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Teleperformance Digital

60 Teleperformance Jobs Hiring Near You

Teleperformance

Training Coordinator

Austin, TX

Ongoing until positions are filled. to apply, please visit the TP Careers site at About TP TP is a leading global provider of digital business services. We partner with the world's most prominent ...

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Teleperformance Digital Jobs Information

What is it like to work at Teleperformance?

Teleperformance is a global company that values diversity, inclusivity, and employee empowerment, fostering a dynamic and supportive work environment.

The company's team structure is often collaborative, with employees working in shared spaces and participating in regular training sessions to enhance their skills and knowledge. Teleperformance's mission is to deliver exceptional customer experiences through its omnichannel solutions, which involves working with various technologies and tools to provide seamless interactions.

Working at Teleperformance may appeal to individuals who are passionate about customer service, technology, and teamwork, as the company offers opportunities for career growth, professional development, and a chance to be part of a global organization with a wide range of projects and initiatives.

Do workers at Teleperformance get paid breaks?

Yes. Most people get paid breaks.
85% of people say they get paid breaks.
Based on data from 87 people who took the Breakroom Quiz between May 2025 and May 2026.

Does Teleperformance pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
92% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 92 people who took the Breakroom Quiz between May 2025 and May 2026.

At Teleperformance, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
62% of people say they have to use vacation days when they’re out sick.
Based on data from 76 people who took the Breakroom Quiz between May 2025 and May 2026.

Is the health insurance from Teleperformance affordable enough for their workers?

Only some people say the health insurance costs are okay.
59% of people say the health insurance costs are okay
Based on data from 44 people who took the Breakroom Quiz between April 2025 and April 2026.

Do people get paid time off at Teleperformance?

Most people get paid time off work.
94% of people say they get paid time off.
Based on data from 89 people who took the Breakroom Quiz between May 2025 and May 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 46% of people with changing schedules find out their shifts one week or less ahead of time.
  • 26% of people with changing schedules find out their shifts two weeks ahead of time.
  • 7% of people with changing schedules find out their shifts three weeks ahead of time.
  • 21% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 57 people who took the Breakroom Quiz between November 2024 and April 2026.

Do workers at Teleperformance worry about hours?

Most people don’t worry about getting enough hours.
76% of people report they don’t worry about getting enough hours.
Based on data from 51 people who took the Breakroom Quiz between April 2025 and April 2026.

Do Teleperformance workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
54% report that they don’t have enough control over which shifts they work.
Based on data from 50 people who took the Breakroom Quiz between April 2025 and April 2026.

How easy is it for Teleperformance workers to change shifts?

Some people find it hard to change shifts.
66% of people report that it’s hard to change shifts if they need to.
Based on data from 35 people who took the Breakroom Quiz between April 2025 and April 2026.

How easy is it to get time off at Teleperformance?

Some people find it hard to get time off.
47% of people report it’s hard to get time off.
Based on data from 76 people who took the Breakroom Quiz between May 2025 and May 2026.

Do Teleperformance managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
78% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 51 people who took the Breakroom Quiz between April 2025 and April 2026.

Do jobs at Teleperformance spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
16% of people report that their job takes up time that they don’t get paid for.
Based on data from 45 people who took the Breakroom Quiz between April 2025 and April 2026.

How easy is it to take sick days at Teleperformance?

Some people find it hard to take sick days.
45% of people report that it’s hard to take time off if they are sick.
Based on data from 85 people who took the Breakroom Quiz between May 2025 and May 2026.

Is a Teleperformance job good for students?

Most students say this is a bad place to work if you’re studying.
71% of students report this isn’t a good place to work if you’re studying.
Based on data from 21 people who took the Breakroom Quiz between December 2024 and January 2026.

Is working at Teleperformance good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
38% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 32 people who took the Breakroom Quiz between April 2025 and April 2026.

Do people at Teleperformance feel treated with respect by their managers?

Most people feel treated with respect by their managers.
78% of people say they’re treated with respect by their managers.
Based on data from 90 people who took the Breakroom Quiz between April 2025 and April 2026.

Do people at Teleperformance get to take their breaks without interruption?

Most people get breaks without interruption.
79% of people report that they get to take their breaks without interruption.
Based on data from 90 people who took the Breakroom Quiz between May 2025 and May 2026.

Is it stressful to work at Teleperformance?

Most people feel stressed out here.
80% of people say they often feel stressed out at work.
Based on data from 93 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people at Teleperformance enjoy their jobs?

Only some people enjoy their job.
65% of people report they don’t enjoy their job.
Based on data from 80 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people at Teleperformance recommend working with their team?

Only some people recommend working with their team.
66% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 95 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people get enough training when they start at Teleperformance?

Some people didn’t get enough training when they started.
41% of people report they didn’t get enough training when they started working here.
Based on data from 91 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people get support to advance at Teleperformance?

Only some people are given support to advance their career here.
In the last year, 59% of people report not being given support to advance their career here.
Based on data from 85 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people think Teleperformance’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
85% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 86 people who took the Breakroom Quiz between May 2025 and May 2026.

Do workers feel well informed about how Teleperformance is doing?

Most people don’t feel well informed about how the company is doing.
73% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 91 people who took the Breakroom Quiz between May 2025 and May 2026.
What are the most popular titles at Teleperformance?
What are the most popular cities for Teleperformance jobs?
What are the most popular states for Teleperformance jobs?
What are the most popular categories at Teleperformance?
Infographic showing various job openings at Teleperformance in the United States as of June 2026, with employment types broken down into 99% Full Time, and 1% Temporary. Highlights an 76% Physical, and 24% Remote job distribution.
Technical Support Representative - Work from Home

Technical Support Representative - Work from Home

Teleperformance

Halifax, NS • Remote

Full-time

Posted 7 days ago

Teleperformance rating

5.4

Company rating: 5.4 out of 10

Based on 181 frontline employees who took The Breakroom Quiz

46th of 71 rated call and contact centers

Job description

The Opportunity
Description

As aTechnical Support Representative, you willprovide first-level technical support and customer service solutions for clientproducts. You won’t just answer calls — you’ll guide customers throughsolutions, build trust, and take ownership of the entire customer experience.

This fully remoteTechnical Support Representativeopportunityis open to candidates residing inManitoba, Saskatchewan, Nova Scotia,or New Brunswick. If you are passionate about customers, confidenttroubleshooting technical issues, and thrive in a structured remoteenvironment, this contract opportunity could be the right fit for you.

What You’ll Do as a Technical Support Representative

You will:

  • Provide first-level technical support and customer service for client products
  • Troubleshoot and resolve technical issues using established diagnostic tools and procedures
  • Deliver empathetic, solution-focused call handling while actively listening to customer concerns
  • Accurately document interactions using electronic documentation systems
  • Coordinate with internal teams to ensure timely and complete resolution
  • Schedule service calls and follow up to ensure customer satisfaction

Every interaction is an opportunity to create a positiveexperience. Your ability to adapt your communication style, read verbal cues,and provide reassurance will directly impact customer loyalty.

Why This Role Stands Out

Even as a 3-month contract, thisTechnical SupportRepresentativerole offers:

  • Competitive hourly compensation
  • Fully remote work environment
  • Structured training and support
  • Opportunity to gain experience in medical/technical device support
  • Potential contract extension based on performance and business needs

This is an opportunity to sharpen your technicaltroubleshooting skills while making a real difference for customers who rely onthese products.

Work Environment & Expectations

This is a remote work-from-home position. You must resideinManitoba, Saskatchewan, Nova Scotia, or New Brunswickandmaintain a secure, distraction-free workspace with hardwired internet access.

Experience Required for Your Success

Requirements:

  • Associate’s degree or certification from an accredited program for technical and/or clinical education required
  • 2 years in a technical or clinical/medical-based device support role.
  • Experience with the use of electronic documentation systems required.
  • Previous contact center experience is an asset
  • Working knowledge of Microsoft Office applications including Outlook, Word & Excel preferred
  • Excellent communication/comprehension skills
  • Ability to type 30 wpm and successfully pass our language/grammar screening
  • Excellent home internet hardwired – Wi-Fi connections are not permitted

Nice to Have:

  • Previous contact center experience
  • Working knowledge of Microsoft Office (Outlook, Word, Excel)

Company Description

In Canada, TP’s local leadership team delivers innovative customer experience (CX) solutions that are tailored to the local market and powered by global best practices, With omnichannel expertise, multilingual support, and vertical market focus, our delivery centres across Canada and worldwide help the most recognized brands create seamless, human-centred customer experiences. Our strength lies not just in service delivery, but in helping organizations transform through advanced analytics, transformation consulting, and AI-powered digital CX solutions.
As a people-first organization with one of the industry’s lowest turnover rates, our focus on people enables us to build lasting partnerships with employees, clients, and communities alike. Our dedicated Canadian leadership team combines world-class expertise with a collaborative, flexible approach supporting diverse industries, ensuring our clients can scale with confidence.

What Teleperformance employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom