ZipRecruiter

Log In

TransCore
TransCore

60 Transcore Customer Service Jobs Hiring Near You

TransCore

Customer Service Representative

Auburn, MA

$16.50 - $20/hr

TransCore (TRN), a subsidiary of ST Engineering, is seeking full-time Customer Service Representatives to join our teams in Auburn, Ludlow, Lee, Natick, East Boston, and Saugus, Massachusetts. Job ...

TransCore

Customer Service Representative

Auburn, MA

$17 - $20/hr

TransCore (TRN), a subsidiary of ST Engineering, is seeking full-time Customer Service Representatives to join our Call Center team in Auburn, Massachusetts. Job Summary: Under the direction of the ...

TransCore

Customer Service Representative

Auburn, MA · On-site

$17 - $20/hr

TransCore (TRN), a subsidiary of ST Engineering, is seeking full-time Customer Service Representatives to join our Call Center team in Auburn, Massachusetts. Job Summary: Under the direction of the ...

TransCore

Customer Service Representative

Auburn, MA · On-site

$16.50 - $20/hr

TransCore (TRN), a subsidiary of ST Engineering, is seeking full-time Customer Service Representatives to join our teams in Auburn, Ludlow, Lee, Natick, East Boston, and Saugus, Massachusetts. Job ...

TransCore

Customer Service Manager

Auburn, MA · On-site

$90K/yr

TransCore (TRN), a subsidiary of ST Engineering, is seeking a full-time Customer Service Manager to join our team in Auburn, Massachusetts. Summary: Under the direction of the CSC Program Manager ...

TransCore

Customer Service Representative

Middle River, MD · On-site

$17 - $18.50/hr

TransCore (TRN), a subsidiary of ST Engineering, is seeking full-time Customer Service Representatives to join our team in White Marsh, Maryland. Job Summary: Under the direction of the Customer ...

TransCore

Customer Service Manager

Auburn, MA · On-site

$90K/yr

TransCore (TRN), a subsidiary of ST Engineering, is seeking a full-time Customer Service Manager to join our team in Auburn, Massachusetts. Summary: Under the direction of the CSC Program Manager ...

TransCore

Customer Service Representative

Dover, DE

$12.75 - $17.25/hr

TransCore (TRN), a subsidiary of ST Engineering, is seeking full-time Customer Service Representatives to join our team in Dover, Delaware. Summary: Under the direction of the Customer Service ...

TransCore

Customer Service Representative

Dover, DE · On-site

$12.75 - $17.25/hr

TransCore (TRN), a subsidiary of ST Engineering, is seeking full-time Customer Service Representatives to join our team in Dover, Delaware. Summary: Under the direction of the Customer Service ...

TransCore

QA Specialist

Houston, TX

TransCore also operates tolling customer service centers for transportation agencies throughout the U.S., Puerto Rico, Canada, and Dubai. TransCore offers competitive compensation and an excellent ...

TransCore

QA Specialist

Houston, TX · On-site

TransCore also operates tolling customer service centers for transportation agencies throughout the U.S., Puerto Rico, Canada, and Dubai. TransCore offers competitive compensation and an excellent ...

TransCore

Call Center Manager

Union, NJ

$80K - $99K/yr

TransCore (TRN), a subsidiary of ST Engineering, is seeking a full-time Call Center Manager to join ... This role involves managing a team of customer service representatives, monitoring key performance ...

TransCore

Call Center Manager

NJ · On-site

$80K - $99K/yr

TransCore (TRN), a subsidiary of ST Engineering, is seeking a full-time Call Center Manager to join ... This role involves managing a team of customer service representatives, monitoring key performance ...

TransCore

Technician II

Pennsauken, NJ

$26 - $30/hr

... house servicing, repairing and/or installation of customer equipment. This job may include any ... TransCore offers competitive compensation and an excellent benefit package that includes medical ...

TransCore

Technician II

Pennsauken, NJ · On-site

$26 - $30/hr

... house servicing, repairing and/or installation of customer equipment. This job may include any ... TransCore offers competitive compensation and an excellent benefit package that includes medical ...

TransCore

Technician I

Round Rock, TX

TransCore (TRN), a subsidiary of ST Engineering, is seeking a Technician I to join our team in the ... servicing, repair and/or installation of customer equipment. This job may include any aspect of ...

TransCore

Maintenance Technician I

Fairfield, CA

$30/hr

TransCore (TRN) is seeking a full-time Maintenance Technician I to join our team in Fairfield ... servicing, repair and/or installation of customer equipment. This job may include any aspect of ...

next page

Showing results 1-20

All JobsTranscore Customer Service Jobs

TransCore Jobs Information

Do workers at TransCore get paid breaks?

Sometimes. Only some people get paid breaks.
59% of people say they don’t get paid breaks.
Based on data from 22 people who took the Breakroom Quiz between January 2025 and June 2026.

Does TransCore pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
64% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 25 people who took the Breakroom Quiz between January 2025 and June 2026.

At TransCore, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
55% of people say they have to use vacation days when they’re out sick.
Based on data from 11 people who took the Breakroom Quiz between June 2025 and April 2026.

Is the health insurance from TransCore affordable enough for their workers?

Most people say the health insurance costs are okay.
82% of people say the health insurance costs are okay
Based on data from 11 people who took the Breakroom Quiz between March 2025 and January 2026.

Do people get paid time off at TransCore?

Most people get paid time off work.
75% of people say they get paid time off.
Based on data from 16 people who took the Breakroom Quiz between June 2025 and June 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 44% of people with changing schedules find out their shifts one week or less ahead of time.
  • 22% of people with changing schedules find out their shifts two weeks ahead of time.
  • 22% of people with changing schedules find out their shifts three weeks ahead of time.
  • 11% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 9 people who took the Breakroom Quiz between January 2025 and January 2026.

Do workers at TransCore worry about hours?

Most people don’t worry about getting enough hours.
84% of people report they don’t worry about getting enough hours.
Based on data from 19 people who took the Breakroom Quiz between January 2025 and January 2026.

Do TransCore workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
56% report that they don’t have enough control over which shifts they work.
Based on data from 16 people who took the Breakroom Quiz between January 2025 and January 2026.

How easy is it for TransCore workers to change shifts?

Most people find it hard to change shifts.
70% of people report that it’s hard to change shifts if they need to.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and August 2025.

How easy is it to get time off at TransCore?

Most people find it easy to get time off.
80% of people report it’s easy to get time off.
Based on data from 20 people who took the Breakroom Quiz between January 2025 and June 2026.

Do TransCore managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
84% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 19 people who took the Breakroom Quiz between January 2025 and January 2026.

Do jobs at TransCore spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
21% of people report that their job takes up time that they don’t get paid for.
Based on data from 19 people who took the Breakroom Quiz between January 2025 and January 2026.

How easy is it to take sick days at TransCore?

Some people find it hard to take sick days.
35% of people report that it’s hard to take time off if they are sick.
Based on data from 23 people who took the Breakroom Quiz between January 2025 and June 2026.

Is working at TransCore good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
71% of people who care for a child or other relative report this is a good place to work.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and January 2026.

Do people at TransCore feel treated with respect by their managers?

Most people feel treated with respect by their managers.
76% of people say they’re treated with respect by their managers.
Based on data from 21 people who took the Breakroom Quiz between January 2025 and June 2026.

Do people at TransCore get to take their breaks without interruption?

Most people get breaks without interruption.
74% of people report that they get to take their breaks without interruption.
Based on data from 23 people who took the Breakroom Quiz between January 2025 and June 2026.

Is it stressful to work at TransCore?

Some people feel stressed here.
64% of people say they often feel stressed at work.
Based on data from 25 people who took the Breakroom Quiz between January 2025 and June 2026.

Do people at TransCore enjoy their jobs?

Only some people enjoy their job.
63% of people report they don’t enjoy their job.
Based on data from 16 people who took the Breakroom Quiz between January 2025 and June 2026.

Do people at TransCore recommend working with their team?

Only some people recommend working with their team.
65% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 26 people who took the Breakroom Quiz between January 2025 and June 2026.

Do people get enough training when they start at TransCore?

Most people got enough training when they started.
71% of people report they got enough training when they started working here.
Based on data from 24 people who took the Breakroom Quiz between January 2025 and June 2026.

Do people get support to advance at TransCore?

Most people aren’t given support to advance their career here.
In the last year, 83% of people report not being given support to advance their career here.
Based on data from 24 people who took the Breakroom Quiz between January 2025 and June 2026.

Do people think TransCore’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
80% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 20 people who took the Breakroom Quiz between January 2025 and April 2026.

Do workers feel well informed about how TransCore is doing?

Most people don’t feel well informed about how the company is doing.
75% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 24 people who took the Breakroom Quiz between January 2025 and June 2026.

What are the most popular job types at Transcore?

    What are the most popular jobs at Transcore?

    What are the most popular categories at Transcore?

    Infographic showing various Customer Service job openings at Transcore in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 78% Physical, and 22% Remote job distribution.

    Customer Service Representative

    TransCore

    Auburn, MA

    $16.50 - $20/hr

    Full-time

    Re-posted 6 days ago

    TransCore rating

    6.5

    Company rating: 6.5 out of 10

    Based on 26 frontline employees who took The Breakroom Quiz

    133rd of 160 rated electronics manufacturers

    Job description

    TransCore (TRN), a subsidiary of ST Engineering, is seeking full-time Customer Service Representatives to join our teams in Auburn, Ludlow, Lee, Natick, East Boston, and Saugus, Massachusetts.

    Job Summary: Under the direction of the Customer Service Center Supervisors, the Customer Service Representative (CSR) is the primary customer service interface for the E-ZPass MA & PAY BY PLATE MA Program.

    Pay Range: $16.50 - 20/hr. based on qualifications and experience. 

    Essential Duties and Responsibilities include the following. Other duties may be assigned.

    • Responsible for all types of customer account maintenance.
    • Determines the accuracy of account information.
    • Ensures all required information is provided for security, processes payments, and adjustments.
    • Assists customers in understanding the E-ZPass MA & PAY BY PLATE program.
    • Ensures E-ZPass MA & PAY BY PLATE customer service requirements are protected and accounted for in accordance with TransCore and MassDOT’s standards of performance.

    Additional Duties that May be Required:

    • Assist at other E-ZPass MA facilities.
    • Assist in manning live sign-ups.
    • Assist with phones (inbound/outbound calls).

    Required Skills:

    • Excellent phone skills, data entry skills, customer service skills, interpersonal skills, and problem-solving skills.
    • Minimum of one year of customer service and data entry experience.
    • Adapt quickly, efficiently, and positively to various projects assigned.
    • Works well in a fast-paced, multi-task environment.
    • Must remain professional under every circumstance with customers and staff members.
    • Must maintain a good attendance record.

    Education:  High school diploma or equivalent preferred

    What TransCore employees say

    Pay

    Benefits

    Hours and flexibility

    Workplace

    Get the full story on Breakroom

    Apply