Job Summary:
QTS Data Centers is seeking a CRM Solution Architect to design, implement, and govern scalable solutions that align with business objectives. The role involves serving as a trusted advisor and overseeing the technical implementation of Salesforce solutions while ensuring adherence to best practices and governance policies.
Responsibilities:
• Design scalable, maintainable, and high-performing Salesforce and CLM solutions that align with enterprise standards.
• Assess existing business processes and translate them into effective technical specifications and architecture diagrams.
• Collaborate with stakeholders and technical teams to define solution roadmaps and create prototypes or proofs of concept.
• Oversee the technical implementation, configuration, and customization of Salesforce solutions and integrations.
• Direct integration efforts using middleware tools and ensure seamless interoperability with other business systems.
• Validate solutions through testing, performance tuning, and troubleshooting complex technical issues.
• Ensure adherence to security, data governance, and change management policies.
• Promote Salesforce best practices and mentor developers and admins on architecture principles.
• Stay current with Salesforce releases and recommend relevant enhancements.
Qualifications:
Required:
• 7+ years of Salesforce experience, including at least 3 years in an architect role.
• Expertise in Sales Cloud, Service Cloud, and Marketing Cloud.
• Extensive experience with Salesforce development tools including Apex (APIs, Triggers, Classes, Web Services), Visualforce, and middleware integrations.
• Hands-on experience with Salesforce configuration, Workflow Alerts and Actions, and Approval Workflows.
• Strong background in security and data governance best practices and methodologies.
• Experience with CI/CD pipelines and DevOps tools for Salesforce, as well as Salesforce Robotic Testing tools.
• Proven experience mentoring or leading technical teams with measurable growth outcomes.
• Strong communication, collaboration, and analytical skills, with a proactive, can-do attitude
Preferred:
• Salesforce certifications such as Application Architect or System Architect.
• Experience with CPQ, CLM, or Revenue Cloud.
• Experience in MuleSoft Development.
• Familiarity with Agile methodologies and project management tools.
Company:
Digital infrastructure leader driven by purpose, innovation and community impact. Founded in 2005, the company is headquartered in Overland Park, USA, with a team of 1001-5000 employees. The company is currently Late Stage.