ZipRecruiter

Log In

Verizon
Verizon

79 Verizon Customer Service Jobs Hiring Near You

MetTel

Customer Service Agent

Salt Lake City, UT · On-site

$20/hr

We are seeking a detail-oriented and customer-focused Customer Service Agent to join our Operations ... Verizon, ATT, #Verizon, #ATT, T-Mobile, #TMobile, Indeed, LinkedIn, #Indeed, #LinkedIn ...

Verizon

Retail Sales Associate

Midlothian, VA · On-site

$65K - $73K/yr

Generate retail sales by using your passion for cutting-edge technology, and exceptional customer service to expand the Verizon network. * Learn and uncover customers' needs by creating connections ...

Verizon

Retail Sales Associate

Salina, KS · On-site

$65K - $73K/yr

Generate retail sales by using your passion for cutting-edge technology, and exceptional customer service to expand the Verizon network. * Learn and uncover customers' needs by creating connections ...

Verizon

Retail Sales Associate

Williamsburg, VA · On-site

$14.50 - $16.50/hr

Generate retail sales by using your passion for cutting-edge technology, and exceptional customer service to expand the Verizon network. * Learn and uncover customers' needs by creating connections ...

Verizon

Retail Sales Associate

Mechanicsville, VA · On-site

$65K - $73K/yr

Generate retail sales by using your passion for cutting-edge technology, and exceptional customer service to expand the Verizon network. * Learn and uncover customers' needs by creating connections ...

Verizon

Retail Sales Associate

Hutchinson, KS · On-site

$65K - $73K/yr

Generate retail sales by using your passion for cutting-edge technology, and exceptional customer service to expand the Verizon network. * Learn and uncover customers' needs by creating connections ...

Verizon

Retail Sales Associate

Mechanicsville, VA · On-site

$65K - $73K/yr

Generate retail sales by using your passion for cutting-edge technology, and exceptional customer service to expand the Verizon network. * Learn and uncover customers' needs by creating connections ...

Verizon

Retail Sales Associate

Spokane Valley, WA · On-site

$65K - $75K/yr

Generate retail sales by using your passion for cutting-edge technology, and exceptional customer service to expand the Verizon network. * Learn and uncover customers' needs by creating connections ...

Verizon

Retail Sales Associate

Midlothian, VA · On-site

$65K - $73K/yr

Generate retail sales by using your passion for cutting-edge technology, and exceptional customer service to expand the Verizon network. * Learn and uncover customers' needs by creating connections ...

Verizon

Retail Sales Associate

San Mateo, CA · On-site

$65K - $73K/yr

Generate retail sales by using your passion for cutting-edge technology, and exceptional customer service to expand the Verizon network. * Learn and uncover customers' needs by creating connections ...

Verizon

Retail Sales Associate

Mechanicsville, VA · On-site

$65K - $73K/yr

Generate retail sales by using your passion for cutting-edge technology, and exceptional customer service to expand the Verizon network. * Learn and uncover customers' needs by creating connections ...

Verizon

Retail Sales Associate

Henrico, VA · On-site

$65K - $75K/yr

Generate retail sales by using your passion for cutting-edge technology, and exceptional customer service to expand the Verizon network. * Learn and uncover customers' needs by creating connections ...

Verizon

Retail Sales Associate

Sacramento, CA · On-site

$65K - $75K/yr

Generate retail sales by using your passion for cutting-edge technology, and exceptional customer service to expand the Verizon network. * Learn and uncover customers' needs by creating connections ...

Verizon

Retail Sales Associate

Bristol, VA · On-site

$65K - $75K/yr

Generate retail sales by using your passion for cutting-edge technology, and exceptional customer service to expand the Verizon network. * Learn and uncover customers' needs by creating connections ...

Verizon

Retail Sales Associate

Kansas City, KS · On-site

$65K - $75K/yr

Generate retail sales by using your passion for cutting-edge technology, and exceptional customer service to expand the Verizon network. * Learn and uncover customers' needs by creating connections ...

Verizon

Retail Sales Associate

Council Bluffs, IA · On-site

$65K - $75K/yr

Generate retail sales by using your passion for cutting-edge technology, and exceptional customer service to expand the Verizon network. * Learn and uncover customers' needs by creating connections ...

Verizon

Retail Sales Associate

Toledo, OH · On-site

$65K - $75K/yr

Generate retail sales by using your passion for cutting-edge technology, and exceptional customer service to expand the Verizon network. * Learn and uncover customers' needs by creating connections ...

Verizon

Retail Sales Associate

Lake Forest, CA · On-site

$65K - $73K/yr

Generate retail sales by using your passion for cutting-edge technology, and exceptional customer service to expand the Verizon network. * Learn and uncover customers' needs by creating connections ...

previous pagenext page

Showing results 41-60

All JobsVerizon Customer Service Jobs

Verizon Jobs Information

Do workers at Verizon get paid breaks?

Sometimes. Only some people get paid breaks.
39% of people say they don’t get paid breaks.
Based on data from 155 people who took the Breakroom Quiz between August 2025 and August 2026.

Does Verizon pay people when they’re sick?

Yes. Most people get paid when they’re sick.
77% of people say they would get paid if they were sick but scheduled to work.
Based on data from 181 people who took the Breakroom Quiz between August 2025 and August 2026.

At Verizon, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
75% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 167 people who took the Breakroom Quiz between August 2025 and August 2026.

Is the health insurance from Verizon affordable enough for their workers?

Most people say the health insurance costs are okay.
95% of people say the health insurance costs are okay
Based on data from 165 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get paid time off at Verizon?

Most people get paid time off work.
93% of people say they get paid time off.
Based on data from 190 people who took the Breakroom Quiz between August 2025 and August 2026.

How far ahead of time do people find out their work schedule?

Only some people find out their schedule four weeks ahead of time.
  • 23% of people with changing schedules find out their shifts one week or less ahead of time.
  • 13% of people with changing schedules find out their shifts two weeks ahead of time.
  • 25% of people with changing schedules find out their shifts three weeks ahead of time.
  • 40% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 106 people who took the Breakroom Quiz between August 2025 and August 2026.

Do workers at Verizon worry about hours?

Most people don’t worry about getting enough hours.
94% of people report they don’t worry about getting enough hours.
Based on data from 118 people who took the Breakroom Quiz between August 2025 and August 2026.

Do Verizon workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
48% report that they don’t have enough control over which shifts they work.
Based on data from 104 people who took the Breakroom Quiz between August 2025 and August 2026.

How easy is it for Verizon workers to change shifts?

Some people find it hard to change shifts.
45% of people report that it’s hard to change shifts if they need to.
Based on data from 94 people who took the Breakroom Quiz between August 2025 and August 2026.

How easy is it to get time off at Verizon?

Most people find it easy to get time off.
76% of people report it’s easy to get time off.
Based on data from 168 people who took the Breakroom Quiz between August 2025 and August 2026.

Do Verizon managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
83% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 121 people who took the Breakroom Quiz between August 2025 and August 2026.

Do jobs at Verizon spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
21% of people report that their job takes up time that they don’t get paid for.
Based on data from 119 people who took the Breakroom Quiz between August 2025 and August 2026.

How easy is it to take sick days at Verizon?

Most people find it easy to take sick days.
80% of people report that it’s easy to take time off if they are sick.
Based on data from 176 people who took the Breakroom Quiz between August 2025 and August 2026.

Is a Verizon job good for students?

Most students say this is a good place to work if you’re studying.
80% of students report this is a good place to work if you’re studying.
Based on data from 54 people who took the Breakroom Quiz between November 2024 and May 2026.

Is working at Verizon good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
67% of people who care for a child or other relative report this is a good place to work.
Based on data from 69 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Verizon feel treated with respect by their managers?

Most people feel treated with respect by their managers.
84% of people say they’re treated with respect by their managers.
Based on data from 176 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Verizon get to take their breaks without interruption?

Most people get breaks without interruption.
76% of people report that they get to take their breaks without interruption.
Based on data from 172 people who took the Breakroom Quiz between August 2025 and August 2026.

Is it stressful to work at Verizon?

Most people feel stressed out here.
74% of people say they often feel stressed out at work.
Based on data from 180 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Verizon enjoy their jobs?

Most people enjoy their job.
70% of people report they enjoy their job.
Based on data from 161 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Verizon recommend working with their team?

Only some people recommend working with their team.
45% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 194 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get enough training when they start at Verizon?

Most people got enough training when they started.
78% of people report they got enough training when they started working here.
Based on data from 186 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get support to advance at Verizon?

Most people are given support to advance their career here.
In the last year, 69% of people report being given support to advance their career here.
Based on data from 165 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people think Verizon’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
82% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 170 people who took the Breakroom Quiz between August 2025 and August 2026.

Do workers feel well informed about how Verizon is doing?

Most people feel well informed about how the company is doing.
73% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 165 people who took the Breakroom Quiz between August 2025 and August 2026.
What are the most popular job types at Verizon?
    What are the most popular jobs at Verizon?
    What are the most popular categories at Verizon?
    Infographic showing various Customer Service job openings at Verizon in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.

    Customer Service Agent

    MetTel

    Salt Lake City, UT • On-site

    $20/hr

    Full-time

    Re-posted 25 days ago

    Job description

    We are seeking a detail-oriented and customer-focused Customer Service Agent to join our Operations team.

    Role and Responsibilities:          

    This role serves as a key point of contact for our customers, delivering high-quality support across wireline products and services. The ideal candidate will be proactive, solutions-driven, and committed to providing an exceptional client experience through both phone and email interactions.

    • Serve as the primary point of contact for customer inquiries via phone and email
    • Provide support for orders, service requests, and general account inquiries
    • Troubleshoot service-related issues and submit repair tickets as needed
    • Take ownership of customer concerns, driving resolution and escalating when appropriate
    • Deliver accurate product and service information, including features, terms, and capabilities
    • Process customer orders, forms, and service requests with accuracy and efficiency
    • Route inquiries to appropriate internal teams when necessary
    • Document all customer interactions in accordance with standard operating procedures
    • Identify trends in customer issues and communicate insights to management
    • Conduct follow-ups to ensure timely and satisfactory resolution
    • Participate in cross-functional projects aimed at improving processes and service delivery
    • Support additional operational tasks and responsibilities as assigned

    Desired Skills and Experience:                                                 

    • Full time / In office - Salt Lake City, Utah
    • Bachelor's degree preferred
    • Minimum of 3 years of experience in customer service or account management
    • Experience within the telecommunications industry is a plus
    • Strong problem-solving and communication skills (written and verbal)
    • Ability to manage multiple priorities in a fast-paced environment
    • Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Project)

    *The salary range reflected is a good faith estimate of base pay for the primary location of the position. Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay for this position is up to $20 / hour. Pay varies by work location and may also depend on job -related knowledge, skills, experience and abilities of the successful candidate. Your recruiter can share more about the specific salary range for the job location during the hiring process.

    Keywords: #SaltLakeCity, Salt Lake City, #CustomerSupport, #CustomerService, CustomerService, Customer Service, #ClientExperience, #CustomerService, #Wireline, Wireline, #Wireless, Wireless, #Technical Support, #Bachelors, Bachelors, Client Experience, Customer Service, Technical Support, Account Management, Support Technician, Customer Support Account Specialist, #Customer Support Account Specialist, Account Manager, Inbound, #Telecom, Telecom, #Telecommunications, Telecommunications, Verizon, ATT, #Verizon, #ATT, T-Mobile, #TMobile, Indeed, LinkedIn, #Indeed, #LinkedIn, Telecommunication Jobs, #TelecommunicationJobs, Google, SimplyHired

    Apply