Director, Card Fraud
Frisco, TX · On-site
Partner cross-functionally with Fraud Analytics, Operations, Product, Engineering, and business ... SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment ...
60 Sofi Operations Jobs Hiring Near You
Director, Card Fraud
Frisco, TX · On-site
Partner cross-functionally with Fraud Analytics, Operations, Product, Engineering, and business ... SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment ...
... SoFi product depends on. Combined these two platforms are the single sources of truth for what benefits does a member have and what are they allowed to do. The right candidate pairs deep operational ...
... SoFi product depends on. Combined these two platforms are the single sources of truth for what benefits does a member have and what are they allowed to do. The right candidate pairs deep operational ...
Staff Software Engineer, Bank
Seattle, WA · On-site
The Role SoFi is launching a brand-new commercial banking product - and we need a Staff Software ... and Operations - translating business requirements into sound engineering decisions. Make ...
Staff Software Engineer, Bank
Seattle, WA · On-site
The Role SoFi is launching a brand-new commercial banking product - and we need a Staff Software ... and Operations - translating business requirements into sound engineering decisions. Make ...
The Role SoFi is launching a brand-new commercial banking product - and we need a Staff Software ... and Operations - translating business requirements into sound engineering decisions. Make ...
The Role SoFi is launching a brand-new commercial banking product - and we need a Staff Software ... and Operations - translating business requirements into sound engineering decisions. Make ...
The role is central to the success of SoFi's goals of driving member acquisition, engagement, and ... operations, finance, risk, legal, compliance and executive teams to set business objectives, define ...
The role is central to the success of SoFi's goals of driving member acquisition, engagement, and ... operations, finance, risk, legal, compliance and executive teams to set business objectives, define ...
SoFi is seeking enthusiastic Software Engineers who are ready to learn and contribute to the ... Success requires close coordination with Product, Marketing, Operations, Business, Legal, and ...
SoFi is seeking enthusiastic Software Engineers who are ready to learn and contribute to the ... Success requires close coordination with Product, Marketing, Operations, Business, Legal, and ...
Senior Product Manager, Servicing
$149K - $196K/yr
The Role SoFi's Loan Servicing team owns the post-loan funding experience for millions of members ... operations and business stakeholders to bring new capabilities to life and ensure they deliver ...
Senior Product Manager, Servicing
$149K - $196K/yr
The Role SoFi's Loan Servicing team owns the post-loan funding experience for millions of members ... operations and business stakeholders to bring new capabilities to life and ensure they deliver ...
Senior Business Operations Analyst
Salt Lake City, UT · On-site
$89K - $115K/yr
They bring new ways of thinking, data sources, technologies, and capabilities to SoFi Technologies ... Work with Operations and Technology partners to identify gaps in system/operations process flows to ...
Senior Business Operations Analyst
Salt Lake City, UT · On-site
$89K - $115K/yr
They bring new ways of thinking, data sources, technologies, and capabilities to SoFi Technologies ... Work with Operations and Technology partners to identify gaps in system/operations process flows to ...
The role is central to the success of SoFi's goals of driving member acquisition, engagement, and ... operations, finance, risk, legal, compliance and executive teams to set business objectives, define ...
The role is central to the success of SoFi's goals of driving member acquisition, engagement, and ... operations, finance, risk, legal, compliance and executive teams to set business objectives, define ...
Senior Business Operations Analyst
Salt Lake City, UT · On-site
$89K - $115K/yr
They bring new ways of thinking, data sources, technologies, and capabilities to SoFi Technologies ... Work with Operations and Technology partners to identify gaps in system/operations process flows to ...
Senior Business Operations Analyst
Salt Lake City, UT · On-site
$89K - $115K/yr
They bring new ways of thinking, data sources, technologies, and capabilities to SoFi Technologies ... Work with Operations and Technology partners to identify gaps in system/operations process flows to ...
Consumer Loan Reviewer
Jacksonville, FL · On-site
As you progress through each phase, you will expand your expertise across SoFi's entire suite of ... Advocate on our members' behalf to improve our products, operations, and policies * Develop strong ...
Consumer Loan Reviewer
Jacksonville, FL · On-site
As you progress through each phase, you will expand your expertise across SoFi's entire suite of ... Advocate on our members' behalf to improve our products, operations, and policies * Develop strong ...
SoFi's Credit team manages credit risk activities for our lending products (Student Loan Refinance ... operations, and risk and operational data science and analytics. The team designs data-driven ...
SoFi's Credit team manages credit risk activities for our lending products (Student Loan Refinance ... operations, and risk and operational data science and analytics. The team designs data-driven ...
This is a high-impact role at the center of SoFi's growth engine, responsible for driving member ... You'll partner closely with engineering, marketing, data science, design, operations, finance, risk ...
This is a high-impact role at the center of SoFi's growth engine, responsible for driving member ... You'll partner closely with engineering, marketing, data science, design, operations, finance, risk ...
... SoFi's competitive position. What you'll need: * 10+ years of experience in project management or operations, preferably within Capital Markets, Finance, Investment Banking, or a high-growth Fintech ...
... SoFi's competitive position. What you'll need: * 10+ years of experience in project management or operations, preferably within Capital Markets, Finance, Investment Banking, or a high-growth Fintech ...
Director of Product Management, Commercial Banking
Seattle, WA · On-site
$265K - $277K/yr
Translate regulatory and operational constraints into elegant product solutions * Drive measurable ... SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment ...
Director of Product Management, Commercial Banking
Seattle, WA · On-site
$265K - $277K/yr
Translate regulatory and operational constraints into elegant product solutions * Drive measurable ... SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment ...
Sr Software Engineer, Data Foundations
San Francisco, CA · On-site
$144K - $190K/yr
... SoFi's entire data ecosystem. Their scope spans Infrastructure & Core Primitives and Platform Operations - essentially the backbone that enables all data capabilities across the organization. Key ...
Sr Software Engineer, Data Foundations
San Francisco, CA · On-site
$144K - $190K/yr
... SoFi's entire data ecosystem. Their scope spans Infrastructure & Core Primitives and Platform Operations - essentially the backbone that enables all data capabilities across the organization. Key ...
When these platforms are down, SoFi is down .You'll define the technical strategy for this group ... Operational Excellence & Data Integrity: Tier-0 financial platforms demand more than uptime. You'll ...
When these platforms are down, SoFi is down .You'll define the technical strategy for this group ... Operational Excellence & Data Integrity: Tier-0 financial platforms demand more than uptime. You'll ...
... design, operations, finance, risk, legal, compliance, and executive teams to set business ... Manage a team of Data Scientists supporting SoFi's Checking and Savings, Invest, Credit Card ...
... design, operations, finance, risk, legal, compliance, and executive teams to set business ... Manage a team of Data Scientists supporting SoFi's Checking and Savings, Invest, Credit Card ...
SoFi's Credit team manages credit risk activities for our lending products (Student Loan Refinance ... operations, and risk and operational data science and analytics. The team designs data-driven ...
SoFi's Credit team manages credit risk activities for our lending products (Student Loan Refinance ... operations, and risk and operational data science and analytics. The team designs data-driven ...
Senior Credit Manager
San Francisco, CA · On-site
The team SoFi's Credit team manages credit risk activities for our lending products (Student Loan ... operations, and risk and operational data science and analytics. The team designs data-driven ...
Senior Credit Manager
San Francisco, CA · On-site
The team SoFi's Credit team manages credit risk activities for our lending products (Student Loan ... operations, and risk and operational data science and analytics. The team designs data-driven ...
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Job description
Employee Applicant Privacy Notice
Who we are:
Shape a brighter financial future with us.
Together with our members, we're changing the way people think about and interact with personal finance.
We're a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we're at the forefront. We're proud to come to work every day knowing that what we do has a direct impact on people's lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world.
The Role
This role sits within the Fraud Management Center of Excellence (COE) and is responsible for defining and executing fraud strategies and policies to minimize debit and credit card losses while delivering an exceptional member experience.
The Director of Card Fraud owns key strategic focus areas and contributes to broader departmental strategy. This leader will provide thought leadership to develop best-in-class policies across card declines, verification strategies, dispute intake, and dispute resolution-while ensuring compliance with applicable regulations.
What You'll Do
What You'll Need
Compensation and Benefits
The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate's experience, skills, and location.
To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi page!
SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law.
The Company hires the best qualified candidate for the job, without regard to protected characteristics.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
New York applicants: Notice of Employee Rights
SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com.
Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time.
Internal Employees
If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.
Who we are:
Shape a brighter financial future with us.
Together with our members, we're changing the way people think about and interact with personal finance.
We're a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we're at the forefront. We're proud to come to work every day knowing that what we do has a direct impact on people's lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world.
The Role
This role sits within the Fraud Management Center of Excellence (COE) and is responsible for defining and executing fraud strategies and policies to minimize debit and credit card losses while delivering an exceptional member experience.
The Director of Card Fraud owns key strategic focus areas and contributes to broader departmental strategy. This leader will provide thought leadership to develop best-in-class policies across card declines, verification strategies, dispute intake, and dispute resolution-while ensuring compliance with applicable regulations.
What You'll Do
- Develop and implement fraud strategies to mitigate card fraud, including unauthorized transactions, merchant disputes, provisional credit policies, and dispute resolution
- Lead and develop a team of individual contributors and managers, including hiring, performance management, and career development
- Partner cross-functionally with Fraud Analytics, Operations, Product, Engineering, and business leaders to implement fraud prevention strategies
- Build and enhance analytical frameworks and metrics to proactively identify, quantify, and assess fraud risk
- Lead investigations into suspected fraudulent activity, coordinating with internal and external stakeholders
- Make final decisions on strategy implementation and ensure operational effectiveness for the Card Fraud function
- Establish and maintain a fraud risk management framework, including policies, procedures, and controls
- Ensure compliance with applicable regulations and industry standards, including Regulation E and Regulation Z
- Analyze fraud trends and emerging patterns to inform proactive mitigation strategies
What You'll Need
- 10+ years of experience in fraud risk management, financial crime investigations, or a related field
- Strong subject matter expertise in debit and credit card fraud and disputes
- 5+ years of people management experience
- Strong analytical and problem-solving skills, with the ability to analyze complex data and identify patterns
- Proficiency in data analysis tools and languages such as SQL, Python, or R
- Excellent written and verbal communication skills, with the ability to clearly articulate findings and recommendations
Compensation and Benefits
The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate's experience, skills, and location.
To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi page!
SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law.
The Company hires the best qualified candidate for the job, without regard to protected characteristics.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
New York applicants: Notice of Employee Rights
SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com.
Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time.
Internal Employees
If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.
About SoFi
Sourced by ZipRecruiter
Industry
Finance and insurance
Company size
1,001 - 5,000 Employees
Headquarters location
San Francisco, CA, US
Year founded
2011