Upstart's Loan Processing team is seeking a highly skilled and motivated Operations Manager to help lead our Personal Loans Team. The Operations Manager will be responsible for overseeing the day-to ...
72 Upstart Operations Jobs Hiring Near You
Upstart's Loan Processing team is seeking a highly skilled and motivated Operations Manager to help lead our Personal Loans Team. The Operations Manager will be responsible for overseeing the day-to ...
Senior Home Lending Underwriter
Columbus, OH · On-site
$79 - $109.20/hr
... Upstart to originate high quality loans. How you'll make an impact * Approval & decline accuracy ... Operational consistency: Apply underwriting guidelines consistently and contribute to maintaining ...
Senior Home Lending Underwriter
Columbus, OH · On-site
$79 - $109.20/hr
... Upstart to originate high quality loans. How you'll make an impact * Approval & decline accuracy ... Operational consistency: Apply underwriting guidelines consistently and contribute to maintaining ...
Senior Security Engineer
Columbus, OH · On-site
$164.80 - $228.40/hr
About Upstart At Upstart, we're united by a mission that matters: to radically reduce the cost and ... Experience working with diverse data domains (e.g., analytics, reporting, business operations, or ...
Senior Security Engineer
Columbus, OH · On-site
$164.80 - $228.40/hr
About Upstart At Upstart, we're united by a mission that matters: to radically reduce the cost and ... Experience working with diverse data domains (e.g., analytics, reporting, business operations, or ...
Affidavit Support Specialist
Columbus, OH · On-site
Upstart's centralized Affidavit Support function is a sub team within the Recovery Operations department. The Affidavit Support Specialist prepares, reviews, notarizes, and otherwise processes ...
Affidavit Support Specialist
Columbus, OH · On-site
Upstart's centralized Affidavit Support function is a sub team within the Recovery Operations department. The Affidavit Support Specialist prepares, reviews, notarizes, and otherwise processes ...
Upstart's centralized Affidavit Support function is a sub team within the Recovery Operations department. The Affidavit Support Specialist prepares, reviews, notarizes, and otherwise processes ...
Upstart's centralized Affidavit Support function is a sub team within the Recovery Operations department. The Affidavit Support Specialist prepares, reviews, notarizes, and otherwise processes ...
Senior/Principal Machine Learning Engineer
Columbus, OH · On-site
$220.70 - $300/hr
About Upstart At Upstart, we're united by a mission that matters: to radically reduce the cost and ... Automate and standardize operational workflows, enabling scientists to focus on high-leverage ...
Senior/Principal Machine Learning Engineer
Columbus, OH · On-site
$220.70 - $300/hr
About Upstart At Upstart, we're united by a mission that matters: to radically reduce the cost and ... Automate and standardize operational workflows, enabling scientists to focus on high-leverage ...
Customer Experience Specialist, Home Lending
Columbus, OH · On-site
$16.50 - $20.75/hr
The Home Lending Operations team at Upstart is building a borrower experience that is clear, accessible, and human-from the very first interaction through to loan funding. While most of the loan ...
Customer Experience Specialist, Home Lending
Columbus, OH · On-site
$16.50 - $20.75/hr
The Home Lending Operations team at Upstart is building a borrower experience that is clear, accessible, and human-from the very first interaction through to loan funding. While most of the loan ...
Customer Experience Specialist, Home Lending
Columbus, OH · On-site
$17.25 - $21.50/hr
The Home Lending Operations team at Upstart is building a borrower experience that is clear, accessible, and human-from the very first interaction through to loan funding. While most of the loan ...
Customer Experience Specialist, Home Lending
Columbus, OH · On-site
$17.25 - $21.50/hr
The Home Lending Operations team at Upstart is building a borrower experience that is clear, accessible, and human-from the very first interaction through to loan funding. While most of the loan ...
Software Engineer, Foundations
Columbus, OH · On-site
$142 - $196/hr
Software Engineer - Foundations As a Software Engineer, Foundations at Upstart, you will help scale ... operations. How you'll make an impact * Build and maintain scalable backend systems and data ...
Software Engineer, Foundations
Columbus, OH · On-site
$142 - $196/hr
Software Engineer - Foundations As a Software Engineer, Foundations at Upstart, you will help scale ... operations. How you'll make an impact * Build and maintain scalable backend systems and data ...
Senior Loan Processor
Columbus, OH · On-site
$25.48/hr
About Upstart At Upstart, we're united by a mission that matters: to radically reduce the cost and ... The team reviews loan applications, validates documentation, and partners across Operations ...
Senior Loan Processor
Columbus, OH · On-site
$25.48/hr
About Upstart At Upstart, we're united by a mission that matters: to radically reduce the cost and ... The team reviews loan applications, validates documentation, and partners across Operations ...
Senior Loan Processor
Columbus, OH · On-site
$25.48/hr
About Upstart At Upstart, we're united by a mission that matters: to radically reduce the cost and ... The team reviews loan applications, validates documentation, and partners across Operations ...
Senior Loan Processor
Columbus, OH · On-site
$25.48/hr
About Upstart At Upstart, we're united by a mission that matters: to radically reduce the cost and ... The team reviews loan applications, validates documentation, and partners across Operations ...
Customer Experience Specialist, Home Lending
$17.25 - $21.50/hr
The Home Lending Operations team at Upstart is building a borrower experience that is clear, accessible, and human-from the very first interaction through to loan funding. While most of the loan ...
Customer Experience Specialist, Home Lending
$17.25 - $21.50/hr
The Home Lending Operations team at Upstart is building a borrower experience that is clear, accessible, and human-from the very first interaction through to loan funding. While most of the loan ...
Senior Loan Processor
Columbus, OH · On-site
Upstart's Loan Processing team helps borrowers move through the lending process accurately ... The team reviews loan applications, validates documentation, and partners across Operations ...
Senior Loan Processor
Columbus, OH · On-site
Upstart's Loan Processing team helps borrowers move through the lending process accurately ... The team reviews loan applications, validates documentation, and partners across Operations ...
About Upstart At Upstart, we're united by a mission that matters: to radically reduce the cost and ... Translate business, operational, and regulatory requirements into reliable, maintainable software
About Upstart At Upstart, we're united by a mission that matters: to radically reduce the cost and ... Translate business, operational, and regulatory requirements into reliable, maintainable software
About Upstart At Upstart, we're united by a mission that matters: to radically reduce the cost and ... Translate business, operational, and regulatory requirements into reliable, maintainable software
About Upstart At Upstart, we're united by a mission that matters: to radically reduce the cost and ... Translate business, operational, and regulatory requirements into reliable, maintainable software
Software Engineer, Upstart Bank
OR · On-site +1
Upstart Bank is an evolution of Upstart's AI lending platform, focused on simplifying the ... Translate business, operational, and regulatory requirements into reliable, maintainable software
Software Engineer, Upstart Bank
OR · On-site +1
Upstart Bank is an evolution of Upstart's AI lending platform, focused on simplifying the ... Translate business, operational, and regulatory requirements into reliable, maintainable software
Software Engineer, Upstart Bank
OR · On-site +1
Upstart Bank is an evolution of Upstart's AI lending platform, focused on simplifying the ... Translate business, operational, and regulatory requirements into reliable, maintainable software
Software Engineer, Upstart Bank
OR · On-site +1
Upstart Bank is an evolution of Upstart's AI lending platform, focused on simplifying the ... Translate business, operational, and regulatory requirements into reliable, maintainable software
Senior Software Engineer, Upstart Bank
OR · On-site +1
$122K - $161K/yr
Upstart Bank is an evolution of Upstart's AI lending platform, focused on simplifying the ... Translate business, operational, and regulatory requirements into reliable, maintainable software
Senior Software Engineer, Upstart Bank
OR · On-site +1
$122K - $161K/yr
Upstart Bank is an evolution of Upstart's AI lending platform, focused on simplifying the ... Translate business, operational, and regulatory requirements into reliable, maintainable software
Senior Software Engineer, Upstart Bank
$125K - $165K/yr
About Upstart At Upstart, we're united by a mission that matters: to radically reduce the cost and ... Translate business, operational, and regulatory requirements into reliable, maintainable software
Senior Software Engineer, Upstart Bank
$125K - $165K/yr
About Upstart At Upstart, we're united by a mission that matters: to radically reduce the cost and ... Translate business, operational, and regulatory requirements into reliable, maintainable software
About Upstart At Upstart, we're united by a mission that matters: to radically reduce the cost and ... You will translate product, regulatory, and operational priorities into technical plans and ...
About Upstart At Upstart, we're united by a mission that matters: to radically reduce the cost and ... You will translate product, regulatory, and operational priorities into technical plans and ...
Upstart Jobs Information
Does Upstart pay people when they’re sick?
Yes. Most people get paid when they’re sick.
100% of people say they would get paid if they were sick but scheduled to work.
Based on data from 6 people who took the Breakroom Quiz between November 2024 and December 2025.
100% of people say they would get paid if they were sick but scheduled to work.
Based on data from 6 people who took the Breakroom Quiz between November 2024 and December 2025.
How easy is it to get time off at Upstart?
Most people find it easy to get time off.
100% of people report it’s easy to get time off.
Based on data from 5 people who took the Breakroom Quiz between November 2024 and September 2025.
100% of people report it’s easy to get time off.
Based on data from 5 people who took the Breakroom Quiz between November 2024 and September 2025.
How easy is it to take sick days at Upstart?
Most people find it easy to take sick days.
100% of people report that it’s easy to take time off if they are sick.
Based on data from 5 people who took the Breakroom Quiz between November 2024 and September 2025.
100% of people report that it’s easy to take time off if they are sick.
Based on data from 5 people who took the Breakroom Quiz between November 2024 and September 2025.
Do people at Upstart feel treated with respect by their managers?
Most people feel treated with respect by their managers.
80% of people say they’re treated with respect by their managers.
Based on data from 5 people who took the Breakroom Quiz between November 2024 and December 2025.
80% of people say they’re treated with respect by their managers.
Based on data from 5 people who took the Breakroom Quiz between November 2024 and December 2025.
Do people at Upstart get to take their breaks without interruption?
Only some people get breaks without interruption.
40% of people report that their breaks get interrupted.
Based on data from 5 people who took the Breakroom Quiz between November 2024 and September 2025.
40% of people report that their breaks get interrupted.
Based on data from 5 people who took the Breakroom Quiz between November 2024 and September 2025.
Is it stressful to work at Upstart?
Most people feel stressed here.
83% of people say they often feel stressed at work.
Based on data from 6 people who took the Breakroom Quiz between November 2024 and December 2025.
83% of people say they often feel stressed at work.
Based on data from 6 people who took the Breakroom Quiz between November 2024 and December 2025.
Do people at Upstart enjoy their jobs?
Only some people enjoy their job.
40% of people report they don’t enjoy their job.
Based on data from 5 people who took the Breakroom Quiz between November 2024 and December 2025.
40% of people report they don’t enjoy their job.
Based on data from 5 people who took the Breakroom Quiz between November 2024 and December 2025.
Do people at Upstart recommend working with their team?
Only some people recommend working with their team.
67% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 6 people who took the Breakroom Quiz between November 2024 and December 2025.
67% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 6 people who took the Breakroom Quiz between November 2024 and December 2025.
Do people get enough training when they start at Upstart?
Most people got enough training when they started.
67% of people report they got enough training when they started working here.
Based on data from 6 people who took the Breakroom Quiz between November 2024 and December 2025.
67% of people report they got enough training when they started working here.
Based on data from 6 people who took the Breakroom Quiz between November 2024 and December 2025.
Do people think Upstart’s headquarters understands what’s happening where they work?
Most people think headquarters doesn’t understand what’s happening where they work.
83% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 6 people who took the Breakroom Quiz between November 2024 and December 2025.
83% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 6 people who took the Breakroom Quiz between November 2024 and December 2025.
Do workers feel well informed about how Upstart is doing?
Most people feel well informed about how the company is doing.
100% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 5 people who took the Breakroom Quiz between November 2024 and December 2025.
100% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 5 people who took the Breakroom Quiz between November 2024 and December 2025.
What are the most popular jobs at Upstart?
What are the most popular categories at Upstart?
Full-time
This job post has expired today. Applications are no longer accepted.
Upstart rating
7.6
Based on 6 frontline employees who took The Breakroom Quiz
Job description
The Team:
Upstart's Loan Processing team is seeking a highly skilled and motivated Operations Manager to help lead our Personal Loans Team. The Operations Manager will be responsible for overseeing the day-to-day operations of the Personal Loan department, managing team production and outcomes, and providing leadership and guidance to a team of associates and Associate Operations Managers. The ideal candidate will have a strong background in people management, operations, and a proven track record of driving results in a fast paced environment.
As the Operations Manager, Loan Processing at Upstart, you will be responsible for ensuring the Personal Loans team is meeting all target KPIs, such as productivity, turnaround times and touch rates, schedule adherence, and quality. The Operations Manager will work closely with other key leaders across Upstart to help guide and implement strategies for the department. Additionally, the Operations Manager will be responsible for providing leadership, coaching, and mentorship to associates and associate managers.
How you'll make an impact
- Manage and oversee the daily operations of the Personal Loans team, ensuring efficient and effective workflows and processes.
- Help develop and implement strategies to optimize team performance and achieve department goals and targets.
- Monitor team performance metrics and KPIs, identify areas for improvement, and implement corrective actions as needed.
- Collaborate with other departments, including Product and Engineering, Learning and Development, and Quality assurance to ensure seamless operations and adherence to company policies and procedures.
- Prepare and present reports and updates on team performance, including key metrics, trends, and areas of improvement to senior management.
- Work closely alongside the Head of Personal Loans, Workforce Management and Finance to ensure staffing conditions are being optimized.
Minimum Qualifications
- 2+ years of people management experience demonstrating strong leadership and interpersonal skills, with the ability to motivate and inspire others to achieve their full potential
- Excellent communication skills, both written and verbal with the ability to effectively communicate with team members and senior management.
- Strong analytical and problem solving skills with the ability to identify issues and develop thoughtful data driven solutions.
Preferred Qualifications
- 3+ years of people leadership experience in an operations environment.
- 2+ years of collections and/or servicing experience.
Position location This role is available in the following locations: Columbus, OH
Time zone requirements The team operates on the East coast time zones
In-Office requirements. You will be required to work from the Columbus, OH office 2 days per week.
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