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70 Sunsource Customer Service Representative Jobs Hiring Near You

SunSource

Customer Service Supervisor

Houston, TX · On-site

SunSource and its family of companies represent 270+ locations and 4,000+ employees making up one ... Accountable for ensuring that the customer service operation runs smoothly, and for guiding and ...

SunSource

Customer Service Representative

Granite Falls, MN · On-site

$14.75 - $20/hr

SunSource and its family of companies represent 270+ locations and 4,000+ employees making up one ... Position Summary The Customer Service Representative is responsible for providing exceptional ...

SunSource

Customer Service Representative

Warren, MI · On-site

$15 - $20.50/hr

Paragon Technologies , a SunSource company, specializes in providing world-class service, repair ... Maximize customer satisfaction and contribution margins by consistently and accurately processing ...

SunSource

Customer Service Representative

Charlotte, NC · On-site

$15 - $20.50/hr

Paragon Technologies , a SunSource company, specializes in providing world-class service, repair ... Maximize customer satisfaction and contribution margins by consistently and accurately processing ...

New

SunSource

Inside Sales-CSR

Savage, MN · On-site

SunSource and its family of companies represent 270+ locations and 4,000+ employees making up one ... Based in Savage, MN the primary responsibility of the Customer Service Representatives is to ...

SunSource

Inside Sales/Customer Service

Vancouver, WA · On-site

SunSource and its family of companies represent 270+ locations and 4,000+ employees making up one ... Based in Vancouver, WA the primary responsibility of the Customer Service Representatives is to ...

Domino's

Customer Service Representative (CSR)

Walpole, NH · On-site

$14.50 - $19.75/hr

Customer Service Representative (CSR)Customer Service Representative:The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Domino's

Customer Service Representative (CSR)

Middlebury, VT · On-site

$16.75 - $22.75/hr

Customer Service Representative (CSR)Customer Service Representative:The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

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SunSource Jobs Information

Do workers at SunSource get paid breaks?

Sometimes. Only some people get paid breaks.
45% of people say they don’t get paid breaks.
Based on data from 11 people who took the Breakroom Quiz between January 2025 and August 2026.

Does SunSource pay people when they’re sick?

Yes. Most people get paid when they’re sick.
84% of people say they would get paid if they were sick but scheduled to work.
Based on data from 19 people who took the Breakroom Quiz between December 2024 and August 2026.

At SunSource, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
70% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 10 people who took the Breakroom Quiz between May 2025 and August 2026.

Is the health insurance from SunSource affordable enough for their workers?

Only some people say the health insurance costs are okay.
64% of people say the health insurance costs are okay
Based on data from 11 people who took the Breakroom Quiz between March 2025 and August 2026.

Do people get paid time off at SunSource?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 10 people who took the Breakroom Quiz between May 2025 and August 2026.

Do workers at SunSource worry about hours?

Most people don’t worry about getting enough hours.
86% of people report they don’t worry about getting enough hours.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and April 2026.

Do SunSource workers get to choose the shifts they work?

Most people don’t get to choose which shifts they work.
80% report that they don’t have enough control over which shifts they work.
Based on data from 5 people who took the Breakroom Quiz between February 2025 and June 2025.

How easy is it to get time off at SunSource?

Most people find it easy to get time off.
89% of people report it’s easy to get time off.
Based on data from 18 people who took the Breakroom Quiz between December 2024 and August 2026.

Do SunSource managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
88% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and April 2026.

Do jobs at SunSource spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
25% of people report that their job takes up time that they don’t get paid for.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and April 2026.

How easy is it to take sick days at SunSource?

Most people find it easy to take sick days.
84% of people report that it’s easy to take time off if they are sick.
Based on data from 19 people who took the Breakroom Quiz between December 2024 and August 2026.

Is working at SunSource good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
100% of people who care for a child or other relative report this is a good place to work.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and August 2026.

Do people at SunSource feel treated with respect by their managers?

Most people feel treated with respect by their managers.
78% of people say they’re treated with respect by their managers.
Based on data from 18 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people at SunSource get to take their breaks without interruption?

Most people get breaks without interruption.
67% of people report that they get to take their breaks without interruption.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and August 2026.

Is it stressful to work at SunSource?

Most people feel stressed here.
70% of people say they often feel stressed at work.
Based on data from 20 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people at SunSource enjoy their jobs?

Only some people enjoy their job.
41% of people report they don’t enjoy their job.
Based on data from 17 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people at SunSource recommend working with their team?

Only some people recommend working with their team.
60% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 20 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people get enough training when they start at SunSource?

Some people didn’t get enough training when they started.
47% of people report they didn’t get enough training when they started working here.
Based on data from 17 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people get support to advance at SunSource?

Most people aren’t given support to advance their career here.
In the last year, 79% of people report not being given support to advance their career here.
Based on data from 19 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people think SunSource’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
89% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 18 people who took the Breakroom Quiz between December 2024 and June 2026.

Do workers feel well informed about how SunSource is doing?

Only some people feel well informed about how the company is doing.
50% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 20 people who took the Breakroom Quiz between December 2024 and August 2026.

What other companies are hiring for Customer Service Representative jobs?

What are the most popular jobs at Sunsource?

What are the most popular categories at Sunsource?

Infographic showing various Customer Service Representative job openings at Sunsource in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 87% Physical, and 13% Remote job distribution.

Customer Service Supervisor

SunSource

Houston, TX • On-site

Full-time

Re-posted 26 days ago

SunSource rating

7.1

Company rating: 7.1 out of 10

Based on 20 frontline employees who took The Breakroom Quiz

199th of 366 rated logistics

Job description

SunSource and its family of companies represent 270+ locations and 4,000+ employees making up one of North America's leading value-add industrial distribution companies.  We provide customers with products and value-added solutions within Fluid Power, Fluid Process, Fluid Conveyance, Automation, General Industrial Components, and Industrial Repair. www.sun-source.com

Responsible for handling the daily (routine) management of customer service representatives.  Accountable for ensuring that the customer service operation runs smoothly, and for guiding and directing the daily activities of customer service personnel.  Works directly with customers when necessary. Facilitates open communication between all departments within branch location - service, warehouse, sales, and engineering.

OBJECTIVES
  • Maximize customer satisfaction by ensuring that the customer service team provides outstanding customer service. Monitor follow-up to major customers and ensure open communication.
  • Maximize contribution margins at the customer accounts serviced.
  • Ensure smooth day-to-day operation of the customer service department.
  • Manage annual departmental expenses within approved budget.
PRINCIPAL RESPONSIBILITIES
  1. Approach--act as team leader for customer service personnel at the assigned location.
  • Effectively align customer service representatives with accounts to be serviced
  • Provide ongoing supervision, training, coaching and overall direction to ensure work is completed accurately and timely
  • Conduct periodic performance reviews with customer service representatives
  1. Knowledge of the Customer--develop knowledge of the customer accounts serviced, specifically:
  • Overall understanding of the buying process and business process for major customers
  • Identification of key contacts at major customers
  • Identification of critical issues at major customers and knowledge/support of plans to ensure customer satisfaction
  1. Internal Know-How--demonstrate broad understanding of SunSource's customer service functions, processes and tools, and their impact on other SunSource departments.  Be able to:
  1. Process orders
  2. Process returns
  3. Navigate Trend system
  4. Interpret pricing structure
  5. Utilize support systems
  6. Interpret and ensure proper execution of policies
  7. Process quotes
  1. Resource Management--demonstrate ability to communicate and coordinate efforts effectively with all SunSource departments to ensure that internal and external customer issues/concerns are resolved in a timely manner. 
  2. Technical Competence--demonstrate broad understanding of SunSource technology/service offerings and attain a passing score on the related proficiency test; also demonstrate advanced knowledge of SunSource conversion capabilities. 

Equal Opportunity Employer, including disability and protected veteran status.  If you are an individual with a disability and require an accommodation to complete the application process, please contact [email protected] to request reasonable accommodation. Only requests for accommodation in the application process will be returned from this email address.  This employer uses E-Verify. Please click here for additional information. (For Illinois E-Verify information click here, aqui).  Sun-Source | Privacy Policy

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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