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120 Petsmart Retail Customer Service Representative Jobs Hiring Near You

EZCorp, Inc.

Retail Customer Service

Nashville, TN · On-site

$15 - $16/hr

Store Discount Here's what you can expect as a Retail Customer Service Representative* (Pawnbroker)* : This role will give you the opportunity to interact with customers daily, helping with sales and ...

EZCORP

Retail Customer Service

Conroe, TX · On-site

$11 - $15/hr

Store Discount Here's what you can expect as a Retail Customer Service Representative* (Pawnbroker)* : This role will give you the opportunity to interact with customers daily, helping with sales and ...

EZCorp, Inc.

Retail Customer Service

Austin, TX · On-site

$14.50 - $19/hr

Store Discount Here's what you can expect as a Retail Customer Service Representative* (Pawnbroker)* : This role will give you the opportunity to interact with customers daily, helping with sales and ...

EZCORP

Retail Customer Service

Houston, TX · On-site

$14.50 - $19/hr

Store Discount Here's what you can expect as a Retail Customer Service Representative* (Pawnbroker)* : This role will give you the opportunity to interact with customers daily, helping with sales and ...

EZCORP

Retail Customer Service

Austin, TX · On-site

$15 - $19.75/hr

Store Discount Here's what you can expect as a Retail Customer Service Representative* (Pawnbroker)* : This role will give you the opportunity to interact with customers daily, helping with sales and ...

EZCORP

Retail Customer Service

Falfurrias, TX · On-site

$14.25 - $18.50/hr

Store Discount Here's what you can expect as a Retail Customer Service Representative* (Pawnbroker)* : This role will give you the opportunity to interact with customers daily, helping with sales and ...

EZCORP

Retail Customer Service

Webster, TX · On-site

$13.50 - $17.50/hr

Store Discount Here's what you can expect as a Retail Customer Service Representative* (Pawnbroker)* : This role will give you the opportunity to interact with customers daily, helping with sales and ...

EZCorp, Inc.

Retail Customer Service

Harlingen, TX · On-site

$12 - $14/hr

Store Discount Here's what you can expect as a Retail Customer Service Representative* (Pawnbroker)* : This role will give you the opportunity to interact with customers daily, helping with sales and ...

EZCorp, Inc.

Retail Customer Service

Portland, OR · On-site

$15 - $16/hr

Store Discount Here's what you can expect as a Retail Customer Service Representative* (Pawnbroker)* : This role will give you the opportunity to interact with customers daily, helping with sales and ...

EZCorp, Inc.

Retail Customer Service

Chicago, IL · On-site

$16.60 - $18/hr

Store Discount Here's what you can expect as a Retail Customer Service Representative* (Pawnbroker)* : This role will give you the opportunity to interact with customers daily, helping with sales and ...

EZCORP

Retail Customer Service

Pasadena, TX · On-site

$11 - $15/hr

Store Discount Here's what you can expect as a Retail Customer Service Representative* (Pawnbroker)* : This role will give you the opportunity to interact with customers daily, helping with sales and ...

EZCorp, Inc.

Retail Customer Service

Tampa, FL · On-site

$14.50 - $15/hr

Store Discount Here's what you can expect as a Retail Customer Service Representative* (Pawnbroker)* : This role will give you the opportunity to interact with customers daily, helping with sales and ...

EZCorp, Inc.

Retail Customer Service

Houston, TX · On-site

$11 - $15/hr

Store Discount Here's what you can expect as a Retail Customer Service Representative* (Pawnbroker)* : This role will give you the opportunity to interact with customers daily, helping with sales and ...

EZCORP

Retail Customer Service

Nashville, TN · On-site

$15 - $16/hr

Store Discount Here's what you can expect as a Retail Customer Service Representative* (Pawnbroker)* : This role will give you the opportunity to interact with customers daily, helping with sales and ...

EZCorp, Inc.

Retail Customer Service

Durant, OK · On-site

$15/hr

Store Discount Here's what you can expect as a Retail Customer Service Representative* (Pawnbroker)* : This role will give you the opportunity to interact with customers daily, helping with sales and ...

EZCORP

Retail Customer Service

Conroe, TX · On-site

$11 - $15/hr

Store Discount Here's what you can expect as a Retail Customer Service Representative* (Pawnbroker)* : This role will give you the opportunity to interact with customers daily, helping with sales and ...

EZCorp, Inc.

Retail Customer Service

Indianapolis, IN · On-site

$13 - $15/hr

Store Discount Here's what you can expect as a Retail Customer Service Representative* (Pawnbroker)* : This role will give you the opportunity to interact with customers daily, helping with sales and ...

EZCorp, Inc.

Retail Customer Service

Conroe, TX · On-site

$11 - $15/hr

Store Discount Here's what you can expect as a Retail Customer Service Representative* (Pawnbroker)* : This role will give you the opportunity to interact with customers daily, helping with sales and ...

EZCorp, Inc.

Retail Customer Service

Pasadena, TX · On-site

$11 - $15/hr

Store Discount Here's what you can expect as a Retail Customer Service Representative* (Pawnbroker)* : This role will give you the opportunity to interact with customers daily, helping with sales and ...

EZCorp, Inc.

Retail Customer Service

La Porte, TX · On-site

$11 - $15/hr

Store Discount Here's what you can expect as a Retail Customer Service Representative* (Pawnbroker)* : This role will give you the opportunity to interact with customers daily, helping with sales and ...

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PetSmart Jobs Information

Do workers at PetSmart get paid breaks?

Sometimes. Only some people get paid breaks.
56% of people say they don’t get paid breaks.
Based on data from 96 people who took the Breakroom Quiz between March 2026 and August 2026.

Does PetSmart pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
63% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 104 people who took the Breakroom Quiz between March 2026 and August 2026.

At PetSmart, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
69% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 64 people who took the Breakroom Quiz between March 2026 and August 2026.

Are part-time workers able to get health insurance from PetSmart?

Most people who work part-time can't get health insurance.
71% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 114 people who took the Breakroom Quiz between November 2024 and March 2025.

Do part-time workers get paid time off at PetSmart?

Only some people who work part-time get paid time off.
59% of people who work part-time say they don’t get paid time off
Based on data from 119 people who took the Breakroom Quiz between August 2025 and August 2026.

Is the health insurance from PetSmart affordable enough for their workers?

Most people say the health insurance costs are okay.
81% of people say the health insurance costs are okay
Based on data from 140 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get paid time off at PetSmart?

Most people get paid time off work.
73% of people say they get paid time off.
Based on data from 106 people who took the Breakroom Quiz between March 2026 and August 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 52% of people with changing schedules find out their shifts one week or less ahead of time.
  • 34% of people with changing schedules find out their shifts two weeks ahead of time.
  • 2% of people with changing schedules find out their shifts three weeks ahead of time.
  • 12% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 86 people who took the Breakroom Quiz between March 2026 and August 2026.

Do workers at PetSmart worry about hours?

Some people worry about getting enough hours.
51% of people report they worry about getting enough hours.
Based on data from 88 people who took the Breakroom Quiz between March 2026 and August 2026.

Do PetSmart workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
38% report that they don’t have enough control over which shifts they work.
Based on data from 86 people who took the Breakroom Quiz between March 2026 and August 2026.

How easy is it for PetSmart workers to change shifts?

Some people find it hard to change shifts.
42% of people report that it’s hard to change shifts if they need to.
Based on data from 65 people who took the Breakroom Quiz between March 2026 and August 2026.

How easy is it to get time off at PetSmart?

Some people find it hard to get time off.
37% of people report it’s hard to get time off.
Based on data from 91 people who took the Breakroom Quiz between March 2026 and August 2026.

Do PetSmart managers change schedules at the last minute?

Some managers change people’s schedules at the last minute.
37% of people say their manager changes their shift schedule at the last minute.
Based on data from 76 people who took the Breakroom Quiz between March 2026 and August 2026.

Do jobs at PetSmart spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
16% of people report that their job takes up time that they don’t get paid for.
Based on data from 82 people who took the Breakroom Quiz between March 2026 and August 2026.

How easy is it to take sick days at PetSmart?

Some people find it hard to take sick days.
41% of people report that it’s hard to take time off if they are sick.
Based on data from 108 people who took the Breakroom Quiz between March 2026 and August 2026.

Is a PetSmart job good for students?

Most students say this is a good place to work if you’re studying.
87% of students report this is a good place to work if you’re studying.
Based on data from 68 people who took the Breakroom Quiz between August 2025 and August 2026.

Is working at PetSmart good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
71% of people who care for a child or other relative report this is a good place to work.
Based on data from 70 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at PetSmart feel treated with respect by their managers?

Most people feel treated with respect by their managers.
77% of people say they’re treated with respect by their managers.
Based on data from 96 people who took the Breakroom Quiz between March 2026 and August 2026.

Do people at PetSmart get to take their breaks without interruption?

Most people get breaks without interruption.
78% of people report that they get to take their breaks without interruption.
Based on data from 94 people who took the Breakroom Quiz between March 2026 and August 2026.

Is it stressful to work at PetSmart?

Most people feel stressed here.
73% of people say they often feel stressed at work.
Based on data from 113 people who took the Breakroom Quiz between March 2026 and August 2026.

Do people at PetSmart enjoy their jobs?

Most people enjoy their job.
75% of people report they enjoy their job.
Based on data from 93 people who took the Breakroom Quiz between March 2026 and August 2026.

Do people at PetSmart recommend working with their team?

Only some people recommend working with their team.
57% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 119 people who took the Breakroom Quiz between March 2026 and August 2026.

Do people get enough training when they start at PetSmart?

Some people didn’t get enough training when they started.
46% of people report they didn’t get enough training when they started working here.
Based on data from 114 people who took the Breakroom Quiz between March 2026 and August 2026.

Do people get support to advance at PetSmart?

Only some people are given support to advance their career here.
In the last year, 42% of people report not being given support to advance their career here.
Based on data from 102 people who took the Breakroom Quiz between March 2026 and August 2026.

Do people think PetSmart’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
81% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 110 people who took the Breakroom Quiz between March 2026 and August 2026.

Do workers feel well informed about how PetSmart is doing?

Only some people feel well informed about how the company is doing.
56% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 106 people who took the Breakroom Quiz between March 2026 and August 2026.

What other companies are hiring for Retail Customer Service Representative jobs?

What are the most popular jobs at Petsmart?

What are the most popular categories at Petsmart?

Infographic showing various Retail Customer Service Representative job openings at Petsmart in the United States as of August 2026, with employment types broken down into 85% Full Time, and 15% Part Time. Highlights an 100% Physical job distribution.

Retail Customer Service

EZCorp, Inc.

Nashville, TN • On-site

$15 - $16/hr

Full-time

Medical, Retirement, PTO

Re-posted 6 days ago

EZCORP rating

6.9

Company rating: 6.9 out of 10

Based on 58 frontline employees who took The Breakroom Quiz

2nd of 7 rated pawnbroker

Job description

Address: 2915 Dickerson Pike Nashville, Tennessee 37207
Brand: Easy Pawn
Pay range is based on experience from $15 to $16 per hour
We want you to join us for a career not a job. At EZCORP we are looking for Team Members to lead the way today and to step into greater roles tomorrow. When you bring us your passion for service excellence, well provide development and career paths to enhance your skills in a fun and fast paced environment that comes with competitive pay, generous bonus potential and great benefits!
Hiring immediately for Retail Sales Associates / Retail Customer Service!
Working for EZCORP is not just a job; it is a career! We offer a structured career path to give you an opportunity to enhance your skills in a fun and fast paced environment.
Our positions offer competitive pay based on experience with an opportunity to quickly increase your pay and position!
  • Start your career as a Trainee in our 5-week paid training program and earn a $.50 raise and promotion to Pawnbroker upon completion of the program
  • Continue to grow your skills by entering our Pawnbroker Certification Program and earn an additional $1/hour
  • Excel and explore opportunities to promote to the Lead Pawnbroker (Shift Manager) position
  • Follow the Career Path and apply for a Store Manager in Training position which includes a 12-week training program to build the foundation to run your own store

In addition to a great career, here are some of the other things we offer our Team Members:
  • Free Health Insurance*
  • Competitive Wages
  • Monthly UNCAPPED Bonus Potential Paid on Store and Individual Performance
  • Great Working Hours
  • 401(k) with Company Match
  • Generous Paid Time Off
  • Holiday Pay
  • Store Discount

Here's what you can expect as a Retail Customer Service Representative* (Pawnbroker)*: This role will give you the opportunity to interact with customers daily, helping with sales and enjoying the give and take of coming to a mutually satisfying agreement regarding pawn items such as jewelry, electronics, musical instruments, and more. As part of our Customer Service team in our stores, you will provide a friendly, courteous, and respectful environment that continues to set us apart from the competition.
Other Customer Service duties include, but are not limited to:
  • Providing excellent customer service by greeting customers, interacting with customers in person and on the phone
  • Processing sales, loans, and extensions
  • Performing opening and closing store duties

Requirements for the Customer Service Representative (Pawnbroker) role include:
As a member of our customer service team you must be self-motivated with a positive and outgoing personality and a strong work ethic. Excelling at customer service and relationship building will take you far in your career with EZCORP. Additional requirements for the role include:
  • High school diploma or GED
  • Customer service, cashier, or retail experience
  • Excellent communication and interpersonal skills
  • Work well independently and as member of a team
  • Ability to multitask
  • Able to pass a criminal background check and drug test
  • Adhere to all Company policies, procedures, and regulations
  • Knowledge of commonly pawned items, such as tools, jewelry, firearms or electronics, a plus
  • Sales background, a plus
  • Bilingual, a plus

*No cost for TM only medical insurance when selecting UnitedHealthcare Choice Plan.

What EZCORP employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

EZCORP logo

About EZCORP

Sourced by ZipRecruiter

Industry

Finance and insurance

Company size

5,001 - 10,000 Employees

Headquarters location

Austin, TX, US

Year founded

1989

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