VML is celebrated for its innovative and award-winning human-first work for clients including ... About the Role We are seeking a highly tactical, detail-oriented Senior Manager, Retail Management ...
60 Vml Senior Program Manager Jobs Hiring Near You
VML is celebrated for its innovative and award-winning human-first work for clients including ... About the Role We are seeking a highly tactical, detail-oriented Senior Manager, Retail Management ...
Managing Director, Delivery
Rogers, AR · On-site
$177K/yr
As the senior-most Delivery leader on the business, this individual is responsible for creating a ... VML. Ensure programs are delivered on time, on budget, and at the highest standards of quality.
Managing Director, Delivery
Rogers, AR · On-site
$177K/yr
As the senior-most Delivery leader on the business, this individual is responsible for creating a ... VML. Ensure programs are delivered on time, on budget, and at the highest standards of quality.
Partner with the Managing Director to strengthen VML's creator and influencer capability, with a ... Proven experience leading complex creator and influencer programs for enterprise clients, ideally ...
Partner with the Managing Director to strengthen VML's creator and influencer capability, with a ... Proven experience leading complex creator and influencer programs for enterprise clients, ideally ...
Managing Director, Delivery
Chicago, IL · On-site
$218K/yr
As the senior-most Delivery leader on the business, this individual is responsible for creating a ... VML. Ensure programs are delivered on time, on budget, and at the highest standards of quality.
Managing Director, Delivery
Chicago, IL · On-site
$218K/yr
As the senior-most Delivery leader on the business, this individual is responsible for creating a ... VML. Ensure programs are delivered on time, on budget, and at the highest standards of quality.
VML is celebrated for its innovative and award-winning human-first work for clients including ... You will be responsible for the development and management of your account teams. In this senior ...
VML is celebrated for its innovative and award-winning human-first work for clients including ... You will be responsible for the development and management of your account teams. In this senior ...
Senior Copywriter (CPG)
New York, NY · On-site
VML is celebrated for its innovative and award-winning human-first work for clients including ... Craft | Manage several projects/campaigns at a time. Oversee conception and writing all forms of ...
Senior Copywriter (CPG)
New York, NY · On-site
VML is celebrated for its innovative and award-winning human-first work for clients including ... Craft | Manage several projects/campaigns at a time. Oversee conception and writing all forms of ...
VML is celebrated for its innovative and award-winning human-first work for clients including ... You will support senior analytics leadership while also owning key workstreams independently. The ...
VML is celebrated for its innovative and award-winning human-first work for clients including ... You will support senior analytics leadership while also owning key workstreams independently. The ...
Senior Copywriter - Bilingual
Miami, FL · On-site
$60K - $140K/yr
VML is celebrated for its innovative and award-winning human-first work for clients including ... Craft copy for digital, social, experiential, print, CRM, broadcast, video, and emerging platforms.
Senior Copywriter - Bilingual
Miami, FL · On-site
$60K - $140K/yr
VML is celebrated for its innovative and award-winning human-first work for clients including ... Craft copy for digital, social, experiential, print, CRM, broadcast, video, and emerging platforms.
Partner with the Managing Director to strengthen VML's creator and influencer capability, with a ... Proven experience leading complex creator and influencer programs for enterprise clients, ideally ...
Partner with the Managing Director to strengthen VML's creator and influencer capability, with a ... Proven experience leading complex creator and influencer programs for enterprise clients, ideally ...
Partner with the Managing Director to strengthen VML's creator and influencer capability, with a ... Proven experience leading complex creator and influencer programs for enterprise clients, ideally ...
Partner with the Managing Director to strengthen VML's creator and influencer capability, with a ... Proven experience leading complex creator and influencer programs for enterprise clients, ideally ...
Partner with the Managing Director to strengthen VML's creator and influencer capability, with a ... Proven experience leading complex creator and influencer programs for enterprise clients, ideally ...
Partner with the Managing Director to strengthen VML's creator and influencer capability, with a ... Proven experience leading complex creator and influencer programs for enterprise clients, ideally ...
Partner with the Managing Director to strengthen VML's creator and influencer capability, with a ... Proven experience leading complex creator and influencer programs for enterprise clients, ideally ...
Partner with the Managing Director to strengthen VML's creator and influencer capability, with a ... Proven experience leading complex creator and influencer programs for enterprise clients, ideally ...
Partner with the Managing Director to strengthen VML's creator and influencer capability, with a ... Proven experience leading complex creator and influencer programs for enterprise clients, ideally ...
Partner with the Managing Director to strengthen VML's creator and influencer capability, with a ... Proven experience leading complex creator and influencer programs for enterprise clients, ideally ...
VML is celebrated for its innovative and award-winning human-first work for clients including ... About the Role We are seeking a highly tactical, detail-oriented Senior Manager, Retail Management ...
VML is celebrated for its innovative and award-winning human-first work for clients including ... About the Role We are seeking a highly tactical, detail-oriented Senior Manager, Retail Management ...
Strategist - Freelance
New York, NY · On-site
$132K - $171K/yr
At VML our senior engagement strategists develop and implement plans to build meaningful ... Contribute intelligence analysis, KPIs, and program measurement to extract key observations and ...
Strategist - Freelance
New York, NY · On-site
$132K - $171K/yr
At VML our senior engagement strategists develop and implement plans to build meaningful ... Contribute intelligence analysis, KPIs, and program measurement to extract key observations and ...
Freelance Program Director
Chicago, IL · On-site +1
VML is seeking a Freelance Program Director, who will be responsible for overseeing the overall ... This role will serve as part Project Leader, Management Consultant and Delivery Manager both for ...
Freelance Program Director
Chicago, IL · On-site +1
VML is seeking a Freelance Program Director, who will be responsible for overseeing the overall ... This role will serve as part Project Leader, Management Consultant and Delivery Manager both for ...
Senior Project Manager
Detroit, MI · On-site
GTB (a VML company) is a global precision-marketing agency, creating ideas that inspire people to ... Driving project workflows for targeted customer incentive programs across direct mail, email, and ...
Senior Project Manager
Detroit, MI · On-site
GTB (a VML company) is a global precision-marketing agency, creating ideas that inspire people to ... Driving project workflows for targeted customer incentive programs across direct mail, email, and ...
Associate Account Director
Detroit, MI · On-site
VML is celebrated for its innovative and award-winning human-first work for clients including ... Strong stakeholder management skills, including the ability to align senior clients, agency ...
Associate Account Director
Detroit, MI · On-site
VML is celebrated for its innovative and award-winning human-first work for clients including ... Strong stakeholder management skills, including the ability to align senior clients, agency ...
Senior Account Manager
Cleveland, OH · On-site
VML is seeking a Senior Account Manager to lead integrated campaigns for a large consumer account in the food CPG space, focusing on retail media objectives. This person will drive day-to-day client ...
Senior Account Manager
Cleveland, OH · On-site
VML is seeking a Senior Account Manager to lead integrated campaigns for a large consumer account in the food CPG space, focusing on retail media objectives. This person will drive day-to-day client ...
VML is celebrated for its innovative and award-winning human-first work for clients including ... About the Role We are seeking a highly tactical, detail-oriented Senior Manager, Retail Management ...
VML is celebrated for its innovative and award-winning human-first work for clients including ... About the Role We are seeking a highly tactical, detail-oriented Senior Manager, Retail Management ...
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Full-time
Re-posted 5 days ago
Job description
Who We Are
VML is a leading creative company that combines brand experience, customer experience, and commerce, creating connected brands to drive growth. VML is celebrated for its innovative and award-winning human-first work for clients including AstraZeneca, Colgate-Palmolive, Dell, Ford, Microsoft, Nestlé, The Coca-Cola Company, and Wendy's. In 2026, VML was named Campaign's Global Network of the Year and ranked #2 Creative Network of the Year at Cannes Lions. VML's global network spans 55+ markets with principal offices in Buenos Aires, Kansas City, London, New York, São Paulo, Shanghai and Singapore.
VML is part of WPP, the trusted growth partner for the world's leading brands. Powered by exceptional talent and our agentic marketing platform WPP Open, WPP unites cutting-edge media intelligence and data solutions, creativity, production, enterprise solutions and expert strategic counsel.
For more information, please visit www.vml.com and follow along on LinkedIn #WeAreVML.
About the Role
We are seeking a highly tactical, detail-oriented Senior Manager, Retail Management Services (Amazon Operations) to join our retail execution team. This is a "hands-on-keys" position dedicated to the day-to-day operational health of our CPG clients on Amazon.
You will serve as the operational backbone for our clients' eCommerce and Sales teams. Your primary mission is to ensure their Amazon catalog is flawless, their products stay in stock, and any platform glitches are resolved swiftly. You will live and breathe inside Amazon Vendor Central and Seller Central, executing content changes, wrestling with flat files, and managing support tickets to drive immediate retail success.
Key Responsibilities
1) Ticket Resolution & Troubleshooting
2) Catalog & Content Management
3) Availability & Inventory Support
4)Client & Team Support
Key Qualifications & Skills
The base salary range for this position at the time of this posting is indicated below. Individual compensation varies based on job-related factors, including location, business needs, level of responsibility, experience, and qualifications. We offer a competitive benefits package, click WPP Benefits for more details.
$60,000-$140,000 USD
We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we've adopted a hybrid approach, with teams in the office an average of four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.
WPP (VML) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.
When you click "Submit Application", this will send any information you add below to VML. Before you do this, we think it's a good idea to read through our Recruitment Privacy Policy. California residents should read our California Recruitment Privacy Notice. This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it.
VML is a leading creative company that combines brand experience, customer experience, and commerce, creating connected brands to drive growth. VML is celebrated for its innovative and award-winning human-first work for clients including AstraZeneca, Colgate-Palmolive, Dell, Ford, Microsoft, Nestlé, The Coca-Cola Company, and Wendy's. In 2026, VML was named Campaign's Global Network of the Year and ranked #2 Creative Network of the Year at Cannes Lions. VML's global network spans 55+ markets with principal offices in Buenos Aires, Kansas City, London, New York, São Paulo, Shanghai and Singapore.
VML is part of WPP, the trusted growth partner for the world's leading brands. Powered by exceptional talent and our agentic marketing platform WPP Open, WPP unites cutting-edge media intelligence and data solutions, creativity, production, enterprise solutions and expert strategic counsel.
For more information, please visit www.vml.com and follow along on LinkedIn #WeAreVML.
About the Role
We are seeking a highly tactical, detail-oriented Senior Manager, Retail Management Services (Amazon Operations) to join our retail execution team. This is a "hands-on-keys" position dedicated to the day-to-day operational health of our CPG clients on Amazon.
You will serve as the operational backbone for our clients' eCommerce and Sales teams. Your primary mission is to ensure their Amazon catalog is flawless, their products stay in stock, and any platform glitches are resolved swiftly. You will live and breathe inside Amazon Vendor Central and Seller Central, executing content changes, wrestling with flat files, and managing support tickets to drive immediate retail success.
Key Responsibilities
1) Ticket Resolution & Troubleshooting
- Case Management: act as the primary point of contact for submitting, managing, and relentlessly following up on Amazon support tickets via Seller Support, Vendor Support, and Brand Registry.
- Error Resolution: troubleshoot and resolve complex catalog errors (e.g., Error 5665, Error 8541, stranded inventory, merged ASIN issues, and brand hijackings).
- Compliance: monitor Account Health dashboards and resolve listing suppressions, "Search Suppressed" statuses, and ANDON cords immediately.
2) Catalog & Content Management
- Flat File Mastery: create, manage, and upload bulk inventory files (flat files/NIS templates) to execute catalog-wide updates, establish parent-child variation families, and map backend attributes.
- Content Execution: execute day-to-day content updates. Coordinate the upload and configuration of visual assets, including new product images, videos, and A+ Content updates.
- A/B Testing Execution: set up, monitor, and report on A/B tests for product titles, main images, and A+ content to continuously optimize for conversion rate (CVR).
3) Availability & Inventory Support
- In-Stock Management: monitor basic retail metrics (Out-of-Stock rates, Lost Buy Box) and work with client supply chain teams to flag PO (Purchase Order) issues or shipment discrepancies.
- Dispute Management: assist in identifying and disputing operational chargebacks and shortage claims to protect client profitability.
4)Client & Team Support
- Walk-the-Store Audits: conduct routine digital shelf diagnostics. Provide clients with tactical, visual reports on real-time PDP accuracy, competitor positioning, share of search and out-of-stock visibility.
- Sales Enablement: support the client's internal eCommerce/Sales managers by providing weekly operational status reports, pending ticket updates, and catalog health readouts.
- Cross-Functional Collaboration: partner with our internal Media and Strategy teams to ensure ASINs are retail-ready before major advertising campaigns launch.
Key Qualifications & Skills
- 1-4 years of hands-on experience managing catalogs in Amazon Vendor Central (1P) and/or Amazon Seller Central (3P). Prior experience in an agency setting supporting CPG/FMCG brands is highly preferred.
- Technical Amazon Expertise: deep, practical knowledge of Amazon inventory templates, category templates, variation relationships, and the Amazon ticketing ecosystem.
- Advanced Excel Skills: you must be highly proficient in Microsoft Excel (VLOOKUPs, Pivot Tables, Concatenate, Text-to-Columns) to manipulate large catalog data sets.
- Problem-Solving Mentality: a gritty determination to solve problems. You don't take the first "No" from Amazon Support as the final answer; you know how to escalate and force resolution.
- Extreme Attention to Detail: an eye for precision to ensure product listings are 100% accurate, properly mapped, and visually cohesive before pushing them live.
The base salary range for this position at the time of this posting is indicated below. Individual compensation varies based on job-related factors, including location, business needs, level of responsibility, experience, and qualifications. We offer a competitive benefits package, click WPP Benefits for more details.
$60,000-$140,000 USD
We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we've adopted a hybrid approach, with teams in the office an average of four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.
WPP (VML) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.
When you click "Submit Application", this will send any information you add below to VML. Before you do this, we think it's a good idea to read through our Recruitment Privacy Policy. California residents should read our California Recruitment Privacy Notice. This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it.
About VML
Sourced by ZipRecruiter
Industry
Marketing
Company size
1,001 - 5,000 Employees
Headquarters location
Kansas City, MO, US
Year founded
1992