Convert customer challenges into new products, services, and solutions, including Re cable repair systems and jobsite support offerings. * Digital Tools & Solution Selling: Advance Southwire ...

60 Southwire Customer Service Jobs Hiring Near You
Convert customer challenges into new products, services, and solutions, including Re cable repair systems and jobsite support offerings. * Digital Tools & Solution Selling: Advance Southwire ...
Order Filler
Fort Worth, TX · On-site
$14.50 - $17.75/hr
... services including cable testing, rejuvenation and replacement to support our customers as a value ... Southwire is the largest wire and cable manufacturer in North America. We also produce a variety of ...
Order Filler
Fort Worth, TX · On-site
$14.50 - $17.75/hr
... services including cable testing, rejuvenation and replacement to support our customers as a value ... Southwire is the largest wire and cable manufacturer in North America. We also produce a variety of ...
Material Handler (EG)
Bremen, IN · On-site
$23 - $26.98/hr
Southwire and its subsidiaries manufacture building wire and cable, metal-clad cable, portable and ... Focus on excellent customer service and take pride in every order we fill for our customers Operate ...
Material Handler (EG)
Bremen, IN · On-site
$23 - $26.98/hr
Southwire and its subsidiaries manufacture building wire and cable, metal-clad cable, portable and ... Focus on excellent customer service and take pride in every order we fill for our customers Operate ...
Analyst, Quote
Carrollton, GA · On-site
$16.50 - $22.50/hr
Southwire and its subsidiaries manufacture building wire and cable, utility products, metal-clad ... services including cable testing, rejuvenation and replacement to support our customers as a value ...
Analyst, Quote
Carrollton, GA · On-site
$16.50 - $22.50/hr
Southwire and its subsidiaries manufacture building wire and cable, utility products, metal-clad ... services including cable testing, rejuvenation and replacement to support our customers as a value ...
Material Handler (EG)
Bremen, IN · On-site
$23 - $26.98/hr
Southwire and its subsidiaries manufacture building wire and cable, metal-clad cable, portable and ... What you will do: • Focus on excellent customer service and take pride in every order we fill for ...
Material Handler (EG)
Bremen, IN · On-site
$23 - $26.98/hr
Southwire and its subsidiaries manufacture building wire and cable, metal-clad cable, portable and ... What you will do: • Focus on excellent customer service and take pride in every order we fill for ...
PT Clerk, Data
Carrollton, GA · On-site
$15.75 - $21/hr
Southwire and its subsidiaries manufacture building wire and cable, utility products, metal-clad ... services including cable testing, rejuvenation and replacement to support our customers as a value ...
PT Clerk, Data
Carrollton, GA · On-site
$15.75 - $21/hr
Southwire and its subsidiaries manufacture building wire and cable, utility products, metal-clad ... services including cable testing, rejuvenation and replacement to support our customers as a value ...
Southwire and its subsidiaries manufacture building wire and cable, utility products, metal-clad ... services including cable testing, rejuvenation and replacement to support our customers as a value ...
Southwire and its subsidiaries manufacture building wire and cable, utility products, metal-clad ... services including cable testing, rejuvenation and replacement to support our customers as a value ...
Handler, Materials
Youngsville, NC · On-site
$18.72 - $20.60/hr
Southwire and its subsidiaries manufacture building wire and cable, utility products, metal-clad ... What you will do: • Focus on excellent customer service and take pride in every order we fill for ...
Handler, Materials
Youngsville, NC · On-site
$18.72 - $20.60/hr
Southwire and its subsidiaries manufacture building wire and cable, utility products, metal-clad ... What you will do: • Focus on excellent customer service and take pride in every order we fill for ...
Plant P&C Administrator
El Paso, TX · On-site
Southwire and its subsidiaries manufacture building wire and cable, utility products, metal-clad ... services including cable testing, rejuvenation and replacement to support our customers as a value ...
Plant P&C Administrator
El Paso, TX · On-site
Southwire and its subsidiaries manufacture building wire and cable, utility products, metal-clad ... services including cable testing, rejuvenation and replacement to support our customers as a value ...
Order Filler
$21.02 - $23/hr
... services including cable testing, rejuvenation and replacement to support our customers as a value ... Southwire is the largest wire and cable manufacturer in North America. We also produce a variety of ...
Order Filler
$21.02 - $23/hr
... services including cable testing, rejuvenation and replacement to support our customers as a value ... Southwire is the largest wire and cable manufacturer in North America. We also produce a variety of ...
Order Filler, 3rd Shift (10PM-6AM) 1
Villa Rica, GA · On-site
$21.02 - $23/hr
... services including cable testing, rejuvenation and replacement to support our customers as a value ... Southwire is the largest wire and cable manufacturer in North America. We also produce a variety of ...
Order Filler, 3rd Shift (10PM-6AM) 1
Villa Rica, GA · On-site
$21.02 - $23/hr
... services including cable testing, rejuvenation and replacement to support our customers as a value ... Southwire is the largest wire and cable manufacturer in North America. We also produce a variety of ...
Order Filler, 3rd Shift (10PM-6AM) 1
$21.02 - $23/hr
... services including cable testing, rejuvenation and replacement to support our customers as a value ... Southwire is the largest wire and cable manufacturer in North America. We also produce a variety of ...
Order Filler, 3rd Shift (10PM-6AM) 1
$21.02 - $23/hr
... services including cable testing, rejuvenation and replacement to support our customers as a value ... Southwire is the largest wire and cable manufacturer in North America. We also produce a variety of ...
Order Filler
$21.02 - $23/hr
... services including cable testing, rejuvenation and replacement to support our customers as a value ... Southwire is the largest wire and cable manufacturer in North America. We also produce a variety of ...
Order Filler
$21.02 - $23/hr
... services including cable testing, rejuvenation and replacement to support our customers as a value ... Southwire is the largest wire and cable manufacturer in North America. We also produce a variety of ...
Handler, Materials
Youngsville, NC · On-site
$18.72 - $20.60/hr
Southwire and its subsidiaries manufacture building wire and cable, utility products, metal-clad ... Focus on excellent customer service and take pride in every order we fill for our customers
Handler, Materials
Youngsville, NC · On-site
$18.72 - $20.60/hr
Southwire and its subsidiaries manufacture building wire and cable, utility products, metal-clad ... Focus on excellent customer service and take pride in every order we fill for our customers
PT Clerk, Data
$17.50 - $23.25/hr
Southwire and its subsidiaries manufacture building wire and cable, utility products, metal-clad ... services including cable testing, rejuvenation and replacement to support our customers as a value ...
PT Clerk, Data
$17.50 - $23.25/hr
Southwire and its subsidiaries manufacture building wire and cable, utility products, metal-clad ... services including cable testing, rejuvenation and replacement to support our customers as a value ...
Material Handler (EG)
$23 - $26.98/hr
Southwire and its subsidiaries manufacture building wire and cable, metal-clad cable, portable and ... What you will do: • Focus on excellent customer service and take pride in every order we fill for ...
Material Handler (EG)
$23 - $26.98/hr
Southwire and its subsidiaries manufacture building wire and cable, metal-clad cable, portable and ... What you will do: • Focus on excellent customer service and take pride in every order we fill for ...
Order Filler
Fort Worth, TX · On-site
$14.50 - $17.75/hr
... services including cable testing, rejuvenation and replacement to support our customers as a value ... Southwire is the largest wire and cable manufacturer in North America. We also produce a variety of ...
Order Filler
Fort Worth, TX · On-site
$14.50 - $17.75/hr
... services including cable testing, rejuvenation and replacement to support our customers as a value ... Southwire is the largest wire and cable manufacturer in North America. We also produce a variety of ...
Materials Handler
Douglas, GA · On-site
$19.45 - $21.56/hr
Southwire and its subsidiaries manufacture building wire and cable, utility products, metal-clad ... Focus on excellent customer service and take pride in every order we fill for our customers
Materials Handler
Douglas, GA · On-site
$19.45 - $21.56/hr
Southwire and its subsidiaries manufacture building wire and cable, utility products, metal-clad ... Focus on excellent customer service and take pride in every order we fill for our customers
Handler, Materials 2nd
Youngsville, NC · On-site
$18.72 - $20.60/hr
Southwire and its subsidiaries manufacture building wire and cable, utility products, metal-clad ... Focus on excellent customer service and take pride in every order we fill for our customers Operate ...
Handler, Materials 2nd
Youngsville, NC · On-site
$18.72 - $20.60/hr
Southwire and its subsidiaries manufacture building wire and cable, utility products, metal-clad ... Focus on excellent customer service and take pride in every order we fill for our customers Operate ...
Senior Specialist, Campaign Marketing
$79K - $98K/yr
Southwire and its subsidiaries manufacture building wire and cable, utility products, metal-clad ... services including cable testing, rejuvenation and replacement to support our customers as a value ...
Senior Specialist, Campaign Marketing
$79K - $98K/yr
Southwire and its subsidiaries manufacture building wire and cable, utility products, metal-clad ... services including cable testing, rejuvenation and replacement to support our customers as a value ...
Southwire Jobs Information
What is it like to work at Southwire?
The company's structure is organized into various teams, including research and development, manufacturing, and sales, allowing employees to work closely with colleagues from diverse backgrounds and expertise. Southwire's mission is to be a leader in the wire and cable industry, driven by a commitment to quality, safety, and customer satisfaction.
Working at Southwire may appeal to candidates who are passionate about contributing to a company that prioritizes innovation, community involvement, and employee growth, offering opportunities for professional development and advancement in a dynamic and collaborative work environment.
What makes Southwire an attractive place to work?
Do workers at Southwire get paid breaks?
88% of people say they get paid breaks.
Based on data from 32 people who took the Breakroom Quiz between August 2025 and July 2026.
Does Southwire pay people when they’re sick?
73% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 33 people who took the Breakroom Quiz between August 2025 and July 2026.
At Southwire, are sick days and vacation days separate paid time off?
41% of people say they have to use vacation days when they’re out sick.
Based on data from 29 people who took the Breakroom Quiz between June 2025 and July 2026.
Is the health insurance from Southwire affordable enough for their workers?
90% of people say the health insurance costs are okay
Based on data from 30 people who took the Breakroom Quiz between August 2025 and July 2026.
Do people get paid time off at Southwire?
89% of people say they get paid time off.
Based on data from 35 people who took the Breakroom Quiz between August 2025 and July 2026.
How far ahead of time do people find out their work schedule?
- 60% of people with changing schedules find out their shifts one week or less ahead of time.
- 13% of people with changing schedules find out their shifts two weeks ahead of time.
- 0% of people with changing schedules find out their shifts three weeks ahead of time.
- 27% of people with changing schedules find out their shifts four weeks or more ahead of time.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and February 2026.
Do workers at Southwire worry about hours?
81% of people report they don’t worry about getting enough hours.
Based on data from 58 people who took the Breakroom Quiz between November 2024 and April 2026.
Do Southwire workers get to choose the shifts they work?
60% report that they don’t have enough control over which shifts they work.
Based on data from 50 people who took the Breakroom Quiz between November 2024 and April 2026.
How easy is it for Southwire workers to change shifts?
66% of people report that it’s hard to change shifts if they need to.
Based on data from 32 people who took the Breakroom Quiz between December 2024 and April 2026.
How easy is it to get time off at Southwire?
91% of people report it’s easy to get time off.
Based on data from 33 people who took the Breakroom Quiz between August 2025 and July 2026.
Do Southwire managers change schedules at the last minute?
88% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 56 people who took the Breakroom Quiz between November 2024 and April 2026.
Do jobs at Southwire spill into time workers aren’t paid for?
9% of people report that their job takes up time that they don’t get paid for.
Based on data from 54 people who took the Breakroom Quiz between November 2024 and April 2026.
How easy is it to take sick days at Southwire?
67% of people report that it’s easy to take time off if they are sick.
Based on data from 30 people who took the Breakroom Quiz between August 2025 and July 2026.
Is a Southwire job good for students?
83% of students report this is a good place to work if you’re studying.
Based on data from 12 people who took the Breakroom Quiz between January 2025 and July 2026.
Is working at Southwire good if you’re a parent or caregiver?
36% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 28 people who took the Breakroom Quiz between November 2024 and July 2026.
Do people at Southwire feel treated with respect by their managers?
90% of people say they’re treated with respect by their managers.
Based on data from 31 people who took the Breakroom Quiz between August 2025 and July 2026.
Do people at Southwire get to take their breaks without interruption?
38% of people report that their breaks get interrupted.
Based on data from 34 people who took the Breakroom Quiz between August 2025 and July 2026.
Is it stressful to work at Southwire?
52% of people say they often feel stressed at work.
Based on data from 31 people who took the Breakroom Quiz between August 2025 and July 2026.
Do people at Southwire enjoy their jobs?
73% of people report they enjoy their job.
Based on data from 64 people who took the Breakroom Quiz between November 2024 and July 2026.
Do people at Southwire recommend working with their team?
77% of people report that they would recommend working with their immediate team to a friend.
Based on data from 35 people who took the Breakroom Quiz between August 2025 and July 2026.
Do people get enough training when they start at Southwire?
81% of people report they got enough training when they started working here.
Based on data from 32 people who took the Breakroom Quiz between August 2025 and July 2026.
Do people get support to advance at Southwire?
In the last year, 74% of people report being given support to advance their career here.
Based on data from 31 people who took the Breakroom Quiz between August 2025 and July 2026.
Do people think Southwire’s headquarters understands what’s happening where they work?
68% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 34 people who took the Breakroom Quiz between August 2025 and July 2026.
Do workers feel well informed about how Southwire is doing?
77% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 31 people who took the Breakroom Quiz between August 2025 and July 2026.
What are the most popular job types at Southwire?
What are the most popular jobs at Southwire?
What are the most popular categories at Southwire?

Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 19 days ago
Southwire rating
8.4
Based on 80 frontline employees who took The Breakroom Quiz
51st of 545 rated manufacturers
Job description
A leader in technology and innovation, Southwire Company, LLC is one of North America's largest wire and cable producers. Southwire and its subsidiaries manufacture building wire and cable, utility products, metal-clad cable, portable and electronic cord products, OEM wire products and engineered products. In addition, Southwire supplies assembled products, contractor equipment, electrical components, hand tools and jobsite power and lighting solutions. The company also offers digital solutions including contractor planning and utility grid resiliency as well as field services including cable testing, rejuvenation and replacement to support our customers as a value-add partner. We are proud to offer competitive compensation, employee benefits, tuition reimbursement and unlimited growth opportunities. Our more than seven decades of progressive growth can be attributed to our determination to developing innovative systems and solutions, exercising environmental stewardship and enhancing the well-being of the communities in which we work and live. How will you power what's possible?
Location: Cofer Center
Southwire's CableTechSupport Services & Engineering team plays a mission-critical role in supporting the rapid growth of residential, commercial, industrial, OEM, and utility power markets across North America and globally. Guided by the Re mission-to Respond, Rectify, and Restore electrical systems with Reinforced, Resilient, and Reliable solutions-the CableTechSupport Services & Engineering team delivers best-in-class technical consultation, emergency field support, and innovative engineering solutions.
We are seeking a visionary Manager, CableTechSupport Services & Engineering to lead the strategic direction, execution, and expansion of Southwire's technical services and engineering capabilities. This people leader will oversee a high-performing engineering organization, drive value-added services and innovative solutions across emerging markets, and serve as a trusted technical advisor to internal stakeholders and external partners.
The ideal candidate brings deep industry expertise, a strong commercial mindset, and a proven ability to scale engineering capabilities that create measurable customer value, drive profitability, and accelerate business growth.
- Strategic Leadership: Lead engineering strategy to drive growth across R&C, P&I, data centers, power generation, renewables, factory automation, telecom, transit, and critical infrastructure markets.
- Team Leadership: Develop and manage a high-performing multidisciplinary engineering team supporting more than 25,000 customer requests annually.
- Voice of Customer: Resolve critical field issues, support regulatory compliance, issue engineering letters, and provide technical guidance to customers, inspectors, and stakeholders.
- Customer-Centric Innovation: Convert customer challenges into new products, services, and solutions, including Re cable repair systems and jobsite support offerings.
- Digital Tools & Solution Selling: Advance Southwire's solution-selling strategy through award-winning and patent-pending platforms, including the Re Chatbot and Re Cable Pull Calculator.
- Intellectual Property: Drive innovation and patent development in collaboration with internal and external IP counsel.
- Industry Leadership: Guide subject matter experts participating in major codes and standards organizations, including NEC, NFPA, UL, CSA, ASTM, ICEA, AEIC, SAE, NEMA, ANSI, and ISO.
- Digital Transformation: Expand online engineering resources, manage engineering data governance, and ensure specification accuracy through ECM processes.
- Service Expansion: Develop and scale premium engineering services, including advanced ampacity modeling and technical consulting.
- Proposal & Bid Support: Lead technical reviews, RFIs, RFQs, and bid responses for strategic and government-funded infrastructure projects.
- Thought Leadership: Deliver Re bi-monthly publications, create customer-focused technical content, and showcase measurable value through real-world case studies.
- Cross-Functional Collaboration: Partner with Sales, Product Management, Marketing, and channel partners to support training, customer engagement, and product launches.
- Brand Development: Increase the visibility of CableTechSupport through webinars, podcasts, publications, continuing education programs with PDH credits, and keynote speaking engagements.
Minimum Qualifications
- Bachelor's degree in engineering.
Preferred Qualifications
- Master's degree in engineering or Professional Engineer (P.E.) license.
Specialized Engineering Degrees
- Electrical Engineering and Electronics Engineering
- Mechanical Engineering
- Chemical Engineering
- Materials Science and Engineering
- Industrial Engineering
- Software Engineering, Computer Science, or Computer Engineering
- Civil Engineering
Experience
- Applications support and/or product engineering experience in the wire and cable, power, utility, electrical manufacturing, or broader electrical industry is required.
- 10+ years of experience in wire and cable applications, including at least 5 years in a lead engineering role.
- Proven track record of mentoring and developing technical team members, including setting and supporting short- and long-term career goals.
- Experience working across diverse industries and global markets.
Skills and Competencies
- Strong communication, collaboration, and stakeholder engagement skills.
- Proficiency with engineering software such as FEA/COMSOL, CYMCAP, AutoCAD, MATLAB, ETAP, or similar tools.
- Familiarity with SAP, Salesforce, CRM systems, and technical service platforms.
- Demonstrated success in technical content creation, public speaking, and customer-facing presentations.
- Direct reports: 3-7 team members
- Domestic and international travel up to 50% of the time.
Benefits We Offer:
- 401k with Matching
- Family and Individual Insurance Packages (Health, Life, Dental, and Vision)
- Paid Time Off & Paid Holidays
- Long & Short-Term Disability
- Supplemental Insurance Plans
- Employee Assistance Program
- Employee Referral Program
- Tuition Reimbursement Programs
- Advancement & Professional Growth opportunities
- Parental Leave
- & More
Southwire is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.
What Southwire employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Southwire
Sourced by ZipRecruiter
Industry
Electrical equipment, appliance, and component manufacturing
Company size
5,001 - 10,000 Employees
Headquarters location
Carrollton, GA, US
Year founded
1950