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64 Urbn Service Department Manager Jobs Hiring Near You

URBN

URBN Seasonal Clerk

Gap, PA · On-site

$17.75/hr

Perform department-specific tasks as assigned by the Supervisor/Manager. * Works with all ... in the uniformed services, genetic information, or any other protected characteristic as ...

MB Woodworking

Service Department

Cleveland, OH · On-site

$800 - $1.4K/wk

The Service Department role focuses on providing exceptional customer service through daily in-person interactions. This position involves supporting customers, resolving their issues efficiently ...

Urbn

URBN Operations Supervisor

Reno, NV · On-site

$60 - $80/hr

Address employee needs in collaboration with the Operations Manager. * Assist in other departments ... in the uniformed services, genetic information, or any other protected characteristic as ...

URBN

URBN Warehouse Clerk

Reno, NV · On-site

$16 - $19.25/hr

You will perform department-specific tasks as assigned by the Supervisor/Manager and work with all ... in the uniformed services, genetic information, or any other protected characteristic as ...

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URBN Jobs Information

Do workers at URBN get paid breaks?

No. Most people don’t get paid breaks.
73% of people say they don’t get paid breaks.
Based on data from 44 people who took the Breakroom Quiz between December 2024 and May 2026.

Does URBN pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
69% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 48 people who took the Breakroom Quiz between December 2024 and May 2026.

At URBN, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
50% of people say they have to use vacation days when they’re out sick.
Based on data from 8 people who took the Breakroom Quiz between June 2025 and May 2026.

Are part-time workers able to get health insurance from URBN?

Most people who work part-time can't get health insurance.
100% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 12 people who took the Breakroom Quiz between December 2024 and February 2025.

Is the health insurance from URBN affordable enough for their workers?

Most people say the health insurance costs are okay.
100% of people say the health insurance costs are okay
Based on data from 8 people who took the Breakroom Quiz between March 2025 and April 2026.

Do people get paid time off at URBN?

Some people get paid time off from work.
43% of people say they don’t get paid time off.
Based on data from 14 people who took the Breakroom Quiz between June 2025 and May 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 10% of people with changing schedules find out their shifts one week or less ahead of time.
  • 35% of people with changing schedules find out their shifts two weeks ahead of time.
  • 50% of people with changing schedules find out their shifts three weeks ahead of time.
  • 5% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 40 people who took the Breakroom Quiz between December 2024 and May 2026.

Do workers at URBN worry about hours?

Some people worry about getting enough hours.
43% of people report they worry about getting enough hours.
Based on data from 44 people who took the Breakroom Quiz between December 2024 and May 2026.

Do URBN workers get to choose the shifts they work?

Most people get to choose which shifts they work.
73% report that they have enough control over which shifts they work.
Based on data from 44 people who took the Breakroom Quiz between December 2024 and May 2026.

How easy is it for URBN workers to change shifts?

Some people find it hard to change shifts.
43% of people report that it’s hard to change shifts if they need to.
Based on data from 37 people who took the Breakroom Quiz between December 2024 and March 2026.

How easy is it to get time off at URBN?

Most people find it easy to get time off.
83% of people report it’s easy to get time off.
Based on data from 42 people who took the Breakroom Quiz between December 2024 and May 2026.

Do URBN managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
85% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 47 people who took the Breakroom Quiz between December 2024 and May 2026.

Do jobs at URBN spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
20% of people report that their job takes up time that they don’t get paid for.
Based on data from 40 people who took the Breakroom Quiz between December 2024 and May 2026.

How easy is it to take sick days at URBN?

Most people find it easy to take sick days.
69% of people report that it’s easy to take time off if they are sick.
Based on data from 42 people who took the Breakroom Quiz between December 2024 and May 2026.

Is a URBN job good for students?

Most students say this is a good place to work if you’re studying.
91% of students report this is a good place to work if you’re studying.
Based on data from 22 people who took the Breakroom Quiz between December 2024 and September 2025.

Is working at URBN good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
50% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 6 people who took the Breakroom Quiz between February 2025 and May 2026.

Do people at URBN feel treated with respect by their managers?

Most people feel treated with respect by their managers.
81% of people say they’re treated with respect by their managers.
Based on data from 47 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people at URBN get to take their breaks without interruption?

Most people get breaks without interruption.
86% of people report that they get to take their breaks without interruption.
Based on data from 44 people who took the Breakroom Quiz between December 2024 and May 2026.

Is it stressful to work at URBN?

Some people feel stressed here.
56% of people say they often feel stressed at work.
Based on data from 50 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people at URBN enjoy their jobs?

Most people enjoy their job.
73% of people report they enjoy their job.
Based on data from 44 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people at URBN recommend working with their team?

Only some people recommend working with their team.
39% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 54 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people get enough training when they start at URBN?

Some people didn’t get enough training when they started.
41% of people report they didn’t get enough training when they started working here.
Based on data from 44 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people get support to advance at URBN?

Only some people are given support to advance their career here.
In the last year, 61% of people report not being given support to advance their career here.
Based on data from 44 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people think URBN’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
80% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 49 people who took the Breakroom Quiz between December 2024 and May 2026.

Do workers feel well informed about how URBN is doing?

Only some people feel well informed about how the company is doing.
57% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 47 people who took the Breakroom Quiz between December 2024 and May 2026.

What other companies are hiring for Service Department Manager jobs?

What are the most popular jobs at Urbn?

What are the most popular categories at Urbn?

Infographic showing various Service Department Manager job openings at Urbn in the United States as of August 2026, with employment types broken down into 39% Full Time, and 61% Part Time. Highlights an 99% Physical, and 1% Remote job distribution.

Customer Service Department Manager - Bilingual

ULINE

Irving, TX • On-site

$85K - $100K/yr

Full-time

Medical, Retirement, PTO

Re-posted 9 days ago

Uline rating

8.2

Company rating: 8.2 out of 10

Uline

Based on 114 frontline employees who took The Breakroom Quiz

7.1

Company rating compared to similar companies: 7.1 out of 10

Retail wholesalers average

Based on 13,222 frontline employees who took The Breakroom Quiz

The best things about working at Uline

  • 100%

    100% say they get paid time off

    say they get paid time off

  • 98%

    98% say their health insurance is affordable

    say their health insurance is affordable

  • 84%

    84% say they get enough training

    say they get enough training

Featured by Uline, based on 114 Breakroom Quiz responses from their frontline employees

Job description

Customer Service Department Manager - Bilingual
Pay from $85,000 to $100,000 per year
Texas Branch - Irving, TX
Fast, friendly, and customer-focused - that's what makes Uline's customer service legendary! As a Bilingual Customer Service Department Manager, continue this legacy by empowering our teams to deliver the exceptional experience our customers love.
Careers Packed with Potential. Backed by 45+ years of success, Uline offers opportunities to grow your career with stability you can count on.
Position Responsibilities
  • Train Team Leads to build a high-performing, positive team environment to provide top-notch customer service.
  • Manage the daily activities of various Customer Service departments.
  • Evaluate team procedures and identify areas for improvement.
  • Review performance reports and suggest ways to increase efficiency.
  • Resolve escalated customer issues promptly.

Minimum Requirements
  • Bachelor's degree.
  • Bilingual (English / Spanish) - fluent in both verbal and written forms.
  • 3+ years of customer service management experience.
  • Demonstrated ability to effectively coach and develop a high-performing team.

Benefits
  • Complete health insurance coverage and 401(k) with 6% employer match that starts day one!
  • Multiple bonus programs.
  • Paid holidays and generous paid time off.
  • Tuition Assistance Program that covers professional continuing education.

Employee Perks
  • Best-in-class, clean, modern air-conditioned facilities.
  • First-class fitness center and beautifully maintained walking paths.

About Uline
Uline, a family-owned company, is North America's leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations.
Uline is a drug-free workplace. All new hires must complete a pre-employment hair follicle drug screening. All positions are on-site.
EEO/AA Employer/Vet/Disabled
#LI-CM1
#LI-TX001
(#IN-TXMANC)
#ZR-TXCS
Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore Uline.jobs to learn more!

Working at Uline

Perks for frontline workers

From Uline, via Breakroom

  • Complete health insurance coverage and 401(k) with 6% employer match that starts day one!

  • Multiple bonus programs.

  • Paid holidays and generous paid time off.

  • Tuition Assistance Program that covers professional continuing education.

  • Fitness center and walking trails at select locations.

  • In-house speakers, workshops and seminars.

What to expect from working at Uline

From Uline

About Uline, in their own words

From Uline

Uline, a family-owned business headquartered in Kenosha County, Wisconsin, is the leading distributor of shipping, industrial and packaging materials to businesses throughout North America.

What Uline employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Uline logo

About Uline

Sourced by ZipRecruiter

Uline is North America's leading distributor of shipping, industrial and packaging materials. We're a family-owned company known for incredible service, quality products and same-day shipping of our huge in-stock inventory. With over 9,000 employees across 13 locations, it's time you joined Uline.

Industry

Paper product wholesalers, trucking and wholesale

Company size

5,001 - 10,000 Employees

Headquarters location

Pleasant Prairie, WI, US

Social media

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