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60 Relativity Desktop Support Jobs Hiring Near You

Relativity Space

Senior Thermal Engineer

Long Beach, CA

$109.90K - $150.90K/yr

At Relativity Space, we're building rockets to serve today's needs and tomorrow's breakthroughs ... The team operates with a rare scale: large enough to support complex development, yet small enough ...

Relativity Space

Senior Thermal Engineer

Long Beach, CA · On-site

$109.90K - $150.90K/yr

At Relativity Space, we're building rockets to serve today's needs and tomorrow's breakthroughs ... The team operates with a rare scale: large enough to support complex development, yet small enough ...

HaystackID

Remote Document Review Projects - Attorneys

$24 - $26/hr

Prior experience with Relativity (or other eDiscovery platform) preferred * Technology Requirements: Desktop/Laptop Computer; Supported Operating Systems; Windows 10 or 11 with latest updates applied;

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Relativity Jobs Information

What are the key skills and qualifications needed to thrive as a Desktop Support specialist, and why are they important?

To thrive as a Desktop Support specialist, you need a solid understanding of computer hardware, operating systems, and troubleshooting techniques, often supported by a relevant IT degree or certifications like CompTIA A+ or Microsoft Certified Desktop Support Technician (MCDST). Familiarity with ticketing systems, remote desktop tools, and Active Directory is commonly required in this role. Strong communication, patience, and problem-solving abilities help you effectively assist users and resolve technical issues. These skills are crucial for minimizing downtime, ensuring smooth IT operations, and providing excellent user support in any organization.

What are some common challenges faced by Desktop Support professionals, and how can they be overcome?

Desktop Support professionals often encounter challenges such as troubleshooting complex technical issues under time pressure, managing high volumes of support tickets, and communicating with users who have varying levels of technical knowledge. To overcome these, it's important to prioritize tasks effectively, develop strong problem-solving skills, and maintain clear, patient communication with end-users. Continuous learning about new technologies and common system updates can also help Desktop Support staff stay ahead of recurring issues and provide efficient solutions.

What are Desktop Support professionals?

Desktop Support professionals are IT specialists who provide technical assistance and support for computer systems, hardware, and software within an organization. They help users troubleshoot issues, install and configure equipment, and maintain the smooth operation of desktops, laptops, and related peripherals. Their responsibilities often include resolving technical problems, setting up new devices, and ensuring security protocols are followed. Desktop Support professionals play a crucial role in minimizing downtime and keeping employees productive.

What is the work of desktop support?

Desktop support involves assisting users with hardware, software, and network issues on their computers and devices. Support technicians troubleshoot problems, install updates, configure systems, and may use tools like remote access software to resolve issues efficiently.

What is the difference between Desktop Support vs Help Desk Technician?

AspectDesktop SupportHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, ITIL
Work EnvironmentOn-site, hands-on troubleshootingRemote or on-site, customer support
Primary ResponsibilitiesFixing hardware/software issues, maintaining desktopsResponding to user inquiries, ticket management
Industry UsageIT support teams, corporate environmentsHelp desks, IT service providers

While both roles support end-users with technical issues, Desktop Support focuses on hands-on hardware and software troubleshooting on desktops, often on-site. Help Desk Technicians primarily handle user inquiries via phone or remote access, managing support tickets. Both roles require similar certifications and are integral to IT support teams, but their daily tasks and work environments differ slightly.

What is it like to work at Relativity?

Relativity is a technology company that values innovation, collaboration, and customer-centricity, fostering a dynamic and fast-paced work environment.

The company's team structure is designed to encourage cross-functional collaboration, with a flat organizational hierarchy and a focus on empowering employees to take ownership of their projects. Relativity's mission is to revolutionize the way people work with data, and its products are used by various industries, including law, finance, and government.

Working at Relativity may appeal to candidates who are passionate about technology, data analysis, and problem-solving, as the company offers opportunities to work on cutting-edge projects, develop new skills, and contribute to the growth of a rapidly expanding organization.
What are the most popular jobs at Relativity?
What are the most popular categories at Relativity?
Infographic showing various Desktop Support job openings at Relativity in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 30% Physical, 24% Hybrid, and 46% Remote job distribution.
Junior Litigation Support Technician

Junior Litigation Support Technician

1872 Consulting

Chicago, IL

Other

Posted 16 days ago

Job description

 SUMMARY
Under the direction of the Litigation Support Operations Manager, the Litigation Support Technician is responsible for performing all standard processes handled by the Litigation Support Operations department. The Litigation Support Technician is responsible for assisting with the technical support of litigation support software applications and network systems, including maintaining and troubleshooting solutions for identified litigation support needs at the compay.
RESPONSIBILITIES
  • Utilize, maintain and troubleshoot litigation support software applications, databases and networks.
  • Load and extract delimited text data to/from litigation support software applications and perform data normalization, global edits, removal of duplicates and overlay or merging of data into existing records and/or index databases.
  • Load received files onto network file servers according to file type.
  • Perform quality checks, load data, and image files using litigation support applications such as Relativity or other data analysis software (such as MS Excel or Access).
  • Provide application support and troubleshooting assistance for litigation support software applications, image scanning and printing.
  • Ensure quality assurance and perform quality control measures on all processes performed.
  • Assist in duplication and creation of media.
  • Ability to be flexible to work overtime as required.
  • Other projects as assigned.
 
REQUIRED EXPERIENCE
  • Bachelor's Degree in CMIS, CS, Engineering or experience with litigation support, technical support, help desk support or desktop support
  • Technical skills of computer networks and a Microsoft Windows operating system.
  • Efficiency with Microsoft Office, including Excel.
  • Ability to work independently or as a part of a cross-functional team in a production environment.
  • Flexibility to work overtime.
PREFERRED EXPERIENCE
  • Experience with database and spreadsheet applications: MS Access, SQL, etc.
  • Knowledge of litigation database applications (Relativity, LAW, NUIX, Concordance, IPRO, LiveNote, Case Map, Case Notebook, HighQ) including the ability to create, maintain and troubleshoot databases.
1872 Consulting logo

About 1872 Consulting

Sourced by ZipRecruiter

1872 Consulting, based in Chicago, IL, USA, operates within the IT consulting industry. Armed with a diverse team of experts, the company offers specialized IT consulting services, focusing on modernizing business technologies and driving innovative business strategies. Established in 1872, the company has a rich history marked by its commitment to bridging the gap between businesses and technology. Its mission is to empower organizations to surpass their business goals by providing state-of-the-art IT solutions and service. The company prides itself on its core values of integrity, excellence, and innovation, instilling these principles in every project they undertake.

Industry

It services

Company size

11 - 50 Employees

Headquarters location

Chicago, IL, US

Year founded

2014

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