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34 Subway Customer Service Jobs Hiring Near You

Subway is looking for a vibrant Sandwich Artist/Cashier to bring life to our customer's mealtime ... Engaging Customer Service: Provide a warm and friendly experience, taking orders and ensuring ...

Subway is looking for a vibrant Sandwich Artist/Cashier to bring life to our customer's mealtime ... Engaging Customer Service: Provide a warm and friendly experience, taking orders and ensuring ...

Overview The Subway Manager performs and directs overall restaurant management. Directs staff to ... Models good customer service and acts as a positive role model for excellent customer service ...

Customer Service / Food Service

Westfield, WI · On-site

$15 - $20.50/hr

Join the Subway ® Team at the Westfield Subway Team. Looking for a flexible job that fits your ... Greeting guests with a friendly attitude and providing outstanding customer service. * Preparing ...

New

Subway Manager

Honaker, VA · On-site

$15.77/hr

Overview The Subway Manager performs and directs overall restaurant management. Directs staff to ... Models good customer service and acts as a positive role model for excellent customer service ...

Subway Assistant Manager

Marshall, MI · On-site

$18 - $20.50/hr

Set the bar for excellent customer service and address any complaints promptly and politely to keep ... When the Subway Manager is gone, complete and report daily bookwork, make daily bank deposits, and ...

Subway Sandwich Artist - Mornings

Springfield, MA · On-site

$11.25 - $14/hr

Subway is looking for a vibrant Sandwich Artist/Cashier to bring life to our customer's mealtime ... Engaging Customer Service: Provide a warm and friendly experience, taking orders and ensuring ...

Subway Sandwich Artist

Toano, VA · On-site

$14 - $16.50/hr

Subway Manager Pay: $14-$16.50 per hour based on experience. QSR experience $15+ Looking for ... Exceptional customer service is a major component of this position. Tasks and Responsibilities:

Subway is looking for a vibrant Sandwich Artist/Cashier to bring life to our customer's mealtime ... Engaging Customer Service: Provide a warm and friendly experience, taking orders and ensuring ...

Subway is looking for a vibrant Sandwich Artist/Cashier to bring life to our customer's mealtime ... Engaging Customer Service: Provide a warm and friendly experience, taking orders and ensuring ...

Subway is looking for a vibrant Sandwich Artist/Cashier to bring life to our customer's mealtime ... Engaging Customer Service: Provide a warm and friendly experience, taking orders and ensuring ...

Subway is looking for a vibrant Sandwich Artist/Cashier to bring life to our customer's mealtime ... Engaging Customer Service: Provide a warm and friendly experience, taking orders and ensuring ...

Subway is looking for a vibrant Sandwich Artist/Cashier to bring life to our customer's mealtime ... Engaging Customer Service: Provide a warm and friendly experience, taking orders and ensuring ...

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SUBWAY Jobs Information

Do workers at Subway get paid breaks?

Sometimes. Only some people get paid breaks.
52% of people say they don’t get paid breaks.
Based on data from 129 people who took the Breakroom Quiz between January 2026 and July 2026.

Does Subway pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
92% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 249 people who took the Breakroom Quiz between January 2026 and July 2026.

At Subway, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
56% of people say they have to use vacation days when they’re out sick.
Based on data from 152 people who took the Breakroom Quiz between July 2025 and July 2026.

Are part-time workers able to get health insurance from Subway?

Most people who work part-time can't get health insurance.
98% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 208 people who took the Breakroom Quiz between December 2024 and March 2025.

Do part-time workers get paid time off at Subway?

Most people who work part-time don’t get paid time off.
88% of people who work part-time say they don’t get paid time off
Based on data from 104 people who took the Breakroom Quiz between January 2026 and July 2026.

Is the health insurance from Subway affordable enough for their workers?

Most people say the health insurance costs are okay.
86% of people say the health insurance costs are okay
Based on data from 56 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people get paid time off at Subway?

Most people don’t get paid time off from work.
79% of people say they don’t get paid time off.
Based on data from 245 people who took the Breakroom Quiz between January 2026 and July 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 86% of people with changing schedules find out their shifts one week or less ahead of time.
  • 11% of people with changing schedules find out their shifts two weeks ahead of time.
  • 1% of people with changing schedules find out their shifts three weeks ahead of time.
  • 2% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 184 people who took the Breakroom Quiz between January 2026 and July 2026.

Do workers at Subway worry about hours?

Some people worry about getting enough hours.
55% of people report they worry about getting enough hours.
Based on data from 187 people who took the Breakroom Quiz between January 2026 and July 2026.

Do Subway workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
36% report that they don’t have enough control over which shifts they work.
Based on data from 157 people who took the Breakroom Quiz between January 2026 and July 2026.

How easy is it for Subway workers to change shifts?

Some people find it hard to change shifts.
51% of people report that it’s hard to change shifts if they need to.
Based on data from 143 people who took the Breakroom Quiz between January 2026 and July 2026.

How easy is it to get time off at Subway?

Some people find it hard to get time off.
58% of people report it’s hard to get time off.
Based on data from 208 people who took the Breakroom Quiz between January 2026 and July 2026.

Do Subway managers change schedules at the last minute?

Some managers change people’s schedules at the last minute.
39% of people say their manager changes their shift schedule at the last minute.
Based on data from 175 people who took the Breakroom Quiz between January 2026 and July 2026.

Do jobs at Subway spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
31% of people report that their job takes up time that they don’t get paid for.
Based on data from 179 people who took the Breakroom Quiz between January 2026 and July 2026.

How easy is it to take sick days at Subway?

Some people find it hard to take sick days.
58% of people report that it’s hard to take time off if they are sick.
Based on data from 232 people who took the Breakroom Quiz between January 2026 and July 2026.

Is a Subway job good for students?

Most students say this is a good place to work if you’re studying.
79% of students report this is a good place to work if you’re studying.
Based on data from 76 people who took the Breakroom Quiz between January 2026 and July 2026.

Is working at Subway good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
71% of people who care for a child or other relative report this is a good place to work.
Based on data from 175 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at Subway feel treated with respect by their managers?

Most people feel treated with respect by their managers.
75% of people say they’re treated with respect by their managers.
Based on data from 228 people who took the Breakroom Quiz between January 2026 and July 2026.

Do people at Subway get to take their breaks without interruption?

Only some people get breaks without interruption.
59% of people report that their breaks get interrupted.
Based on data from 123 people who took the Breakroom Quiz between January 2026 and July 2026.

Is it stressful to work at Subway?

Most people feel stressed out here.
78% of people say they often feel stressed out at work.
Based on data from 247 people who took the Breakroom Quiz between January 2026 and July 2026.

Do people at Subway enjoy their jobs?

Only some people enjoy their job.
40% of people report they don’t enjoy their job.
Based on data from 208 people who took the Breakroom Quiz between January 2026 and July 2026.

Do people at Subway recommend working with their team?

Only some people recommend working with their team.
56% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 262 people who took the Breakroom Quiz between January 2026 and July 2026.

Do people get enough training when they start at Subway?

Some people didn’t get enough training when they started.
41% of people report they didn’t get enough training when they started working here.
Based on data from 241 people who took the Breakroom Quiz between January 2026 and July 2026.

Do people get support to advance at Subway?

Only some people are given support to advance their career here.
In the last year, 54% of people report not being given support to advance their career here.
Based on data from 228 people who took the Breakroom Quiz between January 2026 and July 2026.

Do people think Subway’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
73% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 234 people who took the Breakroom Quiz between January 2026 and July 2026.

Do workers feel well informed about how Subway is doing?

Only some people feel well informed about how the company is doing.
55% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 241 people who took the Breakroom Quiz between January 2026 and July 2026.
Infographic showing various Customer Service job openings at Subway in the United States as of July 2026, with employment types broken down into 54% Full Time, and 46% Part Time. Highlights an 100% Physical job distribution.

Subway Catering Call Center: Part-time Customer Service Representative

Subway

Columbus, IN • On-site

$14.50 - $18.50/hr

Part-time

Re-posted 14 days ago


Subway rating

4.4

Company rating: 4.4 out of 10

Based on 2,042 frontline employees who took The Breakroom Quiz

98th of 106 rated fast food restaurants


Job description

JOB TITLE: Customer Service Representative
REPORTS TO: Subway Catering Director of Operations
Job Summary
This position is responsible for interacting with customers and franchisee's to provide information in response to inquiries about Subway products and services

Duties & Essential Job Functions
- Phone Sales: The Customer Service Representative will answer phones and respond to customer's requests. He/She will sell Subway products and place customer's orders with the appropriate Subway store. They will up-sell products and recommend the appropriate products based on fact finding.
- Payment Processing: The Customer Service Representative will be responsible for processing the customer's credit cards. They will input the date with Bank of America and provide proper reporting to IPC.
- Administration: CSRs will be asked to field all phone calls coming into the call center and transfer them to the appropriate staff member. They will place follow-up calls as time allows and document customer complaints

Qualifications
The Customer Service Representative must possess professional verbal and written communication skills. He/She needs to be computer literate with the ability to learn new software applications quickly. He/She will have good communication skills and enjoy working on a team

Required
The Catering Coordinator must be working towards a High School Diploma or GED. They must have reliable transportation to our home office in Columbus, IN. They must present themselves in a professional appearance, must be honest in their dealings with any agent within Estep and Company Inc. DBA Subway Restaurants

Schedule
The schedule for this position will be based on the needs of the Catering Call Center

Subway Catering Call Center
Whether it's game day with friends, a meeting at the office or a block party for the neighborhood, SUBWAY® Catering's Call Center helps make events a delicious success. We help callers explore our menu to see all of the delicious catering options, including hunger-busting Giant Subs, piled-high sandwich platters, quick and easy SUBWAY to GO!™ meals and much more....
Join the fun by being part of the Subway Catering Call Center, and part of the world's largest quick service restaurant franchisor and recognized leader in the Quick Service Industry. With more than 42,000 restaurants in almost 100 countries, we continue to add talent to our team. Apply today!
Company Website:

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