Server
Colonie, NY · On-site
$10/hr
Follow Manager directions throughout a shift * Able to interact with guests and help with guest needs About Smokey Bones: Smokey Bones is a full-service restaurant delivering great barbecue, award ...
81 Smokey Bones Service Manager Jobs Hiring Near You
Server
Colonie, NY · On-site
$10/hr
Follow Manager directions throughout a shift * Able to interact with guests and help with guest needs About Smokey Bones: Smokey Bones is a full-service restaurant delivering great barbecue, award ...
Smokey Bones Jobs Information
What is it like to work at Smokey Bones?
Smokey Bones is a casual dining restaurant chain that values a fun and energetic work environment, often described as a lively and welcoming atmosphere. As a team member, you would be part of a dynamic structure that emphasizes collaboration and customer satisfaction, with opportunities to work in a fast-paced kitchen or as part of a friendly front-of-house team. Working at Smokey Bones may appeal to those who enjoy a dynamic work environment, are passionate about delivering exceptional customer service, and are looking for a career path with opportunities for growth and development in the hospitality industry.
What makes Smokey Bones an attractive place to work?
Smokey Bones is a well-established casual dining restaurant chain with a reputation for providing a welcoming atmosphere and a wide range of menu options. The company offers a dynamic work environment that values teamwork, with opportunities for employees to develop their skills and advance in their careers through training programs and promotions. By joining Smokey Bones, individuals can contribute to a fast-paced and customer-focused organization that prioritizes employee growth and development, making it an attractive choice for those seeking a rewarding and challenging work experience.
Does Smokey Bones pay people when they’re sick?
No. Most people don’t get paid when they’re sick.
81% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 16 people who took the Breakroom Quiz between January 2025 and November 2025.
81% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 16 people who took the Breakroom Quiz between January 2025 and November 2025.
Do part-time workers get paid time off at Smokey Bones?
Only some people who work part-time get paid time off.
57% of people who work part-time say they don’t get paid time off
Based on data from 7 people who took the Breakroom Quiz between July 2025 and November 2025.
57% of people who work part-time say they don’t get paid time off
Based on data from 7 people who took the Breakroom Quiz between July 2025 and November 2025.
Do people get paid time off at Smokey Bones?
Some people get paid time off from work.
50% of people say they don’t get paid time off.
Based on data from 8 people who took the Breakroom Quiz between July 2025 and November 2025.
50% of people say they don’t get paid time off.
Based on data from 8 people who took the Breakroom Quiz between July 2025 and November 2025.
How far ahead of time do people find out their work schedule?
Most people find out their schedule less than four weeks ahead of time.
Based on data from 17 people who took the Breakroom Quiz between January 2025 and November 2025.
- 76% of people with changing schedules find out their shifts one week or less ahead of time.
- 18% of people with changing schedules find out their shifts two weeks ahead of time.
- 0% of people with changing schedules find out their shifts three weeks ahead of time.
- 6% of people with changing schedules find out their shifts four weeks or more ahead of time.
Based on data from 17 people who took the Breakroom Quiz between January 2025 and November 2025.
Do workers at Smokey Bones worry about hours?
Most people worry about getting enough hours.
77% of people report they worry about getting enough hours.
Based on data from 13 people who took the Breakroom Quiz between January 2025 and November 2025.
77% of people report they worry about getting enough hours.
Based on data from 13 people who took the Breakroom Quiz between January 2025 and November 2025.
Do Smokey Bones workers get to choose the shifts they work?
Most people don’t get to choose which shifts they work.
69% report that they don’t have enough control over which shifts they work.
Based on data from 16 people who took the Breakroom Quiz between January 2025 and November 2025.
69% report that they don’t have enough control over which shifts they work.
Based on data from 16 people who took the Breakroom Quiz between January 2025 and November 2025.
How easy is it for Smokey Bones workers to change shifts?
Most people find it hard to change shifts.
79% of people report that it’s hard to change shifts if they need to.
Based on data from 14 people who took the Breakroom Quiz between January 2025 and November 2025.
79% of people report that it’s hard to change shifts if they need to.
Based on data from 14 people who took the Breakroom Quiz between January 2025 and November 2025.
How easy is it to get time off at Smokey Bones?
Some people find it hard to get time off.
53% of people report it’s hard to get time off.
Based on data from 15 people who took the Breakroom Quiz between January 2025 and November 2025.
53% of people report it’s hard to get time off.
Based on data from 15 people who took the Breakroom Quiz between January 2025 and November 2025.
Do Smokey Bones managers change schedules at the last minute?
Some managers change people’s schedules at the last minute.
47% of people say their manager changes their shift schedule at the last minute.
Based on data from 17 people who took the Breakroom Quiz between January 2025 and November 2025.
47% of people say their manager changes their shift schedule at the last minute.
Based on data from 17 people who took the Breakroom Quiz between January 2025 and November 2025.
Do jobs at Smokey Bones spill into time workers aren’t paid for?
Sometimes. The job can spill into unpaid time.
50% of people report that their job takes up time that they don’t get paid for.
Based on data from 16 people who took the Breakroom Quiz between January 2025 and November 2025.
50% of people report that their job takes up time that they don’t get paid for.
Based on data from 16 people who took the Breakroom Quiz between January 2025 and November 2025.
How easy is it to take sick days at Smokey Bones?
Some people find it hard to take sick days.
38% of people report that it’s hard to take time off if they are sick.
Based on data from 16 people who took the Breakroom Quiz between January 2025 and November 2025.
38% of people report that it’s hard to take time off if they are sick.
Based on data from 16 people who took the Breakroom Quiz between January 2025 and November 2025.
Do people at Smokey Bones feel treated with respect by their managers?
Most people feel treated with respect by their managers.
75% of people say they’re treated with respect by their managers.
Based on data from 16 people who took the Breakroom Quiz between January 2025 and November 2025.
75% of people say they’re treated with respect by their managers.
Based on data from 16 people who took the Breakroom Quiz between January 2025 and November 2025.
Do people at Smokey Bones get to take their breaks without interruption?
Only some people get breaks without interruption.
40% of people report that their breaks get interrupted.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and September 2025.
40% of people report that their breaks get interrupted.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and September 2025.
Is it stressful to work at Smokey Bones?
Most people feel stressed out here.
82% of people say they often feel stressed out at work.
Based on data from 17 people who took the Breakroom Quiz between January 2025 and November 2025.
82% of people say they often feel stressed out at work.
Based on data from 17 people who took the Breakroom Quiz between January 2025 and November 2025.
Do people at Smokey Bones enjoy their jobs?
Only some people enjoy their job.
42% of people report they don’t enjoy their job.
Based on data from 12 people who took the Breakroom Quiz between January 2025 and November 2025.
42% of people report they don’t enjoy their job.
Based on data from 12 people who took the Breakroom Quiz between January 2025 and November 2025.
Do people at Smokey Bones recommend working with their team?
Only some people recommend working with their team.
44% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 18 people who took the Breakroom Quiz between January 2025 and November 2025.
44% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 18 people who took the Breakroom Quiz between January 2025 and November 2025.
Do people get enough training when they start at Smokey Bones?
Most people got enough training when they started.
78% of people report they got enough training when they started working here.
Based on data from 18 people who took the Breakroom Quiz between January 2025 and November 2025.
78% of people report they got enough training when they started working here.
Based on data from 18 people who took the Breakroom Quiz between January 2025 and November 2025.
Do people get support to advance at Smokey Bones?
Only some people are given support to advance their career here.
In the last year, 65% of people report not being given support to advance their career here.
Based on data from 17 people who took the Breakroom Quiz between January 2025 and November 2025.
In the last year, 65% of people report not being given support to advance their career here.
Based on data from 17 people who took the Breakroom Quiz between January 2025 and November 2025.
Do people think Smokey Bones’s headquarters understands what’s happening where they work?
Most people think headquarters doesn’t understand what’s happening where they work.
75% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 16 people who took the Breakroom Quiz between January 2025 and November 2025.
75% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 16 people who took the Breakroom Quiz between January 2025 and November 2025.
Do workers feel well informed about how Smokey Bones is doing?
Only some people feel well informed about how the company is doing.
50% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 16 people who took the Breakroom Quiz between January 2025 and November 2025.
50% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 16 people who took the Breakroom Quiz between January 2025 and November 2025.
What other companies are hiring for Service Manager jobs?
What are the most popular jobs at Smokey Bones?
What are the most popular categories at Smokey Bones?
$10/hr
Full-time
Medical, Dental, Vision, Life
Re-posted 16 days ago
Smokey Bones rating
5.1
Based on 18 frontline employees who took The Breakroom Quiz
Job description
$10.00 an hour plus tips
Are you looking for a place that celebrates YOU for being YOU? Do you want to work with people that are fun and work as a team? Where you have the flexibility that you need? Industry-leading Smokey Bones is proud to have been awarded and recognized as a Certified Great Place to Work two years in a row! Go home with cash $$$ tips daily, competitive pay, scholarships, access to our discounts hub, and an amazing culture where we celebrate you for being YOU. Come and find out why our guests are packing our restaurants and we are a Certified Great Place to Work!
What we Offer:
A fun environment where we value and celebrate our family members!
Flexible scheduling.
Perks for ALL employees on DAY 1!
Meal discounts and savings on gift cards
FREE Employee Life Assistance Program services to ALL Smokey Bones employees including a crisis helpline and 3 free counseling sessions.
Discounts on 1000's of products and services, including pay-as-you-go plans, through free membership through the benefits hub.
College scholarships for ALL Smokey Bones employees and their immediate family members with Bellevue University
Preventative healthcare plan
Dental
Vision
Accident
Critical Illness
Limited indemnity for diagnostic, hospital, prescription drug
Whole Life
Preferred legal plan which includes numerous FREE legal services, and up to 70% reduction on representation. *
Patient planning & advocacy services
Opportunities for career growth and development throughout the organization. We want to help you reach your fullest potential!
Additional Benefits offerings starting for full time employees with one year of service
Job Duties:
About Smokey Bones:
Smokey Bones is a full-service restaurant delivering great barbecue, award-winning ribs, and good times in 63 locations across 16 states. Smokey Bones serves lunch and dinner and has a full bar featuring a variety of bourbons and whiskeys; a selection of domestic, import, and local craft beers; and signature, handcrafted cocktails. We offer a variety of meats that are slow-smoked, fire-grilled, and available for dine-in, pick-up, online ordering, or catering and delivery.
Requirements
MINIMUM REQUIREMENTS:
ADDITIONAL REQUIREMENTS:
PHYSICAL REQUIREMENTS:
Salary Description
$10.00/Hour + Tips
Are you looking for a place that celebrates YOU for being YOU? Do you want to work with people that are fun and work as a team? Where you have the flexibility that you need? Industry-leading Smokey Bones is proud to have been awarded and recognized as a Certified Great Place to Work two years in a row! Go home with cash $$$ tips daily, competitive pay, scholarships, access to our discounts hub, and an amazing culture where we celebrate you for being YOU. Come and find out why our guests are packing our restaurants and we are a Certified Great Place to Work!
What we Offer:
A fun environment where we value and celebrate our family members!
Flexible scheduling.
Perks for ALL employees on DAY 1!
Meal discounts and savings on gift cards
FREE Employee Life Assistance Program services to ALL Smokey Bones employees including a crisis helpline and 3 free counseling sessions.
Discounts on 1000's of products and services, including pay-as-you-go plans, through free membership through the benefits hub.
College scholarships for ALL Smokey Bones employees and their immediate family members with Bellevue University
Preventative healthcare plan
Dental
Vision
Accident
Critical Illness
Limited indemnity for diagnostic, hospital, prescription drug
Whole Life
Preferred legal plan which includes numerous FREE legal services, and up to 70% reduction on representation. *
Patient planning & advocacy services
Opportunities for career growth and development throughout the organization. We want to help you reach your fullest potential!
Additional Benefits offerings starting for full time employees with one year of service
Job Duties:
- Roll clean silverware for service
- Remove dirty utensils, plates, drinks from table
- Clean and reset tables after guests leave
- Sweep service area, take out trash, and fulfill any cleaning tasks necessary
- Able to assist guests from beginning to end of dining experience
- Able to escalate guest issues to management and resolve problems in a constructive way
- Able to communicate well with other teammates to ensure all guest needs are met
- Help with food running
- Adhere to health and safety regulations in all kitchen and dining areas
- Follow Manager directions throughout a shift
- Able to interact with guests and help with guest needs
About Smokey Bones:
Smokey Bones is a full-service restaurant delivering great barbecue, award-winning ribs, and good times in 63 locations across 16 states. Smokey Bones serves lunch and dinner and has a full bar featuring a variety of bourbons and whiskeys; a selection of domestic, import, and local craft beers; and signature, handcrafted cocktails. We offer a variety of meats that are slow-smoked, fire-grilled, and available for dine-in, pick-up, online ordering, or catering and delivery.
Requirements
MINIMUM REQUIREMENTS:
- Able to communicate (speak, read, and write) in English.
- Legal age in the state to serve alcohol
- Authorized to work in the United States
ADDITIONAL REQUIREMENTS:
- Excellent customer service and people skills
- In-depth knowledge of food sanitation and safety policies
- Strong attention to detail
- High energy levels
- Ability to work in a team
- Excellent verbal communication
PHYSICAL REQUIREMENTS:
- Able to bend at the waist and lift items up to 50 lbs. to waist level.
- Able to move items up to 50 lbs. for distances of up to 25 feet.
- Able to remain standing and active for an 8-12 hour shift.
- Able to hear, understand and respond to employees' and guests' requests in a loud environment.
- Able to tolerate exposure to cold and hot temperatures (below 0 F and above 90 F) throughout the shift.
Salary Description
$10.00/Hour + Tips
What Smokey Bones employees say
Pay
Benefits
Hours and flexibility
Workplace
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