61 Raymondjames Customer Service Associate Jobs Hiring Near You

Job Description Summary

Job Description

Responsibilities

• Partners with Financial Advisor to review clients' current portfolio design, understand client goals, enter client data, and conduct financial analysis.
• Evaluates overall individual and employer-based retirement needs, researches various options, and recommends planning alternatives.
• Researches and provides recommendations related to risk management concerns, including insurance.
• Designs and recommends a tailored financial analysis or comprehensive financial plan for clients and prospects that meets their short and long-term financial needs and goals.
• Prepares presentations that clearly communicate the recommendations and alternatives related to the client's financial analysis and comprehensive plan design.
• Performs detailed document reviews; analyzes client information and situations across the financial planning spectrum to develop plan
• Researches information as necessary on a case-by-case basis and writes customized financial plan observations and recommendations for each client case
• Prepares files for meetings with existing and new clients
• Prepares, coordinates and follows through on any needed communication with new or existing clients
• Continuously monitors clients' financial situations with detail and accuracy, with the ability to the look at their overall financial picture
• Responds to client questions by telephone, email and occasional personal visits.
• Educates client on the functions of various securities markets and the principal factors that affect them.
• Provides guidance on estate planning options and techniques.
• Responds to and directs education funding questions including 529 savings plans.
• Assists with guidance on small business planning.
• Conducts research as needed related to assigned client cases, including but not limited to basic income tax questions and other legal issues requesting guidance when appropriate.
• May participate in client presentations.
• May open, transfer, and close customer accounts and maintain appropriate account records.
• May obtain and verify the client's purchase and sale instructions, enter orders, and follow up on completion of transactions.
• Ensures firm and regulatory policies are followed within compliance standards
• Perform other duties and responsibilities as assigned.

Education/Experience Requirements

• Bachelor's degree in a related field and three years' experience in the financial services industry with an emphasis onfinancial, retirement and estate planning field or in marketing these services

~or~

• An equivalent combination of experience, education and/or training as approved by Human Resources

Licenses

• SIE required provided that an exemption or grandfathering cannot be applied
• Series 7
• Series 63, 65 and/or 66 as required by state or ability to obtain within six months

Education

Bachelor's: Accounting, Bachelor's: Business Administration, Bachelor's: Finance, High School (HS) (Required)

Work Experience

General Experience - 13 months to 3 years

Certifications

s66 - Uniform Combined State Law Examination - Financial Industry Regulatory Authority (FINRA), s7 - General Securities Representative Examination - Financial Industry Regulatory Authority (FINRA), Securities Industry Essentials Exam (SIE) - Financial Industry Regulatory Authority (FINRA)

Salary Range

$35,568.00-$80,000.00

Travel

Less than 25%

Workstyle

Resident

The total compensation for this position includes base salary or wages, and may include components such as additional compensation (cash or equity), discretionary bonuses, or commissions. This position is eligible for a benefits package that may include medical, dental, and vision; life insurance; critical illness insurance and accident insurance; disability benefits; retirement savings; paid time off (including vacation, holidays, and sick leave); and parental leave. Eligibility for benefits and specific offerings may vary based on position and employment status. To view more details of the benefits offered, visit Myrjbenefits.com.

At Raymond James our associates use five guiding behaviors (Develop, Collaborate, Decide, Deliver, Improve) to deliver on the firm's core values of client-first, integrity, independence and a conservative, long-term view.
We expect our associates at all levels to:
Grow professionally and inspire others to do the same
Work with and through others to achieve desired outcomes
Make prompt, pragmatic choices and act with the client in mind
Take ownership and hold themselves and others accountable for delivering results that matter
Contribute to the continuous evolution of the firm

At Raymond James - as part of our people-first culture, we honor, value, and respect the uniqueness, experiences, and backgrounds of all of our Associates. When associates bring their best authentic selves, our organization, clients, and communities thrive. The Company is an equal opportunity employer and makes all employment decisions on the basis of merit and business needs.

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