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79 Verizon Customer Service Jobs Hiring Near You

Verizon

Retail Sales Associate

Lancaster, OH · On-site

$65K - $75K/yr

Generate retail sales by using your passion for cutting-edge technology, and exceptional customer service to expand the Verizon network. * Learn and uncover customers' needs by creating connections ...

Verizon

Retail Sales Associate

Huber Heights, OH · On-site

$65K - $75K/yr

Generate retail sales by using your passion for cutting-edge technology, and exceptional customer service to expand the Verizon network. * Learn and uncover customers' needs by creating connections ...

Verizon

Retail Sales Associate

Lancaster, OH · On-site

$65K - $75K/yr

Generate retail sales by using your passion for cutting-edge technology, and exceptional customer service to expand the Verizon network. * Learn and uncover customers' needs by creating connections ...

Verizon

Retail Sales Associate

Dublin, OH · On-site

$65K - $75K/yr

Generate retail sales by using your passion for cutting-edge technology, and exceptional customer service to expand the Verizon network. * Learn and uncover customers' needs by creating connections ...

Verizon

Retail Sales Associate

Lancaster, OH · On-site

$65K - $75K/yr

Generate retail sales by using your passion for cutting-edge technology, and exceptional customer service to expand the Verizon network. * Learn and uncover customers' needs by creating connections ...

Verizon

Retail Sales Associate

Columbus, OH · On-site

$65K - $75K/yr

Generate retail sales by using your passion for cutting-edge technology, and exceptional customer service to expand the Verizon network. * Learn and uncover customers' needs by creating connections ...

Verizon

Retail Sales Associate

Dayton, OH · On-site

$65K - $75K/yr

Generate retail sales by using your passion for cutting-edge technology, and exceptional customer service to expand the Verizon network. * Learn and uncover customers' needs by creating connections ...

Verizon

Retail Sales Associate

Columbus, OH · On-site

$65K - $75K/yr

Generate retail sales by using your passion for cutting-edge technology, and exceptional customer service to expand the Verizon network. * Learn and uncover customers' needs by creating connections ...

Verizon

Retail Sales Associate

Hilliard, OH · On-site

$65K - $75K/yr

Generate retail sales by using your passion for cutting-edge technology, and exceptional customer service to expand the Verizon network. * Learn and uncover customers' needs by creating connections ...

Verizon

Retail Sales Associate

Huber Heights, OH · On-site

$65K - $75K/yr

Generate retail sales by using your passion for cutting-edge technology, and exceptional customer service to expand the Verizon network. * Learn and uncover customers' needs by creating connections ...

Verizon

Retail Sales Associate

Dublin, OH · On-site

$65K - $75K/yr

Generate retail sales by using your passion for cutting-edge technology, and exceptional customer service to expand the Verizon network. * Learn and uncover customers' needs by creating connections ...

Verizon

Retail Sales Associate

Dayton, OH · On-site

$65K - $75K/yr

Generate retail sales by using your passion for cutting-edge technology, and exceptional customer service to expand the Verizon network. * Learn and uncover customers' needs by creating connections ...

Verizon

Retail Sales Associate

Grove City, OH · On-site

$65K - $75K/yr

Generate retail sales by using your passion for cutting-edge technology, and exceptional customer service to expand the Verizon network. * Learn and uncover customers' needs by creating connections ...

Verizon

Retail Sales Associate

Grove City, OH · On-site

$65K - $75K/yr

Generate retail sales by using your passion for cutting-edge technology, and exceptional customer service to expand the Verizon network. * Learn and uncover customers' needs by creating connections ...

Verizon

Retail Sales Associate

Lexington, OH · On-site

$65K - $75K/yr

Generate retail sales by using your passion for cutting-edge technology, and exceptional customer service to expand the Verizon network. * Learn and uncover customers' needs by creating connections ...

Verizon

Retail Sales Associate

Dayton, OH · On-site

$65K - $75K/yr

Generate retail sales by using your passion for cutting-edge technology, and exceptional customer service to expand the Verizon network. * Learn and uncover customers' needs by creating connections ...

Verizon

Retail Sales Associate

Dublin, OH · On-site

$65K - $75K/yr

Generate retail sales by using your passion for cutting-edge technology, and exceptional customer service to expand the Verizon network. * Learn and uncover customers' needs by creating connections ...

Verizon

Retail Sales Associate

Hilliard, OH · On-site

$65K - $75K/yr

Generate retail sales by using your passion for cutting-edge technology, and exceptional customer service to expand the Verizon network. * Learn and uncover customers' needs by creating connections ...

Verizon

Account Manager SMB-Business Sales

Columbus, OH · On-site

Drive sales, increase service revenue and manage relationships for accounts in the 1-19 Employee ... Engage your clients with Verizon's Velocity Selling methodology. Using AI and advanced CRM tools ...

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Showing results 1-20

All JobsVerizon Customer Service Jobs

Verizon Jobs Information

Do workers at Verizon get paid breaks?

Sometimes. Only some people get paid breaks.
39% of people say they don’t get paid breaks.
Based on data from 155 people who took the Breakroom Quiz between August 2025 and August 2026.

Does Verizon pay people when they’re sick?

Yes. Most people get paid when they’re sick.
77% of people say they would get paid if they were sick but scheduled to work.
Based on data from 181 people who took the Breakroom Quiz between August 2025 and August 2026.

At Verizon, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
75% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 167 people who took the Breakroom Quiz between August 2025 and August 2026.

Is the health insurance from Verizon affordable enough for their workers?

Most people say the health insurance costs are okay.
95% of people say the health insurance costs are okay
Based on data from 165 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get paid time off at Verizon?

Most people get paid time off work.
93% of people say they get paid time off.
Based on data from 190 people who took the Breakroom Quiz between August 2025 and August 2026.

How far ahead of time do people find out their work schedule?

Only some people find out their schedule four weeks ahead of time.
  • 23% of people with changing schedules find out their shifts one week or less ahead of time.
  • 13% of people with changing schedules find out their shifts two weeks ahead of time.
  • 25% of people with changing schedules find out their shifts three weeks ahead of time.
  • 40% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 106 people who took the Breakroom Quiz between August 2025 and August 2026.

Do workers at Verizon worry about hours?

Most people don’t worry about getting enough hours.
94% of people report they don’t worry about getting enough hours.
Based on data from 118 people who took the Breakroom Quiz between August 2025 and August 2026.

Do Verizon workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
48% report that they don’t have enough control over which shifts they work.
Based on data from 104 people who took the Breakroom Quiz between August 2025 and August 2026.

How easy is it for Verizon workers to change shifts?

Some people find it hard to change shifts.
45% of people report that it’s hard to change shifts if they need to.
Based on data from 94 people who took the Breakroom Quiz between August 2025 and August 2026.

How easy is it to get time off at Verizon?

Most people find it easy to get time off.
76% of people report it’s easy to get time off.
Based on data from 168 people who took the Breakroom Quiz between August 2025 and August 2026.

Do Verizon managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
83% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 121 people who took the Breakroom Quiz between August 2025 and August 2026.

Do jobs at Verizon spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
21% of people report that their job takes up time that they don’t get paid for.
Based on data from 119 people who took the Breakroom Quiz between August 2025 and August 2026.

How easy is it to take sick days at Verizon?

Most people find it easy to take sick days.
80% of people report that it’s easy to take time off if they are sick.
Based on data from 176 people who took the Breakroom Quiz between August 2025 and August 2026.

Is a Verizon job good for students?

Most students say this is a good place to work if you’re studying.
80% of students report this is a good place to work if you’re studying.
Based on data from 54 people who took the Breakroom Quiz between November 2024 and May 2026.

Is working at Verizon good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
67% of people who care for a child or other relative report this is a good place to work.
Based on data from 69 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Verizon feel treated with respect by their managers?

Most people feel treated with respect by their managers.
84% of people say they’re treated with respect by their managers.
Based on data from 176 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Verizon get to take their breaks without interruption?

Most people get breaks without interruption.
76% of people report that they get to take their breaks without interruption.
Based on data from 172 people who took the Breakroom Quiz between August 2025 and August 2026.

Is it stressful to work at Verizon?

Most people feel stressed out here.
74% of people say they often feel stressed out at work.
Based on data from 180 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Verizon enjoy their jobs?

Most people enjoy their job.
70% of people report they enjoy their job.
Based on data from 161 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Verizon recommend working with their team?

Only some people recommend working with their team.
45% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 194 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get enough training when they start at Verizon?

Most people got enough training when they started.
78% of people report they got enough training when they started working here.
Based on data from 186 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get support to advance at Verizon?

Most people are given support to advance their career here.
In the last year, 69% of people report being given support to advance their career here.
Based on data from 165 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people think Verizon’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
82% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 170 people who took the Breakroom Quiz between August 2025 and August 2026.

Do workers feel well informed about how Verizon is doing?

Most people feel well informed about how the company is doing.
73% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 165 people who took the Breakroom Quiz between August 2025 and August 2026.

What are the most popular job types at Verizon?

    What are the most popular jobs at Verizon?

    What are the most popular categories at Verizon?

    Infographic showing various Customer Service job openings at Verizon in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.

    Retail Sales Associate

    Verizon

    Lancaster, OH • On-site

    $65K - $75K/yr

    Full-time

    Medical, Dental, Vision, Life, Retirement, PTO

    Re-posted 8 days ago

    Verizon rating

    7.8

    Company rating: 7.8 out of 10

    Based on 522 frontline employees who took The Breakroom Quiz

    36th of 98 rated telecommunications companies

    Job description

    When you join Verizon
    You want more out of a career. A place to share your ideas freely - even if they're daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love - driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together - lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife.
    What you'll be doing...
    As a full-time Verizon Retail Sales Associate, you'll have the opportunity to grow your career with a team focused on unlocking your full potential and sales success within one of our retail stores. Here's what you can expect:
    • Generate retail sales by using your passion for cutting-edge technology, and exceptional customer service to expand the Verizon network.
    • Learn and uncover customers' needs by creating connections and asking the right questions.
    • Position product insights and solution recommendations to provide customers with a complete top-down sales solution.
    • Close sales by using phenomenal communication skills to fulfill customer needs with simple and intuitive tech solutions.
    • Continuously develop yourself through ongoing training and up-skill in operational functions across merchandising and inventory.
    • Potential to grow your customer base by placing outbound calls and sending text messages to current Verizon customers who are interested in our products and services.
    • Opportunities to engage with the community outside of the store to expand your loyal customer base, including at off-site Verizon sponsored events.

    We're hiring immediately! This isn't your typical entry-level retail position. Whether you're just starting out or have years of sales experience, you can earn $16.00 to $21.00 per hour in base pay, plus up to $18,000 a year in individual-based commissions if you hit all your sales goals. Planning to go above and beyond? With our commission program, the opportunities are unlimited for employees who exceed their sales goals. Top performers could make an extra $14,500 or more in individual-based commissions, giving you the chance to earn a total of $65,000+ to $75,500+ annually. Compensation varies by geography, hours worked, and performance.
    Our comprehensive benefits (starting day one) and perks are designed to help you move forward in your career and in your life outside of Verizon. From health and well-being benefits to investment in your education and career, we've got you covered!
    • Best in class medical, dental, and vision
    • Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions to the plan, qualified student loan repayments, or a combination of both
    • Sales recognition programs that have, in the past, awarded top performers with all inclusive travel to domestic and international destinations, gifts, and other incentives
    • Five weeks of paid time off (vacation, holidays, personal days)
    • 8 weeks of paid parental leave for eligible new parents (when paired with short-term disability, this benefit may provide up to 16 weeks of paid time off for the birthing parent)
    • Up to $8K per year in tuition assistance
    • Discounts up to 50% off on Verizon products and services
    • Additional employee discounts on attractions, automotive, travel and more.

    This position is a great way to jumpstart your career! Too good to be true? Hear from our Verizon Retail team members on what it's like to be part of a team that invests in you. From our in-person new hire experience and award-winning training programs to our culture of learning and amazing benefits, you'll be able to apply your skills while elevating your career.
    What we're looking for...
    You'll need to have:
    • High school diploma or GED.
    • One or more years of relevant experience required, demonstrated through work experience and/or military experience.
    • Willingness to work evenings, weekends, and holidays (you'll know your schedule four weeks in advance).
    • Openness to pick up additional shifts and earn more income, typically during the summer months, November through December, and/or during peak vacation periods.

    Even better if you have one or more of the following:
    • Experience working in a commission-based environment.
    • Demonstrated sales experience communicating with customers to find solutions.
    • Customer service experience.

    If Verizon and this role sound like a fit for you, we encourage you to apply even if you don't meet every "even better" qualification listed above.
    After you apply...
    You may be required to take an assessment. It takes about 19 minutes to complete. If you're selected to move forward, one of our recruiters will reach out to tell you more about the role and answer your questions.
    Where you'll be working
    In this worksite-based role, you'll work onsite at a defined location(s).
    Scheduled Weekly Hours
    40
    Equal Employment Opportunity
    Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics.
    Benefits and Compensation
    Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefit options including: medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance. We also offer a matched 401(k) savings plan, up to 8 company paid holidays per year and up to 6 personal days per year, paid parental leave, adoption assistance and tuition assistance, plus other incentives, we've got you covered with our award-winning total rewards package. Depending on the role, employees have the opportunity to receive compensation in the form of premium pay such as overtime, shift differential, holiday pay, allowances, etc. Newly hired employees receive up to 15 days of vacation per year, which grows with additional service. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances.
    This is a commission based position with the potential to earn more.
    The starting base pay rate for the location listed on this job requisition is: $16.59 per hour.

    What Verizon employees say

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