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Yes. Most people get paid breaks.
68% of people say they get paid breaks.
Based on data from 22 people who took the Breakroom Quiz between December 2024 and April 2026.

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Yes. Most people get paid when they’re sick.
85% of people say they would get paid if they were sick but scheduled to work.
Based on data from 55 people who took the Breakroom Quiz between December 2024 and August 2026.

At Salesforce, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
84% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 25 people who took the Breakroom Quiz between May 2025 and August 2026.

Is the health insurance from Salesforce affordable enough for their workers?

Most people say the health insurance costs are okay.
100% of people say the health insurance costs are okay
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Do people get paid time off at Salesforce?

Most people get paid time off work.
86% of people say they get paid time off.
Based on data from 29 people who took the Breakroom Quiz between May 2025 and August 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 83% of people with changing schedules find out their shifts one week or less ahead of time.
  • 17% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 0% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 6 people who took the Breakroom Quiz between December 2024 and August 2025.

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Most people don’t worry about getting enough hours.
100% of people report they don’t worry about getting enough hours.
Based on data from 20 people who took the Breakroom Quiz between December 2024 and August 2025.

Do Salesforce workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
46% report that they don’t have enough control over which shifts they work.
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How easy is it for Salesforce workers to change shifts?

Most people find it easy to change shifts.
93% of people report that it’s easy to change shifts if they need to.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and August 2025.

How easy is it to get time off at Salesforce?

Most people find it easy to get time off.
84% of people report it’s easy to get time off.
Based on data from 50 people who took the Breakroom Quiz between December 2024 and August 2026.

Do Salesforce managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
92% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 25 people who took the Breakroom Quiz between December 2024 and August 2025.

Do jobs at Salesforce spill into time workers aren’t paid for?

Sometimes. The job can spill into unpaid time.
35% of people report that their job takes up time that they don’t get paid for.
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Most people find it easy to take sick days.
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Based on data from 52 people who took the Breakroom Quiz between December 2024 and August 2026.

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Most parents and caregivers say this is a good place to work.
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Based on data from 10 people who took the Breakroom Quiz between March 2025 and January 2026.

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Most people feel treated with respect by their managers.
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Based on data from 52 people who took the Breakroom Quiz between December 2024 and August 2026.

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Most people get breaks without interruption.
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Based on data from 52 people who took the Breakroom Quiz between December 2024 and August 2026.

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Most people feel stressed here.
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Do people at Salesforce enjoy their jobs?

Most people enjoy their job.
77% of people report they enjoy their job.
Based on data from 44 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people at Salesforce recommend working with their team?

Only some people recommend working with their team.
36% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 58 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people get enough training when they start at Salesforce?

Most people got enough training when they started.
72% of people report they got enough training when they started working here.
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In the last year, 76% of people report being given support to advance their career here.
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Do people think Salesforce’s headquarters understands what’s happening where they work?

Some people think headquarters doesn’t understand what’s happening where they work.
56% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 52 people who took the Breakroom Quiz between December 2024 and August 2026.

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78% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 46 people who took the Breakroom Quiz between December 2024 and August 2026.

What other companies are hiring for Solutions Manager jobs?

Infographic showing various Solutions Manager job openings at Salesforce in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 75% Physical, 4% Hybrid, and 21% Remote job distribution.

Account Solution Engineer, Higher Education

Salesforce, Inc.

New York, NY • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 18 days ago


Salesforce rating

8.1

Company rating: 8.1 out of 10

Based on 58 frontline employees who took The Breakroom Quiz

114th of 246 rated software companies


Job description

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.
Job Category
Sales
Job Details
About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
Want to drive innovation in education? Join Salesforce's Global Public Sector Solution Engineering team and help institutions modernize operations, enhance learner experiences, and improve engagement through cutting-edge technology.
As an Account Solution Engineer, you'll collaborate with sales teams, product experts, and partners to develop tailored solutions that address institutional challenges. From discovery to demonstration, you'll showcase the power of Salesforce's platform to optimize the entire student life cycle, streamline administrative processes, and drive long-term transformation.
In a fast-paced, results-driven environment, your ability to bridge technology and strategy will be key. You'll lead technical conversations, articulate business value, and build trust with institutions seeking to innovate. If you thrive on solving complex problems and driving meaningful change, this role is for you.
Responsibilities
  • Lead the Solution Cycle - Collaborate closely with account executives, product specialists, and partners to drive the technical aspects of the sales cycle from discovery to close.
  • Understand Institutional Needs - Engage with education institutions to deeply understand their unique challenges and strategic goals, mapping them to Salesforce's solutions. This role will primarily align to large higher education institutions; however you will have the opportunity for exposure and support of non-traditional and K-12 organizations as well.
  • Position Salesforce as a Strategic Partner - Clearly articulate how Salesforce platform and products, including but not limited to Agentforce for Education, align to institutional initiatives. Prepare, build, and present tailored demonstrations that showcase Salesforce solutions aligned to institutions' strategic and technical goals
  • Apply Industry and Technical Expertise - Translate education business processes into impactful technology solutions, differentiating Salesforce capabilities to both technical and non-technical stakeholders.
  • Support RFP and Proposal Processes - Lead the technical response to RFPs and RFIs, ensuring alignment with institutional priorities and clearly demonstrating Salesforce's value.
  • Collaborate Across Teams - Work effectively with account teams, solution specialists, professional services, and Salesforce partners to align Salesforce solutions with institutional needs.
  • Stay Ahead of Industry Trends - Continuously build expertise in education challenges and technology trends, incorporating insights into solution recommendations.
  • Achieve Performance Goals - Meet quarterly and annual objectives related to customer engagement, solution development, and revenue contribution (NNAOV).
  • Invest in Professional Growth - Participate in training, certifications, and mentorship programs to continuously enhance expertise and effectiveness in the role
  • Drive Consumption & Value Realisation - Support consumption and activation efforts - including account QBRs, health checks, and technical workshops - to drive product adoption, NCR, and reduce attrition risk.
  • Consumption Estimation & Use Case Scoping - Partner with account teams to define and document use cases, estimate credit consumption, and build consumption plans that set customers up for successful adoption of AI and Data products.
  • Agentforce & AI/Data Use Case Expertise - Develop and present Agentforce and Data360 Cloud use cases tailored to education institutions, including POCs, workshops, and technical deep-dives that demonstrate AI-powered transformation for student success and operational efficiency.

Required Qualifications
  • B.S., M.S. or PhD in Computer Science, Software Engineering or MIS
  • 7+ years of combined experience working with Salesforce or other CRM solutions, with a focus on education.
  • 5+ years of experience in solution engineering, consulting, enterprise software delivery, or customer success.
  • Artificial Intelligence and/or Data Certifications, Salesforce-preferred, related to generative AI and LLM concepts
  • Deep understanding of education operations, including student lifecycle management, academic operations (registrar, advising, curriculum management), financial aid, student success initiatives, enrollment, and alumni relations.
  • Strong technical acumen, with experience configuring and demonstrating Salesforce or similar enterprise platforms in a sales or implementation context.
  • Exceptional communication and presentation skills, with the ability to translate complex technical concepts into clear, value-driven narratives for stakeholders at all levels-from IT teams to university presidents.
  • Proven ability to lead discovery sessions, understand institutional challenges, and craft tailored solutions that drive digital transformation in higher education.
  • Experience with RFP and proposal processes, including developing responses that align with institutional needs and Salesforce's value proposition.
  • Strong time management and prioritization skills, with the ability to manage multiple engagements in a fast-paced sales environment.
  • Curiosity and passion for technology, with a desire to continuously learn, experiment, and stay ahead of industry trends in education and CRM solutions.
  • Collaborative mindset, able to work cross-functionally with sales, professional services, product teams, and partners to deliver customer success.
  • Open to travel for client meetings, presentations, and industry events, approximately 40%.
  • Salesforce certifications, including Administrator, Education Cloud Consultant, Data 360 Cert, and Experience Cloud.
  • Experience with Agentforce for Education, Salesforce Industries (Vlocity), OmniScript, or Industry Common Components is a plus.

Unleash Your Potential
When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.
Accommodations
If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.
Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates' resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.
Posting Statement
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.
At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.The typical base salary range for this position is $134,750 - $180,250 annuallyThere is a different range applicable to specific work locations. In California and New York, and select cities in the metropolitan areas of Boston, Chicago, Seattle, and Washington DC, the base pay range for this role in those locations is $148,190 - $198,170 per year. Your recruiter can share more about the specific salary range for the job location during the hiring process.The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.

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