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What makes Sky Systems an attractive place to work?

Sky Systems is a reputable company in the industry, known for its commitment to delivering cutting-edge solutions and exceptional customer service. The company's workplace culture values innovation, collaboration, and open communication, providing employees with opportunities to grow professionally and contribute to the development of new technologies. By joining Sky Systems, individuals can expect to be part of a dynamic team that fosters a culture of continuous learning and professional development, with opportunities to make a meaningful impact in the industry.
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Infographic showing various Desktop Support Engineer job openings at Sky Systems in the United States as of August 2026, with employment types broken down into 87% Full Time, and 13% Contract. Highlights an 93% Physical, and 7% Remote job distribution.

IT Dispatch Support/Field Support Services - Secacus

Sky Systems, Inc. (SkySys)

Kennesaw, GA • On-site

$19.75 - $27.25/hr

Full-time

Re-posted 2 days ago

Job description

Job Summary:
Sky Systems, Inc. is a company seeking an IT Support Engineer to provide on-site dispatch support for troubleshooting and resolving IT issues. The role involves responding to tickets raised at client sites, primarily during business hours on weekdays, and may be suitable for those looking to manage multiple positions simultaneously.
Responsibilities:
• Experience providing IT Infrastructure field support which includes troubleshooting hardware, software, operating system issues and problems and fixing the issues without impacting / violating the hardware warranty.
• Hands on experience with ServiceNow.
• Hands on experience in installing, troubleshooting and fixing desktops, printers, laptop and other computer peripherals hardware problems as well as desktop applications.
• Basic knowledge of enterprise LAN and WAN setups and concepts. Ability to perform smart hand activity under instruction based activities at sites.
• Ability to lift / move computer equipment weighing up to 50Lbs.
• Skilled in desk side support and PC break/fix including basic administration of Windows O/S.
Qualifications:
Required:
• Experience providing IT Infrastructure field support which includes troubleshooting hardware, software, operating system issues and problems and fixing the issues without impacting / violating the hardware warranty.
• Hands on experience with ServiceNow.
• Hands on experience in installing, troubleshooting and fixing desktops, printers, laptop and other computer peripherals hardware problems as well as desktop applications.
• Basic knowledge of enterprise LAN and WAN setups and concepts.
• Ability to perform smart hand activity under instruction based activities at sites.
• Ability to lift / move computer equipment weighing up to 50Lbs.
• Skilled in desk side support and PC break/fix including basic administration of Windows O/S.
Company:
SkySys is a technology, engineering consulting and services company that provides Staffing, Managed, and Professional Services for clients globally ranging from 25 to 250,000+ employees. Founded in 2011, the company is headquartered in Raleigh, USA, with a team of 201-500 employees. The company is currently Growth Stage.

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