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73 Ssa Group Assistant Operations Manager Jobs Hiring Near You

SSA Group

Food Service Operations Manager

Royal Oak, MI · On-site

$60K - $70K/yr

SSA Group at Detroit Zoo looking for a talented Food Service Operations Manager to join our team! All applications should be submitted within 7-days following posting of the job; applications will be ...

SSA Group

Assistant General Manager

Dallas, TX · On-site

$85K - $90K/yr

SSA Group at Dallas Zoo is looking for a talented General Manager to join our team! All ... Work with Executive Chef, Retail Operations Manager and Buyer to track, maintain and budget ...

SSA Group

Retail - Lead

Chicago, IL · On-site

$16 - $19.50/hr

SSA Group works with zoos, aquariums, museums, and other cultural attractions on integrating dining ... Retail Supervisor(s), Assistant Retail Operations Manager(s) and Retail Operations Manager(s ...

SSA Group

Food Service - Associate

Madison, WI · On-site

$15/hr

Who are we: SSA Group works with zoos, aquariums, museums, and other cultural attractions on ... Food Service Supervisor (if applicable) and/or Food Service Operations Manager(s) Responsibilities

SSA Group

Catering - Associate

Oklahoma City, OK · On-site

$15/hr

SSA Group works with zoos, aquariums, museums, and other cultural attractions on integrating dining ... Catering Supervisor(s) and Catering Operations Manager Responsibilities * Perform the steps of SSA ...

SSA Group

Food Service Cook

Oklahoma City, OK · On-site

$17 - $18/hr

SSA Group works with zoos, aquariums, museums, and other cultural attractions on integrating dining ... Communicates up to the Restaurant Supervisor and/or Food Operations Manager in regard to any issues ...

SSA Group

Retail - Associate

Oklahoma City, OK · On-site

$14/hr

SSA Group works with zoos, aquariums, museums, and other cultural attractions on integrating dining ... Retail Supervisor(s), Assistant Retail Operations Manager, and Retail Operations Manager ...

SSA Group

Warehouse Associate

Tulsa, OK

$13.75 - $16.50/hr

SSA Group at Gathering Place is looking for talented associates to join us! This position is ... Warehouse Supervisor(s) and Food Service Operations Manager(s) Responsibilities * Execute daily ...

SSA Group

Food Service - Associate

West Palm Beach, FL · On-site

$14 - $15/hr

The SSA Group at the Palm Beach Zoo is curently hiring a Customer Service Oriented Food Service ... Food Service Supervisor (if applicable) and/or Food Service Operations Manager(s) Responsibilities

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SSA Group Jobs Information

Do workers at SSA Group get paid breaks?

No. Most people don’t get paid breaks.
92% of people say they don’t get paid breaks.
Based on data from 36 people who took the Breakroom Quiz between March 2025 and February 2026.

Does SSA Group pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
74% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 39 people who took the Breakroom Quiz between May 2025 and May 2026.

At SSA Group, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
36% of people say they have to use vacation days when they’re out sick.
Based on data from 11 people who took the Breakroom Quiz between June 2025 and February 2026.

Do part-time workers get paid time off at SSA Group?

Most people who work part-time don’t get paid time off.
92% of people who work part-time say they don’t get paid time off
Based on data from 13 people who took the Breakroom Quiz between June 2025 and May 2026.

Is the health insurance from SSA Group affordable enough for their workers?

Most people say the health insurance costs are okay.
86% of people say the health insurance costs are okay
Based on data from 14 people who took the Breakroom Quiz between March 2025 and February 2026.

Do people get paid time off at SSA Group?

Some people get paid time off from work.
67% of people say they don’t get paid time off.
Based on data from 36 people who took the Breakroom Quiz between June 2025 and May 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 70% of people with changing schedules find out their shifts one week or less ahead of time.
  • 22% of people with changing schedules find out their shifts two weeks ahead of time.
  • 5% of people with changing schedules find out their shifts three weeks ahead of time.
  • 3% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 37 people who took the Breakroom Quiz between May 2025 and May 2026.

Do workers at SSA Group worry about hours?

Some people worry about getting enough hours.
54% of people report they worry about getting enough hours.
Based on data from 35 people who took the Breakroom Quiz between May 2025 and May 2026.

Do SSA Group workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
56% report that they don’t have enough control over which shifts they work.
Based on data from 32 people who took the Breakroom Quiz between May 2025 and May 2026.

How easy is it for SSA Group workers to change shifts?

Some people find it hard to change shifts.
43% of people report that it’s hard to change shifts if they need to.
Based on data from 30 people who took the Breakroom Quiz between February 2025 and February 2026.

How easy is it to get time off at SSA Group?

Some people find it hard to get time off.
41% of people report it’s hard to get time off.
Based on data from 34 people who took the Breakroom Quiz between May 2025 and May 2026.

Do SSA Group managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
78% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 46 people who took the Breakroom Quiz between February 2025 and February 2026.

Do jobs at SSA Group spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
14% of people report that their job takes up time that they don’t get paid for.
Based on data from 35 people who took the Breakroom Quiz between May 2025 and May 2026.

How easy is it to take sick days at SSA Group?

Some people find it hard to take sick days.
44% of people report that it’s hard to take time off if they are sick.
Based on data from 36 people who took the Breakroom Quiz between May 2025 and May 2026.

Is a SSA Group job good for students?

Most students say this is a good place to work if you’re studying.
81% of students report this is a good place to work if you’re studying.
Based on data from 16 people who took the Breakroom Quiz between November 2024 and November 2025.

Is working at SSA Group good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
50% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 10 people who took the Breakroom Quiz between February 2025 and February 2026.

Do people at SSA Group feel treated with respect by their managers?

Some people don’t feel treated with respect by their managers.
34% of people say they’re not treated with respect by their managers.
Based on data from 47 people who took the Breakroom Quiz between February 2025 and February 2026.

Do people at SSA Group get to take their breaks without interruption?

Most people get breaks without interruption.
68% of people report that they get to take their breaks without interruption.
Based on data from 41 people who took the Breakroom Quiz between March 2025 and February 2026.

Is it stressful to work at SSA Group?

Most people feel stressed out here.
70% of people say they often feel stressed out at work.
Based on data from 37 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people at SSA Group enjoy their jobs?

Only some people enjoy their job.
52% of people report they don’t enjoy their job.
Based on data from 31 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people at SSA Group recommend working with their team?

Only some people recommend working with their team.
50% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 40 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people get enough training when they start at SSA Group?

Some people didn’t get enough training when they started.
46% of people report they didn’t get enough training when they started working here.
Based on data from 37 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people get support to advance at SSA Group?

Only some people are given support to advance their career here.
In the last year, 65% of people report not being given support to advance their career here.
Based on data from 31 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people think SSA Group’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
88% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 34 people who took the Breakroom Quiz between May 2025 and May 2026.

Do workers feel well informed about how SSA Group is doing?

Most people don’t feel well informed about how the company is doing.
81% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 36 people who took the Breakroom Quiz between May 2025 and May 2026.
What other companies are hiring for Assistant Operations Manager jobs?
What are the most popular jobs at Ssa Group?
What are the most popular categories at Ssa Group?
Infographic showing various Assistant Operations Manager job openings at Ssa Group in the United States as of June 2026, with employment types broken down into 88% Full Time, 4% Part Time, and 8% Temporary. Highlights an 100% Physical job distribution.
Food Service Operations Manager

Food Service Operations Manager

SSA Group

Royal Oak, MI • On-site

$60K - $70K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 12 days ago

SSA Group rating

5.3

Company rating: 5.3 out of 10

Based on 63 frontline employees who took The Breakroom Quiz

534th of 714 rated retailers

Job description

SSA Group at Detroit Zoo looking for a talented Food Service Operations Manager to join our team!
All applications should be submitted within 7-days following posting of the job; applications will be prioritized based upon time submitted and may not be reviewed beyond this time. The employer reserves the right to shorten or expand this timeframe as necessary to the job scope.
Food Service Operations Manager
Who are we:
SSA Group works with zoos, aquariums, museums, and other cultural attractions on integrating dining, retail, admissions and more. We increase revenue opportunities for partners across the United States. With 50 years in the business, SSA has refined the basics while pioneering better ways forward. With pillars of focus like sustainability, inclusivity, and innovation, SSA is transforming the cultural attraction industry.
SSA was built by families, for families, with a family's sense of love and dedication. We don't just rely on the best practices in our industry, we customize best practices for each partner to set the bar higher and higher, always. We do all we can to further the mission of our partners because their guests and the communities they serve, deserve it.
Position Title: Food Service Operations Manager
Reports to: General Manager
Responsibilities
  • Show dynamic leadership ability and motivate staff to exceed expectations of the customer and our client.
  • Ensure your department's team is set with the operation in mind: hire & recruit for new talent, integrate new team members, supervise assigned personnel, evaluate performance, develop, coach, issue documentation, and manage employee exits.
  • Builds & develops department's leadership team, pushing for innovative performance, leadership through positive coaching and challenging.
  • Oversee food service training and integration of all staff according to the onsite handbook and set expectations by your guidance.
  • Maintain a clean, safe and organized work environment.
  • Remain knowledgeable of and manages in accordance with applicable local, state and federal laws.
  • Work directly with Executive Chef on execution of food programs, quality and daily oversight.
  • Maintains a close relationship with the client's staff to ensure a positive working relationship.
  • Uphold and demonstrate a complete understanding of company policies and procedures.
  • Perform the steps of SSA EXTRA Guest Service to ensure a memorable experience for every guest and client. Set expectations for department under EXTRA Guest Service.
  • Ensure all cash handling procedures are in effect at all times. Troubleshoot and maintain POS functionality for daily operation or as necessary.
  • Build, implement and drive operational systems, processes and policies in support of organizations mission, business needs, client & SSA expectations.
  • Assumes an active role in upcoming season planning for food concepts, equipment needs and operational excellence.
  • Responsible for the day to day functions of all food services and programs. With specific focus to front of house operations.
  • Work with Executive Chef on established maintenance scheduled in conjunction with manufacturer's instructions for all equipment, provides safety training in lifting, carrying, hazardous material control, chemical control and basic first aid.
  • Facilitate the maintenance and repairs of facility and equipment.
  • Support Director of Food Service Operations in all operational functions of the Food Department; inclusive of inventory process as set by business standard.
  • Process invoices so that all vendors are paid within terms.
  • Ensure overall consistency and high quality across the various operations; plan menus based on such factors as market trends, customer preferences and nutritional considerations.
  • Ensure SSAfety training(s) completed with all staff upon hire.
  • Fulfill guest's needs quickly and efficiently as well as resolve complaints effectively.
  • Maintains quality and facility cleanliness.
  • Support department financial forecasts, information flow and management, business processes and organization planning. Manages merchandising for consistency, impulse sales, and driving per cap.
  • Process invoices to office team ensuring smooth communication so that all vendors are paid within terms.
  • Manage payroll and controllable profit within established guidelines. Meet payroll budget percent expectations by being strategic with coverage, on-call shifts, etc.
  • Schedule appropriate staff levels in accordance with budget and business forecast.
  • Set precedent to achieve Sales, Per Cap & Controllable Budget.
  • Promote an inclusive & supportive approach at the Unit.
  • Supports unit in being an example for Company & Client guidelines with regard to Sustainability/Conservation efforts. Displays knowledge of efforts in business application as well as giving adequate opportunity for teaching to unit staff as necessary.
  • Supports SSA / Unit in driving community effort through hiring efforts, engagement activities, and focus on opportunities of giving back.
  • Perform other tasks as deemed necessary.

Job Requirements
  • Strong interpersonal and communication skills, including the ability to articulate to our client, General Manager and HQ personnel.
  • Proven leadership skills with an understanding of the importance of team building/development, while fostering partnerships.
  • Exceptional problem solving/decision making skills combined with the ability to be organized.
  • Demonstrates financial management, merchandising, analytical, planning and leadership skills.
  • Demonstrates the ability to remain flexible in a fast-paced environment.
  • Computer knowledge and skill level for basic office functions.
  • Physical ability to stand for extended periods and to move and handle boxes (35lbs) as necessary to operation, which entails lifting, and perform all functions as set forth above.
  • Ability to work varied hours/days, including nights, weekends and holidays, as needed.

IDEA + Belonging
  • Promote an inclusive & supportive approach within the Brand team, with networking continuing at all units.
  • Focuses on removing barriers and empowering growth and opportunity for team members at all levels.
  • Leads by example through Sustainability/Conservation efforts; displays knowledge of efforts in business application as well as giving adequate opportunity for teaching to unit staff as necessary.
  • Engages with SSA/Unit in driving community effort through engagement activities and focus. On opportunities of giving back.

Previous Experience
  • Two years Operations Manager experience dependent on sales, more years' experience may be applicable.
  • ServSafe or Food Handling Certified.
  • All education backgrounds eligible, must by 18 or older.

This is by no means an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with this job description. SSA Group reserves the right to revise the job description or to require that other or different tasks are performed when circumstances change (i.e. emergencies, changes in personnel, workload, rush jobs or technological developments)
SSA Group, LLC. is an equal opportunity employer. We embrace diversity and equal opportunity through our commitment to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.
Compensation and Benefits
  • Full-Time, Exempt
  • $75 monthly cell phone stipend
  • Flex Time Off: no accruals; employees are encouraged to schedule time off as needed within business scope.
  • Medical, Dental, Vision, Life Insurance and other voluntary benefits for you and your family; employee premiums applicable.
  • Participation in a 401(k) program with a 15% company match (must be 21 years or older, eligible after one year of employment with 1,000 hours worked, available to enroll during Open Enrollment Periods).
  • Short-Term Disability and Long-Term Disability, employer sponsored; scaled-salary pay following submission and approval of leave
  • Parental Leave: Birthing Parent Plan covers up to (6-8) weeks fully paid leave, based on the birthing event.
  • SSA Paid Benefit: Up to 120 hours of Paid Leave for qualifying reasons, including Parental Bonding and your family's serious medical conditions.
  • Up to 5 days Paid Bereavement Leave
  • On-Demand Pay Program: Get access to a portion of earned wages before payday.
  • Meal Plan & Employee Discounts where applicable
  • Paid sick leave is provided in accordance with applicable state and local laws. Accrual rates, caps, and usage rules vary by location.
    • Locations include: Arizona, California, Chicago, Pittsburgh, Connecticut, Illinois, Massachusetts, Michigan, Minnesota, Missouri, New Mexico, New York, Rhode Island, Washington, D.C., Colorado: Employees accrue 1 hour of paid sick leave for every 30 hours worked, up to 48 hours per year, under the Healthy Families and Workplaces Act (HFWA). Maryland: Employees accrue at least 1 hour of paid sick and safe leave for every 30 hours worked, up to 40 hours per year, as required under the Maryland Healthy Working Families Act. Washington: Employees accrue 1 hour of paid sick leave for every 40 hours worked, in accordance with the Seattle Paid Sick and Safe Time.

SSA Holdings and its affiliated companies, including SSA Group, A&F Souvenir, Cinchio Solutions, and Behavioral Essentials, are equal opportunity employers. We are committed to diversity and inclusion in our hiring practices and welcome applicants from all backgrounds. A diverse team strengthens our collective impact.
All California Residents: By submitting your job application, you agree you have reviewed the SSA Group California Consumer Privacy Act (CCPA) Candidate and Employee Privacy Notice ("Notice").
San Francisco Residents: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Please see the "Fair Chance Ordinance - Know Your Rights" document for more information. By submitting your job application, you agree you have reviewed the "Fair Chance Ordinance - Know Your Rights" document.

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