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60 Roku Operations Jobs Hiring Near You

Roku

Technical Operations Manager

Austin, TX · On-site

About the Team Technical Operations is the first line of defense for the Roku platform. We are a global, around-the-clock team responsible for the health and stability of The Roku Channel (TRC), live ...

Roku

Technical Operations Manager

Toronto, ON · On-site

CA$113K - CA$146K/yr

About the Team Technical Operations is the first line of defense for the Roku platform. We are a global, around-the-clock team responsible for the health and stability of The Roku Channel (TRC), live ...

Roku

Operations Planner

San Jose, CA · On-site

$109K - $162K/yr

About the Team At Roku, our Global Operations, Supply Chain, and Logistics team powers the seamless delivery of our award-winning streaming devices and consumer electronics to millions of customers ...

Roku

Senior Machine Learning Engineer, DevOps/SRE

Austin, TX · On-site

$128K - $165K/yr

Roku is changing how the world watches TV Roku is the #1 TV streaming platform in the U.S., Canada ... The ideal candidate has a strong background in DevOps/SRE practices, cloud infrastructure ...

Roku

Senior Product Partner Manager

Austin, TX · On-site

$125K - $165K/yr

... new Roku TV products to market and measure key operational areas. We never lose sight of the critical path and can inspire others to follow it. Fostering collaboration is a core component, as we ...

Roku

Ad Operations Associate

Santa Monica, CA · On-site

$94K - $122K/yr

About the role Roku is seeking an Ad Operations Associate to join our growing Sponsorship team. In this role, you will help facilitate the launch and delivery of campaigns while ensuring compliance ...

Roku

Post Production Coordinator

Santa Monica, CA

$33 - $35/hr

Work with the Roku Content Operations team to review delivery assets and confirm integrity in time for launch We're excited if you have * Recommended - 3+ years of relevant hands-on experience at a ...

Roku

Ad Operations Associate

New York, NY · On-site

$94K - $122K/yr

About the role Roku is seeking an Ad Operations Associate to join our growing Sponsorship team. In this role, you will help facilitate the launch and delivery of campaigns while ensuring compliance ...

Roku

Ad Operations Associate

Boston, MA

$94K - $122K/yr

About the role Roku is seeking an Ad Operations Associate to join our growing Sponsorship team. In this role, you will help facilitate the launch and delivery of campaigns while ensuring compliance ...

Roku

Senior Technical Program Manager

San Jose, CA · On-site

$164K - $299K/yr

Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects ... Coordinate across hardware engineering, mechanical engineering, software, quality, operations ...

Roku

Engineering Manager, Ad Serving

New York, NY · On-site

$360K - $440K/yr

Roku is changing how the world watches TV Roku is the #1 TV streaming platform in the U.S., Canada ... operational load We're Excited If You Have * 10+ years of experience architecting and building ...

Roku

Technical Account Manager

New York, NY · On-site

$135K - $160K/yr

About the Team We are Roku's Technical Account Management team for advertising publisher partnerships, owning integration health end-to-end-from onboarding through mature operations-to deliver ...

Roku

Ad Partner Solutions Manager

New York, NY · On-site

$134K - $154K/yr

... and operational aspects of integrations while identifying opportunities to deepen partnerships and expand Roku's measurement capabilities. Success in this role requires strong technical acumen ...

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Roku Jobs Information

What is it like to work at Roku?

Roku is known for its collaborative and innovative culture, prioritizing employee growth and well-being alongside the company's mission to connect people to the streaming content they love.

The company's structure is designed to foster a sense of community, with teams working together across various departments to drive product development and customer satisfaction. Roku's headquarters in San Jose, California, features an open and modern workspace that encourages creativity and collaboration.

Working at Roku may appeal to candidates who are passionate about technology and media, as the company offers opportunities to contribute to the development of innovative streaming products and services that shape the entertainment industry.
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    Infographic showing various Operations job openings at Roku in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.
    Technical Operations Manager

    Technical Operations Manager

    Roku

    Austin, TX • On-site

    Other

    Posted 4 days ago

    Job description

    About the Team

    Technical Operations is the first line of defense for the Roku platform. We are a global, around-the-clock team responsible for the health and stability of The Roku Channel (TRC), live and on-demand content pipelines, ad delivery, and the user-facing experience across all Roku platforms. We sit at the intersection of Engineering, Content, Live Operations, and Advertising - triaging issues in real time, owning major launch execution, and building the tooling and automation that keeps Roku running at scale.

    About the Role

    We are looking for a Technical Operations Manager to lead a team of engineers who monitor, triage, and resolve platform issues 24/7. This role requires someone who is equally comfortable diving deep into a production incident and running a cross-functional launch war room. You will manage SLAs, own launch readiness for high-visibility events, drive automation initiatives, and serve as an escalation point for partner teams including Engineering, Content Operations, Live Operations, Advertising, and Rights Management.

    What You'll Be Doing
    • Lead and develop a team of Technical Operations Engineers across multiple time zones, including global contractors
    • Oversee 24/7 platform monitoring through the Technical Operations Control Center (TOCC), ensuring alerts are triaged and escalated with urgency and accuracy
    • Own the end-to-end incident management process - from initial triage through escalation, stakeholder communication, resolution, and post-mortem
    • Manage and enforce SLAs across priority tiers, ensuring Engineering and business stakeholders are kept informed throughout issue lifecycles
    • Lead war room execution for P0/P1 launches, driving readiness reviews, runbook preparation, and day-of coordination with cross-functional teams
    • Coordinate CDN and internal infrastructure capacity planning in advance of high-visibility events, maintaining relationships with CDN partners
    • Partner with Engineering to prioritize production bugs, advocate for platform stability improvements, and reduce operational toil
    • Drive automation initiatives that reduce manual monitoring, streamline escalation workflows, and improve team efficiency at scale
    • Collaborate closely with Content Operations, Live Operations, Advertising Operations, Platform Operations, and Engineering to ensure smooth content delivery and issue resolution across all platforms
    • Represent Technical Operations in cross-functional launch planning, ensuring the team is engaged 30 days prior to major events
    • Define and maintain escalation paths, runbooks, and operational documentation for the team
    What We're Looking For
    • 5+ years of experience in technical or platform operations within a streaming, media, or consumer technology environment
    • 2+ years of leading technical teams, including geographically distributed or contractor-based teams
    • Deep familiarity with ad delivery operations, including monitoring ad fill rates and working across SSAI and client-side ad insertion workflows
    • Hands-on experience with monitoring and alerting tools such as Datadog, PagerDuty, or equivalent platforms
    • Proven ability to lead high-pressure incident triage and cross-functional escalation across engineering and business teams
    • Experience managing launch readiness for live or high-profile events, including war room coordination and runbook ownership
    • Strong understanding of CDN architecture and capacity planning in a video streaming context
    • Ability to translate technical issues into clear business impact for non-technical stakeholders
    • Track record of building or improving automation to reduce manual operational overhead
    • Excellent communication and prioritization skills in a fast-paced, always-on environment
    • Willingness to support on-call coverage, including evenings and weekends for critical launches or incidents
    • Bachelor's degree or equivalent work experience
    • Willingness to work flexible hours, including evenings and weekends, to meet project deadlines and support critical operations.

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