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61 Upstart Operations Jobs Hiring Near You

Upstart

Senior Office Administrator

Columbus, OH · On-site

$39.52 - $47.60/hr

As the Senior Office Administrator at Upstart, you will own the day-to-day operations of our Easton office, ensuring it runs smoothly, feels welcoming, and reflects Upstart's values. You'll partner ...

Upstart

Senior Loan Processor, Auto

Columbus, OH · On-site

... operational policies and procedures. As a Senior Loan Processor, Auto at Upstart, you will review and verify applications that require manual evaluation beyond instant AI approvals. You'll assess ...

Upstart

Senior Office Administrator

Columbus, OH · Hybrid

$17.50 - $24/hr

As the Senior Office Administrator at Upstart, you will own the day-to-day operations of our Easton office, ensuring it runs smoothly, feels welcoming, and reflects Upstart's values. You'll partner ...

UpStart

Senior Loan Processor, Auto

Columbus, OH · On-site

... operational policies and procedures. As a Senior Loan Processor, Auto at Upstart, you will review and verify applications that require manual evaluation beyond instant AI approvals. You'll assess ...

Upstart

Senior Loan Processor, Auto

Columbus, OH

... operational policies and procedures. As a Senior Loan Processor, Auto at Upstart, you will review and verify applications that require manual evaluation beyond instant AI approvals. You'll assess ...

Upstart

Senior Software Engineer, Upstart Bank

OR · On-site +1

$122.40K - $161.30K/yr

Upstart Bank is an evolution of Upstart's AI lending platform, focused on simplifying the ... Translate business, operational, and regulatory requirements into reliable, maintainable software

Upstart

Operations Manager, Auto Collections

About Upstart At Upstart, we're united by a mission that matters: to radically reduce the cost and ... As the Operations Manager, Auto Collections at Upstart, you will lead a team of Collections ...

Upstart

Senior Software Engineer, Upstart Bank

$125.40K - $165.30K/yr

About Upstart At Upstart, we're united by a mission that matters: to radically reduce the cost and ... Translate business, operational, and regulatory requirements into reliable, maintainable software

Upstart

Senior Engineering Manager, Upstart Bank

About Upstart At Upstart, we're united by a mission that matters: to radically reduce the cost and ... You will translate product, regulatory, and operational priorities into technical plans and ...

Upstart

Director of Engineering, Upstart Bank

About Upstart At Upstart, we're united by a mission that matters: to radically reduce the cost and ... You will partner closely with Product, Compliance, Legal, Risk, Finance, and Operations to deliver ...

Upstart

Director of Engineering, Upstart Bank

OR · On-site +1

Upstart Bank is an evolution of Upstart's AI lending platform, focused on simplifying the ... You will partner closely with Product, Compliance, Legal, Risk, Finance, and Operations to deliver ...

Upstart

Senior Engineering Manager, Upstart Bank

OR · On-site +1

Upstart Bank is an evolution of Upstart's AI lending platform, focused on simplifying the ... You will translate product, regulatory, and operational priorities into technical plans and ...

Upstart

OR

$114.40K - $156.80K/yr

Upstart's Security Engineering team is passionate about bringing progressive approaches to securing ... and operations. * Scale secure-by-design practices across the SDLC, including threat modeling ...

Upstart

Senior Software Engineer, Site Reliability

OR · On-site +1

$57 - $75.75/hr

... Upstart's strategy for technology operations risk mitigation, which includes disaster planning and on-call procedures. We use data-driven approaches to drive our decisions, and provide reports and ...

Upstart

Operations Manager, Auto Collections

OR · Remote

Upstart's Auto Collections team supports borrowers across the full delinquency lifecycle, helping ... As the Operations Manager, Auto Collections at Upstart, you will lead a team of Collections ...

Upstart

OR

$114.40K - $156.80K/yr

The team works across enterprise security, security operations, and detection security engineering to strengthen Upstart's security posture through scalable controls, effective monitoring and ...

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All JobsUpstart Operations Jobs

Upstart Jobs Information

What are the key skills and qualifications needed to thrive in Operations, and why are they important?

To thrive in Operations, you need strong analytical skills, process optimization abilities, and experience in supply chain or project management, often supported by a relevant degree. Familiarity with ERP systems, workflow management tools, and certifications like Six Sigma are commonly expected. Excellent problem-solving, leadership, and communication skills help drive efficiency and foster collaboration across teams. These competencies are vital for ensuring streamlined processes, minimizing costs, and achieving organizational objectives.

What are some common challenges faced by professionals in operations roles, and how can they be effectively managed?

Professionals in operations often face challenges such as coordinating across multiple departments, adapting to fast-changing priorities, and optimizing processes under tight deadlines. Effective management of these challenges typically involves strong communication skills, proactive problem-solving, and the ability to use data to inform decisions. Building strong relationships with team members and leveraging project management tools can also help operations professionals stay organized and ensure smooth workflow. Continuous learning and adaptability are essential to thrive in this dynamic environment.

What are 'Operations' jobs?

Operations jobs focus on managing and optimizing the day-to-day activities within a business to ensure efficiency and productivity. Professionals in operations oversee processes, resources, and workflows to help organizations run smoothly and achieve their goals. Their responsibilities can range from supply chain management and logistics to process improvement and team coordination. Operations roles are essential across many industries, including manufacturing, retail, healthcare, and technology. These positions require strong organizational, problem-solving, and communication skills.

What jobs pay $3,000 a day?

High-level operations roles such as executive directors, chief operating officers, or specialized consultants in industries like finance, technology, or management can sometimes earn $3,000 or more per day, especially with extensive experience and in high-demand environments. These positions often require advanced skills, certifications, and significant responsibility, and compensation may include bonuses or profit sharing.

What is the difference between Operations vs Customer Service Representative?

AspectOperationsCustomer Service Representative
Required credentialsVaries; often includes business or management certificationsHigh school diploma or equivalent; some roles may require customer service training
Work environmentOffice settings, warehouses, or production facilitiesCall centers, retail stores, or office environments
Employer and industry usageCommon across manufacturing, logistics, and corporate sectorsCommon in retail, telecommunications, and service industries
Search and comparison intentFocuses on managing processes, logistics, and overall business operationsFocuses on assisting customers, resolving issues, and providing support

Operations roles involve managing business processes, logistics, and overall organizational efficiency, often requiring management certifications. Customer Service Representatives primarily handle customer interactions, support, and issue resolution. While both roles are essential in business operations, they differ in responsibilities, work environment, and skill requirements.

What are the most popular job types at Upstart?
    What are the most popular jobs at Upstart?
    What are the most popular categories at Upstart?
    Infographic showing various Operations job openings at Upstart in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 7% Physical, and 93% Remote job distribution.
    Senior Loan Processor, Personal Loans

    Senior Loan Processor, Personal Loans

    UpStart

    Columbus, OH • On-site

    $25.48/hr

    Other

    Medical, Dental, Vision, Life, Retirement, PTO

    Posted 2 days ago

    Job description

    About Upstart
    At Upstart, we're united by a mission that matters: to radically reduce the cost and complexity of borrowing for all Americans. Every day, we bring creativity, experimentation, and advanced AI to reshape access to credit, helping millions move forward financially with clarity and confidence.
    As the leading AI lending marketplace, we partner with banks and credit unions to expand access to affordable credit through technology that's both radically intelligent and deeply human. Our platform runs over one million predictions per borrower using more than 1,800 signals, powering smarter, fairer decisions for millions of customers. But the numbers only hint at the impact. Every idea, every voice, and every contribution moves us closer to a world where credit never stands between people and their financial progress.
    We're proudly digital-first, giving most Upstarters the flexibility to do their best work from wherever they thrive, alongside teammates across 80+ cities in the US and Canada. Digital-first doesn't mean distant. We're intentional about in-person connection through team onsites, planning sessions, and moments that spark creativity and trust. And whether you choose to work primarily from home or collaborate in-person from one of our offices in Columbus, Austin, the Bay Area, or New York City (opening Summer 2026), you'll have the support to work in the way that works best for you.
    If you're energized by tackling meaningful problems, excited to innovate with purpose, and motivated by work that truly matters, we'd love to hear from you.
    The Team:
    Upstart's Operations team is the fastest growing team in the org and we're seeking a Senior Loan Processor, Personal Loans to join us on the ground level to support our Onboarding organization. In this flexible role, you will support the operations of one or more of our core business verticals based on the needs of our business.
    As a Senior Loan Processor, Personal Loans, you will be responsible for managing workflows and tasks, ensuring that a loan application makes its way through our process smoothly and accurately. You will be an integral part of our Ops organization.The role requires excellent communication skills, strong analytical and problem-solving abilities and a passion for high-quality customer service.
    How you'll make an impact
    • Support various operational workflows related to loan processing, closing coordination, and post-close documentation.
    • Manage and prioritize a personal pipeline of loan files, ensuring accuracy, completeness, and timely movement through the process.
    • Review applicant-submitted information and documentation, identify gaps or inconsistencies, and follow up as needed.
    • Maintain clear, detailed notes in systems such as Vesta and Salesforce to ensure visibility across the team.
    • Collaborate with teammates across Pods, Quality, and Training to identify opportunities to improve workflows and borrower experience.
    • Adapt to changing business needs by taking on new responsibilities and workflows as the team scales.
    Minimum Qualifications
    • 1+ years of experience in loan processing or loan officer roles at a Financial Institution or Mortgage company directly supporting customers
    • Proven experience handling difficult or complex customer communications both verbally and in writing, including the ability to generate succinct timelines and escalation details
    • Experience reviewing various tax forms and schedules, financial statements, credit reports, and general lending concepts
    • Strong understanding of the personal loan process, from application through closing
    • High School Diploma or GED
    Preferred Qualifications
    • Familiarity with and other regulatory requirements in surrounding unsecured loan products.
    • Experience supporting applicants or coordinating with third-party vendors.
    • Proven adaptability in high-growth, fast-paced environments.
    • Effective communicator with a team-oriented mindset and willingness to jump in where needed
    Position location This role is available in the following locations: Columbus, OH
    Time zone requirements The team operates on the East coast time zone.
    In-Office requirements. You will be required to work from the Columbus, Ohio office 2 days per week (must be within a 60 mile radius). The in office days for this team are Wednesday and Thursday. Depending on business needs, agents may be asked to work from the office more often.
    Shift time requirements: You must be able to adhere to a Tuesday-Saturday work schedule aligning to one of the below shift times.
    • 6:30am - 3:00pm ET
    • 9:00am - 5:30pm ET
    • 10:00am - 6:30pm ET
    #LI-Entry
    This is a Non-Exempt position. Employees in this position are paid an hourly pay rate, on a bi-weekly basis, and are eligible to receive overtime pay for any hours worked over 40 in a work week, or over 8 in a work day if required by state law.
    Columbus, OH - Anticipated Hourly Rate Range
    $25.48-$25.48 USD
    What you'll love
    At Upstart, our benefits are designed to support your health, financial well-being, family, and personal growth. Here's what you can expect:
    • Competitive compensation, including base pay, bonus opportunities, and annual equity grants that vest quarterly
    • Retirement benefits to help you plan for the future, including a 401(k) or Group Retirement Savings Plan with a company match of $2 for every $1 contributed, up to $15,000 annually (USD in the US, CAD in Canada)
    • Employee Stock Purchase Plan (ESPP) with discounted stock purchase options for eligible employees (US only)
    • Comprehensive health coverage designed to support you and your family, including medical, dental, vision, and wellness resources for US and supplemental health coverage for Canada.
    • Health Savings Account contributions from Upstart for eligible plans (US only)
    • Income protection benefits, including life insurance and disability coverage for added financial security
    • Paid time off, sick leave, and company holidays, in line with local requirements
    • Paid family and parental leave to support caregiving and major life moments (duration varies by country)
    • Family-centered benefits to support fertility, parenthood, and caregiving needs
    • Employee Assistance Program (EAP) offering mental health support and life-centered resources
    • Financial wellness resources, including access to financial planning tools and a financial concierge service (US Only)
    • Annual wellness allowance to support your physical and emotional well-being and personal development, based on what matters most to you
    • Annual productivity allowance to invest in relevant tools and resources you need to do your best work, no matter where you work from
    • Connection and community through team events, all-company updates, and employee resource groups (ERGs)
    • Onsite perks, including catered lunches and fully stocked micro-kitchens when working from one of our offices in the Bay Area, Austin, Columbus, and New York City (opening Summer 2026!)

    For roles based in Canada, please note that we are not currently able to hire in Quebec.
    Upstart is a proud Equal Opportunity Employer. Just as we are dedicated to improving access to affordable credit for all, we are committed to inclusive and fair hiring practices.
    If you require reasonable accommodation in completing an application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please email candidate_accommodations@upstart.com
    https://www.upstart.com/candidate_privacy_policy

    Apply