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62 Wtw Customer Service Representative Jobs Hiring Near You

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Do workers at Willis Towers Watson get paid breaks?

Yes. Most people get paid breaks.
84% of people say they get paid breaks.
Based on data from 19 people who took the Breakroom Quiz between November 2024 and June 2026.

Does Willis Towers Watson pay people when they’re sick?

Yes. Most people get paid when they’re sick.
86% of people say they would get paid if they were sick but scheduled to work.
Based on data from 43 people who took the Breakroom Quiz between November 2024 and June 2026.

At Willis Towers Watson, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
69% of people say they have to use vacation days when they’re out sick.
Based on data from 16 people who took the Breakroom Quiz between June 2025 and June 2026.

Is the health insurance from Willis Towers Watson affordable enough for their workers?

Most people say the health insurance costs are okay.
92% of people say the health insurance costs are okay
Based on data from 25 people who took the Breakroom Quiz between March 2025 and June 2026.

Do people get paid time off at Willis Towers Watson?

Most people get paid time off work.
81% of people say they get paid time off.
Based on data from 21 people who took the Breakroom Quiz between June 2025 and June 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 27% of people with changing schedules find out their shifts one week or less ahead of time.
  • 45% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 27% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 11 people who took the Breakroom Quiz between November 2024 and June 2026.

Do workers at Willis Towers Watson worry about hours?

Most people don’t worry about getting enough hours.
79% of people report they don’t worry about getting enough hours.
Based on data from 19 people who took the Breakroom Quiz between November 2024 and June 2026.

Do Willis Towers Watson workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
50% report that they don’t have enough control over which shifts they work.
Based on data from 14 people who took the Breakroom Quiz between November 2024 and June 2026.

How easy is it for Willis Towers Watson workers to change shifts?

Most people find it easy to change shifts.
70% of people report that it’s easy to change shifts if they need to.
Based on data from 10 people who took the Breakroom Quiz between November 2024 and June 2026.

How easy is it to get time off at Willis Towers Watson?

Most people find it easy to get time off.
80% of people report it’s easy to get time off.
Based on data from 40 people who took the Breakroom Quiz between November 2024 and June 2026.

Do Willis Towers Watson managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
95% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 21 people who took the Breakroom Quiz between November 2024 and June 2026.

Do jobs at Willis Towers Watson spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
14% of people report that their job takes up time that they don’t get paid for.
Based on data from 21 people who took the Breakroom Quiz between November 2024 and June 2026.

How easy is it to take sick days at Willis Towers Watson?

Most people find it easy to take sick days.
79% of people report that it’s easy to take time off if they are sick.
Based on data from 43 people who took the Breakroom Quiz between November 2024 and June 2026.

Is a Willis Towers Watson job good for students?

Only some students say this is a good place to work if you’re studying.
40% of students report this isn’t a good place to work if you’re studying.
Based on data from 5 people who took the Breakroom Quiz between December 2024 and October 2025.

Is working at Willis Towers Watson good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
92% of people who care for a child or other relative report this is a good place to work.
Based on data from 13 people who took the Breakroom Quiz between December 2024 and June 2026.

Do people at Willis Towers Watson feel treated with respect by their managers?

Most people feel treated with respect by their managers.
90% of people say they’re treated with respect by their managers.
Based on data from 42 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people at Willis Towers Watson get to take their breaks without interruption?

Most people get breaks without interruption.
83% of people report that they get to take their breaks without interruption.
Based on data from 40 people who took the Breakroom Quiz between November 2024 and June 2026.

Is it stressful to work at Willis Towers Watson?

Some people feel stressed here.
67% of people say they often feel stressed at work.
Based on data from 42 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people at Willis Towers Watson enjoy their jobs?

Most people enjoy their job.
71% of people report they enjoy their job.
Based on data from 38 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people at Willis Towers Watson recommend working with their team?

Most people recommend working with their team.
80% of people report that they would recommend working with their immediate team to a friend.
Based on data from 44 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people get enough training when they start at Willis Towers Watson?

Most people got enough training when they started.
79% of people report they got enough training when they started working here.
Based on data from 39 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people get support to advance at Willis Towers Watson?

Most people are given support to advance their career here.
In the last year, 73% of people report being given support to advance their career here.
Based on data from 37 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people think Willis Towers Watson’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
81% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 32 people who took the Breakroom Quiz between November 2024 and June 2026.

Do workers feel well informed about how Willis Towers Watson is doing?

Most people feel well informed about how the company is doing.
75% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 40 people who took the Breakroom Quiz between December 2024 and June 2026.

What other companies are hiring for Customer Service Representative jobs?

What are the most popular jobs at Wtw?

What are the most popular categories at Wtw?

Infographic showing various Customer Service Representative job openings at Wtw in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 85% Physical, 4% Hybrid, and 11% Remote job distribution.

Customer Service Representative (CSR)

O'Donnell Metal Fabricators, Inc.

Norristown, PA

$18 - $22/hr

Full-time

Medical, Retirement, PTO

Re-posted 7 days ago

Job description

We’re Hiring: Customer Service Representative (CSR)

Location: Norristown, PA | Pay Range: $18–$22/hour | Full-Time

Company Overview:

Commercial Kitchen Ventilation provides commercial HVAC and kitchen ventilation service throughout the tri-state area.

When customers call, they need answers, scheduling, and support from someone who can stay organized and keep things moving. The office is a critical part of that process.

Position Summary:

We're hiring a Customer Service Representative (CSR) to support customer communications, scheduling, and day-to-day office operations.

This position is designed for someone who communicates well, stays organized, and is ready to learn.

What You'll Get:

  • $18–$22/hour based on experience and capability

  • Performance-based incentive opportunities

  • Pay increases tied to performance and capability

  • Health Insurance + Retirement Plan

  • Paid Holidays + PTO

What You'll Do:

  • Answer customer calls and schedule service appointments

  • Communicate with customers and technicians throughout the day

  • Maintain accurate customer and job information

  • Support general administrative and office functions

  • Help keep daily operations organized and moving forward

What You'll Bring:

  • Customer service, office, retail, hospitality, or administrative experience preferred

  • Strong communication and organizational skills

  • Comfortable using computers and software systems

  • Professional, dependable, and willing to learn

  • Ability to stay productive as priorities change

Working Conditions:

This role is primarily office-based but supports an industry that doesn't always operate during normal business hours. Evening and weekend on-call coverage is required on a rotating basis.

If you're reliable, willing to learn, and take pride in doing things right, apply.

Commercial Kitchen Ventilation is an Equal Opportunity Employer. We hire based on qualifications, capability, and performance.