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Field Application Engineer - Bay Area

Hayward, CA · On-site +1

... into account manufacturing restrictions. * Manage and direct a project through a product ... Qnity is an equal opportunity employer. Qualified applicants will be considered without regard to ...

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What are the key skills and qualifications needed to thrive as an Account Manager, and why are they important?

To thrive as an Account Manager, you need strong relationship-building, negotiation, and project management skills, often supported by a degree in business, marketing, or a related field. Familiarity with CRM software like Salesforce, data analysis tools, and proficiency in Microsoft Office are typically required. Exceptional communication, problem-solving, and organizational abilities help you stand out in managing client needs and expectations. These skills are crucial for maintaining client satisfaction, driving revenue growth, and fostering long-term business partnerships.

What are some common challenges Account Managers face when balancing client needs with company objectives?

Account Managers often navigate the delicate balance between meeting client expectations and aligning with their own organization's goals. This can involve managing multiple client accounts with differing priorities, ensuring timely communication, and sometimes having to negotiate or set boundaries to avoid overpromising. Effective Account Managers develop strong organizational skills and clear communication strategies to address these challenges while maintaining positive client relationships. Regular collaboration with internal teams is also crucial to deliver solutions that satisfy both clients and company standards.

What does an Account Manager do?

An Account Manager is responsible for building and maintaining strong relationships with clients, ensuring their needs are met, and acting as the main point of contact between the client and the company. They coordinate with internal teams to deliver products or services that meet client expectations, handle client inquiries or concerns, and work to identify new business opportunities within existing accounts. Account Managers often oversee contract negotiations, manage account budgets, and strive to ensure client satisfaction to encourage repeat business.

What is the difference between Account Manager vs Customer Service Representative?

AspectAccount ManagerCustomer Service Representative
Required CredentialsRelevant experience, sometimes certifications in sales or account managementHigh school diploma or equivalent, customer service training
Work EnvironmentClient-facing, sales-driven, often in office or client sitesCall centers, retail, or office settings, direct customer interaction
Employer & Industry UsageUsed in sales, marketing, and B2B industriesCommon across retail, telecom, and service industries
Comparison Search IntentUnderstanding roles in client management and salesCustomer support and service roles

While both roles involve interacting with clients, Account Managers focus on maintaining and growing client accounts, often with sales responsibilities. Customer Service Representatives primarily handle customer inquiries and support. The roles differ in scope, with Account Managers having a strategic, relationship-building focus, whereas Customer Service Reps focus on resolving issues and providing assistance.

What other companies are hiring for Account Manager jobs?
What are the most popular jobs at Qnity?
What are the most popular categories at Qnity?
Infographic showing various Account Manager job openings at Qnity in the United States as of May 2026, with employment types broken down into 99% Full Time, and 1% Part Time. Highlights an 94% Physical, 3% Hybrid, and 3% Remote job distribution.

Field Application Engineer - Bay Area

Qnity

Sunnyvale, CA • On-site, Remote

Full-time

Posted 22 days ago

Job description

Are you looking to power the next leap in the exciting world of advanced electronics? Do you want to help solve problems that drive success in the rapidly evolving technology and connectivity landscape? Then bring your problem-solving, passion, and creativity to help us power the next leap in electronics.

At Qnity, we're more than a global leader in materials and solutions for advanced electronics and high-tech industries - we're a tight-knit team that is motivated by new possibilities, and always up for a challenge. All our dedicated teams contribute to making cutting-edge technology possible. We value forward-thinking challengers, boundary-pushers, and diverse perspectives across all our departments, because we know we play a critical role in the world enabling faster progress for all. Learn how you can start or jumpstart your career with us.

With minimal supervision, the Field Application Engineer is responsible for, but not limited to, design and manufacturing related functions required by key customers. This is done synergistically with sales and manufacturing to achieve all customer design targets and goals. This position is in support of the Bay Area Territory in the Northern California region. Individuals in this position can be located within the region, but preference is given to the Bay Area.

RESPONSIBILITIES

  • Responsible for working with OEM engineers, Manufacturer's Representatives, Distribution Partners and Territory Sales Managers to implement Laird solutions for existing, next generation, and cost reduction programs.
  • Regularly attend customer meetings and provide technical design support while simultaneously building and maintaining relationships with key stakeholders.
  • Utilize Laird and DuPont products and materials to help solve customer challenges with insightful and detailed design solutions.
  • Present design solutions to customer, utilizing modeling and simulation during presentation.
  • Drive customer interactions, prototype, and initial production build to meet stakeholder timelines.
  • Originate and release final production documentation, detailed with critical dimensions and tolerances required for a functional part, but also taking into account manufacturing restrictions.
  • Manage and direct a project through a product development design team consisting of multiple engineering disciplines.
  • Manage and coordinate internal activities to meet product development requirements and timelines in support of customer programs.
  • Set priorities and direction for multiple programs concurrently in development.
  • Keep work skills current to insure Laird competitiveness in a dynamic global business environment.
  • May require extensive travel to customer sites required providing design specific solutions (~50%)
  • Adhere to quality and safety systems and maintain quality and safety standards.

EDUCATION / EXPERIENCE

  • Bachelor's Degree in engineering or technical field.
  • Experience in design and manufacturing of electronic devices and system.
  • 6+ years experience in a relevant position.
  • 3+ years experience at the component level or subsystem level design.
  • 3+ years experience in thermal management, EMI management, or microwave absorbers.

REQUIREMENTS

  • Excellent time management skills and attention to detail
  • Proficient with solid-modeling software, such as Solidworks, and/or mechanical/thermal/electrical or multiphysics software such as Abaqus, HFSS, Icepak, or COMSOL.
  • Understanding of Finite Element Analysis or Finite Difference numerical modeling techniques, preferably with a history of analyzing boundary value problems and results.
  • Understanding of the cross-functional relationships between intercompany groups and the various expertise required to take a product through development to production
  • Good communication skills with the demonstrated ability to present from small to large audiences both in person and/or remotely.
  • Experience being an extension of OEM design team from the system to component level.
  • Thermal, electromagnetic, mechanical, or electrical design experience is required.
  • Experience with electronics system architecture to at least at the block diagram level.
  • Experience proactively engaging customers, organizing intercompany meetings, and maintaining business relationships across commercial and technical functions.
  • Experience with business development and a strong business acumen are desirable.

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Qnity is an equal opportunity employer. Qualified applicants will be considered without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability or any other protected class. If you need a reasonable accommodation to search or apply for a position, please visit ourAccessibility Page for Contact Information.

Qnity offers a comprehensive pay and benefits package. To learn more visit the Compensation and Benefits page.

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