SSA Group
SSA Group

74 Ssa Group Assistant Operations Manager Jobs Hiring Near You

Retail Operations Manager

Columbia, SC · On-site

$55K - $60K/yr

SSA Group at Riverbanks Zoo & Garden is looking for a talented Retail Operations Manager to join our team! All applications should be submitted within 7-days following posting of the job ...

Assistant General Manager

Dallas, TX · On-site

$85K - $90K/yr

SSA Group at Dallas Zoo is looking for a talented General Manager to join our team! All ... Work with Executive Chef, Retail Operations Manager and Buyer to track, maintain and budget ...

SSA Group at Dallas Zoo is looking for a talented Director of Food Service Operations to join our ... Manager and Director of Catering Sales as needed. * Assist designated management team or ...

... Operations Manager(s) Responsibilities * Perform the steps of SSA EXTRA Guest Service to ensure a ... SSA Group reserves the right to revise the or to require that other or different tasks are ...

Food Service - Associate

Baltimore, MD · On-site

$14 - $18.25/hr

... Operations Manager(s) Responsibilities * Perform the steps of SSA EXTRA Guest Service to ensure a ... SSA Group reserves the right to revise the or to require that other or different tasks are ...

Retail - Lead

Chicago, IL · On-site

$16 - $19.50/hr

SSA Group works with zoos, aquariums, museums, and other cultural attractions on integrating dining ... Retail Supervisor(s), Assistant Retail Operations Manager(s) and Retail Operations Manager(s ...

Who are we: SSA Group works with zoos, aquariums, museums, and other cultural attractions on ... Food Service Supervisor (if applicable) and/or Food Service Operations Manager(s) Responsibilities

$22.25 - $28.50/hr

Assistant Food Service Operations Manager Who are we : For more than 50 years, SSA has partnered ... SSA Group reserves the right to revise the or to require that other or different tasks are ...

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SSA Group Jobs Information

Do workers at SSA Group get paid breaks?

No. Most people don’t get paid breaks.
92% of people say they don’t get paid breaks.
Based on data from 36 people who took the Breakroom Quiz between March 2025 and February 2026.

Does SSA Group pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
74% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 39 people who took the Breakroom Quiz between May 2025 and May 2026.

At SSA Group, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
36% of people say they have to use vacation days when they’re out sick.
Based on data from 11 people who took the Breakroom Quiz between June 2025 and February 2026.

Do part-time workers get paid time off at SSA Group?

Most people who work part-time don’t get paid time off.
92% of people who work part-time say they don’t get paid time off
Based on data from 13 people who took the Breakroom Quiz between June 2025 and May 2026.

Is the health insurance from SSA Group affordable enough for their workers?

Most people say the health insurance costs are okay.
86% of people say the health insurance costs are okay
Based on data from 14 people who took the Breakroom Quiz between March 2025 and February 2026.

Do people get paid time off at SSA Group?

Some people get paid time off from work.
67% of people say they don’t get paid time off.
Based on data from 36 people who took the Breakroom Quiz between June 2025 and May 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 70% of people with changing schedules find out their shifts one week or less ahead of time.
  • 22% of people with changing schedules find out their shifts two weeks ahead of time.
  • 5% of people with changing schedules find out their shifts three weeks ahead of time.
  • 3% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 37 people who took the Breakroom Quiz between May 2025 and May 2026.

Do workers at SSA Group worry about hours?

Some people worry about getting enough hours.
54% of people report they worry about getting enough hours.
Based on data from 35 people who took the Breakroom Quiz between May 2025 and May 2026.

Do SSA Group workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
56% report that they don’t have enough control over which shifts they work.
Based on data from 32 people who took the Breakroom Quiz between May 2025 and May 2026.

How easy is it for SSA Group workers to change shifts?

Some people find it hard to change shifts.
43% of people report that it’s hard to change shifts if they need to.
Based on data from 30 people who took the Breakroom Quiz between February 2025 and February 2026.

How easy is it to get time off at SSA Group?

Some people find it hard to get time off.
41% of people report it’s hard to get time off.
Based on data from 34 people who took the Breakroom Quiz between May 2025 and May 2026.

Do SSA Group managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
78% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 46 people who took the Breakroom Quiz between February 2025 and February 2026.

Do jobs at SSA Group spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
14% of people report that their job takes up time that they don’t get paid for.
Based on data from 35 people who took the Breakroom Quiz between May 2025 and May 2026.

How easy is it to take sick days at SSA Group?

Some people find it hard to take sick days.
44% of people report that it’s hard to take time off if they are sick.
Based on data from 36 people who took the Breakroom Quiz between May 2025 and May 2026.

Is a SSA Group job good for students?

Most students say this is a good place to work if you’re studying.
81% of students report this is a good place to work if you’re studying.
Based on data from 16 people who took the Breakroom Quiz between November 2024 and November 2025.

Is working at SSA Group good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
50% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 10 people who took the Breakroom Quiz between February 2025 and February 2026.

Do people at SSA Group feel treated with respect by their managers?

Some people don’t feel treated with respect by their managers.
34% of people say they’re not treated with respect by their managers.
Based on data from 47 people who took the Breakroom Quiz between February 2025 and February 2026.

Do people at SSA Group get to take their breaks without interruption?

Most people get breaks without interruption.
68% of people report that they get to take their breaks without interruption.
Based on data from 41 people who took the Breakroom Quiz between March 2025 and February 2026.

Is it stressful to work at SSA Group?

Most people feel stressed out here.
70% of people say they often feel stressed out at work.
Based on data from 37 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people at SSA Group enjoy their jobs?

Only some people enjoy their job.
52% of people report they don’t enjoy their job.
Based on data from 31 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people at SSA Group recommend working with their team?

Only some people recommend working with their team.
50% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 40 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people get enough training when they start at SSA Group?

Some people didn’t get enough training when they started.
46% of people report they didn’t get enough training when they started working here.
Based on data from 37 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people get support to advance at SSA Group?

Only some people are given support to advance their career here.
In the last year, 65% of people report not being given support to advance their career here.
Based on data from 31 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people think SSA Group’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
88% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 34 people who took the Breakroom Quiz between May 2025 and May 2026.

Do workers feel well informed about how SSA Group is doing?

Most people don’t feel well informed about how the company is doing.
81% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 36 people who took the Breakroom Quiz between May 2025 and May 2026.
What are the most popular categories at Ssa Group?
Infographic showing various Assistant Operations Manager job openings at Ssa Group in the United States as of June 2026, with employment types broken down into 88% Full Time, 4% Part Time, and 8% Temporary. Highlights an 100% Physical job distribution.
Assistant Food Service Operations Manager

Assistant Food Service Operations Manager

SSA Group

Little Rock, AR • On-site

$19 - $22/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 28 days ago


SSA Group rating

5.3

Company rating: 5.3 out of 10

Based on 63 frontline employees who took The Breakroom Quiz

534th of 714 rated retailers


Job description

SSA Group at Little Rock Zoo is looking for a talented Assistant Food Service Operations Manager to join our team!
Assistant Food Service Operations Manager
Who are we:
SSA Group works with zoos, aquariums, museums, and other cultural attractions on integrating dining, retail, admissions and more. We increase revenue opportunities for partners across the United States. With 50 years in the business, SSA has refined the basics while pioneering better ways forward. With pillars of focus like sustainability, inclusivity, and innovation, SSA is transforming the cultural attraction industry.
SSA was built by families, for families, with a family's sense of love and dedication. We don't just rely on the best practices in our industry, we customize best practices for each partner to set the bar higher and higher, always. We do all we can to further the mission of our partners because their guests and the communities they serve, deserve it.
Position Title: Assistant Food Service Operations Manager
Reports to: Food Service Operations Manager and General Manager (as applicable)
Responsibilities
  • Perform the steps of SSA EXTRA Guest Service to ensure a memorable experience for every guest and client.
  • Support implementation of operational systems, processes and policies in support of organizations mission, business needs, client & SSA expectations.
  • Assumes a supportive and strategic role in upcoming season planning for food concepts, equipment needs and operational excellence.
  • Supports department financial forecasts as necessary, information flow and management, business processes and organization planning. Supports oversight of merchandising for consistency, impulse sales, and driving per cap.
  • Oversee food service training and orientation of all staff according to the onsite handbook and set expectations by your guidance.
  • Ensure SSAfety training(s) completed with all staff upon hire.
  • Fulfill guest's needs quickly and efficiently as well as resolve complaints effectively.
  • Maintains quality and facility cleanliness.
  • Progressively document and discipline employees to promote better work performances compliant to the company policies and procedures.
  • Maintain a clean, safe and organized work environment for all employees and guests.
  • Supportive role in the responsibility of the day to day functions of all food services and programs. With specific focus to front of house operations.
  • Support facilitation of the maintenance and repairs of facility and equipment.
  • Maintains a close relationship with the client's staff to ensure a positive working relationship.
  • Ensure overall consistency and high quality across the various operations; plan menus based on such factors as market trends, customer preferences and nutritional considerations.
  • Ensure invoices are given to office team ensuring smooth communication so that all vendors are paid within terms.
  • Supports management of all operational functions of the Food Department.
  • Supports management of payroll and controllable profit within established guidelines. Meet payroll budget percent expectations by being strategic with coverage, on-call shifts, etc.
  • Manage employees in accordance with State and Federal labor laws.
  • Schedule appropriate staff levels in accordance with budget and business forecast.
  • Perform other tasks as deemed necessary.
  • Maintain a clean, safe and organized work environment.
  • Uphold and demonstrate a complete understanding of company policies and procedures.

IDEA + Belonging
  • Promote an inclusive & supportive approach within the Brand team, with networking continuing at all units.
  • Focuses on removing barriers and empowering growth and opportunity for team members at all levels.
  • Leads by example through Sustainability/Conservation efforts; displays knowledge of efforts in business application as well as giving adequate opportunity for teaching to unit staff as necessary.
  • Engages with SSA/Unit in driving community effort through engagement activities and focus. On opportunities of giving back.

Job Requirements
  • Strong interpersonal and communication skills, including the ability to articulate to our client, General Manager and HQ personnel.
  • Proven leadership skills with an understanding of the importance of team building/development, while fostering partnerships.
  • Exceptional problem solving/decision making skills combined with the ability to be organized.
  • Demonstrates financial management, merchandising, analytical, planning and leadership skills.
  • Demonstrates the ability to remain flexible in a fast-paced environment.
  • Computer knowledge and skill level for basic office functions.
  • Physical ability to stand for extended periods and to move and handle boxes (35lbs) as necessary to operation, which entails lifting, and perform all functions as set forth above.
  • Ability to work varied hours/days, including nights, weekends and holidays, as needed.

Previous Experience
  • Two years operations management experience dependent on sales, more years experience may be applicable.
  • ServSafe or Food Handling Certified.
  • All education backgrounds eligible, must be 18 or older.

This is by no means an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with this job description. SSA Group reserves the right to revise the job description or to require that other or different tasks are performed when circumstances change (i.e. emergencies, changes in personnel, workload, rush jobs or technological developments)
SSA Group, LLC. is an equal opportunity employer. We embrace diversity and equal opportunity through our commitment to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.
Compensation and Benefits
  • Hourly, Non-Exempt. Pay is based on range in consideration of relevant job experience and certification/education
  • Paid Time Off
  • Medical | Dental | Vision
  • 401 (K) Plan + Match
  • Supplemental Insurance
  • Training and Career Development
  • Tuition Discount through Partnership College
  • Parental Leave
  • Meal Plan & Employee Discounts
  • $50 monthly cell phone stipend

All California Residents: By submitting your job application, you agree you have reviewed the SSA Group California Consumer Privacy Act (CCPA) Candidate and Employee Privacy Notice ("Notice").
San Francisco Residents: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Please see the "Fair Chance Ordinance - Know Your Rights" document for more information. By submitting your job application, you agree you have reviewed the "Fair Chance Ordinance - Know Your Rights" document.

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