Architect a cross product line, cross business, integrated commercial marketing approach and positioning for the STERIS Canadian Healthcare Commercial Operation, including key differentiators ...

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Architect a cross product line, cross business, integrated commercial marketing approach and positioning for the STERIS Canadian Healthcare Commercial Operation, including key differentiators ...
Steris Jobs Information
What is it like to work at Steris?
As a global leader in infection prevention and surgical solutions, Steris operates in a fast-paced environment with a diverse team of professionals, including engineers, sales representatives, and manufacturing specialists, who work together to design, manufacture, and distribute medical equipment and services.
Working at Steris may appeal to candidates who are passionate about making a positive impact on patient care and are interested in a dynamic, global company with opportunities for professional growth and development in a variety of fields, including engineering, sales, and operations.
What makes Steris an attractive place to work?
Do workers at STERIS get paid breaks?
91% of people say they get paid breaks.
Based on data from 47 people who took the Breakroom Quiz between June 2025 and June 2026.
Does STERIS pay people when they’re sick?
81% of people say they would get paid if they were sick but scheduled to work.
Based on data from 64 people who took the Breakroom Quiz between June 2025 and June 2026.
At STERIS, are sick days and vacation days separate paid time off?
94% of people say they have to use vacation days when they’re out sick.
Based on data from 64 people who took the Breakroom Quiz between June 2025 and June 2026.
Is the health insurance from STERIS affordable enough for their workers?
91% of people say the health insurance costs are okay
Based on data from 57 people who took the Breakroom Quiz between June 2025 and June 2026.
Do people get paid time off at STERIS?
97% of people say they get paid time off.
Based on data from 66 people who took the Breakroom Quiz between June 2025 and June 2026.
How far ahead of time do people find out their work schedule?
- 61% of people with changing schedules find out their shifts one week or less ahead of time.
- 17% of people with changing schedules find out their shifts two weeks ahead of time.
- 17% of people with changing schedules find out their shifts three weeks ahead of time.
- 4% of people with changing schedules find out their shifts four weeks or more ahead of time.
Based on data from 23 people who took the Breakroom Quiz between December 2024 and April 2026.
Do workers at STERIS worry about hours?
89% of people report they don’t worry about getting enough hours.
Based on data from 35 people who took the Breakroom Quiz between April 2025 and April 2026.
Do STERIS workers get to choose the shifts they work?
47% report that they don’t have enough control over which shifts they work.
Based on data from 32 people who took the Breakroom Quiz between April 2025 and April 2026.
How easy is it for STERIS workers to change shifts?
40% of people report that it’s hard to change shifts if they need to.
Based on data from 42 people who took the Breakroom Quiz between December 2024 and September 2025.
How easy is it to get time off at STERIS?
94% of people report it’s easy to get time off.
Based on data from 65 people who took the Breakroom Quiz between June 2025 and June 2026.
Do STERIS managers change schedules at the last minute?
78% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 40 people who took the Breakroom Quiz between April 2025 and April 2026.
Do jobs at STERIS spill into time workers aren’t paid for?
15% of people report that their job takes up time that they don’t get paid for.
Based on data from 39 people who took the Breakroom Quiz between April 2025 and April 2026.
How easy is it to take sick days at STERIS?
91% of people report that it’s easy to take time off if they are sick.
Based on data from 66 people who took the Breakroom Quiz between June 2025 and June 2026.
Is a STERIS job good for students?
67% of students report this is a good place to work if you’re studying.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and January 2026.
Is working at STERIS good if you’re a parent or caregiver?
78% of people who care for a child or other relative report this is a good place to work.
Based on data from 36 people who took the Breakroom Quiz between January 2025 and June 2026.
Do people at STERIS feel treated with respect by their managers?
75% of people say they’re treated with respect by their managers.
Based on data from 61 people who took the Breakroom Quiz between June 2025 and June 2026.
Do people at STERIS get to take their breaks without interruption?
90% of people report that they get to take their breaks without interruption.
Based on data from 61 people who took the Breakroom Quiz between June 2025 and June 2026.
Is it stressful to work at STERIS?
67% of people say they often feel stressed out at work.
Based on data from 60 people who took the Breakroom Quiz between July 2025 and June 2026.
Do people at STERIS enjoy their jobs?
68% of people report they enjoy their job.
Based on data from 60 people who took the Breakroom Quiz between June 2025 and June 2026.
Do people at STERIS recommend working with their team?
58% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 66 people who took the Breakroom Quiz between June 2025 and June 2026.
Do people get enough training when they start at STERIS?
37% of people report they didn’t get enough training when they started working here.
Based on data from 59 people who took the Breakroom Quiz between June 2025 and June 2026.
Do people get support to advance at STERIS?
In the last year, 45% of people report not being given support to advance their career here.
Based on data from 60 people who took the Breakroom Quiz between June 2025 and June 2026.
Do people think STERIS’s headquarters understands what’s happening where they work?
80% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 56 people who took the Breakroom Quiz between June 2025 and June 2026.
Do workers feel well informed about how STERIS is doing?
77% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 57 people who took the Breakroom Quiz between July 2025 and June 2026.

Full-time
Medical, Dental, Vision, Retirement, PTO
Posted 6 days ago
STERIS rating
8.2
Based on 131 frontline employees who took The Breakroom Quiz
54th of 885 rated healthcare providers
Job description
As a Commercial Marketing Manager, you are responsible for establishing and owning the commercial marketing positioning while enabling the commercial arm of the Canadian Healthcare Commercial Operation. You play a key role in driving commercial alignment and positioning across diverse customer and account types, sales models, and field-based organizations, considering a broad portfolio of products, services, and representatives.
You will approach this role from the customer environment perspective while aligning business unit, product, and service strategies into a cohesive and unified commercial position. Additionally, you are responsible for coordinating the Canadian tradeshow strategy and determining where best to invest.
Your goal is to ensure a clear, consistent, and unified STERIS presence in the marketplace, ultimately influencing customer satisfaction and enhancing commercial effectiveness.
This is a hybrid role with the requirement of working onsite at our Richmond Hill, Ontario, location 2 days per week.
What You'll do as a Manager, Commercial Marketing
Commercial Marketing Strategy (75%)
* Architect a cross product line, cross business, integrated commercial marketing approach and positioning for the STERIS Canadian Healthcare Commercial Operation, including key differentiators, messaging, and commercial marketing enablement (from strategy to execution) to improve Customer satisfaction, operational efficiency, and drive profitable impact.
* Ensure clear alignment, understanding, and deployment of positioning and messaging across commercial teams within the Canadian Healthcare Commercial Operation, while aligning with Americas Commercial Operations. Measure success through KPIs and Voice of Customer (VOC) insights, continuously refining strategy year over year.
* Embed the Customer vantage point as primary when presenting the Canadian Healthcare Commercial Operation, from high-level positioning through individual Customer interactions.
* Maintain strong partnerships with product management, R&D, and business unit marketing to understand strategic initiatives and ensure product and service goals are aligned within the commercial marketing strategy.
* Develop and maintain an expert understanding of the Canadian healthcare landscape, including Customer types, account structures (e.g., hospital networks, GPOs, distributors), roles, influences, products and services, and key call points across STERIS business units.
* Identify areas of friction in the Customer value proposition and collaborate with commercial leadership to develop and implement solutions that strengthen a unified brand experience.
* Develop and own a Voice of Customer (VOC) program to capture feedback across Customer segments and inform prioritization and evolution of commercial positioning.
* Monitor Customer and industry trends, regulations, and influencers to ensure alignment of STERIS offerings with market needs.
* Manage the commercial strategy and investment for the Canadian tradeshow environment.
* Maintain a strong understanding of competitor commercial positioning and marketing strategies.
Plan Implementation (25%)
* Create and execute projects, programs, and deliverables to enable the commercial team to position the STERIS Healthcare offering appropriately across audiences, channels, and situations.
* Partner with Sales and Shared Services to develop clear, differentiated messaging and ensure consistency across Customer-facing interactions and deliverables.
* Collaborate with business unit marketing and Shared Services to ensure commercial positioning and messaging are aligned and reflected in Customer-facing collateral and digital channels.
* Partner with Sales Enablement and Sales Training to incorporate Healthcare commercial positioning into training programs and materials.
* Lead and manage projects that improve commercial effectiveness and operational efficiency, prioritizing a pipeline of initiatives while delivering on marketing programs.
Continuous Improvement
* Lead continuous improvement initiatives within the function, including leadership standard work, key performance indicators, visual management, and root cause countermeasures.
* Serve as Team Leader in Kaizen events and drive execution of resulting action plans.
* Leverage process understanding and value-based prioritization to identify and implement opportunities that improve efficiency and effectiveness across supported businesses.
The Experience, Skills and Abilities Needed
Required:
* Bachelor degree required
* Minimum 10 years of progressive and varied sales, marketing, and/or public relations experience include:Minimum of 6 years in marketing positions
* Thorough understanding and experience in the Healthcare industry, Customer types, roles, accounts, etc.
* Demonstrated experience and success defining and developing commercial positioning required
* Demonstrated experience and understanding of marketing and commercial organizations and structure
Preferred:
* Experience with tradeshows and/or customer events is preferred
Other:
* Commercial mindset
* Customer first perspective and frame of mind
* Effective cross functionally and collaborating with leadership
* Motivated to learn and stay in touch with the organizational culture and industry
* Energized by Customer satisfaction and commercial success
* Strong, articulate communicator
* Strong organizational awareness and effectivenes
* Sound understanding of marketing foundations to enable commercial success
What STERIS Offers
We value our employees and are committed to providing a comprehensive benefits package that supports your health, well-being, and financial future.
Here is just a brief overview of what we offer:
* Market Competitive Pay
* Extensive Paid Time Off and (9) added Holidays
* Excellent Healthcare, Dental, and Vision benefits
* Long/Short Term Disability Coverage
* 401(k) with a company match
* Maternity & Parental Leave
* Additional add-on benefits/discounts for programs such as Pet Insurance
* Tuition Reimbursement and continued education programs
* Excellent opportunities for advancement in a stable long-term career