Upstart's centralized Affidavit Support function is a sub team within the Recovery Operations ... Minimum Qualifications * 1+ year of experience in financial services operations, debt buying ...
68 Upstart Financial Services Jobs Hiring Near You
Upstart's centralized Affidavit Support function is a sub team within the Recovery Operations ... Minimum Qualifications * 1+ year of experience in financial services operations, debt buying ...
About Upstart At Upstart, we're united by a mission that matters: to radically reduce the cost and ... Financial services industry experience. * Familiarity with front-line customer support tools and ...
About Upstart At Upstart, we're united by a mission that matters: to radically reduce the cost and ... Financial services industry experience. * Familiarity with front-line customer support tools and ...
About Upstart At Upstart, we're united by a mission that matters: to radically reduce the cost and ... Financial services industry experience. * Familiarity with front-line customer support tools and ...
About Upstart At Upstart, we're united by a mission that matters: to radically reduce the cost and ... Financial services industry experience. * Familiarity with front-line customer support tools and ...
Customer Experience Specialist, Home Lending
Columbus, OH · On-site
$17.25 - $21.50/hr
About Upstart At Upstart, we're united by a mission that matters: to radically reduce the cost and ... Ideally relevant call center / customer service experience has occurred within a financial services ...
Customer Experience Specialist, Home Lending
Columbus, OH · On-site
$17.25 - $21.50/hr
About Upstart At Upstart, we're united by a mission that matters: to radically reduce the cost and ... Ideally relevant call center / customer service experience has occurred within a financial services ...
Customer Experience Specialist, Home Lending
Columbus, OH · On-site
$16.50 - $20.75/hr
About Upstart At Upstart, we're united by a mission that matters: to radically reduce the cost and ... Ideally relevant call center / customer service experience has occurred within a financial services ...
Customer Experience Specialist, Home Lending
Columbus, OH · On-site
$16.50 - $20.75/hr
About Upstart At Upstart, we're united by a mission that matters: to radically reduce the cost and ... Ideally relevant call center / customer service experience has occurred within a financial services ...
Senior Home Lending Underwriter
Columbus, OH · On-site
$80 - $100/hr
... and a financial concierge service * Annual wellness allowance to support your physical and ... Upstart is a proud Equal Opportunity Employer. Just as we are dedicated to improving access to ...
Senior Home Lending Underwriter
Columbus, OH · On-site
$80 - $100/hr
... and a financial concierge service * Annual wellness allowance to support your physical and ... Upstart is a proud Equal Opportunity Employer. Just as we are dedicated to improving access to ...
Customer Experience Specialist, Home Lending
Columbus, OH · On-site
$17.25 - $21.50/hr
The Home Lending Operations team at Upstart is building a borrower experience that is clear ... Ideally relevant call center / customer service experience has occurred within a financial services ...
Customer Experience Specialist, Home Lending
Columbus, OH · On-site
$17.25 - $21.50/hr
The Home Lending Operations team at Upstart is building a borrower experience that is clear ... Ideally relevant call center / customer service experience has occurred within a financial services ...
Senior Security Engineer
Columbus, OH · On-site
$150 - $200/hr
... and a financial concierge service * Annual wellness allowance to support your physical and ... Upstart is a proud Equal Opportunity Employer. Just as we are dedicated to improving access to ...
Senior Security Engineer
Columbus, OH · On-site
$150 - $200/hr
... and a financial concierge service * Annual wellness allowance to support your physical and ... Upstart is a proud Equal Opportunity Employer. Just as we are dedicated to improving access to ...
Software Engineer, Foundations
Columbus, OH · On-site
$150 - $200/hr
What you'll love At Upstart, our benefits are designed to support your health, financial ... service (US Only). * Annual wellness allowance to support your physical and emotional well‑being ...
Software Engineer, Foundations
Columbus, OH · On-site
$150 - $200/hr
What you'll love At Upstart, our benefits are designed to support your health, financial ... service (US Only). * Annual wellness allowance to support your physical and emotional well‑being ...
As a Senior Customer Contact Specialist at Upstart, you'll be part of a multi-skilled team that ... Financial services industry experience. * Familiarity with front-line customer support tools and ...
As a Senior Customer Contact Specialist at Upstart, you'll be part of a multi-skilled team that ... Financial services industry experience. * Familiarity with front-line customer support tools and ...
Senior Loan Processor
Columbus, OH · On-site
$25.48/hr
... Upstart, our benefits are designed to support your health, financial well-being, family, and ... service (US Only) * Annual wellness allowance to support your physical and emotional well-being and ...
Senior Loan Processor
Columbus, OH · On-site
$25.48/hr
... Upstart, our benefits are designed to support your health, financial well-being, family, and ... service (US Only) * Annual wellness allowance to support your physical and emotional well-being and ...
Senior Loan Processor
Columbus, OH · On-site
$25.48/hr
... Upstart, our benefits are designed to support your health, financial well-being, family, and ... service (US Only) * Annual wellness allowance to support your physical and emotional well-being and ...
Senior Loan Processor
Columbus, OH · On-site
$25.48/hr
... Upstart, our benefits are designed to support your health, financial well-being, family, and ... service (US Only) * Annual wellness allowance to support your physical and emotional well-being and ...
Senior Loan Processor
Columbus, OH · On-site
Upstart's Loan Processing team helps borrowers move through the lending process accurately ... Experience reviewing financial documentation and processing loan applications while meeting ...
Senior Loan Processor
Columbus, OH · On-site
Upstart's Loan Processing team helps borrowers move through the lending process accurately ... Experience reviewing financial documentation and processing loan applications while meeting ...
Software Engineer, Upstart Bank
OR · On-site +1
Upstart Bank is an evolution of Upstart's AI lending platform, focused on simplifying the ... Experience working in fintech, financial services, payments, or another regulated industry
Software Engineer, Upstart Bank
OR · On-site +1
Upstart Bank is an evolution of Upstart's AI lending platform, focused on simplifying the ... Experience working in fintech, financial services, payments, or another regulated industry
Software Engineer, Upstart Bank
OR · On-site +1
Upstart Bank is an evolution of Upstart's AI lending platform, focused on simplifying the ... Experience working in fintech, financial services, payments, or another regulated industry
Software Engineer, Upstart Bank
OR · On-site +1
Upstart Bank is an evolution of Upstart's AI lending platform, focused on simplifying the ... Experience working in fintech, financial services, payments, or another regulated industry
About Upstart At Upstart, we're united by a mission that matters: to radically reduce the cost and ... Experience working in fintech, financial services, payments, or another regulated industry
About Upstart At Upstart, we're united by a mission that matters: to radically reduce the cost and ... Experience working in fintech, financial services, payments, or another regulated industry
Senior Software Engineer, Upstart Bank
$125K - $165K/yr
... financial concierge service (US Only) * Annual wellness allowance to support your physical and ... Upstart is a proud Equal Opportunity Employer. Just as we are dedicated to improving access to ...
Senior Software Engineer, Upstart Bank
$125K - $165K/yr
... financial concierge service (US Only) * Annual wellness allowance to support your physical and ... Upstart is a proud Equal Opportunity Employer. Just as we are dedicated to improving access to ...
Senior Software Engineer, Upstart Bank
OR · On-site +1
$122K - $161K/yr
Design and build scalable systems, services, and user-facing workflows that support Upstart Bank ... Experience working with reporting pipelines, financial data flows, partner integrations, or ...
Senior Software Engineer, Upstart Bank
OR · On-site +1
$122K - $161K/yr
Design and build scalable systems, services, and user-facing workflows that support Upstart Bank ... Experience working with reporting pipelines, financial data flows, partner integrations, or ...
Senior Software Engineer, Upstart Bank
OR · On-site +1
$122K - $161K/yr
Design and build scalable systems, services, and user-facing workflows that support Upstart Bank ... Experience working with reporting pipelines, financial data flows, partner integrations, or ...
Senior Software Engineer, Upstart Bank
OR · On-site +1
$122K - $161K/yr
Design and build scalable systems, services, and user-facing workflows that support Upstart Bank ... Experience working with reporting pipelines, financial data flows, partner integrations, or ...
Senior Software Engineer, Upstart Bank
$125K - $165K/yr
... financial concierge service (US Only) * Annual wellness allowance to support your physical and ... Upstart is a proud Equal Opportunity Employer. Just as we are dedicated to improving access to ...
Senior Software Engineer, Upstart Bank
$125K - $165K/yr
... financial concierge service (US Only) * Annual wellness allowance to support your physical and ... Upstart is a proud Equal Opportunity Employer. Just as we are dedicated to improving access to ...
Upstart Jobs Information
Does Upstart pay people when they’re sick?
Yes. Most people get paid when they’re sick.
100% of people say they would get paid if they were sick but scheduled to work.
Based on data from 6 people who took the Breakroom Quiz between November 2024 and December 2025.
100% of people say they would get paid if they were sick but scheduled to work.
Based on data from 6 people who took the Breakroom Quiz between November 2024 and December 2025.
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Most people find it easy to get time off.
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Based on data from 5 people who took the Breakroom Quiz between November 2024 and September 2025.
100% of people report it’s easy to get time off.
Based on data from 5 people who took the Breakroom Quiz between November 2024 and September 2025.
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Most people find it easy to take sick days.
100% of people report that it’s easy to take time off if they are sick.
Based on data from 5 people who took the Breakroom Quiz between November 2024 and September 2025.
100% of people report that it’s easy to take time off if they are sick.
Based on data from 5 people who took the Breakroom Quiz between November 2024 and September 2025.
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Most people feel treated with respect by their managers.
80% of people say they’re treated with respect by their managers.
Based on data from 5 people who took the Breakroom Quiz between November 2024 and December 2025.
80% of people say they’re treated with respect by their managers.
Based on data from 5 people who took the Breakroom Quiz between November 2024 and December 2025.
Do people at Upstart get to take their breaks without interruption?
Only some people get breaks without interruption.
40% of people report that their breaks get interrupted.
Based on data from 5 people who took the Breakroom Quiz between November 2024 and September 2025.
40% of people report that their breaks get interrupted.
Based on data from 5 people who took the Breakroom Quiz between November 2024 and September 2025.
Is it stressful to work at Upstart?
Most people feel stressed here.
83% of people say they often feel stressed at work.
Based on data from 6 people who took the Breakroom Quiz between November 2024 and December 2025.
83% of people say they often feel stressed at work.
Based on data from 6 people who took the Breakroom Quiz between November 2024 and December 2025.
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Only some people enjoy their job.
40% of people report they don’t enjoy their job.
Based on data from 5 people who took the Breakroom Quiz between November 2024 and December 2025.
40% of people report they don’t enjoy their job.
Based on data from 5 people who took the Breakroom Quiz between November 2024 and December 2025.
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Only some people recommend working with their team.
67% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 6 people who took the Breakroom Quiz between November 2024 and December 2025.
67% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 6 people who took the Breakroom Quiz between November 2024 and December 2025.
Do people get enough training when they start at Upstart?
Most people got enough training when they started.
67% of people report they got enough training when they started working here.
Based on data from 6 people who took the Breakroom Quiz between November 2024 and December 2025.
67% of people report they got enough training when they started working here.
Based on data from 6 people who took the Breakroom Quiz between November 2024 and December 2025.
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Most people think headquarters doesn’t understand what’s happening where they work.
83% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
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83% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 6 people who took the Breakroom Quiz between November 2024 and December 2025.
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Most people feel well informed about how the company is doing.
100% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 5 people who took the Breakroom Quiz between November 2024 and December 2025.
100% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 5 people who took the Breakroom Quiz between November 2024 and December 2025.
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Affidavit Support Specialist
Columbus, OH • Hybrid
Upstart
Full-time
This job post has expired today. Applications are no longer accepted.
Upstart rating
7.6
Based on 6 frontline employees who took The Breakroom Quiz
Job description
The Team:
Upstart's centralized Affidavit Support function is a sub team within the Recovery Operations department. The Affidavit Support Specialist prepares, reviews, notarizes, and otherwise processes affidavits in accordance with contractual obligations and state regulations. Accurate, timely affidavit execution enables our debt buyers and legal partners to pursue recoveries, strengthens those partnerships, and helps protect debt sale pricing and the long-term value of Upstart's charged-off portfolio. This role requires high attention to detail, keen judgment when analyzing and reviewing documents, and an analytical mindset. This role reports to the Operations Manager, Recovery.
How you'll make an impact
- Analyze requests for affidavits from third parties, prepare affidavits, ensure accuracy of information contained in systems and affidavits, and ultimately submit affidavits in accordance with procedures, contractual obligations, and state regulations.
- Review work product generated by peers for completeness and accuracy.
- Notarize affidavits and related documents.
- Ensure the accuracy of information in Upstart systems and records.
- Research and resolve discrepancies across multiple systems and data sources, exercise judgment on whether an affidavit can be accurately executed, and escalate issues with a clear summary of findings and risk.
- Partner with debt buyers, legal partners, and internal Legal and Recovery Operations teams to clarify affidavit requests and resolve documentation issues.
- Use approved GenAI tools to accelerate research, summarize documentation, and surface potential inconsistencies, validating outputs against authoritative systems, source documents, and contractual requirements rather than treating AI as the source of truth.
- Identify process improvements and recurring issues, share knowledge with peers, and support broader Recovery initiatives as opportunities arise.
Minimum Qualifications
- 1+ year of experience in financial services operations, debt buying, collections, or a legal collections environment.
- 1+ year of experience conducting research or investigations involving financial accounts, records, or documentation.
- Experience reviewing information across multiple systems or source documents to identify and resolve discrepancies.
- Experience preparing, reviewing, or processing documentation subject to established procedures, contractual requirements, or regulatory requirements.
- Ability to obtain an Ohio Notary Commission within 60 days of starting the role and successfully complete the required examination within two attempts.
Preferred Qualifications
- Experience supporting collections, recovery, debt sale, or legal operations.
- Knowledge of affidavit, legal-document, or notarization workflows.
- Ability to communicate research findings and documentation issues effectively with internal and external partners.
- Experience with Salesforce, Looker, or secure file-transfer workflows
Position location: Columbus, Ohio (Short North). This is a hybrid position with the expectation that this individual will be in office 3 days per week.
Time zone requirements The team operates between Eastern and Pacific standard times.
Travel requirements This role is based in Columbus with the in-office schedule noted above. The team holds regular onsites in the Columbus area, so travel outside the region is minimal. Occasional travel may be required for team, partner, or company meetings.
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