Roku
Roku

60 Roku Operations Jobs Hiring Near You

About the Team Technical Operations is the first line of defense for the Roku platform. We are a global, around-the-clock team responsible for the health and stability of The Roku Channel (TRC), live ...

Technical Operations Manager

Stamford, CT · On-site

$112.20K - $140K/yr

About the Team Technical Operations is the first line of defense for the Roku platform. We are a global, around-the-clock team responsible for the health and stability of The Roku Channel (TRC), live ...

About the Team At Roku, our Global Operations, Supply Chain, and Logistics team powers the seamless delivery of our award-winning streaming devices and consumer electronics to millions of customers ...

Technical Operations Manager

Toronto, ON · On-site

CA$113K - CA$146K/yr

About the Team Technical Operations is the first line of defense for the Roku platform. We are a global, around-the-clock team responsible for the health and stability of The Roku Channel (TRC), live ...

Ad Operations Associate

Santa Monica, CA · On-site

$94.50K - $122.85K/yr

About the role Roku is seeking an Ad Operations Associate to join our growing Marketing Ad Ops team. In this role, you will help facilitate the launch and delivery of campaigns while ensuring ...

About the role Roku is seeking an Ad Operations Associate to join our growing Marketing Ad Ops team. In this role, you will help facilitate the launch and delivery of campaigns while ensuring ...

Ad Operations Associate

Santa Monica, CA · On-site

$94.50K - $122.85K/yr

About the role Roku is seeking an Ad Operations Associate to join our growing Sponsorship team. In this role, you will help facilitate the launch and delivery of campaigns while ensuring compliance ...

Senior Technical Program Manager

San Jose, CA · On-site

$164.90K - $299.40K/yr

Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects ... Coordinate across hardware engineering, mechanical engineering, software, quality, operations ...

Senior Product Partner Manager

Austin, TX · On-site

$125.40K - $165.50K/yr

... new Roku TV products to market and measure key operational areas. We never lose sight of the critical path and can inspire others to follow it. Fostering collaboration is a core component, as we ...

Ad Operations Associate

Boston, MA · On-site

$94.50K - $122.85K/yr

About the role Roku is seeking an Ad Operations Associate to join our growing Sponsorship team. In this role, you will help facilitate the launch and delivery of campaigns while ensuring compliance ...

Ad Operations Associate

New York, NY · On-site

$94.50K - $122.85K/yr

About the role Roku is seeking an Ad Operations Associate to join our growing Sponsorship team. In this role, you will help facilitate the launch and delivery of campaigns while ensuring compliance ...

Business Optimization Manager

Santa Monica, CA · Remote

$164.50K - $201.60K/yr

Developing and optimizing operational policy development and enforcement for The Roku Home Screen We're excited if you have * MBA preferred or minimum Bachelor's of Business, Science, Finance, etc ...

Work with the Roku Content Operations team to review delivery assets and confirm integrity in time for launch We're excited if you have * Recommended - 3+ years of relevant hands-on experience at a ...

Showing results 21-40

Roku Jobs Information

What are the key skills and qualifications needed to thrive in Operations, and why are they important?

To thrive in Operations, you need strong analytical skills, process optimization abilities, and experience in supply chain or project management, often supported by a relevant degree. Familiarity with ERP systems, workflow management tools, and certifications like Six Sigma are commonly expected. Excellent problem-solving, leadership, and communication skills help drive efficiency and foster collaboration across teams. These competencies are vital for ensuring streamlined processes, minimizing costs, and achieving organizational objectives.

What are some common challenges faced by professionals in operations roles, and how can they be effectively managed?

Professionals in operations often face challenges such as coordinating across multiple departments, adapting to fast-changing priorities, and optimizing processes under tight deadlines. Effective management of these challenges typically involves strong communication skills, proactive problem-solving, and the ability to use data to inform decisions. Building strong relationships with team members and leveraging project management tools can also help operations professionals stay organized and ensure smooth workflow. Continuous learning and adaptability are essential to thrive in this dynamic environment.

What are 'Operations' jobs?

Operations jobs focus on managing and optimizing the day-to-day activities within a business to ensure efficiency and productivity. Professionals in operations oversee processes, resources, and workflows to help organizations run smoothly and achieve their goals. Their responsibilities can range from supply chain management and logistics to process improvement and team coordination. Operations roles are essential across many industries, including manufacturing, retail, healthcare, and technology. These positions require strong organizational, problem-solving, and communication skills.

What jobs pay $3,000 a day?

High-level operations roles such as executive directors, chief operating officers, or specialized consultants in industries like finance, technology, or management can sometimes earn $3,000 or more per day, especially with extensive experience and in high-demand environments. These positions often require advanced skills, certifications, and significant responsibility, and compensation may include bonuses or profit sharing.

What is the difference between Operations vs Customer Service Representative?

AspectOperationsCustomer Service Representative
Required credentialsVaries; often includes business or management certificationsHigh school diploma or equivalent; some roles may require customer service training
Work environmentOffice settings, warehouses, or production facilitiesCall centers, retail stores, or office environments
Employer and industry usageCommon across manufacturing, logistics, and corporate sectorsCommon in retail, telecommunications, and service industries
Search and comparison intentFocuses on managing processes, logistics, and overall business operationsFocuses on assisting customers, resolving issues, and providing support

Operations roles involve managing business processes, logistics, and overall organizational efficiency, often requiring management certifications. Customer Service Representatives primarily handle customer interactions, support, and issue resolution. While both roles are essential in business operations, they differ in responsibilities, work environment, and skill requirements.

What is it like to work at Roku?

Roku is known for its collaborative and innovative culture, prioritizing employee growth and well-being alongside the company's mission to connect people to the streaming content they love.

The company's structure is designed to foster a sense of community, with teams working together across various departments to drive product development and customer satisfaction. Roku's headquarters in San Jose, California, features an open and modern workspace that encourages creativity and collaboration.

Working at Roku may appeal to candidates who are passionate about technology and media, as the company offers opportunities to contribute to the development of innovative streaming products and services that shape the entertainment industry.
What are the most popular job types at Roku?
    Infographic showing various Operations job openings at Roku in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 99% Physical, and 1% Hybrid job distribution.
    Technical Operations Manager

    Technical Operations Manager

    Roku

    Austin, TX • On-site

    Other

    Posted 5 days ago


    Job description

    About the Team

    Technical Operations is the first line of defense for the Roku platform. We are a global, around-the-clock team responsible for the health and stability of The Roku Channel (TRC), live and on-demand content pipelines, ad delivery, and the user-facing experience across all Roku platforms. We sit at the intersection of Engineering, Content, Live Operations, and Advertising - triaging issues in real time, owning major launch execution, and building the tooling and automation that keeps Roku running at scale.

    About the Role

    We are looking for a Technical Operations Manager to lead a team of engineers who monitor, triage, and resolve platform issues 24/7. This role requires someone who is equally comfortable diving deep into a production incident and running a cross-functional launch war room. You will manage SLAs, own launch readiness for high-visibility events, drive automation initiatives, and serve as an escalation point for partner teams including Engineering, Content Operations, Live Operations, Advertising, and Rights Management.

    What You'll Be Doing
    • Lead and develop a team of Technical Operations Engineers across multiple time zones, including global contractors
    • Oversee 24/7 platform monitoring through the Technical Operations Control Center (TOCC), ensuring alerts are triaged and escalated with urgency and accuracy
    • Own the end-to-end incident management process - from initial triage through escalation, stakeholder communication, resolution, and post-mortem
    • Manage and enforce SLAs across priority tiers, ensuring Engineering and business stakeholders are kept informed throughout issue lifecycles
    • Lead war room execution for P0/P1 launches, driving readiness reviews, runbook preparation, and day-of coordination with cross-functional teams
    • Coordinate CDN and internal infrastructure capacity planning in advance of high-visibility events, maintaining relationships with CDN partners
    • Partner with Engineering to prioritize production bugs, advocate for platform stability improvements, and reduce operational toil
    • Drive automation initiatives that reduce manual monitoring, streamline escalation workflows, and improve team efficiency at scale
    • Collaborate closely with Content Operations, Live Operations, Advertising Operations, Platform Operations, and Engineering to ensure smooth content delivery and issue resolution across all platforms
    • Represent Technical Operations in cross-functional launch planning, ensuring the team is engaged 30 days prior to major events
    • Define and maintain escalation paths, runbooks, and operational documentation for the team
    What We're Looking For
    • 5+ years of experience in technical or platform operations within a streaming, media, or consumer technology environment
    • 2+ years of leading technical teams, including geographically distributed or contractor-based teams
    • Deep familiarity with ad delivery operations, including monitoring ad fill rates and working across SSAI and client-side ad insertion workflows
    • Hands-on experience with monitoring and alerting tools such as Datadog, PagerDuty, or equivalent platforms
    • Proven ability to lead high-pressure incident triage and cross-functional escalation across engineering and business teams
    • Experience managing launch readiness for live or high-profile events, including war room coordination and runbook ownership
    • Strong understanding of CDN architecture and capacity planning in a video streaming context
    • Ability to translate technical issues into clear business impact for non-technical stakeholders
    • Track record of building or improving automation to reduce manual operational overhead
    • Excellent communication and prioritization skills in a fast-paced, always-on environment
    • Willingness to support on-call coverage, including evenings and weekends for critical launches or incidents
    • Bachelor's degree or equivalent work experience
    • Willingness to work flexible hours, including evenings and weekends, to meet project deadlines and support critical operations.

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