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49 Ssa Group Assistant Operations Manager Jobs Hiring Near You

SSA Group

Retail - Assistant Operations Manager

Wichita, KS · On-site

$14.75 - $20/hr

Assistant Retail Operations Manager Oversight includes multiple Gift Shop and Gift Kiosk/Carts ... SSA Group reserves the right to revise the or to require that other or different tasks are ...

SSA Group

Food Service Operations Manager

Columbus, OH · On-site

$55K - $65K/yr

SSA Group at the Center of Science & Industry is looking for a talented Food Service Operations Manager to join our team! All applications should be submitted within 7-days following posting of the ...

SSA Group

Assistant General Manager

Dallas, TX · On-site

$85K - $90K/yr

SSA Group at Dallas Zoo is looking for a talented Assistant General Manager to join our team! All ... Work with Executive Chef, Retail Operations Manager and Buyer to track, maintain and budget ...

SSA Group, LLC

Assistant General Manager

Naples, FL · On-site

Assistant General Manager SSA Group at Naples Zoo is looking for a talented Assistant General ... Our focus is on people, innovation, and operational intelligence as a means to create special ...

SSA Group

Food Service - Associate

Columbus, OH · On-site

$13.50 - $17.75/hr

... Operations Manager(s) Responsibilities * Perform the steps of SSA EXTRA Guest Service to ensure a ... SSA Group reserves the right to revise the or to require that other or different tasks are ...

SSA Group

Retail Operations Manager

Springfield, MO · On-site

$54K - $60K/yr

SSA Group at Wonders of Wildlife is looking for a talented Retail Operations Manager to join our team! All applications should be submitted within 7-days following posting of the job; applications ...

SSA Group

Food Service Operations Manager

Fort Wayne, IN · On-site

$55K - $65K/yr

SSA Group at the Fort Wayne Zoo is looking for a talented Food Service Operations Manager to join our team! All applications should be submitted within 7-days following posting of the job ...

SSA Group

Food Service Operations Manager

Dallas, TX · On-site

$60K - $65K/yr

SSA Group at Dallas Zoo is looking for a talented Food Service Operations Manager to join our team! All applications should be submitted within 7-days following posting of the job; applications will ...

SSA Group

Retail Supervisor

Buffalo, NY · On-site

$18 - $18.50/hr

SSA Group at the Buffalo Zoo is looking for Retail Supervisors for the zoo gift shop! Who are we ... Assistant Retail Operations Manager and Retail Operations Manager Responsibilities * Show dynamic ...

SSA Group

Cash Office - Associate

Tulsa, OK · On-site

$15/hr

Cash Office Associate The SSA Group at The Tulsa Zoo is seeking a talented Cash Office Associate to ... and client * Assist operational managers and park staff as needed, as delegated by the ...

SSA Group

Retail - Associate

Columbus, OH · On-site

$14.25 - $16.25/hr

SSA Group works with zoos, aquariums, museums, and other cultural attractions on integrating dining ... Retail Supervisor(s), Assistant Retail Operations Manager, and Retail Operations Manager ...

SSA Group

Food Service - Associate

Springfield, MO · On-site

$15 - $16/hr

SSA Group at Wonders of Wildlife in Springfield Missouri is looking for talented food service ... Food Service Supervisor (if applicable) and/or Food Service Operations Manager(s) Responsibilities

SSA Group

Retail - Associate

Columbus, OH · On-site

$14.75 - $17/hr

SSA Group works with zoos, aquariums, museums, and other cultural attractions on integrating dining ... Retail Supervisor(s), Assistant Retail Operations Manager, and Retail Operations Manager ...

SSA Group

Food Service - Food Service Cook

Apple Valley, MN · On-site

$16 - $17/hr

SSA Group works with zoos, aquariums, museums, and other cultural attractions on integrating dining ... Communicates up to the Restaurant Supervisor and/or Food Operations Manager in regard to any issues ...

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SSA Group Jobs Information

Do workers at SSA Group get paid breaks?

No. Most people don’t get paid breaks.
88% of people say they don’t get paid breaks.
Based on data from 48 people who took the Breakroom Quiz between November 2024 and June 2026.

Does SSA Group pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
74% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 39 people who took the Breakroom Quiz between May 2025 and May 2026.

At SSA Group, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
36% of people say they have to use vacation days when they’re out sick.
Based on data from 11 people who took the Breakroom Quiz between June 2025 and February 2026.

Are part-time workers able to get health insurance from SSA Group?

Most people who work part-time can't get health insurance.
100% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 5 people who took the Breakroom Quiz between December 2024 and February 2025.

Do part-time workers get paid time off at SSA Group?

Most people who work part-time don’t get paid time off.
92% of people who work part-time say they don’t get paid time off
Based on data from 13 people who took the Breakroom Quiz between June 2025 and May 2026.

Is the health insurance from SSA Group affordable enough for their workers?

Most people say the health insurance costs are okay.
86% of people say the health insurance costs are okay
Based on data from 14 people who took the Breakroom Quiz between March 2025 and February 2026.

Do people get paid time off at SSA Group?

Some people get paid time off from work.
67% of people say they don’t get paid time off.
Based on data from 36 people who took the Breakroom Quiz between June 2025 and May 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 67% of people with changing schedules find out their shifts one week or less ahead of time.
  • 25% of people with changing schedules find out their shifts two weeks ahead of time.
  • 4% of people with changing schedules find out their shifts three weeks ahead of time.
  • 5% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 57 people who took the Breakroom Quiz between November 2024 and June 2026.

Do workers at SSA Group worry about hours?

Some people worry about getting enough hours.
53% of people report they worry about getting enough hours.
Based on data from 55 people who took the Breakroom Quiz between November 2024 and June 2026.

Do SSA Group workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
51% report that they don’t have enough control over which shifts they work.
Based on data from 51 people who took the Breakroom Quiz between November 2024 and June 2026.

How easy is it for SSA Group workers to change shifts?

Some people find it hard to change shifts.
42% of people report that it’s hard to change shifts if they need to.
Based on data from 36 people who took the Breakroom Quiz between November 2024 and June 2026.

How easy is it to get time off at SSA Group?

Some people find it hard to get time off.
36% of people report it’s hard to get time off.
Based on data from 53 people who took the Breakroom Quiz between November 2024 and June 2026.

Do SSA Group managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
77% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 57 people who took the Breakroom Quiz between November 2024 and June 2026.

Do jobs at SSA Group spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
15% of people report that their job takes up time that they don’t get paid for.
Based on data from 54 people who took the Breakroom Quiz between November 2024 and June 2026.

How easy is it to take sick days at SSA Group?

Some people find it hard to take sick days.
38% of people report that it’s hard to take time off if they are sick.
Based on data from 58 people who took the Breakroom Quiz between November 2024 and June 2026.

Is a SSA Group job good for students?

Most students say this is a good place to work if you’re studying.
82% of students report this is a good place to work if you’re studying.
Based on data from 17 people who took the Breakroom Quiz between November 2024 and June 2026.

Is working at SSA Group good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
50% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 10 people who took the Breakroom Quiz between February 2025 and February 2026.

Do people at SSA Group feel treated with respect by their managers?

Most people feel treated with respect by their managers.
67% of people say they’re treated with respect by their managers.
Based on data from 57 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people at SSA Group get to take their breaks without interruption?

Most people get breaks without interruption.
67% of people report that they get to take their breaks without interruption.
Based on data from 54 people who took the Breakroom Quiz between November 2024 and June 2026.

Is it stressful to work at SSA Group?

Most people feel stressed out here.
71% of people say they often feel stressed out at work.
Based on data from 59 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people at SSA Group enjoy their jobs?

Only some people enjoy their job.
40% of people report they don’t enjoy their job.
Based on data from 50 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people at SSA Group recommend working with their team?

Only some people recommend working with their team.
47% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 64 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people get enough training when they start at SSA Group?

Some people didn’t get enough training when they started.
47% of people report they didn’t get enough training when they started working here.
Based on data from 59 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people get support to advance at SSA Group?

Only some people are given support to advance their career here.
In the last year, 55% of people report not being given support to advance their career here.
Based on data from 53 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people think SSA Group’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
89% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 57 people who took the Breakroom Quiz between November 2024 and June 2026.

Do workers feel well informed about how SSA Group is doing?

Most people don’t feel well informed about how the company is doing.
74% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 58 people who took the Breakroom Quiz between November 2024 and June 2026.
What other companies are hiring for Assistant Operations Manager jobs?
What are the most popular jobs at Ssa Group?
What are the most popular categories at Ssa Group?
Infographic showing various Assistant Operations Manager job openings at Ssa Group in the United States as of August 2026, with employment types broken down into 88% Full Time, 4% Part Time, and 8% Temporary. Highlights an 100% Physical job distribution.

Retail - Assistant Operations Manager

SSA Group

Wichita, KS • On-site

$14.75 - $20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 21 days ago

SSA Group rating

5.5

Company rating: 5.5 out of 10

Based on 64 frontline employees who took The Breakroom Quiz

505th of 730 rated retailers

Job description

Assistant Retail Operations Manager
Oversight includes multiple Gift Shop and Gift Kiosk/Carts locations.
Who are we:
For more than 50 years, SSA has partnered with cultural attractions to design the hospitality experience journey, freeing our partners to remain mission-focused. We bring together admissions, culinary, and retail with innovation and human connection to shape a seamless guest journey. Our focus is on people, innovation, and operational intelligence as a means to create special moments with lasting impact. We call it 452 Hospitality, the foundation of how we serve our partners and their communities.
Position Title: Assistant Retail Operations Manager
Reports to: Retail Operations Manager
Responsibilities
  • Show dynamic leadership ability and motivate staff to exceed expectations of the customer and our client.

  • Ensure your department's team is set with the operation in mind: hire & recruit for new talent, integrate new team members, supervise assigned personnel, evaluate performance, develop, coach, issue documentation, and manage employee exits.
  • Develop training programs to train, motivate, and mentor employees.
  • Remain knowledgeable of and manages in accordance with applicable local, state and federal laws.
  • Maintain a clean, safe and organized work environment.
  • Uphold and demonstrate a complete understanding of company policies and procedures

  • Perform the steps of SSA EXTRA Guest Service to ensure a memorable experience for every guest and client.
  • Support store leadership in management of all inventory control programs as necessary.
  • Ensure all company merchandise presentation standards are met to maximize sales.
  • Complete daily department functions in reporting daily, weekly and monthly sales through an internal Ledger.

  • Ensure sales are maximized through having the right product and communicating inventory opportunities to the Retail Operations Manager and Buyer.
  • Ensure all cash handling procedures are in effect at all times. Troubleshoot and maintain POS functionality for daily operation or as necessary.
  • Oversee cleanliness of all shops and displays.
  • Issue One-Minute Meeting to team on daily basis.

  • Forecast daily/weekly sales, complete and maintain sales analysis with respect to controllable costs for department and unit management. Support management of payroll and controllable profit within established budget. Meet & manage department payroll budget expectations by being strategic with scheduling coverage, on-call shifts, etc.
  • Analyze sales and inventory to maximize opportunities. Identify new ways to generate sales and achieve goals.
  • Set precedent to achieve Sales, Promo, Per Cap & Controllable Budget.
  • Promote an inclusive & supportive approach at the Unit.

  • Supports unit in being an example for Company & Client guidelines with regard to Sustainability/Conservation efforts. Displays knowledge of efforts in business application as well as giving adequate opportunity for teaching to unit staff as necessary.
  • Supports SSA / Unit in driving community effort through hiring efforts, engagement activities, and focus on opportunities of giving back.
  • Perform other tasks as deemed necessary.

IDEA + Belonging
  • Promote an inclusive & supportive approach within the Brand team, with networking continuing at all units.
  • Focuses on removing barriers and empowering growth and opportunity for team members at all levels.
  • Leads by example through Sustainability/Conservation efforts; displays knowledge of efforts in business application as well as giving adequate opportunity for teaching to unit staff as necessary.
  • Engages with SSA/Unit in driving community effort through engagement activities and focus. On opportunities of giving back.

Job Requirements
  • Strong interpersonal and communication skills, including the ability to articulate to our client, Management team, Buyer and HQ personnel.
  • Proven leadership skills with an understanding of the importance of team building/development, while fostering partnerships.
  • Exceptional problem solving/decision making skills combined with the ability to be organized.
  • Demonstrates financial management, merchandising, analytical, and planning skills.

  • Demonstrates the ability to remain flexible in a fast-paced environment.
  • Computer knowledge and skill level for basic office functions.
  • Physical ability to stand for extended periods and to move and handle boxes (35lbs) as necessary to operation, which entails lifting, and perform all functions as set forth above.
  • Ability to work varied hours/days, including nights, weekends and holidays, as needed.

Previous Experience
  • Two to Three years Retail Management experience preferred.
  • Visual Merchandise experience necessary.
  • All education backgrounds eligible, must be 18 or older.

This is by no means an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with this job description. SSA Group reserves the right to revise the job description or to require that other or different tasks are performed when circumstances change (i.e. emergencies, changes in personnel, workload, rush jobs or technological developments)
SSA Group, LLC. is an equal opportunity employer. We embrace diversity and equal opportunity through our commitment to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.
Compensation and Benefits
  • Full-Time, non-exempt, eligible for overtime pay.
  • Paid Time Off plan: up to 144 hours based on tenure.
  • Medical, Dental, Vision, Life Insurance and other voluntary benefits for you and your family; employee premiums applicable.
  • Participation in a 401(k) program with a 15% company match (must be 21 years or older, eligible after one year of employment with 1,000 hours worked, available to enroll during Open Enrollment Periods).
  • SSA Paid Benefit: Up to 120 hours of Paid Leave for qualifying reasons, including Parental Leave and your or your family's serious medical conditions.
  • Up to 40 hours Paid Bereavement.
  • On-Demand Pay Program: Get access to a portion of earned wages before payday.
  • Meal Plan & Employee Discounts where applicable
  • Tuition Discount through Partnership College
  • Holiday pay of 1.5x the regular rate is provided for hours worked on Christmas Day and Thanksgiving Day
  • Paid sick leave is provided in accordance with applicable state and local laws. Accrual rates, caps, and usage rules vary by location.

Locations include: Arizona, California, Chicago, Pittsburgh, Connecticut, Illinois, Massachusetts, Michigan, Minnesota, Missouri, New Mexico, New York, Rhode Island, Washington, D.C.. Colorado: Employees accrue 1 hour of paid sick leave for every 30 hours worked, up to 48 hours per year, under the Healthy Families and Workplaces Act (HFWA). Maryland: Employees accrue at least 1 hour of paid sick and safe leave for every 30 hours worked, up to 40 hours per year, as required under the Maryland Healthy Working Families Act. Washington: Employees accrue 1 hour of paid sick leave for every 40 hours worked, in accordance with the Seattle Paid Sick and Safe Time.
SSA Holdings and its affiliated companies, including SSA Group, A&F Souvenir, Cinchio Solutions, and Behavioral Essentials, are equal opportunity employers. We are committed to diversity and inclusion in our hiring practices and welcome applicants from all backgrounds. A diverse team strengthens our collective impact.
All California Residents: By submitting your job application, you agree you have reviewed the SSA Group California Consumer Privacy Act (CCPA) Candidate and Employee Privacy Notice ("Notice").
San Francisco Residents: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Please see the "Fair Chance Ordinance - Know Your Rights" document for more information. By submitting your job application, you agree you have reviewed the "Fair Chance Ordinance - Know Your Rights" document.

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