application and/or interview process, please email TalentAcquisition@zelis.com.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities, duties, and skills from time to time.