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73 Trimedx Customer Service Jobs Hiring Near You

Trimedx

BMET Apprenticeship

Williamsport, PA · On-site

Excellent interpersonal and customer service skills * Valid driver's license required; variable ... At TRIMEDX, we are committed to cultivating a workplace culture where every associate feels valued ...

Trimedx

Imaging Engineer III

Nashville, TN · On-site

Today, TRIMEDX is the largest independent medical equipment service provider with locations in over 40 states and 3,000+ employees. We share in a common purpose of serving customers, patients ...

Trimedx

Medical Equipment Sanitizer

Charleston, SC · On-site

$17/hr

If you are wondering what makes TRIMEDX different, it's that all of our associates share in a ... Provide outstanding customer service and build strong relationships with hospital staff * Adapt to ...

Trimedx

Biomedical Technician I

Pittsburgh, PA · On-site

$24.50 - $32.50/hr

Everyone is focused on serving the customer and we do that by collaborating and supporting each ... Provide a positive representation of TriMedx services by integrating the core values into job ...

Trimedx

Biomedical Technician I

Winchester, VA · On-site

$19.40 - $29.90/hr

Everyone is focused on serving the customer and we do that by collaborating and supporting each ... Provide a positive representation of TriMedx services by integrating the core values into job ...

Trimedx

Medical Equipment Sanitizer 2nd shift

Austin, TX · On-site

$17/hr

If you are wondering what makes TRIMEDX different, it's that all of our associates share in a ... Provide outstanding customer service and build strong relationships with hospital staff * Adapt to ...

Trimedx

Medical Equipment Sanitizer

Chillicothe, OH · On-site

$17.60/hr

If you are wondering what makes TRIMEDX different, it's that all of our associates share in a ... Provide outstanding customer service and build strong relationships with hospital staff * Adapt to ...

Trimedx

Sterilization Equipment Technician I

Baton Rouge, LA · On-site

$15.25 - $19.75/hr

This is a Field Service position with company vehicle for travel* TRIMEDX Offers: * Ongoing ... Excellent interpersonal and customer service skills. * Strong written and verbal communication ...

Trimedx

Intern

Altoona, PA · On-site

$14.75 - $19.75/hr

Excellent interpersonal and customer service skills * Strong written and verbal communication ... At TRIMEDX, we are committed to cultivating a workplace culture where every associate feels valued ...

Trimedx

Biomedical Engineering Intern

Stamford, CT · On-site

$17.75 - $23.25/hr

Excellent interpersonal and customer service skills * Strong written and verbal communication ... At TRIMEDX, we are committed to cultivating a workplace culture where every associate feels valued ...

Trimedx

Biomedical Technician I

Norfolk, VA · On-site

$19.40 - $29.90/hr

Everyone is focused on serving the customer and we do that by collaborating and supporting each ... Provide a positive representation of TriMedx services by integrating the core values into job ...

Trimedx

Mobile Medical Equipment Lead

Austin, TX · On-site

If you are wondering what makes TRIMEDX different, it's that all of our associates share in a ... Provide outstanding customer service and build strong relationships with hospital staff * Adapt to ...

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TRIMEDX Jobs Information

Do workers at Trimedx get paid breaks?

Sometimes. Only some people get paid breaks.
46% of people say they don’t get paid breaks.
Based on data from 56 people who took the Breakroom Quiz between May 2025 and May 2026.

Does Trimedx pay people when they’re sick?

Yes. Most people get paid when they’re sick.
67% of people say they would get paid if they were sick but scheduled to work.
Based on data from 55 people who took the Breakroom Quiz between May 2025 and May 2026.

At Trimedx, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
96% of people say they have to use vacation days when they’re out sick.
Based on data from 55 people who took the Breakroom Quiz between May 2025 and May 2026.

Is the health insurance from Trimedx affordable enough for their workers?

Most people say the health insurance costs are okay.
96% of people say the health insurance costs are okay
Based on data from 50 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people get paid time off at Trimedx?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 56 people who took the Breakroom Quiz between May 2025 and May 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 85% of people with changing schedules find out their shifts one week or less ahead of time.
  • 0% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 15% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 13 people who took the Breakroom Quiz between February 2025 and March 2026.

Do workers at Trimedx worry about hours?

Most people don’t worry about getting enough hours.
90% of people report they don’t worry about getting enough hours.
Based on data from 41 people who took the Breakroom Quiz between March 2025 and March 2026.

Do Trimedx workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
35% report that they don’t have enough control over which shifts they work.
Based on data from 34 people who took the Breakroom Quiz between December 2024 and October 2025.

How easy is it for Trimedx workers to change shifts?

Most people find it easy to change shifts.
74% of people report that it’s easy to change shifts if they need to.
Based on data from 35 people who took the Breakroom Quiz between December 2024 and March 2026.

How easy is it to get time off at Trimedx?

Most people find it easy to get time off.
88% of people report it’s easy to get time off.
Based on data from 52 people who took the Breakroom Quiz between May 2025 and May 2026.

Do Trimedx managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
95% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 40 people who took the Breakroom Quiz between March 2025 and March 2026.

Do jobs at Trimedx spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
12% of people report that their job takes up time that they don’t get paid for.
Based on data from 42 people who took the Breakroom Quiz between March 2025 and March 2026.

How easy is it to take sick days at Trimedx?

Most people find it easy to take sick days.
91% of people report that it’s easy to take time off if they are sick.
Based on data from 55 people who took the Breakroom Quiz between May 2025 and May 2026.

Is working at Trimedx good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
85% of people who care for a child or other relative report this is a good place to work.
Based on data from 34 people who took the Breakroom Quiz between December 2024 and April 2026.

Do people at Trimedx feel treated with respect by their managers?

Most people feel treated with respect by their managers.
67% of people say they’re treated with respect by their managers.
Based on data from 52 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people at Trimedx get to take their breaks without interruption?

Only some people get breaks without interruption.
52% of people report that their breaks get interrupted.
Based on data from 54 people who took the Breakroom Quiz between May 2025 and May 2026.

Is it stressful to work at Trimedx?

Most people feel stressed out here.
68% of people say they often feel stressed out at work.
Based on data from 56 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people at Trimedx enjoy their jobs?

Most people enjoy their job.
72% of people report they enjoy their job.
Based on data from 54 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people at Trimedx recommend working with their team?

Only some people recommend working with their team.
44% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 59 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people get enough training when they start at Trimedx?

Some people didn’t get enough training when they started.
42% of people report they didn’t get enough training when they started working here.
Based on data from 52 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people get support to advance at Trimedx?

Most people are given support to advance their career here.
In the last year, 67% of people report being given support to advance their career here.
Based on data from 54 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people think Trimedx’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
85% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 52 people who took the Breakroom Quiz between May 2025 and May 2026.

Do workers feel well informed about how Trimedx is doing?

Only some people feel well informed about how the company is doing.
47% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 51 people who took the Breakroom Quiz between May 2025 and May 2026.
What are the most popular job types at Trimedx?
    What are the most popular jobs at Trimedx?
    What are the most popular categories at Trimedx?
    Infographic showing various Customer Service job openings at Trimedx in the United States as of July 2026, with employment types broken down into 96% Full Time, and 4% Part Time. Highlights an 76% Physical, 23% Hybrid, and 1% Remote job distribution.
    Regional Vice President - Clinical Engineering - Seattle, WA (Relocation)

    Regional Vice President - Clinical Engineering - Seattle, WA (Relocation)

    Trimedx

    Seattle, WA • On-site

    $102K - $139K/yr

    Full-time

    Medical, Dental, Vision, Retirement, PTO

    Posted 10 days ago

    Trimedx rating

    7.9

    Company rating: 7.9 out of 10

    Based on 80 frontline employees who took The Breakroom Quiz

    84th of 276 rated repair and maintenance companies

    Job description

    If you are wondering what makes TRIMEDX different, it's that all of our associates share in a common purpose of serving clients, patients, communities, and each other with equal measures of care and performance.
    • Everyone is focused on serving the customer and we do that by collaborating and supporting each other
    • Associates look forward to coming to work each day
    • Every associate matters and makes a difference

    It is truly a culture like no other - We hope you will join our team! Find out more about our company and culture here.
    Summary
    The Regional Vice President Clinical Engineering (RVP) oversees clinical engineering services across multiple hospital sites, with multiple customers across the United States. The Regional Vice President is fully responsible for profit and loss, integrated service delivery model, customer retention, associate development, strategic development, and leadership initiatives designed to meet the TRIMEDX goal of being the most trusted service partner in healthcare.
    The Regional Vice President will ensure the team delivers on all the contractual, regulatory, and other commitments made to the TRIMEDX customer. This role will also ensure the successful adoption of all TRIMEDX lead initiatives and programs. This role will serve as the primary customer liaison and will represent TRIMEDX to this customer. The position is based in Seattle, WA and relocation is offered to those as needed.
    Responsibilities
    Operational Leadership
    • Oversee service operations for multiple hospitals over a broad geographic area with full accountability for achieving service, financial, regulatory compliance, associate engagement and retention and organizational development goals to ensure service excellence.
    • Build high performing teams by selecting and retaining site leaders and operational directors to lead and manage the business.
    • Drive process and performance excellence through associate and leadership accountability, develop and execute management controls to assure site leaders and operational directors meet service delivery strategy objectives and generate customer satisfaction.
    • Assure quality and operational excellence through ongoing performance and process improvements, and implementation of Integrated Service Plan (ISP) to drive business results including, service delivery strategy, FTE staffing and training, resource plans, and budget planning and achievement of Performance Goals and Objectives, and organizational initiatives.
    • Utilize financial data to diagnose business strengths and weaknesses, generate alternatives, and commit to driving daily decisions that maximize profitability. Ensure detailed action plans are implemented to meet Performance Goals and Objectives, and organizational initiatives.

    Customer Account Management
    • Set high standards and accountabilities for customer satisfaction including developing and overseeing strategies for Customer retention and cost savings reduction opportunities.
    • Provide guidance to directors and site leaders for business reviews with customers to ensure program understanding, customer satisfaction, strategic partnering, innovation, and continuous improvement efforts.
    • Develop key customer relationships and coach associates and leaders to develop and nurture existing customer account management strategies to assure customer loyalty.
    • Ensure development and implementation of Matched pairs for all customers. Serve as a key customer Matched pair to support Site Manager, Operations Director, and Client Experience in building high, wide, and deep customer relationship building.
    • Deliver Quarterly Value Reviews and/or System-level reports or meetings.
    • Accountable for overall EOC (Environment of Care) compliance for assigned portfolio.
    • Lead the delivery of results to a defined customer group with diverse, non-routine needs. Regular interaction with external customers.

    Innovation Strategy and Change Management
    • Work effectively with TRIMEDX executives and other key stakeholders to drive customer growth, retention and satisfaction, business innovation, service delivery strategies, managing revenue growth, cost reduction and continuous improvement.
    • Recognize problems as opportunities for creativity, innovation, and change; takes calculated risk and encourages others to challenge assumptions to seek alternative solutions.
    • Champion and lead corporate-wide strategic initiatives.
    • Leverage professional society involvement as a means of promoting and representing TRIMEDX within the regions or local communities through pre-defined branding and service initiatives.
    • Create vision and strategy for continuous improvement initiatives.
    • Draw upon expertise and makes decisions about appropriate course for achieving targeted goals; scope is more strategic.
    • Combine a broad, cross-functional scope of the business with an expertise to drive results.
    • Leadership: Provide clear direction to ensure collective achievement of goals and objectives. Create an environment of respect, collaboration, and open communication.
    • Associate Development: Identify and support development needs of direct reports and team members including connecting them to resources both internally and externally to ensure a culture of continuous improvement.
    • Associate Engagement: Create high levels of employee engagement by understanding organizational and personal drivers that impact drivers and developing action plans that deliver increased engagement.
    • Performance management: Set clear goals and expectations for teams, monitor, and enable performance and intervene with appropriate action when performance gaps occur and provide timely, honest feedback. Ensure that associates complete assigned actions by required deadlines.
    • Complexity: Broad financial and operational business targets; mixture of strategic and tactical
    • Portfolio: Multiple hospital systems and customer agreements.

    General time horizon for tasks and planning
    • Monthly: 30%
    • Quarterly: 30%
    • Annually: 40%

    General
    • May be over one or multiple sites that are between $100M to $250M in revenue.
    • Diversified between multiple customers, with single customer focus of less than 50%.
    • Travel may be required based on customer or business needs.
    • Must reside in the market of the assigned customer.
    • All other duties as assigned.

    Skills and Experience
    • Minimum 12 years' experience in a clinical engineering or equivalent environment.
    • Minimum of 7 years of people leadership experience with an emphasis on leading a business unit experience assuring customer retention, satisfaction, performance, and profitability of business. People management experience must include experience managing leaders of teams.
    • Must have experience as a TRIMEDX Network or Regional Director, or equivalent experience.
    • Extensive experience in field service operations, clinical engineering, and biomedical field required or technical background required.
    • Strategic capabilities in financial planning, resource allocation, workforce planning and analysis, business process improvement.
    • Experience in developing and building strong client relationships and building a customer centric organization.
    • Technology savvy and knowledge of Microsoft Office applications.
    • Strong cross-functional knowledge of sales, human resources, information technology and finance.
    • Strategic leadership skills to execute initiatives, influence stakeholders and drive integrated objectives across the organization.
    • Conflict resolution and team building skills with the ability to mentor and develop knowledge and skills.
    • Continuous improvement process development skills including lean six sigma.
    • Strong written and verbal communication skills and excellent presentation communication skills.

    Education and Qualifications
    • Bachelor's degree or equivalent experience is required.
    • A bachelor's degree in management, engineering, or technological related field is ideal.
    • Master's degree is desired, and an MBA is preferred.

    Applicants can expect a compensation range of $200K-$225K for this opportunity. This is the reasonable estimate that TRIMEDX believes it might pay for this particular job based on applicable circumstances at the time of posting. TRIMEDX may ultimately pay more or less than the posted range as permitted by law, and commensurate with the applicant's experience and qualifications. In addition to this, we will offer relocation and an annual incentive bonus.
    TRIMEDX may also provide associates with benefits that include health/dental/vision, HSA/FSA, matching retirement plans, paid vacation and parental leave, adoption/infertility assistance, competitive on-call pay and more!
    At TRIMEDX, we are committed to cultivating a workplace culture where every associate feels valued, supported, and empowered to thrive. This culture reflects our belief that our people are our foundation, their well-being is essential, and shared success is built through meaningful work, recognition, and opportunities for growth.
    We embrace people's differences which include age, race, color, ethnicity, gender, gender identity, sexual orientation, national origin, education, genetics, veteran status, disability, religion, beliefs, opinions and life experiences.
    Visit our website to view our Workplace Culture Commitment , along with our social channels to see what our team is up to: Facebook, LinkedIn, Twitter.
    TRIMEDX is an Equal Opportunity Employer. Drug-Free Workplace.
    Because we are committed to providing a safe and productive work environment, TRIMEDX is a drug-free workplace. Accordingly, Associates are prohibited from engaging in the unlawful manufacture, sale, distribution, dispensation, possession, or use of any controlled substance or marijuana, or otherwise being under the influence thereof, on all TRIMEDX and Customer property or during working/on-call hours.

    What Trimedx employees say

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    About TRIMEDX

    Sourced by ZipRecruiter

    Founded in the summer of 1998, TRIMEDX was the solution to one technician's vision of how to operate a hospital medical equipment service center of excellence. Today, TRIMEDX is the largest independent medical equipment service provider with locations in over 40 states and 3,000+ employees. We share in a common purpose of serving customers, patients, communities and each other with equal measures of caring and performance.

    Industry

    Health care and social assistance

    Company size

    1,001 - 5,000 Employees

    Headquarters location

    Indianapolis, IN, US

    Year founded

    1998

    Social media

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