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63 Wtw Senior Client Relationship Manager Jobs Hiring Near You

Open Text Inc.

Sr. Client Relationship Manager

$107K - $161K/yr

YOUR IMPACT A Sr. Client Relationship Manager role at OpenText is more than just a job, it's an opportunity to make an impact. As a key contributor, you will be responsible for managing, protecting ...

Insight Global

Sr. Client Relationship Manager

Dublin, OH · On-site

$80K - $85K/yr

This role offers a strong blend of technical insurance work, strategic client planning, and hands‐on relationship management. You will collaborate closely with Client Advisors, Account Executives ...

Mutual of America

Client Relationship Manager

Akron, OH · On-site +1

$65K - $90K/yr

The Client Relationship Manager will report to the Director, Senior Client Relationship Manager. Responsibilities: * Build and maintain long-term relationships with clients and key personnel * Manage ...

Sustainable World, Inc.

$125 - $150/hr

Senior Client Relationship ExecutiveLocations: Opportunities available for US - Southeast, Central ... Serve as the relationship manager for a diverse portfolio of large and complex group benefits ...

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Do workers at Willis Towers Watson get paid breaks?

Yes. Most people get paid breaks.
84% of people say they get paid breaks.
Based on data from 19 people who took the Breakroom Quiz between November 2024 and June 2026.

Does Willis Towers Watson pay people when they’re sick?

Yes. Most people get paid when they’re sick.
86% of people say they would get paid if they were sick but scheduled to work.
Based on data from 43 people who took the Breakroom Quiz between November 2024 and June 2026.

At Willis Towers Watson, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
69% of people say they have to use vacation days when they’re out sick.
Based on data from 16 people who took the Breakroom Quiz between June 2025 and June 2026.

Is the health insurance from Willis Towers Watson affordable enough for their workers?

Most people say the health insurance costs are okay.
92% of people say the health insurance costs are okay
Based on data from 25 people who took the Breakroom Quiz between March 2025 and June 2026.

Do people get paid time off at Willis Towers Watson?

Most people get paid time off work.
81% of people say they get paid time off.
Based on data from 21 people who took the Breakroom Quiz between June 2025 and June 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 27% of people with changing schedules find out their shifts one week or less ahead of time.
  • 45% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 27% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 11 people who took the Breakroom Quiz between November 2024 and June 2026.

Do workers at Willis Towers Watson worry about hours?

Most people don’t worry about getting enough hours.
79% of people report they don’t worry about getting enough hours.
Based on data from 19 people who took the Breakroom Quiz between November 2024 and June 2026.

Do Willis Towers Watson workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
50% report that they don’t have enough control over which shifts they work.
Based on data from 14 people who took the Breakroom Quiz between November 2024 and June 2026.

How easy is it for Willis Towers Watson workers to change shifts?

Most people find it easy to change shifts.
70% of people report that it’s easy to change shifts if they need to.
Based on data from 10 people who took the Breakroom Quiz between November 2024 and June 2026.

How easy is it to get time off at Willis Towers Watson?

Most people find it easy to get time off.
80% of people report it’s easy to get time off.
Based on data from 40 people who took the Breakroom Quiz between November 2024 and June 2026.

Do Willis Towers Watson managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
95% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 21 people who took the Breakroom Quiz between November 2024 and June 2026.

Do jobs at Willis Towers Watson spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
14% of people report that their job takes up time that they don’t get paid for.
Based on data from 21 people who took the Breakroom Quiz between November 2024 and June 2026.

How easy is it to take sick days at Willis Towers Watson?

Most people find it easy to take sick days.
79% of people report that it’s easy to take time off if they are sick.
Based on data from 43 people who took the Breakroom Quiz between November 2024 and June 2026.

Is a Willis Towers Watson job good for students?

Only some students say this is a good place to work if you’re studying.
40% of students report this isn’t a good place to work if you’re studying.
Based on data from 5 people who took the Breakroom Quiz between December 2024 and October 2025.

Is working at Willis Towers Watson good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
92% of people who care for a child or other relative report this is a good place to work.
Based on data from 13 people who took the Breakroom Quiz between December 2024 and June 2026.

Do people at Willis Towers Watson feel treated with respect by their managers?

Most people feel treated with respect by their managers.
90% of people say they’re treated with respect by their managers.
Based on data from 42 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people at Willis Towers Watson get to take their breaks without interruption?

Most people get breaks without interruption.
83% of people report that they get to take their breaks without interruption.
Based on data from 40 people who took the Breakroom Quiz between November 2024 and June 2026.

Is it stressful to work at Willis Towers Watson?

Some people feel stressed here.
67% of people say they often feel stressed at work.
Based on data from 42 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people at Willis Towers Watson enjoy their jobs?

Most people enjoy their job.
71% of people report they enjoy their job.
Based on data from 38 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people at Willis Towers Watson recommend working with their team?

Most people recommend working with their team.
80% of people report that they would recommend working with their immediate team to a friend.
Based on data from 44 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people get enough training when they start at Willis Towers Watson?

Most people got enough training when they started.
79% of people report they got enough training when they started working here.
Based on data from 39 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people get support to advance at Willis Towers Watson?

Most people are given support to advance their career here.
In the last year, 73% of people report being given support to advance their career here.
Based on data from 37 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people think Willis Towers Watson’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
81% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 32 people who took the Breakroom Quiz between November 2024 and June 2026.

Do workers feel well informed about how Willis Towers Watson is doing?

Most people feel well informed about how the company is doing.
75% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 40 people who took the Breakroom Quiz between December 2024 and June 2026.

What other companies are hiring for Senior Client Relationship Manager jobs?

What are the most popular jobs at Wtw?

What are the most popular categories at Wtw?

Infographic showing various Senior Client Relationship Manager job openings at Wtw in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution.

Senior Client Relationship Manager

The Hire Solution

Plano, TX • On-site

$55K - $70K/yr

Full-time

Re-posted 17 days ago

Key responsibilities

  • Serve as the primary relationship manager for a portfolio of strategic client accounts.

  • Oversee the day-to-day operational management of assigned client accounts, including onboarding, implementations, and system changes.

  • Lead, mentor, and develop a team of 3-5 Client Services professionals.

Job description

Senior Client Relationship Manager (Bilingual Spanish)


We are seeking an experienced Senior Client Relationship Manager to oversee the operational success of a portfolio of strategic client accounts while leading a small team of Client Services professionals. This highly visible role serves as the primary liaison between clients and internal business partners, ensuring exceptional service delivery, operational excellence, and long-term client satisfaction.


The successful candidate will combine strong client relationship management, account management, operations leadership, and project management skills to deliver outstanding customer experiences while driving continuous process improvement. This role is ideal for a professional who enjoys building trusted client relationships, leading cross-functional initiatives, and developing high-performing teams.


Fluency in both English and Spanish is required. Portuguese language skills are a plus.


Key Responsibilities

Client Relationship Management

  • Serve as the primary relationship manager for a portfolio of strategic client accounts.
  • Develop trusted partnerships by understanding each client's business objectives, operational requirements, and service expectations.
  • Ensure contractual obligations, service level agreements (SLAs), and key performance indicators (KPIs) are consistently achieved.
  • Conduct regular business reviews and operational meetings with clients to discuss performance, initiatives, and continuous improvement opportunities.
  • Investigate and resolve client concerns, service issues, and operational escalations in a timely and professional manner.
  • Prepare and present monthly operational reports, executive summaries, and performance metrics.

Account Operations

  • Oversee the day-to-day operational management of assigned client accounts.
  • Coordinate client onboarding, implementations, operational enhancements, and system changes.
  • Manage data integrations, migrations, and implementation timelines.
  • Ensure new programs and operational changes are tested, validated, and successfully implemented.
  • Maintain a thorough understanding of client contracts, operational processes, financial arrangements, and service commitments.
  • Collaborate with internal departments to ensure seamless delivery of services.

Leadership & Team Management

  • Lead, mentor, and develop a team of 3–5 Client Services professionals.
  • Monitor workloads, staffing levels, and service quality to ensure exceptional client support.
  • Establish performance expectations and provide coaching, mentoring, and ongoing feedback.
  • Foster a collaborative, customer-focused, and results-driven team culture.

Process Improvement & Project Management

  • Identify opportunities to improve operational processes, efficiency, and customer experience.
  • Lead or participate in cross-functional projects supporting business growth and operational excellence.
  • Develop and maintain standard operating procedures, process documentation, and training materials.
  • Analyze operational metrics to identify trends, risks, and opportunities for improvement.
  • Partner with Sales, Operations, Technology, Finance, and other internal teams to successfully execute client initiatives.

Qualifications

  • Bachelor's degree required; advanced degree preferred.
  • Minimum 5 years of experience in Client Relationship Management, Account Management, Customer Success, Client Services, Operations, or a related field.
  • At least 1 year of leadership or people management experience.
  • Experience managing strategic or enterprise-level client relationships.
  • Strong project management and operational coordination skills.
  • Advanced Microsoft Excel skills and proficiency with Microsoft Office.
  • Excellent written, verbal, and presentation skills.
  • Ability to manage multiple priorities in a fast-paced environment.

Required Skills

  • Fluent in English and Spanish (written and spoken)
  • Portuguese language skills are a plus
  • Client Relationship Management
  • Strategic Account Management
  • Customer Success
  • Team Leadership
  • Operations Management
  • Project Management
  • SLA & KPI Management
  • Executive Communication
  • Cross-functional Collaboration
  • Business Process Improvement
  • Analytical & Problem-Solving Skills
  • Microsoft Excel