Relativity
Relativity

60 Relativity Desktop Support Jobs Hiring Near You

Help Desk Analyst

New York, NY · On-site

$65K - $85K/yr

... Relativity, and LegalKEY. * Hands-on experience with IT Service Management platforms (e.g ... support tools (e.g., Bomgar), virtual desktop environments (Citrix), VPN, and multi-factor ...

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Relativity Jobs Information

What is it like to work at Relativity?

Relativity is a technology company that values innovation, collaboration, and customer-centricity, fostering a dynamic and fast-paced work environment.

The company's team structure is designed to encourage cross-functional collaboration, with a flat organizational hierarchy and a focus on empowering employees to take ownership of their projects. Relativity's mission is to revolutionize the way people work with data, and its products are used by various industries, including law, finance, and government.

Working at Relativity may appeal to candidates who are passionate about technology, data analysis, and problem-solving, as the company offers opportunities to work on cutting-edge projects, develop new skills, and contribute to the growth of a rapidly expanding organization.

What makes Relativity an attractive place to work?

Relativity is a leading provider of cloud-based data platforms for the legal and compliance industries, known for its innovative approach to data management and e-discovery solutions. The company's workplace culture values collaboration, innovation, and employee growth, with opportunities for professionals to work on cutting-edge projects and develop their skills in a dynamic and supportive environment. Joining Relativity can offer individuals a chance to contribute to the company's mission of making data more accessible and usable, while also advancing their careers in a rapidly evolving industry.
Infographic showing various Desktop Support job openings at Relativity in the United States as of July 2026, with employment types broken down into 99% Full Time, and 1% Part Time. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution.
Senior Litigation and E-Discovery Services Analyst

Senior Litigation and E-Discovery Services Analyst

Cooley

San Diego, CA

Full-time

Medical, Dental, Vision, Life, PTO

Posted 17 days ago


Job description

Senior Litigation and E-Discovery Services Analyst

Cooley is seeking a Senior Litigation & E-Discovery Services Analyst to join the Litigation & E-Discovery Services team.

Position summary: The Senior Litigation & E-Discovery Services Analyst provides support and administration of litigation technology, applications and systems as part of the LEDS department. This role coordinates litigation support service needs for Cooley's litigation practice providing back-up support and guidance to LEDS team members across the firm, including vendor management. Specific duties and responsibilities include designing and maintaining litigation databases to manage data for review, production, and analysis, as well as supporting other litigation applications. Specific duties and responsibilities include, but are not limited to, the following:

Position responsibilities:

  • Support firm litigation attorneys, eDiscovery attorneys, project managers, and legal teams with all aspects of litigation support from case inception through trial

  • Design and maintain litigation databases to manage litigation data for review, production, and analysis

  • Coordinate and handle requests for new or modified databases created using litigation applications including, but not limited to, Relativity/RelOne, CSDisco, and other industry standard processing tools, and outside service and software systems for litigation support

  • Provide technical support and advice related to litigation technology and electronic discovery

  • Work with eDiscovery attorneys, project managers, and legal teams to execute document indexes and perform keyword searches

  • Coordinate with eDiscovery attorneys, project managers, and legal teams with project planning, developing document review protocols, searching, testing and sampling and all aspects of litigation document review and production

  • Experience utilizing AI-enabled eDiscovery technologies, including Technology Assisted Review (TAR), active learning, generative AI tools, and advanced analytics, with responsibility for validating outputs, applying quality control protocols, and supporting defensible AI-driven discovery workflows

  • Conduct quality control procedures to ensure accuracy of document productions including, but not limited to privilege and confidentiality designations and redactions

  • Maintain a working knowledge of and stay current on eDiscovery and litigation support technology,

  • Participate in management of litigation support and eDiscovery vendor relationships

  • Provide training and support to legal teams on the use of litigation support systems and applications

  • Train legal teams to use search syntax for use in searching litigation review databases

  • Maintain documentation of work performed on litigation related client data, from receipt through conclusion of matter

  • Develop process documentation and user training materials as directed

  • Maintain and administer LEDS workflow documentation tools and systems

  • Troubleshoot issues as they arise with litigation teams, systems, and processes

  • Follow LEDS department and firm policies and procedures related to litigation data management and all aspects of litigation support

  • Adhere to firm wide client/matter data classification and management standards in identification of client related data

  • Communicate with and provide back-up support to LEDS colleagues in other offices

  • Expectation to bill time on hourly basis

  • Ensure accurate and daily entry of billable and non-billable time and review Intapp entries prior to month-end closing

  • All other duties as assigned

Skills and experience:

Required:

  • After orientation at Cooley LLP, exhibit proficiency in the Microsoft Office suite, iManage and other firm applications

  • Available to work overtime, as required

  • Available to travel, as required

  • 6+ years' experience in litigation and eDiscovery services (including administering litigation review database applications, e.g., Relativity/RelOne, CSDisco, and other industry standard processing tools), along with the proven ability to operate at an elevated level in terms of scope of responsibility, judgement and autonomy

  • Proficient with standard computer equipment, laptops and printers and generally familiar with all aspects of software interaction with network systems and business application systems

  • Thorough understanding of relational databases, litigation support-related software and technology and the fundamentals of desktop and network operating systems

  • Experience with litigation preparedness and response, including electronic discovery and related support

  • Technical knowledge of and experience with the latest information technology tools and standards to support enterprise information management, as well as applications in data analytics to help organizations manage, classify and efficiently use information

  • Conversant with electronic discovery and risk management issues, concepts and legal ramifications

Preferred:

  • Bachelor's Degree

  • Law Firm / Vendor Environment

  • RCA

Competencies:

  • Ability to work independently and under pressure/tight time constraints

  • High aptitude for multi-tasking

  • Creative and entrepreneurial approach to problem-solving and process improvement

  • Strong analytical ability and implementation skills

  • Strong project management skills

  • Flexible and agile, ability to reprioritize with changes in the business

  • Ability to meet deadlines and effectively complete operational and project-based assignments

  • Strong initiative and a get-it-done attitude

  • Excellent communication, interpersonal, leadership and management skills

  • Customer service oriented, as demonstrated by strong attention to detail, organization and ability to prioritize work tasks and manage deadlines based upon internal and external client needs

Cooley offers a competitive compensation and excellent benefits package and is committed to fair and equitable employment practices. EOE.

The expected hourly pay range for this position with a work schedule of 40 hours per week is $56.00 - $74.00 ($116,480.00 - $153,920.00 annually). Please note that final offer amount will be dependent on geographic location, applicable experience and skillset of the candidate.

We offer a full range of elective benefits including medical, health savings account (with applicable medical plan), dental, vision, health and/or dependent care flexible spending accounts, pre-tax commuter benefits, life insurance, AD&D, long-term care coverage, backup care for children and/or adults and other parental support benefits. In addition to elective benefit options, benefited employees receive firm-paid life insurance, AD&D, LTD, short term medical benefits as well as 21 days of Paid Time Off ("PTO") and 10 paid holidays each year. We provide generous parental leave and fertility benefits. New employees will attend a detailed benefit orientation to learn more about our many benefits and resources.