URBN IT Support Analyst
Kansas City, KS · On-site
Role Summary URBN is looking for an IT Support Analyst position who will responsible for support of all IT systems within the Distribution Center (DC) and other desktop support across the enterprise.
13 Urbn Desktop Support Jobs Hiring Near You
URBN IT Support Analyst
Kansas City, KS · On-site
Role Summary URBN is looking for an IT Support Analyst position who will responsible for support of all IT systems within the Distribution Center (DC) and other desktop support across the enterprise.
URBN IT Support Analyst
Kansas City, KS · On-site
Role Summary URBN is looking for an IT Support Analyst position who will responsible for support of all IT systems within the Distribution Center (DC) and other desktop support across the enterprise.
URBN IT Support Analyst
Kansas City, KS · On-site
Role Summary URBN is looking for an IT Support Analyst position who will responsible for support of all IT systems within the Distribution Center (DC) and other desktop support across the enterprise.
URBN IT Support Analyst
Kansas City, KS · On-site
URBN is looking for an IT Support Analyst position who will responsible for support of all IT systems within the Distribution Center (DC) and other desktop support across the enterprise. This ...
URBN IT Support Analyst
Kansas City, KS · On-site
URBN is looking for an IT Support Analyst position who will responsible for support of all IT systems within the Distribution Center (DC) and other desktop support across the enterprise. This ...
URBN General Equipment Operator
Gap, PA · On-site
$17.75/hr
They may also need to support their team on the warehouse floor, working together to ensure ... RF scanners or desktop computers and touchscreens to efficiently track the location of products.
URBN General Equipment Operator
Gap, PA · On-site
$17.75/hr
They may also need to support their team on the warehouse floor, working together to ensure ... RF scanners or desktop computers and touchscreens to efficiently track the location of products.
URBN General Equipment Operator
Gap, PA · On-site
$17.75/hr
They may also need to support their team on the warehouse floor, working together to ensure ... RF scanners or desktop computers and touchscreens to efficiently track the location of products.
URBN General Equipment Operator
Gap, PA · On-site
$17.75/hr
They may also need to support their team on the warehouse floor, working together to ensure ... RF scanners or desktop computers and touchscreens to efficiently track the location of products.
URBN General Equipment Operator
Kansas City, KS · On-site
$17.75/hr
They may also need to support their team on the warehouse floor, working together to ensure ... RF scanners or desktop computers and touchscreens to efficiently track the location of products.
URBN General Equipment Operator
Kansas City, KS · On-site
$17.75/hr
They may also need to support their team on the warehouse floor, working together to ensure ... RF scanners or desktop computers and touchscreens to efficiently track the location of products.
URBN General Equipment Operator
Kansas City, KS · On-site
$17.75/hr
They may also need to support their team on the warehouse floor, working together to ensure ... RF scanners or desktop computers and touchscreens to efficiently track the location of products.
URBN General Equipment Operator
Kansas City, KS · On-site
$17.75/hr
They may also need to support their team on the warehouse floor, working together to ensure ... RF scanners or desktop computers and touchscreens to efficiently track the location of products.
URBN General Equipment Operator
Gap, PA · On-site
$17.75/hr
They may also need to support their team on the warehouse floor, working together to ensure ... RF scanners or desktop computers and touchscreens to efficiently track the location of products.
URBN General Equipment Operator
Gap, PA · On-site
$17.75/hr
They may also need to support their team on the warehouse floor, working together to ensure ... RF scanners or desktop computers and touchscreens to efficiently track the location of products.
URBN General Equipment Operator
Gap, PA · On-site
$17.75/hr
They may also need to support their team on the warehouse floor, working together to ensure ... RF scanners or desktop computers and touchscreens to efficiently track the location of products.
URBN General Equipment Operator
Gap, PA · On-site
$17.75/hr
They may also need to support their team on the warehouse floor, working together to ensure ... RF scanners or desktop computers and touchscreens to efficiently track the location of products.
URBN General Equipment Operator
Gap, PA · On-site
$17.75/hr
They may also need to support their team on the warehouse floor, working together to ensure ... RF scanners or desktop computers and touchscreens to efficiently track the location of products.
URBN General Equipment Operator
Gap, PA · On-site
$17.75/hr
They may also need to support their team on the warehouse floor, working together to ensure ... RF scanners or desktop computers and touchscreens to efficiently track the location of products.
URBN General Equipment Operator
Kansas City, KS · On-site
$17.75/hr
They may also need to support their team on the warehouse floor, working together to ensure ... RF scanners or desktop computers and touchscreens to efficiently track the location of products.
URBN General Equipment Operator
Kansas City, KS · On-site
$17.75/hr
They may also need to support their team on the warehouse floor, working together to ensure ... RF scanners or desktop computers and touchscreens to efficiently track the location of products.
URBN Warehouse Trainer
Gap, PA · On-site
$18.50/hr
RF scanners or desktop computers and touchscreens. * Support all other duties as assigned by ... URBN offers a predictable pay increase schedule through our Step Program for designated roles ...
URBN Warehouse Trainer
Gap, PA · On-site
$18.50/hr
RF scanners or desktop computers and touchscreens. * Support all other duties as assigned by ... URBN offers a predictable pay increase schedule through our Step Program for designated roles ...
URBN Seasonal General Equipment Operator
Gap, PA · On-site
$16 - $20.25/hr
They may also need to support their team on the warehouse floor, working together to ensure ... RF scanners or desktop computers and touchscreens to efficiently track the location of products.
New
URBN Seasonal General Equipment Operator
Gap, PA · On-site
$16 - $20.25/hr
They may also need to support their team on the warehouse floor, working together to ensure ... RF scanners or desktop computers and touchscreens to efficiently track the location of products.
New
URBN Jobs Information
Do workers at URBN get paid breaks?
No. Most people don’t get paid breaks.
73% of people say they don’t get paid breaks.
Based on data from 44 people who took the Breakroom Quiz between December 2024 and May 2026.
73% of people say they don’t get paid breaks.
Based on data from 44 people who took the Breakroom Quiz between December 2024 and May 2026.
Does URBN pay people when they’re sick?
No. Most people don’t get paid when they’re sick.
69% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 48 people who took the Breakroom Quiz between December 2024 and May 2026.
69% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 48 people who took the Breakroom Quiz between December 2024 and May 2026.
At URBN, are sick days and vacation days separate paid time off?
Only some people have separate paid time off for sick days and vacation.
50% of people say they have to use vacation days when they’re out sick.
Based on data from 8 people who took the Breakroom Quiz between June 2025 and May 2026.
50% of people say they have to use vacation days when they’re out sick.
Based on data from 8 people who took the Breakroom Quiz between June 2025 and May 2026.
Are part-time workers able to get health insurance from URBN?
Most people who work part-time can't get health insurance.
100% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 12 people who took the Breakroom Quiz between December 2024 and February 2025.
100% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 12 people who took the Breakroom Quiz between December 2024 and February 2025.
Is the health insurance from URBN affordable enough for their workers?
Most people say the health insurance costs are okay.
100% of people say the health insurance costs are okay
Based on data from 8 people who took the Breakroom Quiz between March 2025 and April 2026.
100% of people say the health insurance costs are okay
Based on data from 8 people who took the Breakroom Quiz between March 2025 and April 2026.
Do people get paid time off at URBN?
Some people get paid time off from work.
43% of people say they don’t get paid time off.
Based on data from 14 people who took the Breakroom Quiz between June 2025 and May 2026.
43% of people say they don’t get paid time off.
Based on data from 14 people who took the Breakroom Quiz between June 2025 and May 2026.
How far ahead of time do people find out their work schedule?
Most people find out their schedule less than four weeks ahead of time.
Based on data from 40 people who took the Breakroom Quiz between December 2024 and May 2026.
- 10% of people with changing schedules find out their shifts one week or less ahead of time.
- 35% of people with changing schedules find out their shifts two weeks ahead of time.
- 50% of people with changing schedules find out their shifts three weeks ahead of time.
- 5% of people with changing schedules find out their shifts four weeks or more ahead of time.
Based on data from 40 people who took the Breakroom Quiz between December 2024 and May 2026.
Do workers at URBN worry about hours?
Some people worry about getting enough hours.
43% of people report they worry about getting enough hours.
Based on data from 44 people who took the Breakroom Quiz between December 2024 and May 2026.
43% of people report they worry about getting enough hours.
Based on data from 44 people who took the Breakroom Quiz between December 2024 and May 2026.
Do URBN workers get to choose the shifts they work?
Most people get to choose which shifts they work.
73% report that they have enough control over which shifts they work.
Based on data from 44 people who took the Breakroom Quiz between December 2024 and May 2026.
73% report that they have enough control over which shifts they work.
Based on data from 44 people who took the Breakroom Quiz between December 2024 and May 2026.
How easy is it for URBN workers to change shifts?
Some people find it hard to change shifts.
43% of people report that it’s hard to change shifts if they need to.
Based on data from 37 people who took the Breakroom Quiz between December 2024 and March 2026.
43% of people report that it’s hard to change shifts if they need to.
Based on data from 37 people who took the Breakroom Quiz between December 2024 and March 2026.
How easy is it to get time off at URBN?
Most people find it easy to get time off.
83% of people report it’s easy to get time off.
Based on data from 42 people who took the Breakroom Quiz between December 2024 and May 2026.
83% of people report it’s easy to get time off.
Based on data from 42 people who took the Breakroom Quiz between December 2024 and May 2026.
Do URBN managers change schedules at the last minute?
Most managers don’t change people’s schedules at the last minute.
85% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 47 people who took the Breakroom Quiz between December 2024 and May 2026.
85% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 47 people who took the Breakroom Quiz between December 2024 and May 2026.
Do jobs at URBN spill into time workers aren’t paid for?
Rarely. The job doesn't usually spill into unpaid time.
20% of people report that their job takes up time that they don’t get paid for.
Based on data from 40 people who took the Breakroom Quiz between December 2024 and May 2026.
20% of people report that their job takes up time that they don’t get paid for.
Based on data from 40 people who took the Breakroom Quiz between December 2024 and May 2026.
How easy is it to take sick days at URBN?
Most people find it easy to take sick days.
69% of people report that it’s easy to take time off if they are sick.
Based on data from 42 people who took the Breakroom Quiz between December 2024 and May 2026.
69% of people report that it’s easy to take time off if they are sick.
Based on data from 42 people who took the Breakroom Quiz between December 2024 and May 2026.
Is a URBN job good for students?
Most students say this is a good place to work if you’re studying.
91% of students report this is a good place to work if you’re studying.
Based on data from 22 people who took the Breakroom Quiz between December 2024 and September 2025.
91% of students report this is a good place to work if you’re studying.
Based on data from 22 people who took the Breakroom Quiz between December 2024 and September 2025.
Is working at URBN good if you’re a parent or caregiver?
Only some parents and caregivers say this is a good place to work.
50% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 6 people who took the Breakroom Quiz between February 2025 and May 2026.
50% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 6 people who took the Breakroom Quiz between February 2025 and May 2026.
Do people at URBN feel treated with respect by their managers?
Most people feel treated with respect by their managers.
81% of people say they’re treated with respect by their managers.
Based on data from 47 people who took the Breakroom Quiz between December 2024 and May 2026.
81% of people say they’re treated with respect by their managers.
Based on data from 47 people who took the Breakroom Quiz between December 2024 and May 2026.
Do people at URBN get to take their breaks without interruption?
Most people get breaks without interruption.
86% of people report that they get to take their breaks without interruption.
Based on data from 44 people who took the Breakroom Quiz between December 2024 and May 2026.
86% of people report that they get to take their breaks without interruption.
Based on data from 44 people who took the Breakroom Quiz between December 2024 and May 2026.
Is it stressful to work at URBN?
Some people feel stressed here.
56% of people say they often feel stressed at work.
Based on data from 50 people who took the Breakroom Quiz between December 2024 and May 2026.
56% of people say they often feel stressed at work.
Based on data from 50 people who took the Breakroom Quiz between December 2024 and May 2026.
Do people at URBN enjoy their jobs?
Most people enjoy their job.
73% of people report they enjoy their job.
Based on data from 44 people who took the Breakroom Quiz between December 2024 and May 2026.
73% of people report they enjoy their job.
Based on data from 44 people who took the Breakroom Quiz between December 2024 and May 2026.
Do people at URBN recommend working with their team?
Only some people recommend working with their team.
39% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 54 people who took the Breakroom Quiz between December 2024 and May 2026.
39% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 54 people who took the Breakroom Quiz between December 2024 and May 2026.
Do people get enough training when they start at URBN?
Some people didn’t get enough training when they started.
41% of people report they didn’t get enough training when they started working here.
Based on data from 44 people who took the Breakroom Quiz between January 2025 and May 2026.
41% of people report they didn’t get enough training when they started working here.
Based on data from 44 people who took the Breakroom Quiz between January 2025 and May 2026.
Do people get support to advance at URBN?
Only some people are given support to advance their career here.
In the last year, 61% of people report not being given support to advance their career here.
Based on data from 44 people who took the Breakroom Quiz between December 2024 and May 2026.
In the last year, 61% of people report not being given support to advance their career here.
Based on data from 44 people who took the Breakroom Quiz between December 2024 and May 2026.
Do people think URBN’s headquarters understands what’s happening where they work?
Most people think headquarters doesn’t understand what’s happening where they work.
80% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 49 people who took the Breakroom Quiz between December 2024 and May 2026.
80% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 49 people who took the Breakroom Quiz between December 2024 and May 2026.
Do workers feel well informed about how URBN is doing?
Only some people feel well informed about how the company is doing.
57% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 47 people who took the Breakroom Quiz between December 2024 and May 2026.
57% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 47 people who took the Breakroom Quiz between December 2024 and May 2026.
What are the most popular job types at Urbn?
What are the most popular jobs at Urbn?
What are the most popular categories at Urbn?
Full-time
Medical, Dental, Vision, Retirement, PTO
Re-posted 16 days ago
URBN rating
6.7
Based on 54 frontline employees who took The Breakroom Quiz
32nd of 104 rated fashion retailers
Job description
Role Summary
URBN is looking for an IT Support Analyst position who will responsible for support of all IT systems within the Distribution Center (DC) and other desktop support across the enterprise. This position will be responsible for prioritizing work efforts with IT and be the main point of contact for all escalation related to critical priority one issues.
Role Responsibilities
Role Qualifications
#LI-HP1
The Perks
URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit www.urbn.com/work-with-us/benefits
EEO Statement
URBN celebrates diversity and is committed to creating an inclusive environment for all employees. We are proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, sex (including gender, pregnancy, sexual orientation, and gender identity or expression), religion, creed, age, physical or mental disability, national origin or ancestry, ethnicity, citizenship, service in the uniformed services, genetic information, or any other protected characteristic as established by law. We believe strongly in fostering a safe, fair and respectful work environment. To ensure compliance with our non-discrimination and anti-harassment policies, we offer anti-harassment training to managers and employees.
URBN is looking for an IT Support Analyst position who will responsible for support of all IT systems within the Distribution Center (DC) and other desktop support across the enterprise. This position will be responsible for prioritizing work efforts with IT and be the main point of contact for all escalation related to critical priority one issues.
Role Responsibilities
- This position will be the main point of contact for all priority incidents within the Gap, PA DC campus
- Daily prioritization of all Service Desk IT incidents and service requests
- Work with Distribution Center business to continually improve on IT service levels and recommend changes to improve as required
- This position will help drive the adherence of IT standards for hardware and support within DC
- This position will be expected to keep current on technologies related to run the production IT systems
- This position will be instrumental in interfacing with other offsite IT Support teams
Role Qualifications
- Technical Degree in a computer related field or 2+ years experience working in a desktop support role
- Excellent customer service experience working with critical production situations with the ability to train end users
- Prior experience working with 3rd party vendors for incident escalation/resolution and future upgrades related to systems in CC and DC
- Networking experience with wired and wireless technologies including RF
- Ability to manage several critical incidents and escalate to IT management as necessary
#LI-HP1
The Perks
URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit www.urbn.com/work-with-us/benefits
EEO Statement
URBN celebrates diversity and is committed to creating an inclusive environment for all employees. We are proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, sex (including gender, pregnancy, sexual orientation, and gender identity or expression), religion, creed, age, physical or mental disability, national origin or ancestry, ethnicity, citizenship, service in the uniformed services, genetic information, or any other protected characteristic as established by law. We believe strongly in fostering a safe, fair and respectful work environment. To ensure compliance with our non-discrimination and anti-harassment policies, we offer anti-harassment training to managers and employees.