SSA Group
SSA Group

63 Ssa Group Systems Administrator Jobs Hiring Near You

SSA Holdings is looking for a talented IT Systems Technician Level I to join our team! All ... SSA Holdings and its affiliated companies, including SSA Group, A&F Souvenir, Cinchio Solutions ...

Office - Associate

Denver, CO · On-site

$20 - $21/hr

SSA Group works with zoos, aquariums, museums, and other cultural attractions, integrating dining ... Proficient in office functions, including online cash management systems, POS systems, and Excel.

Warehouse Associate

Oklahoma City, OK · On-site

$14.75 - $17.75/hr

Warehouse Associate SSA Group at Gathering Place is looking for talented associates to join us! For ... system. * Assist in receipt, storage and distribution of supplies and equipment in large ...

... system. * Assist in receipt, storage and distribution of supplies and equipment in large ... SSA Holdings and its affiliated companies, including SSA Group, A&F Souvenir, Cinchio Solutions ...

Warehouse - Associate

Chicago, IL · On-site

$16.50 - $19.50/hr

... system. • Assist in receipt, storage and distribution of supplies and equipment in large ... SSA Holdings and its affiliated companies, including SSA Group, A&F Souvenir, Cinchio Solutions ...

Retail - Associate

Columbus, OH · On-site

$14.75 - $17/hr

SSA Group works with zoos, aquariums, museums, and other cultural attractions on integrating dining ... Computer knowledge and skill level basic POS systems, and excel. * Physical ability to stand for ...

SSA Group at the Center of Science & Industry is looking for a talented Food Service Operations ... Build, implement and drive operational systems, processes and policies in support of organizations ...

Retail - Associate

Columbus, OH · On-site

$14.25 - $16.25/hr

SSA Group works with zoos, aquariums, museums, and other cultural attractions on integrating dining ... Computer knowledge and skill level basic POS systems, and excel. * Physical ability to stand for ...

SSA Group works with zoos, aquariums, museums, and other cultural attractions on integrating dining ... Computer knowledge and skill level basic POS systems, and excel. * Physical ability to stand for ...

Retail - Associate

Columbus, OH · On-site

$14.25 - $16.25/hr

SSA Group works with zoos, aquariums, museums, and other cultural attractions on integrating dining ... Computer knowledge and skill level basic POS systems, and excel. * Physical ability to stand for ...

SSA Group at Monterey Bay Aquarium is looking for a talented Director of Retail Operations to join ... Oversee, support and assist in driving operational systems, processes and policies in support of ...

SSA Group works with zoos, aquariums, museums, and other cultural attractions on integrating dining ... Computer knowledge and skill level basic POS systems, and excel. * Physical ability to stand for ...

... system. * Assist in receipt, storage and distribution of supplies and equipment in large ... SSA Holdings and its affiliated companies, including SSA Group, A&F Souvenir, Cinchio Solutions ...

Columbus Zoo Warehouse Associate

Powell, OH · On-site

$15.25 - $18/hr

... system. * Assist in receipt, storage and distribution of supplies and equipment in large ... SSA Holdings and its affiliated companies, including SSA Group, A&F Souvenir, Cinchio Solutions ...

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SSA Group Jobs Information

Do workers at SSA Group get paid breaks?

No. Most people don’t get paid breaks.
88% of people say they don’t get paid breaks.
Based on data from 48 people who took the Breakroom Quiz between November 2024 and June 2026.

Does SSA Group pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
74% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 39 people who took the Breakroom Quiz between May 2025 and May 2026.

At SSA Group, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
36% of people say they have to use vacation days when they’re out sick.
Based on data from 11 people who took the Breakroom Quiz between June 2025 and February 2026.

Are part-time workers able to get health insurance from SSA Group?

Most people who work part-time can't get health insurance.
100% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 5 people who took the Breakroom Quiz between December 2024 and February 2025.

Do part-time workers get paid time off at SSA Group?

Most people who work part-time don’t get paid time off.
92% of people who work part-time say they don’t get paid time off
Based on data from 13 people who took the Breakroom Quiz between June 2025 and May 2026.

Is the health insurance from SSA Group affordable enough for their workers?

Most people say the health insurance costs are okay.
86% of people say the health insurance costs are okay
Based on data from 14 people who took the Breakroom Quiz between March 2025 and February 2026.

Do people get paid time off at SSA Group?

Some people get paid time off from work.
67% of people say they don’t get paid time off.
Based on data from 36 people who took the Breakroom Quiz between June 2025 and May 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 67% of people with changing schedules find out their shifts one week or less ahead of time.
  • 25% of people with changing schedules find out their shifts two weeks ahead of time.
  • 4% of people with changing schedules find out their shifts three weeks ahead of time.
  • 5% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 57 people who took the Breakroom Quiz between November 2024 and June 2026.

Do workers at SSA Group worry about hours?

Some people worry about getting enough hours.
53% of people report they worry about getting enough hours.
Based on data from 55 people who took the Breakroom Quiz between November 2024 and June 2026.

Do SSA Group workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
51% report that they don’t have enough control over which shifts they work.
Based on data from 51 people who took the Breakroom Quiz between November 2024 and June 2026.

How easy is it for SSA Group workers to change shifts?

Some people find it hard to change shifts.
42% of people report that it’s hard to change shifts if they need to.
Based on data from 36 people who took the Breakroom Quiz between November 2024 and June 2026.

How easy is it to get time off at SSA Group?

Some people find it hard to get time off.
36% of people report it’s hard to get time off.
Based on data from 53 people who took the Breakroom Quiz between November 2024 and June 2026.

Do SSA Group managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
77% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 57 people who took the Breakroom Quiz between November 2024 and June 2026.

Do jobs at SSA Group spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
15% of people report that their job takes up time that they don’t get paid for.
Based on data from 54 people who took the Breakroom Quiz between November 2024 and June 2026.

How easy is it to take sick days at SSA Group?

Some people find it hard to take sick days.
38% of people report that it’s hard to take time off if they are sick.
Based on data from 58 people who took the Breakroom Quiz between November 2024 and June 2026.

Is a SSA Group job good for students?

Most students say this is a good place to work if you’re studying.
82% of students report this is a good place to work if you’re studying.
Based on data from 17 people who took the Breakroom Quiz between November 2024 and June 2026.

Is working at SSA Group good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
50% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 10 people who took the Breakroom Quiz between February 2025 and February 2026.

Do people at SSA Group feel treated with respect by their managers?

Most people feel treated with respect by their managers.
67% of people say they’re treated with respect by their managers.
Based on data from 57 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people at SSA Group get to take their breaks without interruption?

Most people get breaks without interruption.
67% of people report that they get to take their breaks without interruption.
Based on data from 54 people who took the Breakroom Quiz between November 2024 and June 2026.

Is it stressful to work at SSA Group?

Most people feel stressed out here.
71% of people say they often feel stressed out at work.
Based on data from 59 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people at SSA Group enjoy their jobs?

Only some people enjoy their job.
40% of people report they don’t enjoy their job.
Based on data from 50 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people at SSA Group recommend working with their team?

Only some people recommend working with their team.
47% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 64 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people get enough training when they start at SSA Group?

Some people didn’t get enough training when they started.
47% of people report they didn’t get enough training when they started working here.
Based on data from 59 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people get support to advance at SSA Group?

Only some people are given support to advance their career here.
In the last year, 55% of people report not being given support to advance their career here.
Based on data from 53 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people think SSA Group’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
89% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 57 people who took the Breakroom Quiz between November 2024 and June 2026.

Do workers feel well informed about how SSA Group is doing?

Most people don’t feel well informed about how the company is doing.
74% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 58 people who took the Breakroom Quiz between November 2024 and June 2026.
What are the most popular categories at Ssa Group?
Infographic showing various Systems Administrator job openings at Ssa Group in the United States as of August 2026, with employment types broken down into 89% Full Time, 1% Part Time, and 10% Temporary. Highlights an 100% Physical job distribution.

IT Systems Technician Level I

SSA Group

Denver, CO • On-site

$60K - $80K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 20 days ago


SSA Group rating

5.5

Company rating: 5.5 out of 10

Based on 64 frontline employees who took The Breakroom Quiz

506th of 732 rated retailers


Job description

SSA Holdings is looking for a talented IT Systems Technician Level I to join our team!
All applications should be submitted within 7-days following posting of the job; applications will be prioritized based upon time submitted and may not be reviewed beyond this time. The employer reserves the right to shorten or expand this timeframe as necessary to the job scope.
Position Title: IT System Technician, Level I
Reports to: Manager of IT Systems - Admissions
Who are we:
For more than 50 years, SSA has partnered with cultural attractions to design the hospitality experience journey, freeing our partners to remain mission-focused.
We bring together admissions, culinary, and retail with innovation and human connection to shape a seamless guest journey.
Our focus is on people, innovation, and operational intelligence as a means to create special moments with lasting impact. We call it 452 Hospitality, the foundation of how we serve our partners and their communities.
Reporting Relationship: The IT Systems Technician Level I reports directly to the Manager of IT Systems - Admissions.
Job Summary:
The IT Systems Technician I will be responsible for providing technical support for the ticketing system. This role involves handling support requests, troubleshooting issues, and maintaining system functionality. The IT Systems Technician I will work closely with other IT Systems staff and end-users to ensure that the ticketing system is running efficiently and effectively.
Responsibilities:
  • Provide technical support for the ticketing system.
  • Monitor and troubleshoot issues with the ticketing system.
  • Manage user accounts and access permissions within the ticketing system.
  • Respond to support requests in a timely manner and escalate issues as needed.
  • Provide end-user training on the ticketing system and related applications.
  • Maintain system documentation and update it as needed.
  • Work with other IT Ticketing Systems staff to ensure that the ticketing system is integrated with other systems and applications as needed.
  • Stay up to date on industry trends and best practices related to ticketing systems and applications.

Qualifications:
  • High school diploma or equivalent; some college coursework in computer science or a related field preferred.
  • 1-2 years of experience in a technical support role.
  • Experience with ticketing systems is a plus.
  • Familiarity with Microsoft Office applications.
  • Strong analytical and problem-solving skills.
  • Excellent written and verbal communication skills.
  • Ability to work well in a team environment.

Compensation and Benefits
  • Full-Time, Exempt
  • $75 monthly cell phone stipend
  • Flex Time Off: no accruals; employees are encouraged to schedule time off as needed within business scope.
  • Medical, Dental, Vision, Life Insurance and other voluntary benefits for you and your family; employee premiums applicable.
  • Participation in a 401(k) program with a 15% company match (must be 21 years or older, eligible after one year of employment with 1,000 hours worked, available to enroll during Open Enrollment Periods).
  • Short-Term Disability and Long-Term Disability, employer sponsored; scaled-salary pay following submission and approval of leave
  • Parental Leave: Birthing Parent Plan covers up to (6-8) weeks fully paid leave, based on the birthing event.
  • SSA Paid Benefit: Up to 120 hours of Paid Leave for qualifying reasons, including Parental Bonding and your family's serious medical conditions.
  • Up to 5 days Paid Bereavement Leave
  • On-Demand Pay Program: Get access to a portion of earned wages before payday.
  • Meal Plan & Employee Discounts where applicable
  • Paid sick leave is provided in accordance with applicable state and local laws. Accrual rates, caps, and usage rules vary by location.
    • Locations include: Arizona, California, Chicago, Pittsburgh, Connecticut, Illinois, Massachusetts, Michigan, Minnesota, Missouri, New Mexico, New York, Rhode Island, Washington, D.C., Colorado: Employees accrue 1 hour of paid sick leave for every 30 hours worked, up to 48 hours per year, under the Healthy Families and Workplaces Act (HFWA). Maryland: Employees accrue at least 1 hour of paid sick and safe leave for every 30 hours worked, up to 40 hours per year, as required under the Maryland Healthy Working Families Act. Washington: Employees accrue 1 hour of paid sick leave for every 40 hours worked, in accordance with the Seattle Paid Sick and Safe Time.

SSA Holdings and its affiliated companies, including SSA Group, A&F Souvenir, Cinchio Solutions, and Behavioral Essentials, are equal opportunity employers. We are committed to diversity and inclusion in our hiring practices and welcome applicants from all backgrounds. A diverse team strengthens our collective impact.
All California Residents: By submitting your job application, you agree you have reviewed the SSA Group California Consumer Privacy Act (CCPA) Candidate and Employee Privacy Notice ("Notice").
San Francisco Residents: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Please see the "Fair Chance Ordinance - Know Your Rights" document for more information. By submitting your job application, you agree you have reviewed the "Fair Chance Ordinance - Know Your Rights" document.

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