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Teleperformance Digital

60 Teleperformance Jobs Hiring Near You

Teleperformance

Digital Customer Engineer

Toronto, ON · Hybrid

CA$75K/yr

Teleperformance is a leading provider of customer experience management, offering premier ... Digital Customer Engineer Location: TP The Well site, Hybrid Reports to: B2B Sales Supervisor ...

Teleperformance

Lead Prospector

Toronto, ON · Hybrid

CA$40K/yr

Teleperformance is a leading provider of customer experience management, offering premier ... Min. 1-2 years experience in digital advertising, market research, or sales * Minimum education ...

Teleperformance

Quality Analyst

Toronto, ON · Hybrid

CA$51K/yr

Teleperformance is a leading provider of customer experience management, offering premier ... digital and content marketing, and communications design, development and execution. Benefits ...

Teleperformance

Teleperformance is a leading provider of customer experience management, offering premier ... Bilingual Digital Business Customer Support Agent Location:OnsiteTPCA Waterloo/ Remote outside ON ...

Teleperformance

B2B Sales Account Manager

Toronto, ON · Hybrid

CA$51K/yr

Teleperformance is a leading provider of customer experience management, offering premier ... Digital Account Strategist or B2B Account Manager Location: Toronto Office (Eglinton East or The ...

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Teleperformance Digital Jobs Information

What is it like to work at Teleperformance?

Teleperformance is a global company that values diversity, inclusivity, and employee empowerment, fostering a dynamic and supportive work environment.

The company's team structure is often collaborative, with employees working in shared spaces and participating in regular training sessions to enhance their skills and knowledge. Teleperformance's mission is to deliver exceptional customer experiences through its omnichannel solutions, which involves working with various technologies and tools to provide seamless interactions.

Working at Teleperformance may appeal to individuals who are passionate about customer service, technology, and teamwork, as the company offers opportunities for career growth, professional development, and a chance to be part of a global organization with a wide range of projects and initiatives.

Do workers at Teleperformance get paid breaks?

Yes. Most people get paid breaks.
85% of people say they get paid breaks.
Based on data from 87 people who took the Breakroom Quiz between May 2025 and May 2026.

Does Teleperformance pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
92% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 92 people who took the Breakroom Quiz between May 2025 and May 2026.

At Teleperformance, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
62% of people say they have to use vacation days when they’re out sick.
Based on data from 76 people who took the Breakroom Quiz between May 2025 and May 2026.

Is the health insurance from Teleperformance affordable enough for their workers?

Only some people say the health insurance costs are okay.
59% of people say the health insurance costs are okay
Based on data from 44 people who took the Breakroom Quiz between April 2025 and April 2026.

Do people get paid time off at Teleperformance?

Most people get paid time off work.
94% of people say they get paid time off.
Based on data from 89 people who took the Breakroom Quiz between May 2025 and May 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 46% of people with changing schedules find out their shifts one week or less ahead of time.
  • 26% of people with changing schedules find out their shifts two weeks ahead of time.
  • 7% of people with changing schedules find out their shifts three weeks ahead of time.
  • 21% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 57 people who took the Breakroom Quiz between November 2024 and April 2026.

Do workers at Teleperformance worry about hours?

Most people don’t worry about getting enough hours.
76% of people report they don’t worry about getting enough hours.
Based on data from 51 people who took the Breakroom Quiz between April 2025 and April 2026.

Do Teleperformance workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
54% report that they don’t have enough control over which shifts they work.
Based on data from 50 people who took the Breakroom Quiz between April 2025 and April 2026.

How easy is it for Teleperformance workers to change shifts?

Some people find it hard to change shifts.
66% of people report that it’s hard to change shifts if they need to.
Based on data from 35 people who took the Breakroom Quiz between April 2025 and April 2026.

How easy is it to get time off at Teleperformance?

Some people find it hard to get time off.
47% of people report it’s hard to get time off.
Based on data from 76 people who took the Breakroom Quiz between May 2025 and May 2026.

Do Teleperformance managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
78% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 51 people who took the Breakroom Quiz between April 2025 and April 2026.

Do jobs at Teleperformance spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
16% of people report that their job takes up time that they don’t get paid for.
Based on data from 45 people who took the Breakroom Quiz between April 2025 and April 2026.

How easy is it to take sick days at Teleperformance?

Some people find it hard to take sick days.
45% of people report that it’s hard to take time off if they are sick.
Based on data from 85 people who took the Breakroom Quiz between May 2025 and May 2026.

Is a Teleperformance job good for students?

Most students say this is a bad place to work if you’re studying.
71% of students report this isn’t a good place to work if you’re studying.
Based on data from 21 people who took the Breakroom Quiz between December 2024 and January 2026.

Is working at Teleperformance good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
38% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 32 people who took the Breakroom Quiz between April 2025 and April 2026.

Do people at Teleperformance feel treated with respect by their managers?

Most people feel treated with respect by their managers.
78% of people say they’re treated with respect by their managers.
Based on data from 90 people who took the Breakroom Quiz between April 2025 and April 2026.

Do people at Teleperformance get to take their breaks without interruption?

Most people get breaks without interruption.
79% of people report that they get to take their breaks without interruption.
Based on data from 90 people who took the Breakroom Quiz between May 2025 and May 2026.

Is it stressful to work at Teleperformance?

Most people feel stressed out here.
80% of people say they often feel stressed out at work.
Based on data from 93 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people at Teleperformance enjoy their jobs?

Only some people enjoy their job.
65% of people report they don’t enjoy their job.
Based on data from 80 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people at Teleperformance recommend working with their team?

Only some people recommend working with their team.
66% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 95 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people get enough training when they start at Teleperformance?

Some people didn’t get enough training when they started.
41% of people report they didn’t get enough training when they started working here.
Based on data from 91 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people get support to advance at Teleperformance?

Only some people are given support to advance their career here.
In the last year, 59% of people report not being given support to advance their career here.
Based on data from 85 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people think Teleperformance’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
85% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 86 people who took the Breakroom Quiz between May 2025 and May 2026.

Do workers feel well informed about how Teleperformance is doing?

Most people don’t feel well informed about how the company is doing.
73% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 91 people who took the Breakroom Quiz between May 2025 and May 2026.
What are the most popular titles at Teleperformance?
What are the most popular cities for Teleperformance jobs?
What are the most popular states for Teleperformance jobs?
What are the most popular categories at Teleperformance?
Infographic showing various job openings at Teleperformance in the United States as of June 2026, with employment types broken down into 99% Full Time, and 1% Temporary. Highlights an 76% Physical, and 24% Remote job distribution.

Digital Customer Engineer

Teleperformance

Toronto, ON • Hybrid

CA$75K/yr

Full-time

Posted 26 days ago

Teleperformance rating

5.4

Company rating: 5.4 out of 10

Based on 181 frontline employees who took The Breakroom Quiz

46th of 71 rated call and contact centers

Job description

Join Teleperformance - Where Excellence Meets Opportunity!

Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locations, including on-site and work-at-home programs, ensure flexibility and broad reach.

Why Choose Teleperformance?

We emphasize the importance of our employees, fostering enduring relationships within our teams and communities. Our dedication to employee satisfaction distinguishes us.

Utilize advanced support technologies and processes engineered to achieve outstanding results.

We cultivate lasting client relationships and make positive contributions to our local communities.

Become Part of an Exceptional Team!

Join Teleperformance, where our world-class workforce and innovative solutions drive success. Experience a workplace that values your development, supports your goals, and celebrates your accomplishments.

Job Description

Advertised as : Digital Customer Engineer
Location: TP The Well site, Hybrid
Reports to: B2B Sales Supervisor
Contract: Regular, Full-time
Education: College Diploma / Degree
Travel Requirements: No
For existing vacancy: No
About Us

TP is a worldwide leader in client experience management and contact center business process outsourcing. With more than 500,000 employees, development of an efficient and responsible hybrid organization, combining work-from-home and on-site solutions, with around 50% of employees now working remotely.We also provide services in 300 languages and dialects.Ranked 11th in the world's Top 25 Best Workplaces by Fortune Magazine, in partnership with Great Place to Work; Best Employer certification earned in 64 countries covering more than 97% of the total workforce.

Our Work Culture

At TP, we remain true to our core values of integrity, respect, professionalism, innovation and commitment.

  • Autonomous - We encourage and trust your decision-making skills.

  • Progressive work environment- If you have skills to prove we have all ladders for you to grow

  • Flexible - We believe in results

  • Innovative - All ideas matter

  • Inclusive - Everyone is Included and everyone wins

This position involves technical consulting for sales opportunities across a broad portfolio of products, channels, segments, and regions within the Google Cloud Team. By combining deep technical expertise with strong sales acumen, the Digital Customer Engineer (DCE) helps partners and sales teams enable customers to evaluate and adopt Google Cloud products, driving measurable business value.

The role is primarily partner- and sales-facing, with limited direct regular interface with end customers. The DCE serves as a key technical resource to address questions, overcome objections, and remove blockers in partner/customer engagements.

Annual Salary Base of CAD $75000.

Core Responsibilities

  • Technical Consulting: Support Partners in establishing technical requirements and identifying current-state inhibitors to cloud adoption.

  • Architectural Guidance: Translate complex customer requirements into ideal future-state architectures, focusing on business value and scalability.

  • Technical Evaluation: Support thorough & efficient technical evaluations in "Solution" sales stages (S2 to S3).

  • Partner Enablement: Act as a primary technical resource for Partners & Sales (CSR/FSR, DSR), helping them address technical questions, objections, and blockers in their engagements with Customers.

  • Solution Prototyping: Work hands-on with Google Cloud products to demonstrate and prototype integrations in Partner environments. Navigate, analyze and interpret technical documentation for Google Cloud products. Advanced knowledge of administrative / development / support consoles for Google Cloud products

  • Strategic Messaging: Prepare and deliver product messaging, technical whiteboards, and solution briefings to highlight the Google Cloud value proposition.

  • Integration/Implementation Planning Guidance: Make recommendations on integration strategies, enterprise architectures, platforms and application infrastructure required to successfully implement a complete solution providing "best practice" advice to customers to optimize Google Cloud products' effectiveness.

  • Sales Hygiene: Use Salesforce (SFDC) and account intelligence tools to ensure all S2/technical win criteria are met and all required artifacts are loaded/notated in Salesforce record accurately and efficiently.

  • Partner/Sales Facing: DCE is largely Partner/Sales facing and will not regularly interface directly with customers.

  • Training/Certification: Leverage a Learning Management Solution ("LMS") for training and certification, complete required certifications in the time allotted.

Technical Requirements

Minimum Qualifications:

  • Education: Bachelor's degree in Computer Science, a related technical field, or equivalent practical experience; an MS degree is preferred.

  • Experience: 5+ years as a Technical Sales Engineer in a cloud environment or a customer-facing role (Professional Services/Systems Engineering).

  • Cloud Stack: Deep experience with Big Data, PaaS, and IaaS technologies.

  • Data & Infrastructure: * Hands-on database management (BigQuery, MapReduce, Hadoop, Spark, Hive, etc.).

    • Working knowledge of Linux and Web 2.0 (HTTP, XML/XSLT, Cookies/Sessions).

    • Core Networking (DNS, TCP, Firewalls, Proxy Servers, DMZ).

  • Development/Scripting/Automation: Proficiency in web application integration (REST, SOAP, Python, Java, JavaScript, PHP).

Preferred Qualifications:

  • Ability to create demo scripts in C#, Python, Perl, or Shell.

  • Proven track record of rapidly prototyping Proofs-of-Concept (PoCs).

  • Exceptional presentation skills with the ability to persuasively communicate emerging technology trends.

  • Active certifications in Google Cloud (e.g., Professional Cloud Architect) or equivalent credentials from other major cloud providers are highly desirable.

Be One of Our People:
It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. Teleperformance is an Equal Opportunity Employer

Job Application Accommodation:
If you have questions or need an accommodation for any disability during this application, please contact your local Teleperformance location for assistance.

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